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Days Inn And Suites Downtown Gatlinburg Parkway

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Days Inn And Suites Downtown Gatlinburg Parkway
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1,331 Reviews from our TripAdvisor Community

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Showing 1,329: English reviews
Pittsburgh, Pennsylvania
1 review
2 of 5 stars Reviewed 1 week ago

The staff was friendly and the location was great. Great proximity to the Downtown area of Gatlinburg. However, the lobby smelled like smoke. There was mold in the shower, and the sheets and comforter were torn. The pool smelled bad, and it looked like there was mold or black algae in it. The outside of the building was nice, but... More 

Review collected in partnership with Days Inn

Helpful?
Thank Sarahelizabeth56
Kenny P, Guest Relations Manager at Days Inn And Suites Downtown Gatlinburg Parkway, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as... More 

Travelers are raving about these Gatlinburg hotels

1 of 5 stars Reviewed 1 week ago via mobile

I woulnt even give this place 1 star but i had to. Our pillows looked and smelled disgusting. The first night we threw them on the floor and slept without pillows. Said something to front desk and when we returned the same dirty pillows were back on our beds. I was changing clothes and the room service MAN just walked... More 

Helpful?
Thank Michelle A
Kenny P, Guest Relations Manager at Days Inn And Suites Downtown Gatlinburg Parkway, responded to this review

Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better our services to our dear customers. We hope you can consider us again after the... More 

Saint Clair, Pennsylvania
1 review
1 of 5 stars Reviewed 1 week ago

Horrible breakfast choice. Old out dated rooms. Pool had no water in it our entire stay. Staff was pleasant tho.

Review collected in partnership with Days Inn

Helpful?
Thank X314MGroberth
Nashville, Tennessee
2 reviews
2 of 5 stars Reviewed 2 weeks ago

We went to the Days Inn not expecting much since it was rated low on stars and the price was very low. We did at least expect the indoor swimming pool to be filled. When I inquired at the desk they appeared to not even realize that the indoor pool was half empty. "Just use the one at the other... More 

Review collected in partnership with Days Inn

Helpful?
Thank K5973ISdavidf
Kenny P, Guest Relations Manager at Days Inn And Suites Downtown Gatlinburg Parkway, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Know that your voice is important to us and that we are addressing the issues that you indicated in an effort to improve upon the guest experience at our hotel. I am sorry that your room was not properly and thoroughly cleaned and... More 

Level Contributor
3 reviews
1 of 5 stars Reviewed 2 weeks ago

We will never be back to this hotel until its torn down and rebuilt.Bed was old and hard, Tv was a flat panel But could only get a picture the size of a shoebox on it.Internet would not work front desk told us they didn't know what to tell us............WOW in order to plug in coffee maker we had to... More 

Helpful?
Thank Jim D B
Kenny P, Guest Relations Manager at Days Inn And Suites Downtown Gatlinburg Parkway, responded to this review

Thank you for taking the time to share your experience! I am terribly sorry that you experienced a number of inconveniences regarding the working order of the appliances and electronics in your room. We understand that you are hesitant to return based on this experience, though we hope to have another chance to impress you in the future. I want... More 

Dayton, Ohio
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What an incredible hotel! When I first arrived I passed Robin Leach in the lobby. He had just finished taping another episode of "The Rich and Famous". Check in was a breeze and the staff were soooo happy to work there. One of the staff said she was offered a 5 figure salary at Tiffany's but turned it down. On... More 

Helpful?
2 Thank farmercraig2016
Kenny P, Guest Relations Manager at Days Inn And Suites Downtown Gatlinburg Parkway, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We are glad your stay was comfortable and... More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
The Days Inn and Suites hotel is ideally located on the main parkway in downtown Gatlinburg, 100 yards from the beautiful Great Smoky Mountains National Park and one block from the Gatlinburg Convention Center. Family fun is abundant in the area, with nearby attractions like Ripleys Aquarium of the Smokies and the Ober Gatlinburg ski area, aerial tramway and amusement park. This hotel is also convenient to Dollywood theme park and Dolly Partons Dixie Stampede dinner attraction, both located in neighboring Pigeon Forge. The city of Knoxville and the University of Tennessee Knoxville are about one-half hour away. You will find something for everyone at the unique Great Smoky Arts and Crafts Community, one of the largest groups of independent artists in North America. Browse the many exciting exhibits and displays which include paintings, ceramics, stained glass, carvings, photography and much more. Gatlinburgs finest shops, entertainment venues, restaurants and cocktail lounges are located in the surrounding area, many within walking distance from the hotel. The hotel offers many fabulous features and amenities, including: • Free high-speed Internet access • Free Daybreak breakfast • Free local calls • Free weekday newspaper • 32" flat-screen televisions in all rooms • 2 Pool - Indoor & Outdoor• All guest rooms features microwaves, refrigerators and coffee-makers. ... more   less 

Additional Information about Days Inn And Suites Downtown Gatlinburg Parkway

Address: 1109 Parkway, Gatlinburg, TN 37738-3107
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $58 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn And Suites Downtown Gatlinburg Parkway 2*
Number of rooms: 101
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Also Known As:
Days Inn And Suites Downtown Gatlinburg Parkway Hotel Gatlinburg
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