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Gallery 400

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Gallery 400
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44 Reviews from our TripAdvisor Community

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Showing 43: English reviews
Jacksonville, Fl
Level Contributor
60 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed June 2, 2016 via mobile

I booked the Mogollon room, had a confirmation number, etc. upon arrival a man answered the door but we had difficulty talking to him due to very loud barking dogs. We told him we had reservations for the Mogollon room. He said another couple had stayed there the previous two nights and wanted it another night so his daughter (the... More 

Helpful?
Thank Monicajax
gilahouse, Owner at Gallery 400, responded to this review

I am so sorry for the double booking and misunderstanding. My wife had been taking reservations but we are under new management not. We have received not so favorable reviews here on Trip Adviser and are interested in turning our reputation around. I have slashed our prices. No dogs are on the premises any longer and I am not taking... More 

Mesa, Arizona
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed December 11, 2015 via mobile

We stayed here with family that we do not get to see very often. We booked all the rooms out and we were excited to have the hotel to ourselves. We came back from dinner to maybe 15 kids and their parents running around all over the hotel. Turns out she decided to have a birthday party. The parking lot... More 

Helpful?
Thank kp3314
gilahouse, Owner at Gallery 400, responded to this review

I have now started managing the facility, and I will avoid double booking such as the one the you experienced. I am so sorry that you had such a terrible experience.. Richard More 

Tucson, Arizona
Level Contributor
94 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed September 21, 2015

It was with great anticipation that my wife and I checked in for a one night stay to celebrate our 19th anniversary. The tone of our stay was set during the check in. The owner barely smiled and could not be considered welcoming. All business. The location is great. Our room (the Mimbres) was clean and cute. The bed was... More 

Helpful?
Thank Kipp M
gilahouse, Owner at Gallery 400, responded to this review

I have taken over running of the business and will do my best to provide exceptional service to all of our clients..There are no dogs living at our facility any longer. I am so sorry that you were woken up. I would have written a similar review if it would have been me.. Richard More 

Austin
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 3, 2015

We stayed in the Mimbres room, which had a king size bed and private patio nd bathroom, and a small fridge. We could walk easily to breakfast and coffee shops, and just a little bit further to everything else. The host was lovely, and they also have off-street free parking. Not really a hotel, but a few rooms within an... More 

Helpful?
Thank ouisch7
gilahouse, Owner at Gallery 400, responded to this review

The location of our facility is exceptional. Our facility is as described... Not really a "hotel" but some neat rooms in a really cool location.. It's not for everybody.. Most guests enjoy an awesome breakfast at Vicki's, which is right across the street. I believe that staying here can be a lot of fun.. We are starting to offer in... More 

Tucson, Arizona, United States
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed March 24, 2015

This is a great little inn located in a little art gallery in the heart of historic Silver City. There was free parking and the feel of a bed and breakfast, just no breakfast. Our room was small but sweet with a nice size bathroom and patio. There were a couple of common areas with tv, movies, toys, coffee, tea,... More 

Helpful?
1 Thank Ally B
gilahouse, Owner at Gallery 400, responded to this review

We are now offering in house breakfast to guests on request.. Most guests enjoy going across the street to Vicki's restaurant as the provide an awesome breakfast. One of the best things about staying here is the location, we are easy walking distance from lots of great restaurants and attractions.. Thank You, Richard More 

Albuquerque, New Mexico, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 19, 2015

The staff was very accommodating and the room was just beautiful. Not your typical inn and it really felt like home! Great location in the historic district of town and within walking distance to great shops, restaurants and bars.

Helpful?
2 Thank John F
gilahouse, Owner at Gallery 400, responded to this review

I am glad that you enjoyed your experience... It is a lot of fun being so close to everything... Thank You, Richard More 

Phoenix, Arizona
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed July 22, 2014

This is a very attractive, close to downtown "B&B" that has no breakfast. Although I knew that when I made the reservation I found it set the tone for the stay. The owners live on site and are not into hosting. In fact some guests arrived one day when they were out and I showed the new guests to their... More 

Helpful?
2 Thank Jan K
gilahouse, Owner at Gallery 400, responded to this review

Sorry for the bad experience. Sometimes housekeeping uses the wrong sheets on the beds.. I have taken your advise about the sheets and have purchased more larger sheets...I have taken over the management and will be more available to guests and addressing concerns... We do have social gatherings on occasion and more effort heeds to be placed on making sure... More 

Dallas
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 18, 2014

I traveled to Silver City for business (Federal government) and stayed at the Gila House located in the heart of historic Silver City because I can walk to restaurants, shops, coffee houses etc. The hosts are a lovely couple with a young child and dogs. The Gila House only has 3 rooms and I stay in the largest one -... More 

Helpful?
Thank brute
Los Angeles, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed January 14, 2014

Arguably, one of my worst lodging experiences in recent memory -- I so wish I had read the Jan. 2013 review of this so-called B&B before I made my reservations. Evidently, nothing has improved in the intervening year. Screaming toddlers, barking dogs, and as noted by others, no semblance of room door security. Normally not such a big deal unless... More 

Helpful?
2 Thank sminsocal
gilahouse, Owner at Gallery 400, responded to this review

I am so sorry for the terrible experience... I have now taken over management of the facility.. There are no children or dogs residing here anymore. We are now in the process of reorganizing. once again sorry for the bad experience.. Richard More 

Albuquerque, New Mexico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 27, 2013

This is not a ‘B&B’ – it’s just a ‘B’ (bed, but no breakfast served). For the price, they give you back a $7 coupon for a restaurant across the street where two normal breakfasts will cost you another $20 on top of the coupon. The restaurant (Vickie’s) is pretty decent, but if they had just given me back my... More 

Helpful?
2 Thank StellaRella
gilahouse, Owner at Gallery 400, responded to this review

We have went back and forth about the breakfast situation.. We did try the coupons, but many of our guests had expressed concerns similar to yours.. Yes the floor in that room can be very slippery and we have tried to provide shower mats to help.. I am so sorry that we were not attentive in addressing your concerns with... More 

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Amenities

About the property
  • Pets Allowed ( Dog / Pet Friendly )
In your room
  • Refrigerator in room
Official Description (provided by the hotel)
Come experience Silver City at the Gila House Hotel and Gallery400. We offer get away tour packages that feature historical tours of down town and local real estate listings. We are centrally located in the heart of downtown Silver City, walking distance to restaurants and shopping. We are the perfect choice someone considering relocating to Silver City. ... more   less 

Additional Information about Gallery 400

Address: 400 N Arizona St, Silver City, NM 88061-4960
Location: United States > New Mexico > Silver City
Amenities:
Price Range: $85 - $110 (Based on Average Rates for a Standard Room)
Number of rooms: 3
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