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Terrace Inn on the Water

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Terrace Inn on the Water
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44 Reviews from our TripAdvisor Community

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There are newer reviews for Terrace Inn on the Water
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Showing 44: English reviews
indiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 16, 2015

It's a small place, and older - you get an actual key, not a card. We stayed there for 3 nights at the end of a 2 week vacation at the end of April. Off season in Gatlinburg, so we were the only ones there. It is on the very end of the major strip in Gatlinburg, but I had... More 

Helpful?
Thank batbish
1 review
1 of 5 stars Reviewed June 29, 2015 via mobile

Bed was stained and dirty, room poorly cleaned, and aid didn't work. Told management room unacceptable and they charged card anyway. Room booked through booking.com complained them immediately and then told that motel management said we were a no show. What a lie please don't use this dirty and unethical business.

Helpful?
Thank jharri54

Travelers are raving about these Gatlinburg hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 3, 2015 via mobile

This is a great hotel for the price.... 62$ a night that is including taxes... I loved the balconie over the over the water... we left the door open and listened to the water running by and it was very relaxing... Easy 6-7 minute walk from the hotel to the hustle and bustle of Gatlinburg so you don't have to... More 

Helpful?
1 Thank Kristina H
Cincinnati, Ohio
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 28, 2015

I have attempted several times to call this property. They pick up the phone and lay it on the counter until you hang up?? If this is the type of customer service I can expect upon staying, I will look elsewhere. It's a shame as we have passed this hotel many times and took the time to write down the... More 

Helpful?
1 Thank MarlaToo
TerraceInn1, General Manager at Terrace Inn on the Water, responded to this review

We are very sorry to hear we could not speak with you. We are a very small quiet family owned and operated hotel. So by no means will we answer the phone and leave it on the counter. But we do have a answering machine that might be answering when you tried to call. And if we missed the call... More 

livingstion
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 8, 2015

From other reviews was expecting bad was surprised to really like it.The outside looked rundown so when we went in the room were surprised yo find it clean and comfortable.The balcony was the best rtigjt on top of the river you cvoud hear it all night loved that part it is a older hotel not perfect some drafts but the... More 

Helpful?
1 Thank christie2008
TerraceInn1, Manager at Terrace Inn on the Water, responded to this review

Glad to hear you liked our hotel. We will continue working and making the exterior better for the guest. As well as improving the interior rooms and keeping them clean so you can enjoy the great view of the water from the balcony. Thanks for staying with us! More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 19, 2015

This is the motel I used to stay at with my family and grandparents when a child. I am now 52. We had never stayed in the cabins, only in the motel part. I used to daydream about being all grown up and staying in one of the cabins with my own family, so when we had to be in... More 

Helpful?
4 Thank kjekel
Carolina Beach, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 13, 2014

This is "our place" for my wife and I. We've been here many times over the years since 1999, and it was very special. First thing is the "cottages" are very tiny and not your typical overnight stay. You feel like you are in a little cabin in the mountains with a stream running right next to you. The bed... More 

Helpful?
2 Thank RonEckler
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 31, 2014 via mobile

Horrible!!! Do not stay!!! It's an old run down motel and not worth a penny!! The carpet is so old and stained that you need to wear shoes. The locks and doors are not safe and secure. The bed is completely wore out and couldn't even trust if the sheets were cleaned. Nothing in this motel was new and the... More 

Helpful?
2 Thank Debbie G
Weatherford, Texas
Level Contributor
113 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed August 3, 2014 via mobile

I booked my room in a hurry and then read all the reviews... If I'd still had a window to cancel my reservation I would have, but since there was no time left we went and just expected the worst. Maybe it's because of the horrible reviews that I was actually pleasantly surprised by the cleanliness of our room. The... More 

Helpful?
2 Thank Leigha R
Kingsport, Tennessee
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 28, 2014 via mobile

A few friends and I booked the room here because of location. We get there and check-in only to be pissed. The pool was not working, we found blood on the sheets, floor and mattress. We found bugs in our beds then duck tape on everything. This place charged us each $90 for a POS room. Had to call our... More 

Helpful?
3 Thank Joycelyn82
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Amenities

Highlights
  • Free Parking
  • Free Internet
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Under New Management! Terrace Inn on the Water is located on the main parkway just past the Hillbilly Golf and sits on Roaring Fork Creek. All rooms have a great view of the water. ... more   less 

Additional Information about Terrace Inn on the Water

Address: 396 Parkway, Gatlinburg, TN 37738-4962
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $50 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Terrace Inn on the Water 2*
Number of rooms: 15
Also Known As:
Terrace Inn On The Water Hotel Gatlinburg
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