Hilton Garden Inn Gatlinburg Downtown (TN) - 2016 Hotel Reviews

Highlights

Free High Speed Internet ( WiFi )
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Room Service
Free Parking

GreenLeadersGold level

About the property

Wheelchair access
Non-Smoking Hotel

Things to do

Pool
Restaurant
Fitness Center with Gym / Workout Room
Hot Tub
Bar/Lounge

Room types

Suites
Non-Smoking Rooms
Family Rooms

Internet

Free Internet
Free High Speed Internet ( WiFi )
Paid Wifi

Services

Business Center with Internet Access
Meeting Rooms
Laundry Service
Conference Facilities
Room Service
Free Parking
Dry Cleaning

Official Description (provided by the hotel)

The Hilton Garden Inn Gatlinburg hotel in Tennessee is conveniently located on River Road less than 100 yards to the entrance of The Great Smoky Mountain National Park. Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg. We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more. Whether business, vacation, or weekend getaway brings you to Gatlinburg, Tennessee, our courteous hotel staff looks forward to welcoming you to our new home. ... more

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Additional Information about Hilton Garden Inn Gatlinburg Downtown

Address: 635 River Road, Gatlinburg, TN 37738-3128

Location: United States > Tennessee > Sevier County > Gatlinburg

Price Range: $121 - $308 (Based on Average Rates for a Standard Room)

Hotel Class:3 star — Hilton Garden Inn Gatlinburg Downtown 3*

Number of rooms: 118

Reservation Options:: TripAdvisor is proud to partner with Expedia, Hilton Hotels, Travelocity and Hotwire so you can book your Hilton Garden Inn Gatlinburg Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: Hilton Garden Inn Gatlinburg Downtown Hotel Gatlinburg

Hotel Style:

#1 Business Hotel in Gatlinburg

#1 Green Hotel in Gatlinburg

#3 Romantic Hotel in Gatlinburg

#5 Family Hotel in Gatlinburg

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Harlene A

Richmond, VA, United States

“Great stay”

Reviewed 2 days ago NEW

Romantic 2 nights for our Anniversary. We were upgraded to a room with a stone fireplace and it was wonderful. The room was clean and stocked with everything you would need to be comfortable. The location was great and easy to get in and out of with plenty of free parking. I would recommend this hotel to couples and families... More

Review collected in partnership with Hilton Garden Inn

Helpful?

Thank Harlene A

Robert M

Homosassa, Florida

Level

Contributor

53 reviews

18 hotel reviews

13 helpful votes

“Comfortable and located perfectly”

Reviewed 3 days ago NEW

Very nice hotel. Lives up to the Hilton Garden brand. Stayed in a suite with a nice balcony. Very clean. Walking distance to everything and reasonably priced. Has a nice bar and resturaunt. Highly recommend.

Thank Robert M

love2travelky

kentucky

Amex Traveler

128 reviews

37 hotel reviews

69 helpful votes

“Perfect Stay in Downtown Gatlinburg”

Reviewed 4 days ago NEW

We loved this hotel for our weekend in Gatlinburg. It was easy to walk to many restaurants and attractions. We had the 2 Queen Suite with a separate living area with extra television. Breakfast was very good. It was $10.95 per person, but they would make eggs any way that you like them, plus panckcakes and waffles. Service in the... More

Thank love2travelky

jen g

sac

123 reviews

24 hotel reviews

30 helpful votes

Reviewed 5 days ago NEW via mobile

I enjoyed staying here. Room was comfy and quiet. The property was nice. Easy walk ability to restaurants shops and entertainment. It's offset from the main drag which I liked. The only bad thing about the hotel was the lack of water pressure in the shower. Stayed on the top floor, so I don't know if other floors had the... More

Thank jen g

Dear jen g! Thank you for your kind words. Walking distance to everything in town, comfortable and clean rooms, friendly service....there are so many good things about our property, so I am very glad to read your review and to know that you left satisfied. Please come back to see us again in the future and thank you so much... More

Rachel H

32 reviews

5 hotel reviews

12 helpful votes

“Awesome Place”

