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Holiday Inn Express Brooklyn

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Holiday Inn Express Brooklyn
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306 Reviews from our TripAdvisor Community

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Showing 255: English reviews
florida
Reviewed 4 days ago NEW

Smallish Holiday Inn but has everything we needed and was the perfect location (close to subway, train station, 5th street for restaurants, BAM, MMDC and shopping. Easy for Uber to get to for pick up/drop off. Rooms are small but workable and great mattress/pillows. The front desk staff are top notch. They are friendly, helpful (printed out directions for me)...

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Helpful?
Thank travelinmom12
Chicago, Illinois
Reviewed 1 week ago

We stayed here in October along with two other couples from my family and a baby. The staff is very friendly and polite but that doesn't make up for the food at the restaurant being condemned by the city of NY. We stayed here two nights for a wedding as it was close to the venue. That's the only reason...

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Helpful?
Thank SarahsBackstage
Naples, Florida
Reviewed 1 week ago

Hotel is an average Holiday Inn. The front desk guy fromViet Nam is very friendly though. If you stay, also try Dinosaur BBQ across the street and the ice cream shop at the end of the road. Rooms were pretty big, bed was typical Holiday Inn bed that for me is a little hard. One issue was that the internet...

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Helpful?
Thank jmoonesq
Redondo Beach, CA
Reviewed 2 weeks ago via mobile

The hotel was not worth the $$ we paid. We reserved two rooms for five night each room. My son, his wife and two kids were in one room. My husband and I in the other room. My kids bathroom smelled of cigarette smoke, their toilet didn't flush properly and the heater wasn't working properly either. The rooms are so...

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Helpful?
Thank Sugarplumskys
rshati, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Hi Sugarplumskys, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

La Crosse, Wisconsin
Reviewed 3 weeks ago via mobile

Great location near subway stop. Very friendly and helpful staff. Breakfast was very good with a lot of choices. Our room was typical NYC size, cleaned well every day. Elevator was somewhat slow but wouldn't keep me from staying there again.

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Helpful?
Thank TomLaCrosse
Santa Barbara, California
Reviewed 3 weeks ago via mobile

We were in Brooklyn for a wedding and this was the hotel that was booked. We had a two double beds room and it was very, very small (not a lot of room to walk). It's to be expected because it's a hotel in Brooklyn, so it is what it is. Breakfast was adequate and so was the room. Parking...

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Helpful?
Thank rlnSB
IHGService, Guest Relations Manager at Holiday Inn Express Brooklyn, responded to this review

Dear rlnSB, Thank you for your taking the time to evaluate our property and for choosing to stay with us while you attended a wedding. I am happy to learn that you found the breakfast to be adequate. However, it is of great concern that you were not satisfied with the room size and apologize for the the inconvenience you...

New York City, New York
Reviewed December 12, 2016

I had an amazing stay this past weekend. I've stayed before and had an equally great stay. They have parking! They also have really nice soft sheets and very soft and comfortable beds. I stayed in a double and the size was great for New York. The location was so fun and in a prime location of Brooklyn, I didn't...

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Helpful?
Thank Marian Z
rshati, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Hello Marian Z, We appreciate you taking the time to review your past stay at the Holiday Inn Express Brooklyn. We are glad that we were able to exceed your expectations in our rooms, amenities, location and service. We take pride in knowing our guest have enjoyed their stay with us while being away from home. I am eager to...

Ohio
Reviewed December 5, 2016

My room was cancelled after I had a confirmation as well as called the hotel to ask for a later check in. When I arrived another couple was at the desk arguing because their room had been cancelled as well. The clerk was rude to me and told me if I didn't pay the fee's because I was paying cash...

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Helpful?
Thank WhyMee2
rshati, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Hi WhyMee2, Hi David J, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. If you'd like to further discuss the inconveniences you faced during your stay with us,...

Dallas, Texas
Reviewed December 2, 2016

Was here for a short business trip booked by my company and felt it was going to be a problem when the cab took over an hour to get here from LGA airport. Here's what I can provide: - Check-in was curt but efficient. - The elevator didn't work. All guests were made to go up the stairs to rooms...

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Helpful?
1Thank David J
rshati, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Hi David J, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level...

Dallas, Texas
Reviewed December 1, 2016

My daughter and I ordered a crib. They had everything ready when we arrived, but with a King bed. We did not specify. They were gracious enough to move us -crib and all to a 2 queen room. Nice and roomy for NYC. We had a wonderful stay, and made great memories.

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Helpful?
Thank dscastillejos
rshati, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Hi dscastillejos, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Angelica Franceschi Front Office Supervisor

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Brooklyn NY, the obvious and affordable alternative to Manhattan hotels is conveniently located in the heart of Brooklyn. Walking distance to a plethora of restaurants, lounges, shopping and Government and corporate offices, Long Island University, Navy Yard, Coney Island, Brooklyn Academy of Music, Brooklyn Bridge, and Brooklyn Botanical Gardens. This 115-room property with superior customer service is located in the historic Park Slope section of Brooklyn, NY. The hotel is a recently opened IHG property. Our pet friendly hotel features include Jacuzzi rooms, complimentary deluxe breakfast buffet, free wireless high speed Internet access and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning, featuring a selection of fruits, juices, cereals, breads/pastries, and hot items rotated daily. We have also created the world's best tasting cinnamon roll. Additional features include a self-service business center and limited self-parking (at an affordable fee). Steps away from Union Street Subway Station and walking distance to Metro Tech Government Offices. ... more   less 

Additional Information about Holiday Inn Express Brooklyn

Address: 625 Union St, Brooklyn, NY 11215-1033
Location: United States > New York > Brooklyn
Price Range: $118 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Brooklyn 3*
Number of rooms: 115
Reservation Options:
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Also Known As:
Holiday Inn Express Brooklyn Hotel Brooklyn
Brooklyn Holiday Inn Express
Holiday Inn Brooklyn
New York City Holiday Inn
Hotel Style:
#14 Business Hotel in Brooklyn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Brooklyn staff and other travelers.
18 questions
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Cupar, United Kingdom
Henderson, Nevada
over a year ago
Spartanburg, South Carolina
5 months ago
6 months ago
9 months ago

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Questions? Get answers from Holiday Inn Express Brooklyn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“stay away from rooms by the elevator”
 of 5 bubbles travelinmom12, 4 days ago | Read review
“Hotel has an elevator that is slow as malasses”
 of 5 bubbles WhyMee2, Dec 5, 2016 | Read review
“Go for the Cinnamon buns at breakfast.”
 of 5 bubbles DavidJ716, Dec 2, 2016 | Read review
“3rd floor is best if travelling with little ones.”
  • Enough room for a crib. Thank you, Guys!
 of 5 bubbles dscastillejos, Dec 1, 2016 | Read review
“The elevators are not really fast. So, we would prefer one of the lower floors again next time.”
 of 5 bubbles VriesenHerrold, Nov 24, 2016 | Read review
5 of 5
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