Hotel Indigo
723 reviews
#34 of 93 Hotels in Brooklyn
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229 Duffield St, Brooklyn, NY 11201-5302
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$139
Free cancellation until 08/29/21
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$142
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Full view
View all photos (378)378
Room & Suite (213)
Dining (15)
Travel safe during COVID-19
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Indigo
More questions?
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#34 of 93 hotels in Brooklyn
Location
Cleanliness
Service
Value
See why so many travelers make Hotel Indigo their hotel of choice when visiting Brooklyn. Providing an ideal mix of value, comfort and convenience, it offers a trendy setting with an array of amenities designed for travelers like you.
Given the close proximity of popular landmarks, such as Fulton Street Mall (0.1 mi) and Park Slope (1.6 mi), guests of Hotel Indigo can easily experience some of Brooklyn's most well known attractions.
As your “home away from home,” the hotel rooms offer a flat screen TV and air conditioning, and getting online is easy, with free wifi available.
Guests have access to a 24 hour front desk, a rooftop terrace, and room service while staying at Hotel Indigo. In addition, Hotel Indigo offers a fitness center and a lounge, which will help make your Brooklyn trip additionally gratifying. And, as an added convenience, there is parking available to guests.
While you’re here, be sure to check out some of the delis, including Lassen & Hennigs, Caputo's Fine Foods, and Mile End delicatessen, all of which are a short distance from Hotel Indigo.
Best of all, Hotel Indigo makes it easy to experience many great Brooklyn attractions like Soldiers' and Sailors' Memorial Arch, Columbus Park, and Brooklyn Wall of Remebrance, which are some popular monuments and statues.
At Hotel Indigo, your comfort and satisfaction come first, and they look forward to welcoming you to Brooklyn.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Meeting rooms
Rooftop terrace
Baggage storage
24-hour front desk
Wifi
Restaurant
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Trendy
Languages Spoken
English, French, Russian, Spanish and 2 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
176Restaurantswithin 0.3 miles
13Attractionswithin 0.3 miles
Contact
229 Duffield St, Brooklyn, NY 11201-5302
Getting there
Hoyt StNew York City Subway2 min
DeKalb AveNew York City Subway4 min
723Reviews22Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
Hotel is shut to shelter homeless during covid. Homeless are defacating everywhere in the area..avoid hotel!.. good luck cleaning out the grime! No way this can be cleaned for visitors..Disgusting! Article featured in the NY post about it!
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Date of stay: August 2020
Rooms
Cleanliness
Service
Helpful
Response from IHG Service, Owner at Hotel Indigo
Responded Sep 6, 2020
Hello richardgO3137QB, Thanks for choosing to stay with us among your many lodging options. We also appreciate your candid remarks. While I look forward in having you as one of our guests, I understand your disappointment about our hotel’s current closed status. Trust that our team, together with our hotel, are yours in hospitality, and will always be here to provide you the experience that you deserved, and we will immediately share your remarks to our hotel’s upper management for improvements on our amenities and services. I’ve also sent you a private message that should now be in your inbox discussing your stay further. Best, Kenneth F. Case Manager IHGService
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This was one of the worst experiences I have ever had! I travel frequently for work and have never seen such incompetence from a hotel in 10 plus years. My partner is a first responder this stay was his first week off since January when he began working in the morgue at the hospital. On this trip we also were celebrating my birthday that is next Weds. We started off the trip believing we were staying at the Hotel Indigo. We saw a review where the hotel "was closed." WE NEVER RECEIVED A NOTIFICATION FROM BOOKING.COM OR THE HOTEL. My partner called the hotel, emailed the hotel and emailed booking.com and NEVER RECEIVED A RESPONSE. When we arrived at the hotel, a sign was on the door saying the hotel was closed & we were to go to the hotel Sheraton!?!? That is not where we wanted to stay! We wanted specifically a boutique hotel. When we got to the Sheraton we were displeased with the view (a construction site) and the service. We asked for towels only never to receive them until I asked again 24 hours later, the thermostat did not work, and there wasn't an option to upgrade to a better room (with a fridge or microwave). Strangely, when called down one day, the GM for the Hotel Indigio picked up the phone, Mr. Gromley. I told him about our experience and he was incredibly RUDE and APATHETIC. He even agreed I should call corporate and I noted how unhelpful he was being. Again, we would NEVERhave chosen to stay here. The service and lack of communication is astounding.…
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Date of stay: July 2020Trip type: Traveled as a couple
Helpful
Response from IHG Service, Owner at Hotel Indigo
Responded Aug 8, 2020
Hello Y4244RRbrittanyl, Thank you for taking time to share your experience with us. I am sorry to hear that you were not able to stay with us and that communication about this was not provided. We take comments such as these seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Best Regards, John O Case Manager IHGService