The location is great for walking around downtown Gatlinburg. There is a party store very close too for beer. Our room had a balcony and it was fun to drink a few beers and relax up there. The hotel was very clean. The reservation, checking in, and checking out process was flawless. They have a bunch of luggage carts for... More

Thank Rachel H

Dear Rachel H, Perfect stay and flawless lodging experience for our guests are our main priorities, so I am very happy to read your review and to know how much you loved your recent stay. I want to thank you for your loyalty to the Hilton brand and to our hotel particularly. Please come to visit us again in the... More

Tammy F

Elizabethtown Ky

1 review

1 helpful vote

“Vacation”

Reviewed 6 days ago NEW

we went for my husband to run in the smoky mountain half marathon and to have a family vacation . The location was good , it just needed a better way to get to the Main Street . Everything else was very good . The rooms were clean and the staff was friendly and helpful .

1 Thank Tammy F

Dear Tammy F, Thank you very much for taking a minute to tell us about your stay. It is so great to hear that your family vacation went well and you got to enjoy Gatlinburg while participating in the Smoky Mountain half marathon. We all at the hotel hope to have another opportunity to provide you with a great stay... More

Marie H

Dawsonville, Georgia

5 reviews

3 hotel reviews

7 helpful votes

“Wonder weekend with our grandchildren”

This is a very nice property with courteous and friendly staff. Rooms are clean and all areas are well maintained. Arrived early and were allowed to park and walk to attractions. Room was ready early and staff called to let us know. Having a bar and restaurant onsite is very convenient as well. This is our second time to stay... More

1 Thank Marie H

Marie H has 1 more review of Hilton Garden Inn Gatlinburg Downtown

“Beautiful Property”

Reviewed January 13, 2016

Awesome review, Marie H! I am so happy to know that our hotel not only met, but exceeded your expectations and that you would definitely consider us again. We love our guests and cannot wait for your another visit. Happy Fall and thank you so much for staying with us! Ivan Antipin/AGM ivan.antipin@hilton.com More

A5954JVstephanieh

Greenville, Kentucky

“Anniversary trip”

Reviewed 1 week ago NEW

Rooms were nice and clean.. Staff was great.. The bar was excellent and pool and hot tub was very clean and nice. Overall trip was good. This is the second time we stayed here and once again it was enjoyable.

Thank A5954JVstephanieh

Dear A5954JVstephanieh, On behalf of every staff member at the hotel, I want to say Happy Anniversary and thank you for choosing our hotel to celebrate that special moment. Knowing that we did not let you down means a lot to us. Congratulations and we are looking forward to welcome you back again very soon. Ivan Antipin/AGM ivan.antipin@hilton.com More

Patricia P

cartersville, United States

“HGI Gatlinburg”

Our anniversary trip we stayed at this hotel the first night it was excellent, clean, friendly and centrally located. Highly recommend this property. Close enough to everything you would possibly like to do. Noice level was at a minimum as well.

1 Thank Patricia P

Hello Patricia P! Thank you for this great review. As you mentioned in your comments, our location is awesome...we are within walking distance to everything in Gatlinburg and yet it is very quiet. I hope that you will continue choosing our property so we can provide you with another comfortable stay very soon. Thank you so much for your business... More

Lynn L

Bensalem, Pennsylvania, Usa

18 reviews

2 helpful votes

“The town of Gatlinburg”

Reviewed 1 week ago

The Hilton Garden Inn was a really nice hotel. However, the town surrounding the hotel and entrance to Smokey Mountain Park was plain awful!! My husband and I were so disappointed. Not a decent restaurant in the entire town. So honky tonk and cheesy. We were thoroughly disappointed and it detracted from our enjoyment of the park. I am told... More

Thank Lynn L

Dear Lynn L, Thank you so much for reviewing our hotel. I am glad to hear that you enjoyed your stay and would most definitely like for you to return. Gatlinburg has a lot to offer....hiking, biking, shopping, fine dining, great local attractions, arts and crafts district and so much more fun activities one can enjoy. Also, our area has... More

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Hilton Garden Inn Gatlinburg Downtown Hotel

Hilton Garden Inn Gatlinburg Downtown

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