We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Hilton Garden Inn Gatlinburg Downtown

Show Prices
Certificate of Excellence
GreenLeadersGold level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hilton Garden Inn Gatlinburg Downtown
Hilton Garden Inn Gatlinburg Downtown
Panoramas (13)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

1,577 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,572: English reviews
Richmond, VA, United States
5 of 5 stars Reviewed 2 days ago NEW

Romantic 2 nights for our Anniversary. We were upgraded to a room with a stone fireplace and it was wonderful. The room was clean and stocked with everything you would need to be comfortable. The location was great and easy to get in and out of with plenty of free parking. I would recommend this hotel to couples and families... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Harlene A
Homosassa, Florida
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very nice hotel. Lives up to the Hilton Garden brand. Stayed in a suite with a nice balcony. Very clean. Walking distance to everything and reasonably priced. Has a nice bar and resturaunt. Highly recommend.

Helpful?
Thank Robert M
kentucky
Level Contributor
128 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We loved this hotel for our weekend in Gatlinburg. It was easy to walk to many restaurants and attractions. We had the 2 Queen Suite with a separate living area with extra television. Breakfast was very good. It was $10.95 per person, but they would make eggs any way that you like them, plus panckcakes and waffles. Service in the... More 

Helpful?
Thank love2travelky
sac
Level Contributor
123 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I enjoyed staying here. Room was comfy and quiet. The property was nice. Easy walk ability to restaurants shops and entertainment. It's offset from the main drag which I liked. The only bad thing about the hotel was the lack of water pressure in the shower. Stayed on the top floor, so I don't know if other floors had the... More 

Helpful?
Thank jen g
Ivan A, Manager at Hilton Garden Inn Gatlinburg Downtown, responded to this review

Dear jen g! Thank you for your kind words. Walking distance to everything in town, comfortable and clean rooms, friendly service....there are so many good things about our property, so I am very glad to read your review and to know that you left satisfied. Please come back to see us again in the future and thank you so much... More 

Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

The location is great for walking around downtown Gatlinburg. There is a party store very close too for beer. Our room had a balcony and it was fun to drink a few beers and relax up there. The hotel was very clean. The reservation, checking in, and checking out process was flawless. They have a bunch of luggage carts for... More 

Helpful?
Thank Rachel H
Ivan A, Manager at Hilton Garden Inn Gatlinburg Downtown, responded to this review

Dear Rachel H, Perfect stay and flawless lodging experience for our guests are our main priorities, so I am very happy to read your review and to know how much you loved your recent stay. I want to thank you for your loyalty to the Hilton brand and to our hotel particularly. Please come to visit us again in the... More 

Elizabethtown Ky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

we went for my husband to run in the smoky mountain half marathon and to have a family vacation . The location was good , it just needed a better way to get to the Main Street . Everything else was very good . The rooms were clean and the staff was friendly and helpful .

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Tammy F
Ivan A, Manager at Hilton Garden Inn Gatlinburg Downtown, responded to this review

Dear Tammy F, Thank you very much for taking a minute to tell us about your stay. It is so great to hear that your family vacation went well and you got to enjoy Gatlinburg while participating in the Smoky Mountain half marathon. We all at the hotel hope to have another opportunity to provide you with a great stay... More 

Dawsonville, Georgia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a very nice property with courteous and friendly staff. Rooms are clean and all areas are well maintained. Arrived early and were allowed to park and walk to attractions. Room was ready early and staff called to let us know. Having a bar and restaurant onsite is very convenient as well. This is our second time to stay... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Marie H
Ivan A, Manager at Hilton Garden Inn Gatlinburg Downtown, responded to this review

Awesome review, Marie H! I am so happy to know that our hotel not only met, but exceeded your expectations and that you would definitely consider us again. We love our guests and cannot wait for your another visit. Happy Fall and thank you so much for staying with us! Ivan Antipin/AGM ivan.antipin@hilton.com More 

Greenville, Kentucky
1 review
5 of 5 stars Reviewed 1 week ago NEW

Rooms were nice and clean.. Staff was great.. The bar was excellent and pool and hot tub was very clean and nice. Overall trip was good. This is the second time we stayed here and once again it was enjoyable.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank A5954JVstephanieh
Ivan A, Manager at Hilton Garden Inn Gatlinburg Downtown, responded to this review

