We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Club Vacations Gatlinburg-Smoky Mountain

Certificate of Excellence
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

801 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 799: English reviews
Larkspur, Colorado
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed yesterday NEW

Sales office requires A 1 hour sales presentation to acquire discount tickets to attractions--Russell Lewis the sales manager advised his sales rep to stall us delaying our family plans by over an hour then was extremely rude to us as we were not buying a 30k unit. he also promised several items we asked for and we still have not... More 

Helpful?
Thank John B
Richmond, VA
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Spacious, well equipped rooms and kitchens Needs some updating but great spot. So many attractions within walking distance never a question of having something to do Lots of activities on schedules for kids and adults Construction being done on new wing is almost complete, didn't bother our stay

Helpful?
Thank Warm_and_Rested
Michigan, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Definitely this property requirws renovation. Dated furniture in the room and overall ambience was average. With construction going on, it was quite difficult to get in and out. No restaurant on the property either.

Helpful?
Thank Tushar Y W
Grove city
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Not sure how Holiday Inn can call this place a resort, no food offerings, no bar, no free coffee, no breakfast..The pool is much smaller than the picture makes out to be, the staff are friendly that's the only thing good. Even the Super 8 offers a free continental breakfast. All they want here is your $$$$. Gatlinburg is very... More 

Helpful?
2 Thank Dtjones7
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

We're pleased to hear that your interactions with our staff were friendly. We know that an important part of any great vacation is service and hospitality! Because we're a vacation ownership resort, our owners ultimately decide on the amenities and services we offer. Currently, coffee in the lobby and meals in our restaurant are offered as optional purchases. We certainly... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

This is not your ordinary Holiday Inn. This is is a Holiday Inn Vacation Club. The rooms are actually well appointed condos with separate bedrooms, fully equipped kitchens , a fireplace, huge bathrooms with jacuzzi tubs. Our unit had fantastic views of the Smokey Mountains. Julie and the rest of the resort staff were very friendly and helpful. She recommended... More 

Helpful?
Thank CaptainDC
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

We're so happy you discovered Smoky Mountain Resort! It's important to us that every guest enjoys what we have to offer, including the many fun things to do in the area. We also want to be sure that you feel welcome and comfortable in your Smoky Mountain home! Your kind comments about Julie's great service will be passed along to... More 

Kokomo, Indiana
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

They state construction minimal impact on guests. The whole resort is surrounded by construction. The lobby and elevators would smell of construction fumes. To take a nap and rest during the day is impossible due to noise. Now.. the room 1 bedroom villias was beautiful, well cleaned, stocked with everything we would need. We are not time share owners and... More 

Helpful?
3 Thank Carrie S
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

We are pleased to hear that your daughter enjoyed the amenities at Smoky Mountain Resort! It's our goal to provide something fun for everyone to do while they're here. We try to keep guests as far away from the construction activity as possible and are sorry to learn that you found the noise to be disruptive. Our tour representatives are... More 

White Plains, New York
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A bit noisy as they were constructing their new signature units and a hotel but a nice time. They warned us ahead of time. The room was smaller than I expected. My fault though. I'm accustomed to 3 bedroom units. All my husband and I needed was one bedroom. The resort is close to all of the attractions. The staff... More 

Helpful?
Thank ElenaD1962
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

We're glad to hear you enjoyed your stay at Smoky Mountain Resort in spite of the work being done on-site. We try to keep guests as far from the noise and dust as possible, and to make sure it doesn't come as a surprise. We're excited about our new indoor water recreation feature, coming later this summer, and hope you'll... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Checked in on Saturday July 1st loved my stay. Thought it was a little rude though when I picked up my parking pass and I am an owner currently and was asked to do a presentation. I said no thank you just did one 6 months ago then a rude individual got out a calculator and said I was gonna... More 

Helpful?
3 Thank Robert J
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

We're glad to hear that you loved your stay at Smoky Mountain Resort! It's a joy to welcome our owners back again and again like family, and we know that many have come to think of us as their home-away-from-home. Our tour representatives are passionate about helping owners and guests learn about our Club and benefits. With so many enhancements... More 

