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Hilton Garden Inn Gatlinburg Downtown

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Hilton Garden Inn Gatlinburg Downtown
Hilton Garden Inn Gatlinburg Downtown
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1,529 Reviews from our TripAdvisor Community

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Showing 1,524: English reviews
Lexington, Kentucky
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great place to stay if you're planning a trip to Gatlinburg. I was traveling with my daughter's soccer team. We had no problems. Friendly staff, good coffee, comfortable and clean room. The lobby is nice as well. Fireplace area makes it cozy and inviting.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank C6978RKashleyb
Lexington
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I'm not a big fan of the tourist side of Gatlinburg though I love the hiking around. Hilton Garden Inn was a nice little peaceful oasis amidst a bustling, busy, sometimes boozy crowd. My kind of place! And it is one of the few hotels I've stayed in with good quality internet service.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Debbie W
Gainesville, Florida
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

wonderful and clean rooms, staff were attentive, we even had a Jacuzzi in our room, fireplace and balcony, breakfast was better than average , A++++, definitely recommend this hotel, close to many of the attractions in Gatlinburg

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank newlifesw
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

I would recommend this hotel to anyone visiting this area. The staff is amazing here everyone is friendly and helpful. Breakfast is great fresh omelettes, pancakes and french toast. Dinner was also great restaurant is not busy at all no waiting great service. Happy Hour from 5-7 pm daily best Margarita I've had in a long time. Room was a... More 

Helpful?
Thank Angie H
Ashland, Kentucky
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very clean and nice accommodations!! My favorite place to stay. I travelled alone as a single mother with 2 little girls. We felt safe and very pleased with our room, the pool, and the staff are all wonderful!!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Amy B
Ivan A, Manager at Hilton Garden Inn Gatlinburg Downtown, responded to this review

Hello Amy B, It's great to hear from you. Thank you for choosing us on your recent trip to Gatlinburg. I am very glad to know that you felt safe and satisfied during your stay. We love our staff here at the Hilton garden inn and hope you decide to stay with us again in the future! Sincerely Ivan Antipin/AGM... More 

1 review
4 of 5 stars Reviewed 4 days ago NEW

A nice, convenient, clean place to stay. The staff was very friendly and the pool, hot tub, and fitness center was nice. They had a hot breakfast which was $10.95 per person and free bottled water for Hilton Honors members. I would stay there again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Joe P
Ivan A, Manager at Hilton Garden Inn Gatlinburg Downtown, responded to this review

Hi Joe P, Thank you for taking a moment to review our hotel. Your feedback and satisfaction are imperative to how we continue serving each and every guest, and I am so glad to see your recent stay earned us this kind of review. We look forward to seeing you again for your next trip to Gatlinburg. Sincerely Ivan Antipin/... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Hilton Garden is a beautiful property. Rooms are fairly spacious, the fireplace is a nice touch, bathroom is good sized. Highlights: -Breakfast is delicious, cooked to order omelettes are a nice touch. -Parking is easy and convenient, location of hotel is perfect. -Rooms were very clean! As a director of housekeeping at a 5 star hotel here in Indianapolis,... More 

Helpful?
2 Thank Kevin G
Ivan A, Manager at Hilton Garden Inn Gatlinburg Downtown, responded to this review

Dear Kevin G., Thank you so much for taking the time to let us know your feedback about our recent stay. Your voice is extremely important to us, and I will make sure to address your areas of concern with each individual department you have mentioned. When your travels bring you back to the beautiful area of East Tennessee, please... More 

Birmingham, Alabama
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I joined our daughter and her young family for a 3-day vacation in Gatlinburg. We were looking for a nicer hotel and one with a bathtub (to bathe the 18-month old). This HGI was an excellent choice. The rooms were spacious, clean and very comfortable, and we loved having a microwave, coffee-maker, USB ports and refrigerator. The... More 

Helpful?
1 Thank Dennis K
Ivan A, Manager at Hilton Garden Inn Gatlinburg Downtown, responded to this review

Hi Dennis K! I am so glad to read your comments and see that you and your family had a great experience at our hotel. We want our guests to feel right at home and always listen to their needs or requests. Knowing that your stay was wonderful will make all of our staff members very happy and proud. We... More 

Knoxville, Tennessee
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This was a quick "girls trip" before heading back to school. The staff was very friendly and accommodating. Our room ready upon arrival and was comfortable and clean. The lobby area is a great place to sit and talk with friends, with nice, cozy seating and complementary coffee and tea, oh, and the cookies were awesome! A chewy granola type... More 

Helpful?
Thank Seg G
Ivan A, Manager at Hilton Garden Inn Gatlinburg Downtown, responded to this review

hello Seg G, Thank you so much for your kind words. Our hotel strives to accommodate all guest needs and it's great to hear you had a enjoyable girls trip here with us. We sure love our cookies and it's great to know you do as well. We hope in the future we can be your go to hotel in... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is a beautiful property, located just a few minutes walk (much of it along the river) from the main stretch, with restaurants and shopping. The pool area is especially nice - much nicer than most, great landscaping, feels private and even resort-like. My room has a fireplace (which would no doubt be nicer in winter when it can really... More 

Helpful?
1 Thank Aimee B
Ivan A, Manager at Hilton Garden Inn Gatlinburg Downtown, responded to this review

Dear Aimee B., Great to hear from you! I appreciate you taking the time to let us know about your great experience. I just love your honest feedback about our wonderful in-room amenities as well as how clean the hotel is. I will make sure to review your comments with each front desk agent to make sure we continue to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
The Hilton Garden Inn Gatlinburg hotel in Tennessee is conveniently located on River Road less than 100 yards to the entrance of The Great Smoky Mountain National Park. Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg. We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more. Whether business, vacation, or weekend getaway brings you to Gatlinburg, Tennessee, our courteous hotel staff looks forward to welcoming you to our new home. ... more   less 

Additional Information about Hilton Garden Inn Gatlinburg Downtown

Address: 635 River Road, Gatlinburg, TN 37738-3128
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $120 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Gatlinburg Downtown 3*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Travelocity and Expedia so you can book your Hilton Garden Inn Gatlinburg Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Gatlinburg Downtown Hotel Gatlinburg
Hotel Style:
#1 Business Hotel in Gatlinburg
#1 Green Hotel in Gatlinburg
#3 Romantic Hotel in Gatlinburg
#5 Family Hotel in Gatlinburg
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