Dear A5954JVstephanieh, On behalf of every staff member at the hotel, I want to say Happy Anniversary and thank you for choosing our hotel to celebrate that special moment. Knowing that we did not let you down means a lot to us. Congratulations and we are looking forward to welcome you back again very soon. Ivan Antipin/AGM ivan.antipin@hilton.com More 

cartersville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Our anniversary trip we stayed at this hotel the first night it was excellent, clean, friendly and centrally located. Highly recommend this property. Close enough to everything you would possibly like to do. Noice level was at a minimum as well.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Patricia P
Ivan A, Manager at Hilton Garden Inn Gatlinburg Downtown, responded to this review

Hello Patricia P! Thank you for this great review. As you mentioned in your comments, our location is awesome...we are within walking distance to everything in Gatlinburg and yet it is very quiet. I hope that you will continue choosing our property so we can provide you with another comfortable stay very soon. Thank you so much for your business... More 

Bensalem, Pennsylvania, Usa
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hilton Garden Inn was a really nice hotel. However, the town surrounding the hotel and entrance to Smokey Mountain Park was plain awful!! My husband and I were so disappointed. Not a decent restaurant in the entire town. So honky tonk and cheesy. We were thoroughly disappointed and it detracted from our enjoyment of the park. I am told... More 

Helpful?
Thank Lynn L
Ivan A, Manager at Hilton Garden Inn Gatlinburg Downtown, responded to this review

Dear Lynn L, Thank you so much for reviewing our hotel. I am glad to hear that you enjoyed your stay and would most definitely like for you to return. Gatlinburg has a lot to offer....hiking, biking, shopping, fine dining, great local attractions, arts and crafts district and so much more fun activities one can enjoy. Also, our area has... More 

Questions? Get answers from hotel staff and past guests. Ask a question

398 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (213)
Viewed
Hotel & Grounds (53)
Viewed
Room/Suite (57)
Viewed
Bathroom (15)
Viewed
View from Room (10)
Viewed
Pool/Beach Area (9)
Viewed
Dining (2)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (66)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (132)
Viewed
Amenities (12)
Viewed
Double Queen Junior Suite Accessible Room (18)
Viewed
Pool (10)
Viewed
Dining (23)
Viewed
Standard Double Queen Room (13)
Viewed
Standard King with Fireplace (14)
Viewed
The Hotel (23)
Viewed
Two Queen Junior Suite with Balcony (19)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (53)
Viewed
Hotel & Grounds (20)
Viewed
Room/Suite (11)
Viewed
Bathroom (1)
Viewed
Pool/Beach Area (3)
Viewed
Business Center/Function Rooms (6)
Viewed
Dining (6)
Viewed
View from Room (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Gatlinburg hotels
0.1 mi away
Hampton Inn Gatlinburg
Hampton Inn Gatlinburg
#8 of 84 in Gatlinburg
4.0 of 5 stars 1,011 reviews
0.3 mi away
Courtyard Gatlinburg
Courtyard Gatlinburg
#4 of 84 in Gatlinburg
4.5 of 5 stars 206 reviews
0.9 mi away
The Lodge at Buckberry Creek
Show Prices
Show Prices
Show Prices
1.2 mi away
Fairfield Inn & Suites Gatlinburg North
1.0 mi away
Baymont Inn & Suites Gatlinburg On The River
0.9 mi away
Quality Inn & Suites Gatlinburg
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
The Hilton Garden Inn Gatlinburg hotel in Tennessee is conveniently located on River Road less than 100 yards to the entrance of The Great Smoky Mountain National Park. Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg. We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more. Whether business, vacation, or weekend getaway brings you to Gatlinburg, Tennessee, our courteous hotel staff looks forward to welcoming you to our new home. ... more   less 

Additional Information about Hilton Garden Inn Gatlinburg Downtown

Address: 635 River Road, Gatlinburg, TN 37738-3128
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $121 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Gatlinburg Downtown 3*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels, Travelocity and Hotwire so you can book your Hilton Garden Inn Gatlinburg Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Gatlinburg Downtown Hotel Gatlinburg
Hotel Style:
#1 Business Hotel in Gatlinburg
#1 Green Hotel in Gatlinburg
#3 Romantic Hotel in Gatlinburg
#5 Family Hotel in Gatlinburg
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay