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About
#12 of 72 hotels in Gatlinburg
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
The Hilton Garden Inn Gatlinburg hotel in Tennessee is conveniently located on River Road less than 100 yards to the entrance of The Great Smoky Mountain National Park. Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg. We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more. Whether business, vacation, or weekend getaway brings you to Gatlinburg, Tennessee, our courteous hotel staff looks forward to welcoming you to our new home.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Business Center with Internet Access
Conference facilities
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Private balcony
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English
Location
Full view
97Great for walkers
Grade: 97 out of 100
50Restaurantswithin 0.3 miles
54Attractionswithin 0.3 miles
2,419Reviews47Q+A100Room tips
Reviews
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The hotel was sold out the evening we stayed. We had a reservation and arrived in the early evening after dark. The front desk agent said there was one room left, It was on the second floor which was fine, however, the view from our window was blocked by the roof of the entrance of the hotel lobby. We were really expecting a better view. Oh well, the room was still nice and beds were comfy. The indoor swimming pool was kind of a let down. Very small and shallow and the water was too cold us. We did, however, enjoy the hot tub outside. We had it all to ourselves for a few minutes until a large group of people decided to join us. We left after about five minutes because it was not possible to stay socially distanced / CoVID. Breakfast in the restaurant was just okay. Food was decent but waitstaff was hurried and not friendly.…
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Date of stay: October 2020
Service
Sleep Quality
Helpful
Hotel's Favorite
Arrived in Gatlinburg, New Year's eve 2019 and stayed for a few days after. I had booked the room 4 months earlier in expectation of the New Year's Celebration downtown for our family of four. What we didn't expect was a upper floor room directly facing the downtown Needle! We stayed outdoors for some of the festivities then moved inside due to the colder temps and watched the entire fireworks display from our room! The hotel was really nice and the staff was exceptional. There were some complimentary items in the lobby. The only thing I didn't like was the free coffee didn't start til almost 7! I am awake at 5am! But overall free parking and a very clean hotel made this the perfect stay. Oh and we can't forget the hot tub outdoors that was so nice in 40 degree weather! If we are in Town again we will definitely stay at the Hilton Garden Inn!…
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Date of stay: December 2019
Location
Service
Sleep Quality
Room Tip: Using the Gatlinburg by-pass and arriving the back way will save you allot of time with traffic!
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1 Helpful vote
Helpful
This is our favorite family hotel in the Gatlinburg area. It is clean and has a great staff. The location is prime in that you can walk out the back parking lot and it connects to the Hampton Inn off the main drag. It was nice to be able to park our car in a safe lot and just walk everywhere. The only thing I have to say negative is the guy working the bar that night was very brash and not friendly at all which was noticed by my family getting drinks. But the rest of the staff was very friendly and welcoming. We will definitely stay here again.
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Date of stay: February 2021
Value
Location
Service
Helpful
I loved my stay at HGI Gatlinburg Downtown. I cannot say enough good things. The breakfast was fantastic (everything you would want; pancakes, eggs, potatoes, biscuits/gravy, bacon etc etc). Lovely coffee available in the lobby. Hot tub was awesome. The restaurant was pretty good; chicken wings were great but I would recommend a little more sauce on the poutine as it was a little dry. The river running along the front of the hotel was awesome to see and hear daily. The location of this hotel is fantastic as you can avoid the main strip (which takes forever in a car), and simply walk a block or 2 and you're right there. You are 3 minutes drive into the Smoky Mountain Nat'l Park and only about a 20 minute drive to Pigeon Forge. As a Hilton Diamond Member I usually look for Hilton locations first and this Hilton property knocked it out of the park. I would highly recommend. If you can get a balcony room with a fireplace you won't regret it. We stayed here 5 nights at the beginning of November and I must give a huge shoutout to Derek who is a hotel Rockstar in my opinion. He was great on the phone with information before arrival and during the stay. …
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Date of stay: November 2020
3 Helpful votes
Helpful
After having a horrible stay at a privatly owned rental cabin we left the cabin due to bugs and came here. They took us in at around 4am! They even let us stay all day long. Very clean hotel. The staff here are very polite. Great visit! Will return.
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Date of stay: November 2020Trip type: Traveled with family
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PRICE RANGE
$139 - $312 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn gatlinburg downtown hotel gatlinburg
LOCATION
United StatesTennesseeSevier CountyGatlinburg
NUMBER OF ROOMS
118
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Claim Your Listing Frequently Asked Questions about Hilton Garden Inn Gatlinburg Downtown
Which popular attractions are close to Hilton Garden Inn Gatlinburg Downtown?
Nearby attractions include Smoky Tours (0.2 miles), Impossibilities Magic, Mindreading and Mayhem! (0.2 miles), and The Captured - A Live Escape Experience (0.2 miles).
What are some of the property amenities at Hilton Garden Inn Gatlinburg Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Gatlinburg Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Gatlinburg Downtown?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hilton Garden Inn Gatlinburg Downtown?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Gatlinburg Downtown?
Conveniently located restaurants include Crocketts Breakfast Camp, Cherokee Grill, and Big Daddy's Pizzeria.
Are there opportunities to exercise at Hilton Garden Inn Gatlinburg Downtown?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Hilton Garden Inn Gatlinburg Downtown located near the city center?
Yes, it is 0.4 miles away from the center of Gatlinburg.
Are any cleaning services offered at Hilton Garden Inn Gatlinburg Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Gatlinburg Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn Gatlinburg Downtown?
Many travelers enjoy visiting Noah Bud Ogle Cabin (0.4 miles) and Historic Ogle Log Cabin (0.5 miles).