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Holiday Inn Club Vacations Gatlinburg-Smoky Mountain

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Holiday Inn Club Vacations Gatlinburg-Smoky Mountain
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811 Reviews from our TripAdvisor Community

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Showing 809: English reviews
Maryland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

With offers of deep discounts on local attractions, we agreed to attend the "60 minute meeting". 120 minutes later of pushy arrogance and passive aggressive comments, we were released. Never again and I am disgusted with the brand. Hotel is ok but pretty much in the mix of the hustle and bustle of Gatlinburg so be sure that's what you... More 

Helpful?
3 Thank maureenyazel656603
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

We appreciate your taking part in one of our property tours at Smoky Mountain Resort and are sorry to hear that yours ran longer than expected. Tours may sometimes take longer as we answer questions and attempt to craft a package that best suits each individual family. Your feedback is appreciated. Providing outstanding service and accommodations are things we take... More 

Kingsland, Georgia
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Literally walking distance from everything and located just off the main road. Room was more than I had expected. Very spacious and clean with a great view of the mountains. The bed and pillows were a little harder than I'm use to, but in their defense my husband didn't snore once so I slept like a log. Staff was pleasant... More 

Helpful?
Thank jrscribs81
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

We're delighted to have exceeded your expectations at Smoky Mountain Resort! It's our mission to be sure every guest is treated like family and has a wonderful stay. Even though we have a prime location, so close to downtown Gatlinburg, we know that service is key. We'll be sure that Tyler receives your kind words of appreciation, and we look... More 

Cambridge Ohio
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

This was a a excellent hotel...Staff was very helpful for what to experience in a short stay there..Room was very clean and exceptionally beautiful in the Villa..Wanted to stay and extra night and staff made it possible .....This hotel I would recommend to any vacationer in this are. As I have worked for Holiday Inn in the past in Ohio

Helpful?
Thank pointCambridgeOhio
Cincinnati, Ohio
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is really a 3.5 rating in my mind. Our family of 5 (3 older teens) enjoyed the spaciousness of the two bedrooms and one pull-out couch. It was nice to have a washing machine and dryer to do laundry after hiking each day. It was nice having a full kitchen, as well. This location is off the main street... More 

Helpful?
Thank hspanbauer
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

We're delighted to hear that you enjoyed the location and spacious accommodations at Smoky Mountain Resort! It's our goal to be sure our guests feel at home while they're with us, and to treat them like family. Construction has wrapped up for our new indoor water recreation center, and it's been a very exciting project. We try to keep guests... More 

Peoria, Illinois
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were here as guests of owners that could not use their week so we didn't want to cause too much trouble with out complaints. We were put in a one bedroom tenth floor unit that was unfortunately right next to the model unit for time share sales. The first two days the door was being opened and closed constantly... More 

Helpful?
Thank PeoriaAce
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

We're happy to hear you were given the gift of a vacation to Smoky Mountain Resort! Even though we enjoy a lush, beautiful location, right next to Downtown Gatlinburg, we believe that service and hospitality come first. Sorry to hear about noisy neighbors and the problem with your water heater. Whenever something isn't perfect with your unit we want to... More 

Level Contributor
261 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 3 weeks ago

These condo units are a great place to stay while in Gatlinburg. They are only about a five minute walk from the main strip in Gatlinburg. We stayed in a two bedroom/ two bath unit. I loved the rustic decor and the beautiful quilts on the beds. Our unit was very clean and the balcony overlooked a wooded area and... More 

Helpful?
Thank AlabamaAngel
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

We are so pleased to hear about your stay at Smoky Mountain Resort! Our mountain experience should include comfortable, spacious accommodations, plenty of fun things to explore, and service like family! Many of our owners and guests have come to think of Smoky Mountain as a second home. We hope to welcome you back again soon, for more lush, beautiful... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

We love to visit Gatlinburg! The Smokey Mountain Resort by Holiday Inn is wonderful. It is warm and inviting. The addition of the newly constructed Holiday Inn complete with an indoor water park just makes it even better. I highly recommend this resort for couples and/or couples with children

Helpful?
Thank Cindi B
Pigeon Forge, Tennessee
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for a week and had a great time ! The rooms are spacious and comfortable, plenty of room for the family to spread out. The resort is located a block or so off of the main drag, convenient to the action but far away enough to feel secluded from the mobs of tourists. A full kitchen helps to... More 

Helpful?
Thank Mark L
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

We're so pleased that you enjoyed your stay at Smoky Mountain Resort! It's our goal to treat every guest like family and provide a truly relaxing and fun experience. We hope you'll come back and see us again soon! Thanks for your great review. More 

Grand Ledge, Michigan, United States
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in a villa overlooking the smokey mountains. It has a spacious bedroom and kitchen. It is in easy walking distance from the main strip of Gatlinburg . Amenities include an outdoor and indoor pool.

Helpful?
Thank Monica R
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed at this resort for week with my family in a one room villa. Spacious room with full kitchen and balcony overlooking the smoky mountains. Room was very quiet and couldn't hear neighboring rooms. Located a block away from main Gatlinburg parkway. We were able to easily walk for dinner and entertainment.

Helpful?
1 Thank Jodi A
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Self-Serve Laundry
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Concierge
Official Description (provided by the hotel)
Located steps from downtown Gatlinburg and nestled below the breathtaking views of Smoky Mountain National Park, Smoky Mountain Resort is in the heart of it all! This popular and easygoing family resort offers the perfect location as well as an array of on-site amenities such as indoor & outdoor pools, hot tubs, fitness center, billiard room, an activity center and more. When you're ready for sites, you need only walk through the gates of the resort and you're in downtown Gatlinburg, where you can enjoy the area's best dining & shopping. If you are looking for fun adventures for the family, you've come to the right place. From mountain hiking, to white water rafting, to 1,300 feet aerial rides above the city, Gatlinburg has something for everyone! And don't forget the large variety of attractions available for the family to enjoy. After a busy day, return to Smoky Mountain Resort to rejuvenate in your spacious one or two-bedroom villa. All villas feature fully equipped kitchens, a separate living room & dining room area, a queen-size pullout sofa sleeper, an over sized spa tub and separate shower, a fireplace, a private screened porch, washer and dryer, plus televisions and a DVD/VCR player for those evenings in. Imagine having all the room you need to enjoy the things you love most about a great vacation! * Please note that the resort does not offer daily housekeeping services. Housekeeping services are available at the property for a fee. ... more   less 

Additional Information about Holiday Inn Club Vacations Gatlinburg-Smoky Mountain

Address: 404 Historic Nature Trl, Gatlinburg, TN 37738-3300
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $175 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Club Vacations Gatlinburg-Smoky Mountain 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel Gatlinburg
Hotel Style:
#1 Top resorts Hotel in Gatlinburg
#7 Romantic Hotel in Gatlinburg
#8 Family Hotel in Gatlinburg
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