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Holiday Inn Club Vacations Gatlinburg-Smoky Mountain

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404 Historic Nature Trail, Gatlinburg, TN 37738
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799 Reviews from our TripAdvisor Community

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Showing 797: English reviews
Grove city
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Not sure how Holiday Inn can call this place a resort, no food offerings, no bar, no free coffee, no breakfast..The pool is much smaller than the picture makes out to be, the staff are friendly that's the only thing good. Even the Super 8 offers a free continental breakfast. All they want here is your $$$$. Gatlinburg is very... More 

Helpful?
Thank Dtjones7
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

We're pleased to hear that your interactions with our staff were friendly. We know that an important part of any great vacation is service and hospitality! Because we're a vacation ownership resort, our owners ultimately decide on the amenities and services we offer. Currently, coffee in the lobby and meals in our restaurant are offered as optional purchases. We certainly... More 

Washington DC, District of Columbia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We've stayed there 3 or 4 times now because we like the resort and the area. I just tried to make reservations as a vacation club owner and was flexible with my dates for a 1 bedroom unit but no matter how flexible I was I could not find anything until December! In defense of the sales pitch or "owner... More 

Helpful?
Thank Maureen W
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

This is not your ordinary Holiday Inn. This is is a Holiday Inn Vacation Club. The rooms are actually well appointed condos with separate bedrooms, fully equipped kitchens , a fireplace, huge bathrooms with jacuzzi tubs. Our unit had fantastic views of the Smokey Mountains. Julie and the rest of the resort staff were very friendly and helpful. She recommended... More 

Helpful?
Thank CaptainDC
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

We're so happy you discovered Smoky Mountain Resort! It's important to us that every guest enjoys what we have to offer, including the many fun things to do in the area. We also want to be sure that you feel welcome and comfortable in your Smoky Mountain home! Your kind comments about Julie's great service will be passed along to... More 

Kokomo, Indiana
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

They state construction minimal impact on guests. The whole resort is surrounded by construction. The lobby and elevators would smell of construction fumes. To take a nap and rest during the day is impossible due to noise. Now.. the room 1 bedroom villias was beautiful, well cleaned, stocked with everything we would need. We are not time share owners and... More 

Helpful?
2 Thank Carrie S
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

We are pleased to hear that your daughter enjoyed the amenities at Smoky Mountain Resort! It's our goal to provide something fun for everyone to do while they're here. We try to keep guests as far away from the construction activity as possible and are sorry to learn that you found the noise to be disruptive. Our tour representatives are... More 

White Plains, New York
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A bit noisy as they were constructing their new signature units and a hotel but a nice time. They warned us ahead of time. The room was smaller than I expected. My fault though. I'm accustomed to 3 bedroom units. All my husband and I needed was one bedroom. The resort is close to all of the attractions. The staff... More 

Helpful?
Thank ElenaD1962
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

We're glad to hear you enjoyed your stay at Smoky Mountain Resort in spite of the work being done on-site. We try to keep guests as far from the noise and dust as possible, and to make sure it doesn't come as a surprise. We're excited about our new indoor water recreation feature, coming later this summer, and hope you'll... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Checked in on Saturday July 1st loved my stay. Thought it was a little rude though when I picked up my parking pass and I am an owner currently and was asked to do a presentation. I said no thank you just did one 6 months ago then a rude individual got out a calculator and said I was gonna... More 

Helpful?
2 Thank Robert J
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

We're glad to hear that you loved your stay at Smoky Mountain Resort! It's a joy to welcome our owners back again and again like family, and we know that many have come to think of us as their home-away-from-home. Our tour representatives are passionate about helping owners and guests learn about our Club and benefits. With so many enhancements... More 

Baltimore, Maryland
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We are owners at Orange Lake in Florida, so it did take some adjusting to this resort (i.e. resort is very small, one indoor & outdoor pool, if you need towels for the pool be sure to ask at the front desk because they don't offer this information, they also make you pay $1.00 for a k-cup if you wanted... More 

Helpful?
4 Thank thallnorwex
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

We're so pleased to hear that you had such a great time together at Smoky Mountain Resort! Even though our location is convenient to many local attractions, we want our guests to be comfortable with plenty of fun things to do on-site as well. In addition to our two pools, fitness and activity centers, we're excited that we will soon... More 

Austin, Texas
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

It's hard to find good accommodations for a family of five, but this place delivered! Really spacious, clean units and full kitchen make for comfort and value when traveling with kids. There were also both indoor and outdoor pool areas and a game room that my kids loved. Staff was extremely friendly and helpful.

Helpful?
3 Thank Cascey
No where, PA
Level Contributor
141 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here as a promotion for new owners of Holiday Inn Club Vacations. They checked us in early and had our room ready about two hours before scheduled. The pool area is beautiful and it is nice that they offer both an indoor and outdoor pool and jacuzzis. The outdoor jacuzzi was burning hot so be careful. The resort... More 

Helpful?
2 Thank LvnWMS
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We just finished a ten days stay in Gatlinburg in a three bedroom unit. The unit was well furnished and convenient to a resturant. All of the staff were professional, friendly ,and helpful. It didn't matter where you were in the resort every staff member said hello, asked how our stay was going and if we needed anything. I would... More 

Helpful?
2 Thank sandramarley
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Located steps from downtown Gatlinburg and nestled below the breathtaking views of Smoky Mountain National Park, Smoky Mountain Resort is in the heart of it all! This popular and easygoing family resort offers the perfect location as well as an array of on-site amenities such as indoor & outdoor pools, hot tubs, fitness center, billiard room, an activity center and more. When you're ready for sites, you need only walk through the gates of the resort and you're in downtown Gatlinburg, where you can enjoy the area's best dining & shopping. If you are looking for fun adventures for the family, you've come to the right place. From mountain hiking, to white water rafting, to 1,300 feet aerial rides above the city, Gatlinburg has something for everyone! And don't forget the large variety of attractions available for the family to enjoy. After a busy day, return to Smoky Mountain Resort to rejuvenate in your spacious one or two-bedroom villa. All villas feature fully equipped kitchens, a separate living room & dining room area, a queen-size pullout sofa sleeper, an over sized spa tub and separate shower, a fireplace, a private screened porch, washer and dryer, plus televisions and a DVD/VCR player for those evenings in. Imagine having all the room you need to enjoy the things you love most about a great vacation! * Please note that the resort does not offer daily housekeeping services. Housekeeping services are available at the property for a fee. ... more   less 

Additional Information about Holiday Inn Club Vacations Gatlinburg-Smoky Mountain

Address: 404 Historic Nature Trail, Gatlinburg, TN 37738
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $188 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Club Vacations Gatlinburg-Smoky Mountain 3*
Number of rooms: 108
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Also Known As:
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel Gatlinburg
Hotel Style:
#1 Top resorts Hotel in Gatlinburg
#7 Romantic Hotel in Gatlinburg
#8 Family Hotel in Gatlinburg
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