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Glacier Highland Resort

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Glacier Highland Resort
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117 Reviews from our TripAdvisor Community

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Showing 116: English reviews
Wisconsin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW via mobile

I had called previously (10 minutes) before going in to book a room and was told one price. When I went in to get a room I was only told about a room that was way more expensive, I asked if the other room he had told me about was still available he said "oh yea" gave him my credit... More 

Helpful?
1 Thank zuehlb34
Silvia E, Front Desk at Glacier Highland Resort, responded to this review

We are really sorry for the mistake and for the unpleasant experience you had ! We are trying to provide our customers with clean and comfortable rooms, we apologize if it wasn`t your experience. I also would like to ensure you that we would refund you your money, as we are double-checking all bookings multiple times; mainly when it comes... More 

Columbus, Ohio
Level Contributor
151 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 1 week ago

We made the reservation for one night here. Jumped off the train and walked across the street tot he hotel. Check in was easy and quick. We walked up the hill to room number 2. and fell into the bed. It was so comfortable after being on the train for the previous 30+ hours. At checkout they let us leave... More 

Helpful?
Thank craigclark
Silvia E, Front Desk at Glacier Highland Resort, responded to this review

Thank you for your review. We`re glad you enjoyed your stay and we really hope to see you again! More 

Dallas, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Two days ago I checked out of this place and it was an OK stay. Rooms were clean, amenities are OK, the price was reasonable. We had really come for Glacier National Park and its proximity to the west entrance is spectacular! The food at the restaurant was amazing; our gentleman server was kind of rude. What sets this place/review... More 

Helpful?
Thank askmikey206
Silvia E, Front Office Manager at Glacier Highland Resort, responded to this review

Thank you for your review! We are really glad you enjoyed your time at Glacier Highland! As it`s a small family-owned business, the atmosphere is always welcoming and our employees are kind and friendly, always trying to do as much for our guests as possible- just as you could see with our colleague at the front desk. We are very... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I tried to make a reservation with Adina. I told her twice that our dates were completely flexible. That we wanted to stay 5 nights ANYTIME in August or September. She refused to tell me what dates she had available. Adina said that I had to provide her with exact dates. For some strange reason, she could not wrap her... More 

Helpful?
2 Thank waterbabes75
Megan0409, Front Desk at Glacier Highland Resort, responded to this review

I am sorry that you had a bad experience. We have several options in August and September for 5 days. It is our policy to be as helpful as we can for our guests or potential guests; it is unfortunate that you had this experience. If you would like to call back, please do so and talk with me personally,... More 

Travelers are raving about these West Glacier hotels

Winston Salem, North Carolina
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at Glacier Highlands the night before and again on the night after a backpacking trip in Glacier National Park in July 2016. The location is ideal for quick access to the park’s West Entrance and to the various raft-and-trek outfits nearby. Rooms were adequate and supplied with the basics for a hotel undergoing some modernization... More 

Helpful?
1 Thank acs898
Megan0409, Front Desk at Glacier Highland Resort, responded to this review

Thank you for your feedback! It is always wonderful to hear what our guests have to say so that we can make changes if needed. We are always striving to make our guests comfortable and feel like their needs are being met. I hope that should you stay with us again, that we can help with any excess noise that... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

As other reviewers have mentioned, this is not a fancy place by any means, but the rooms are clean, which frankly all that matters. Another plus are two restaurants just a short walk away. I would stay here again with no hesitation.

Helpful?
Thank Rj W
Megan0409, Front Desk at Glacier Highland Resort, responded to this review

Thank you for your input! We strive to make every stay for our guests as comfortable as possible. We hope to see you again in the future! More 

Paso Robles, California
Level Contributor
8 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

It was a nice place - not much on amenties. But since we were on motocycles it was nice to have a laundry available. The rooms where adequate but we were lacking some hot water. It had beautiful scenery and on a scale of 1-10 I would give it a 8.

Helpful?
Thank Kathy K
1 review
5 of 5 stars Reviewed July 21, 2016 via mobile

We happened upon this resort on our vacation. We swung in and got a room. We walked in and instantly fell in love!! We actually cancelled our reservations for another motel to stay here the last 2 nights of our vacation! We loved the cabin feel of this place. We couldn't hear anything from the people next to us. It's... More 

Helpful?
Thank SheenaMarie67
Megan0409, Front Desk at Glacier Highland Resort, responded to this review

We were so happy to have you as our guest! Thank you! Let us know if we can do anything to make your next visit better than this one! More 

Dallas, Oregon
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed July 19, 2016

Very cute and clean, however, NO COFFEE in the room. You have to go down the hill to the store/restaurant to buy your coffee. We were not told this when we checked in. Also, there were ice buckets in the room and I couldn't find ice anywhere. Another guest went looking also and found that guests could pick up a... More 

Helpful?
Thank SassYDawG
Megan0409, Front Desk at Glacier Highland Resort, responded to this review

We apologize if your stay at Glacier Highland was not what you expected. We strive to make your stay with us very comfortable and our staff is trained to serve you and answer any questions you may have. Upon check-in, it is customary for our staff to inform guests where they may get ice. If this was not your experience,... More 

Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed July 5, 2016 via mobile

Unfortunately we chose the Glacier Highland Resort for a night stay in West Glacier in late June. This is no resort and frankly it can hardly be called decent lodging. Very disappointing. Room we got for well over $100 was on the afternoon sun side and was hot with no air conditioning . Traffic on the highway right next to... More 

Helpful?
1 Thank Joetfan
Megan0409, Front Desk at Glacier Highland Resort, responded to this review

We apologize if your stay at Glacier Highland was less than you expected. We strive to make your stay with us comfortable and accommodating. Our staff is trained to cater to every need of the guest. Most rooms in the area in which you were staying, have fans to help combat the heat and air conditioners. If one was not... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Family Rooms
Internet
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Glacier Highland is a rustic style motel in West Glacier, located across from the Amtrak train station at the West entrance to the Glacier NP, with gorgeous, sweeping mountain views. We have 33 different units with Internet access, satellite television and more. If you are looking for a quaint and high quality restaurant in West Glacier, MT that serves breakfast, lunch and dinner, you will find that on site as well. We are also a hub for fuel, toiletries, clothing and essentials of all kinds, thanks to our convenience store and gas station in West Glacier, MT. ... more   less 

Additional Information about Glacier Highland Resort

Address: Box 397, West Glacier, MT 59936-0397
Location: United States > Montana > West Glacier
Price Range: $75 (Based on Average Rates for a Standard Room)
Number of rooms: 33
Also Known As:
Glacier Highland Hotel West Glacier
Glacier Highland West
Glacier Highland Resort West Glacier, Montana
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