Baltimore, Maryland
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We are owners at Orange Lake in Florida, so it did take some adjusting to this resort (i.e. resort is very small, one indoor & outdoor pool, if you need towels for the pool be sure to ask at the front desk because they don't offer this information, they also make you pay $1.00 for a k-cup if you wanted... More 

Helpful?
4 Thank thallnorwex
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

We're so pleased to hear that you had such a great time together at Smoky Mountain Resort! Even though our location is convenient to many local attractions, we want our guests to be comfortable with plenty of fun things to do on-site as well. In addition to our two pools, fitness and activity centers, we're excited that we will soon... More 

Austin, Texas
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

It's hard to find good accommodations for a family of five, but this place delivered! Really spacious, clean units and full kitchen make for comfort and value when traveling with kids. There were also both indoor and outdoor pool areas and a game room that my kids loved. Staff was extremely friendly and helpful.

Helpful?
3 Thank Cascey
Questions? Get answers from hotel staff and past guests. Ask a question

524 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (244)
Viewed
Pool/Beach Area (9)
Viewed
Hotel & Grounds (49)
Viewed
View from Room (26)
Viewed
Bathroom (12)
Viewed
Room/Suite (71)
Viewed
Dining (7)
Viewed
Other (70)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (234)
Viewed
Amenities (51)
Viewed
Indoor Pool (10)
Viewed
One Bedroom Villa (49)
Viewed
Outdoor Pool (14)
Viewed
The Hotel (31)
Viewed
Two Bedroom Villa (MODEL) (79)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (46)
Viewed
Bathroom (5)
Viewed
Room/Suite (10)
Viewed
Pool/Beach Area (6)
Viewed
Dining (2)
Viewed
Hotel & Grounds (12)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Gatlinburg hotels
0.3 mi away
Hilton Garden Inn Gatlinburg Downtown
1.1 mi away
The Lodge at Buckberry Creek
0.1 mi away
Gatlinburg Town Square Resort By Exploria Resorts
Show Prices
Show Prices
Show Prices
0.1 mi away
Courtyard Gatlinburg
Courtyard Gatlinburg
#3 of 84 in Gatlinburg
4.5 of 5 stars 156 reviews
0.2 mi away
Hampton Inn Gatlinburg
Hampton Inn Gatlinburg
#7 of 84 in Gatlinburg
4.0 of 5 stars 959 reviews
0.3 mi away
Bearskin Lodge on the River Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Located steps from downtown Gatlinburg and nestled below the breathtaking views of Smoky Mountain National Park, Smoky Mountain Resort is in the heart of it all! This popular and easygoing family resort offers the perfect location as well as an array of on-site amenities such as indoor & outdoor pools, hot tubs, fitness center, billiard room, an activity center and more. When you're ready for sites, you need only walk through the gates of the resort and you're in downtown Gatlinburg, where you can enjoy the area's best dining & shopping. If you are looking for fun adventures for the family, you've come to the right place. From mountain hiking, to white water rafting, to 1,300 feet aerial rides above the city, Gatlinburg has something for everyone! And don't forget the large variety of attractions available for the family to enjoy. After a busy day, return to Smoky Mountain Resort to rejuvenate in your spacious one or two-bedroom villa. All villas feature fully equipped kitchens, a separate living room & dining room area, a queen-size pullout sofa sleeper, an over sized spa tub and separate shower, a fireplace, a private screened porch, washer and dryer, plus televisions and a DVD/VCR player for those evenings in. Imagine having all the room you need to enjoy the things you love most about a great vacation! * Please note that the resort does not offer daily housekeeping services. Housekeeping services are available at the property for a fee. ... more   less 

Additional Information about Holiday Inn Club Vacations Gatlinburg-Smoky Mountain

Address: 404 Historic Nature Trail, Gatlinburg, TN 37738
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $189 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Club Vacations Gatlinburg-Smoky Mountain 3*
Number of rooms: 108
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com, Expedia, Hotwire, Orbitz, getaroom.com, Odigeo and Travelocity so you can book your Holiday Inn Club Vacations Gatlinburg-Smoky Mountain reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel Gatlinburg
Hotel Style:
#1 Top resorts Hotel in Gatlinburg
#7 Romantic Hotel in Gatlinburg
#8 Family Hotel in Gatlinburg
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay