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Hampton Inn Gatlinburg

1,331 reviews
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Traveler (142)
Room & Suite (103)
Dining (32)
Overview
  • Excellent53%
  • Very good29%
  • Average11%
  • Poor5%
  • Terrible2%
Travelers talk about
“great location”(205 reviews)
“creek view room”(14 reviews)
“creek side”(58 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
2.5 Star Hotel
All hotel details
Offers from Hampton Inn Gatlinburg
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jan 28Jan 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,331)Write a Review
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1,329 results
Traveler rating
693
388
151
69
28
Traveler type
Time of year
LanguageEnglish
693
388
151
69
28
Show reviews that mention
All reviewsgreat locationcreek view roomcreek sidewithin walking distanceparking lotober gatlinburgroom was cleanthe breakfast areapark entranceconvention centerfree breakfastgreat stayfirst floorhot breakfastpool and hot tubking roomwould stay here again
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1 - 5 of 1,329 reviews
Reviewed 6 days ago

This is my second review for this hotel, and I've never written a review more than once for the same place but felt this situation warrants it. I would've given a 4-star rating, however the customer service here is phenomenal! Anita checked us in and...More

Thank RahnC
Hotel's Favorite
Reviewed 4 weeks ago via mobile

It's the Perfect Location in Gatlinburg, TN. right on the strip. It's near restaurants, amusements and 1 Mile from the entrance to the GREAT Smoky Mountains National Park. The rooms have an exterior entrance and the upper floors all have a balcony. Some rooms have...More

Thank 1RealReview
Response from Jbalagawa, Manager at Hampton Inn GatlinburgResponded 4 weeks ago

We appreciate your feedback, and take your comments and suggestions seriously. We agree with you that we certainly have a great location in the heart of downtown Gatlinburg. We hope that you will return with us as our guest the next time you visit………..

Reviewed 2 weeks ago

The rooms were clean, there was plenty of parking, and we could walk to everything in town, which is very useful because the traffic is extensive. Easy access to drive into the National park. Fireplace rooms are quaint, and the extra large bathtub is a...More

Review collected in partnership with Hampton
Thank bamadramamama
Reviewed 2 weeks ago

Lovely room, great views. Very convenient to local sights and dining! Great customer service too! There are restaurants very close by, and a country store just a few steps away. We had a creek side view and could also see the parkway.More

Review collected in partnership with Hampton
Thank Angela U
Response from Jennifer W, Guest Relations Manager at Hampton Inn GatlinburgResponded 2 weeks ago

Thank you for taking the time to respond to our guest services survey. We appreciate your feedback, and take your comments and suggestions seriously. We appreciate the high marks on our property and we hope that you will be our guest the next time you...More

Reviewed 3 weeks ago

We stayed at the Hampton for our annual Christmas trip and received wonderful service. The rooms are not huge but they are clean. What makes this place awesome is the staff! Lori and her crew are fantastic!More

Review collected in partnership with Hampton
Thank Gina L
Response from Jbalagawa, Manager at Hampton Inn GatlinburgResponded 3 weeks ago

We appreciate your feedback, and take your comments and suggestions seriously. The compliments of our staff are something we take great pride in and we work very hard to ensure the quality of service meets not only our standards but yours as well. I will...More

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Center with Internet Access
Laundry Service
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Center with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
$89 - $234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Gatlinburg
#8 Romantic Hotel in Gatlinburg
#11 Family Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$89 - $234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Gatlinburg
#8 Romantic Hotel in Gatlinburg
#11 Family Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (142)
Room & Suite (103)
Dining (32)
Pool & Beach (21)
Hotel & Grounds (161)
Bathroom (11)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
Dnice24
December 19, 2017|
AnswerShow all 3 answers
Response from Jbalagawa | Property representative |
Gatlinburg does have places to eat and places to have fun on Christmas day
0
Votes
Schwahlbee
November 1, 2017|
AnswerShow all 5 answers
Response from 77Becky77 | Property representative |
There is a starting fee of .50 cents for every local ride on the trolley. That fee does go up a bit for trolley rides to Pigeon Forge, Dollywood, etc. In the summer there is a free open (no air cond.) trolley. If you go to... More
1
Vote
Traveler101877
July 23, 2017|
AnswerShow all 3 answers
Response from shraderbaby | Reviewed this property |
no. there Is only one room with a kitchen.
0
Votes
Room Tips
"We were in 309 and it was perfect."
Read review
"get a room on first floor creek side the housekeeper linda is very lovely"
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"King Suite with whirlpool tub and fireplace. On the corner with quick access to the stairs."
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"Get a room facing the creek"
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