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Holiday Inn Club Vacations Smoky Mountain Resort

Booking.com$169*
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Certificate of Excellence
04/09/2017 04/10/2017
1 room 2 adults 0 children
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Holiday Inn Club Vacations Smoky Mountain Resort
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864 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Club Vacations Smoky Mountain Resort
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Showing 862: English reviews
Reviewed November 15, 2016 via mobile

We enjoy staying here for two main reasons, location and friendly service. We stayed in one of the regular one bedroom rooms. It was nice but a bit smaller than what other condo resorts like Wyndham have. The room was nice and very adequate. The new Signature rooms are beautiful and top notch.

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Thank Merlin W
Reviewed November 2, 2016 via mobile

We love all of these resorts. The service was great, rooms were very nice, and the new pool area was awesome! We all enjoyed swimming and playing each night we were there! It was the perfect way to end a day in the mountains! The resort is located just a short walk off the main stretch, which is perfect.

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Thank Goaldie17
Reviewed October 27, 2016

Our family is looking forward to visiting soon. We had an unexpected family situation that created special needs with little notice. Penny took my call and immediately handled the special request with the utmost of pleasant attitudes. You don't get that much any more. Now, I am really excited about our choice to spend our family time there.

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Thank Sandy W
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

We're delighted to hear that you're eagerly anticipating your visit to Smoky Mountain Resort! You won't be disappointed, as it's our goal to treat every guest like family, making sure they're comfortable and have plenty of fun things to do. You'll even receive our General Manager's personal cell number when you check in. We'll be sure Penny receives your kind...

Reviewed October 21, 2016 via mobile

Beautiful place!!! Staff is great and helpful. Full kitchen, washer and dryer. We had a mountain view from the balcony. Three blocks from Main Street. You can walk to all stores and shops in downtown.

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Thank Shane R
Augusta, Georgia
Reviewed October 21, 2016 via mobile

Very nice hotel! Only reason that I didn't give it 5 stars is because we were suppose to have a room with two beds but we were given a room with 1 bed instead. (The couch was comfortable enough I guess.)

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1Thank yayvacas
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

We're so glad to hear you enjoyed your stay at Smoky Mountain Resort! We always want our guests to feel at home in comfortable accommodations, with plenty of fun things to do! As a vacation ownership resort, our units are different from standard hotel rooms. Our one-bedroom units have separate bedroom and living areas, and full kitchens. It's more of...

Dushore, Pennsylvania
Reviewed October 19, 2016

This place is great the people are very nice a good location suite are great with washer and dryers they have and indoor pool and an ou door pool we are diffentely going back when we can schedule it very very clean place furnishings were very nice

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1Thank Kimberlee L
Orlando, Florida
Reviewed October 18, 2016 via mobile

Holiday Inn Vacation Club in Gatlinburg, TN is situation 2 blocks off of the main activity strip and directly next door is the convention center. A 15 minute drive to 441 Great Smoky Mtn Parkway. There is a trolley you can take throughout the city and is recommended as parking can be difficult and traffic heavy at times. Currently,this happens...

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1Thank Lisa E
Reviewed October 17, 2016

friends of ours were going for a presentation, we went along. we are all in our early 60's. 2bdroom, kitchen, dining area, living area with couch and 2 chairs. balcony overlooking small view of mountain and the parking lot in rear. 2 chairs on balcony with a small table, not much room for more than that. 13 floors, including parking...

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1Thank Michael F
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

We're glad you enjoyed our great location at Smoky Mountain Resort! Even though we're located so conveniently to downtown Gatlinburg, it's our goal to provide comfortable accommodations and outstanding service. Our getaway vacation packages are deeply discounted, because we know that vacation time is precious. For guests interested in learning about our Club and benefits, the package is a nice...

Cocoa, Florida
Reviewed October 17, 2016

In my years of reviewing places I have never given a property one star. If I could give this zero I would. First off this is a time share and no where on the website does it state this at all. At $300 a night I do not expect to be sent to a concierge for a sales pitch about...

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4Thank AMD572
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

We're so sorry to hear of all the confusion and frustration surrounding your special anniversary vacation at Smoky Mountain Resort. It is always our goal to make sure our guests feel at home and comfortable, and to provide outstanding service. As an extended stay vacation resort, due to the size and amenities found in our multi-room units, we perform cleanings...

Cleveland, Ohio
Reviewed October 14, 2016

We stayed here for only one night, since we had a Free Night Certificate from the IHG Card and they didn't have any rooms available for the weekend... Our stay was a Monday Night, after spending 3 nights at the Marriott across the street. No disrespect to the Marriott, but the Holiday Inn Villa was WAY Better, hands down. The...

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Thank ProverbialFunk
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

We're glad that a lucky perk introduced you to Smoky Mountain Resort! It's our goal to make sure our guests feel at home and comfortable, with plenty of fun things to do. And outstanding hospitality is the name of the game for us! Your comments are helpful to us, as well as any new guests considering a stay with us....

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04/09/2017 04/10/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Located steps from downtown Gatlinburg and nestled below the breathtaking views of Smoky Mountain National Park, Smoky Mountain Resort is in the heart of it all! This popular and easygoing family resort offers the perfect location as well as an array of on-site amenities such as indoor & outdoor pools, hot tubs, fitness center, billiard room, an activity center and more. When you're ready for sites, you need only walk through the gates of the resort and you're in downtown Gatlinburg, where you can enjoy the area's best dining & shopping. If you are looking for fun adventures for the family, you've come to the right place. From mountain hiking, to white water rafting, to 1,300 feet aerial rides above the city, Gatlinburg has something for everyone! And don't forget the large variety of attractions available for the family to enjoy. After a busy day, return to Smoky Mountain Resort to rejuvenate in your spacious one or two-bedroom villa. All villas feature fully equipped kitchens, a separate living room & dining room area, a queen-size pullout sofa sleeper, an over sized spa tub and separate shower, a fireplace, a private screened porch, washer and dryer, plus televisions and a DVD/VCR player for those evenings in. Imagine having all the room you need to enjoy the things you love most about a great vacation! * Please note that the resort does not offer daily housekeeping services. Housekeeping services are available at the property for a fee. ... more   less 

Additional Information about Holiday Inn Club Vacations Smoky Mountain Resort

Address: 404 Historic Nature Trl, Gatlinburg, TN 37738-3300
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $177 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Club Vacations Smoky Mountain Resort 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel Gatlinburg
Hotel Style:
#2 Top resorts Hotel in Gatlinburg
#7 Romantic Hotel in Gatlinburg
#8 Family Hotel in Gatlinburg
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Club Vacations Smoky Mountain Resort staff and other travelers.
28 questions
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Questions? Get answers from Holiday Inn Club Vacations Smoky Mountain Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a Signature”
 of 5 bubbles rickys669, 4 days ago | Read review
“Choose a 2 BR if you can if there are more than 2 adults in your party. 1 BR fine with 2 adults and one or two small children”
 of 5 bubbles LindaSA_13, Jan 14, 2017 | Read review
“dont stay here at all”
 of 5 bubbles Memphis_11, Jan 12, 2017 | Read review
“If you want 2view balldrop on New Yr's Eve, reserve room a yr in adv &call few days 2week before 2make sure it's available.”
 of 5 bubbles rickyd844, Jan 1, 2017 | Read review
“Great location”
 of 5 bubbles Kim0829, Oct 19, 2016 | Read review
5 of 5
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Booking.com
$169* /night
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TripAdvisor$169
HotelQuickly$208
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Prices are for 1 room, 2 adults
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