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2/5/2018 2/6/2018
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    Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

    705 Cherokee Orchard Rd, Gatlinburg, TN 37738-3613
    +1 855-605-0318
    Hotel website
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    2/5/2018 2/6/2018
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    Traveler (1279)
    Room & Suite (505)
    Pool & Beach (89)
    • Excellent46%
    • Very good29%
    • Average13%
    • Poor7%
    • Terrible5%
    Travelers talk about
    “double tree” (82 reviews)
    “city view” (104 reviews)
    “pool area” (186 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness center
    Wheelchair access
    Business Center
    Dry Cleaning
    Private Balcony
    3.0 Star Hotel
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    Feb 5Feb 6
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (3,453)
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    1 - 5 of 3,438 reviews

    Reviewed 2 days ago

    We recently stayed at the hitlon in Gatlinburg. The service was horrible as we were double charged (simply bc we booked through Expedia) and told we didn't get simple perks (digital key) bc of how we booked as well.

    Review collected in partnership with DoubleTree by Hilton
    Thank w0lfpackgirl
    Hotel's Favorite
    Reviewed December 3, 2017 via mobile

    Loved my 2 room suite this visit. I arrived on a Friday afternoon before their Christmas parade. Got settled in & ordered room service of a delicious ribeye steak dinner. Slept very comfortably because the bed was very fluffy & not hard as a brick....More

    Thank haughtsauce
    Response from David M, Director of Revenue at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded December 5, 2017

    Thank you so much for your wonderful review. We're so glad you had a great time. I have passed along your compliments to our amazing team!! We look forward to your next visit.

    Reviewed 3 days ago

    The hotel is always a great place to stay. Rooms are clean and nice . The staff is nice and the location is away from all the noise and crowds. Checking in was fast and easy along with checking out. Pool area is maintained.

    Review collected in partnership with DoubleTree by Hilton
    Thank Tammy A
    Response from Martha W, Executive Administrative Assistant to General Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 2 days ago

    Thank you for staying with us during your visit to Gatlinburg and for taking the time to post a review. We are delighted you had such a great experience and look forward to hosting your next visit to the Smokies!

    Reviewed 4 days ago via mobile

    Having been to the Pigeon Forge Gatlinburg area many many times I've always wanted to stay at the Park Vista Hotel. While I wouldn't recommend walking to downtown Gatlinburg it was close enough at a quick drive. Check in with smooth and efficient and as...More

    Thank dallasj
    Response from Martha W, Exec Admin Asst to General Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 2 days ago

    Thank you for staying with us during your visit to Gatlinburg and for taking the time to post such a thorough, thoughtful, articulate review. I apologize that luggage carts weren't available when you needed them, and that parking was tight during your visit, but I...More

    Reviewed 5 days ago

    This is a nice hotel, but it needs to be renovated. The heat didn't work and the tub didn't drain. The menus weren't available online for the restaurant. The front desk needs more staff to help with check-in.More

    Review collected in partnership with DoubleTree by Hilton
    Thank michelelasker
    Response from Martha W, Exec Admin Asst to General Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 4 days ago

    Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. We have shared your comments...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Free Internet
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Price range
    • $96 - $241 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Top resorts Hotel in Gatlinburg
    • #2 Business Hotel in Gatlinburg
    • #14 Romantic Hotel in Gatlinburg
    • #17 Family Hotel in Gatlinburg
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 312
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, HotelQuickly, Orbitz, TripOnline SA, Cancelon and getaroom.com so you can book your Park Vista - DoubleTree by Hilton Hotel - Gatlinburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • Park Vista Resort ,
    • Park Vista Gatlinburg ,
    • Park Vista Motel Gatlinburg Tn ,
    • Park Vista Hotel Tenn
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    Traveler (1279)
    Room & Suite (505)
    Pool & Beach (89)
    Dining (55)
    Hotel & Grounds (882)
    Bathroom (28)
    Family and Play Areas (16)
    Business Center & Event Rooms (7)
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    Ask a question
    Questions & Answers
    January 19, 2018|
    AnswerShow all 3 answers
    Response from Mike J | Reviewed this property |
    Check with the hotel, I’m sure they do. Just stay away from the restaurant, not too good.
    January 11, 2018|
    AnswerShow all 2 answers
    Response from MMB3828 | Reviewed this property |
    1/2 to 1 mile....pretty tough walk as hotel is up very steep windy road. There is a very inexpensive shuttle service if u don’t mind waiting; it goes by convention center.
    Kimberly C
    December 8, 2017|
    AnswerShow all 4 answers
    Response from David C | Reviewed this property |
    No and no microwave except one centrally located by elevator. Rooms do have refrigerators
    Room Tips
    "Clean rooms, great views, close to downtown"
    Read review
    "city view gives you a downtown view from a height"
    Read review
    "Mountainview is worth it"
    Read review
    "Go to Knoxville and Avoid Gatlinberg TOTALLY!"
    Read review
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