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Days Inn And Suites Downtown Gatlinburg Parkway

  • Free Wifi
  • Free Parking
  • Breakfast included
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1 room, 2 adults, 0 children
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1,448 Reviews from our TripAdvisor Community

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Showing 1,446: English reviews
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Chattanooga, Tennessee
Reviewed yesterday NEW

My husband and I went up for a short stay. We loved being in the middle of gatlinburg so we didn't need to pay for parking. The bed had some hairs in it and there was no dead bolt on our door

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Helpful?
Thank Mc2297
New Hope, Pennsylvania
Reviewed 5 days ago NEW

Hotel is old, some new rooms, some old rooms. Feels understaffed, we were there during a holiday weekend and they only had one attendant. She was great, but overwhelmed. Room keys did not work, rooms were not clean, bathrooms did not work, we went through 5 room changes before we accepted one of the last rooms available since most hotels...

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Helpful?
Thank jorbar4
Kenny P, Guest Relations Manager at Days Inn And Suites Downtown Gatlinburg Parkway, responded to this review

Dear jorbar4, Thank you for taking the time to write this review and share your experience. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility will be addressed accordingly. Allow me to apologize for any...

Miamisburg, Ohio
Reviewed 6 days ago NEW

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Helpful?
Thank O602QDcharless
Kenny P, Guest Relations Manager at Days Inn And Suites Downtown Gatlinburg Parkway, responded to this review

Morristown, Tennessee
Reviewed 1 week ago

Shoddy elegance. This hotel used to be much nicer, rooms are old but are clean. Bath area is old but they have replaced shower rod and curtain, and caulking. Ceiling plaster had hole in it but overall bathroom was clean, just older and in need of renovation. We chuckled at the sign at front of hotel that indicated indoor pool....

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Helpful?
Thank Mike P
Kenny P, Guest Relations Manager at Days Inn And Suites Downtown Gatlinburg Parkway, responded to this review

Dear Mike P, Thank you so much for your kind comments and review regarding your most recent stay with us. Your comments on how we can further improve upon the guest experience are also very helpful to us. It means a lot to us that you've allowed us to be such an important part of your family vacation and we...

Dickson, Tennessee
Reviewed 1 week ago via mobile

I booked 2 rooms with a checkin date of February 11, 2017. Arrived at the hotel and immediately wondered why every other hotel I called prior to making reservations at Days Inn was booked when the parking lot to this place had 4 cars. It was around 5 pm. Walked up the stairs from the garage to the lobby and...

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Helpful?
1Thank jsherndon82
Kenny P, Guest Relations Manager at Days Inn And Suites Downtown Gatlinburg Parkway, responded to this review

Dear jsherndon82, Thank you for sharing your experience, and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We want you to experience the best value for your money, to feel comfortable,...

Acworth, Georgia, USA
Reviewed 2 weeks ago

Pretty nice hotel with an adequate breakfast. Right on the parkway and close to pretty much everything in Gatlinburg.

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Helpful?
Thank Douglas P
Kenny P, Guest Relations Manager at Days Inn And Suites Downtown Gatlinburg Parkway, responded to this review

Dear Douglas P, Thank you so much for your compliments to our breakfast options and We are also very happy that you found our location to be convenient. We want every guest to feel welcomed like family and we hope for many happy returns. We look forward to welcoming you back during your next stay in the area.

Tate, Georgia
Reviewed 3 weeks ago

We will not stay at this hotel again. The rooms were very unclean. There were bugs in the bathtubs and they did not clean the rooms at all.

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Helpful?
1Thank Charity W
Kenny P, Guest Relations Manager at Days Inn And Suites Downtown Gatlinburg Parkway, responded to this review

Dear Charity W, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are...

Reviewed 4 weeks ago via mobile

We stay in this motel every year when we visit Gatlinburg. The location is great. The staff is very helpful. Will continue to stay here! The rooms are a little outdated, but it's still worth the price.

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Helpful?
Thank Michell K
Kenny P, Guest Relations Manager at Days Inn And Suites Downtown Gatlinburg Parkway, responded to this review

Dear Michell K, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so...

Camden, Tennessee
Reviewed 4 weeks ago

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Thank Janet H
Kenny P, Guest Relations Manager at Days Inn And Suites Downtown Gatlinburg Parkway, responded to this review

OAK CREEK
Reviewed January 18, 2017

The room was very run down. Cowwebs on the ceiling, crack in bathroom door, Toilet tank cover did not fit. outlets open (no covers on them. Pool was not working (that is the only reason we booked this hotel.)

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Helpful?
Thank JMGOakCreek
Kenny P, Guest Relations Manager at Days Inn And Suites Downtown Gatlinburg Parkway, responded to this review

Dear JMGOakCreek, Thank you for your review of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility will be addressed accordingly. Allow me to apologize for any inconvenience these issues may have caused...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
The Days Inn and Suites hotel is ideally located on the main parkway in downtown Gatlinburg, 100 yards from the beautiful Great Smoky Mountains National Park and one block from the Gatlinburg Convention Center. Family fun is abundant in the area, with nearby attractions like Ripleys Aquarium of the Smokies and the Ober Gatlinburg ski area, aerial tramway and amusement park. This hotel is also convenient to Dollywood theme park and Dolly Partons Dixie Stampede dinner attraction, both located in neighboring Pigeon Forge. The city of Knoxville and the University of Tennessee Knoxville are about one-half hour away. You will find something for everyone at the unique Great Smoky Arts and Crafts Community, one of the largest groups of independent artists in North America. Browse the many exciting exhibits and displays which include paintings, ceramics, stained glass, carvings, photography and much more. Gatlinburgs finest shops, entertainment venues, restaurants and cocktail lounges are located in the surrounding area, many within walking distance from the hotel. The hotel offers many fabulous features and amenities, including: • Free high-speed Internet access • Free Daybreak breakfast • Free local calls • Free weekday newspaper • 32" flat-screen televisions in all rooms • 2 Pool - Indoor & Outdoor• All guest rooms features microwaves, refrigerators and coffee-makers. ... more   less 

Additional Information about Days Inn And Suites Downtown Gatlinburg Parkway

Address: 1109 Parkway, Gatlinburg, TN 37738-3107
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $48 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn And Suites Downtown Gatlinburg Parkway 2*
Number of rooms: 101
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Also Known As:
Days Inn And Suites Downtown Gatlinburg Parkway Hotel Gatlinburg
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Questions & Answers

Here's what travelers have asked, with answers from Days Inn And Suites Downtown Gatlinburg Parkway staff and other travelers.
8 questions
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Ringgold, Georgia
over a year ago

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Questions? Get answers from Days Inn And Suites Downtown Gatlinburg Parkway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best to not go during busy times - or ask for a room in the renovated portion of the hotel”
 of 5 bubbles jorbar4, 5 days ago | Read review
“Rooms with a balcony have rockers and locking doors.”
 of 5 bubbles 1967Momof4, Nov 28, 2016 | Read review
“Accessibility was a big plus. Restaurants were close and good ones at that.”
 of 5 bubbles D3172ZTjaym, Oct 12, 2016 | Read review
“Recommended by Apu Nahasapeenabetalon of the Quickie Mart.”
 of 5 bubbles farmercraig2016, Aug 16, 2016 | Read review
“I don't think there is one.”
 of 5 bubbles marvel282, Aug 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question