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Holiday Inn Express Brooklyn

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Traveler (95)
Room & Suite (184)
Dining (38)
Overview
  • Excellent25%
  • Very good32%
  • Average24%
  • Poor10%
  • Terrible9%
Travelers talk about
“union street”(24 reviews)
“dinosaur bbq”(7 reviews)
“bbq restaurant”(4 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Non-Smoking Hotel
Multilingual Staff
Pets Allowed
Wheelchair access
3 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Express Brooklyn
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Brooklyn
Special Offer: Book Direct and Save
Hotel deals
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Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (390)
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323 results
Traveler rating
87
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37
34
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LanguageEnglish
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87
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75
37
34
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All reviewsunion streetdinosaur bbqbbq restaurantsubway stationroom was cleanpark slopenew yorkbarclays centerfree breakfastfront desk staffwhole foodsthe wi fibagelspleasant staylower manhattanstreet parkinghie
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1 - 5 of 323 reviews
Reviewed 1 week ago

We stayed here for a conference at the Barclay Center. I wasn't expecting much from the neighborhood but was pleasantly surprised by the surroundings with lots of restaurants in walking distance. Walk east toward Prospect Park through some beautiful brownstone neighborhoods. The hotel is small,...More

1  Thank stevendale
Response from HotelStaff625, Front Office Manager at Holiday Inn Express BrooklynResponded 6 days ago

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our Engineering...More

Hotel's Favorite
Reviewed July 5, 2018 via mobile

I was very pleasantly surprised by the hotel. I had particular timing needs as I needed to work out of the room on WiFi. I itially I had connection problems and the staff helped me address then quickly and get to my work and virtual...More

Thank John S
Response from HotelStaff625, Front Office Manager at Holiday Inn Express BrooklynResponded July 6, 2018

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Oscar Perez Front Office Manager

Reviewed 1 week ago via mobile

I went to New York for the first time ever on the 4th of August. We stayed at this hotel which was pretty small compared to what I am used to. The rooms are pretty tight but clean. The elevator is tight, slow, and shakes....More

Thank Belle K
Response from HotelStaff625, Front Office Manager at Holiday Inn Express BrooklynResponded 1 week ago

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all concerned staff. Overall i am glad you enjoyed your...More

Reviewed 3 weeks ago via mobile

You get the authentic New York experience here: A door that doesn't open immediately, a room that smells like cigarettes, a bathroom with creepy crawlers... and over-priced to boot. Customer service is not offered or expected. This location is most certainly a detriment to the...More

Thank Deverib
Response from HotelStaff625, Front Office Manager at Holiday Inn Express BrooklynResponded 2 weeks ago

I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally. Oscar Perez Front Office...More

Reviewed July 9, 2018

We had a nice room, comfortable, clean, good bathroom. I'd read reviews about the elevator before we stayed there, but it overrode (no pun intended) the good things about the hotel. There is one elevator for a nine-story building! It is the elevator used to...More

Thank sanibelsue
Response from HotelStaff625, Front Office Manager at Holiday Inn Express BrooklynResponded 4 weeks ago

Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that we fell short of your expectations. Your comments are valuable to use for looking for areas of improvement. We hope to welcome you...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Center with Internet Access
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Laundry Service
Details
Price range
$147 - $339 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Brooklyn
Room types
Non-Smoking Rooms
Details
Price range
$147 - $339 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Brooklyn
Room types
Non-Smoking Rooms
Add Photo Photos
Traveler (95)
Room & Suite (184)
Dining (38)
Amenities (9)
Questions & Answers
Ask a question
Raj L
July 18, 2018|
AnswerShow all 3 answers
Response from deb752 | Reviewed this property |
There is a charge for parking. But it is worth it because parking in that area is very difficult.
0
Votes
RnG H
April 11, 2017|
AnswerShow all 7 answers
Response from Andrew B | Reviewed this property |
There were a refrigerator and microwave in my room.
0
Votes
Pat100H
September 16, 2016|
AnswerShow all 6 answers
Response from rshati | Property representative |
Hello Pat 100H, We do not have safety deposit in the rooms however, they are available at the front desk. Regards, Rehana S, Front Office Supervisior
1
Vote
Room Tips
"North side back of building for city views"
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"A lower floor if you can because the elevator is slow."
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"Choose Room with High level Floor"
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"You may want to use the stairs because the elevator is slow. So you may want a lower floor."
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