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All Indigo hotels are just crappy 2 star hotels dressed up the tiniest bit to be a 3 star. You get what you pay for, and I knew that when I booked it. But this particular location is the most DISGUSTING hotel I’ve ever stayed in. The floors were covered in dust and pubic hair, the shower did not drain and leaked out all over the bathroom, there was a hole in the ceiling, the elevator reeked of beer and marijuana. Additionally the fire alarm went off for a half an hour in the middle of the night, not once but twice, and no one from the front desk at any point made ANY effort to explain to guests what was going on and whether or not we were safe. Do yourself a favor and spend $30 more to stay at the Sheraton across the street. Attached photo is of the large gaping hole in our bathroom ceiling.…
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Date of stay: July 2020Trip type: Traveled as a couple
Helpful
Response from IHG Service, Owner at Hotel Indigo
Responded Jul 17, 2020
Hello Amstacy, Our Hotel Indigo Brooklyn features unique designs at every turn without compromising guest comfort. I am sorry that the service does not have the personal touch we want to offer. Your observations about our hotel's upkeep and maintenance will be shared with our hotel management. I know it will be a great help in our journey to make our hotel effortless and authentic. We aim to be the best for all our guests. We hope you will join us again in the future and impart a better stay. Safe travels, Deborah R. Case Manager IHGService
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This upscale hotel is modern and up to date. (Nurse) However.... Beware of the constant barrage of weed smell and lots of foot traffic. Sad.... This hotel could be something great!!!! My stay was during the pandemic for work.
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Date of stay: June 2020Trip type: Traveled on business
Helpful
Response from IHGService, Guest Relations Manager at Hotel Indigo
Responded Jun 18, 2020
Hi lisal207, Thank you for your review and for staying with us. We only want our guests to have wonderful memories of their visit with us. I am sorry to learn there were disappointing aspects to your stay. I would like to follow-up on your experience and have sent you a private message to obtain additional information about your reservation. Again, thanks for your feedback. We look forward to your response and being of further assistance. Sincerely, Connie D Case Manager IHGService
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Absolutely unprofessional and hostile environment, the room I booked said sleeps 4, but upon arrival I was shown a tiny room. When requested for another room, I shared photos with them of the room I booked, the receptionist told me that these photos are old and needs to be updated. After a very long travel, I just wanted to get done with the whole thing. So they charged me another $2000 for the new room. In this room there were 2 queen beds. I had a friend visiting with me who came to my hotel room once, the next day cleaning lady asked me if there are 3 people staying in the room. The audacity and snoopy attitude of the staff is unbelievable. I feel like there is no privacy, customer service is of no help and the hotel management wants to make extra money wherever possible. Definitly never returning.…
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Date of stay: December 2019Trip type: Traveled with family
2 Helpful votes
Helpful
Response from StefanieM-IndigoBK, Front Office Manager at Hotel Indigo
Responded Dec 29, 2019
Dear Valued Guest, Thank you for your feedback. Our customer's satisfaction is our number one priority. I apologize for falling short of your expectations. I have shared your feedback with the respective department so that we can continue to improve our internal process and our appearance to provide a more enjoyable experience to all of our guests. Once again, we are sorry that the service was not up to standards for your stay. We appreciate your feedback and will use this as a teaching moment with our team. Thank you for choosing the Hotel Indigo.
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PRICE RANGE
$120 - $237 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel 718
LOCATION
United StatesNew YorkBrooklynDowntown Brooklyn
NUMBER OF ROOMS
128
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Claim Your Listing Frequently Asked Questions about Hotel Indigo
Which popular attractions are close to Hotel Indigo?
Nearby attractions include Brooklyn Tabernacle (0.2 miles), Bargemusic (0.08 miles), and Alamo Drafthouse Cinema (0.01 miles).
What are some of the property amenities at Hotel Indigo?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel Indigo?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Hotel Indigo?
Conveniently located restaurants include Dekalb Market Hall, Shake Shack, and Forno Rosso Pizzeria.
Are there opportunities to exercise at Hotel Indigo?
Yes, guests have access to a fitness center during their stay.
Is Hotel Indigo located near the city center?
Yes, it is 0.4 miles away from the center of Brooklyn.
Are any cleaning services offered at Hotel Indigo?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Indigo offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Hotel Indigo?
The staff speaks multiple languages, including English, Spanish, French, Russian, Chinese, and Greek.
Are there any historical sites close to Hotel Indigo?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (2.1 miles), World Trade Center Memorial Foundation (2.1 miles), and Ellis Island (3.0 miles).
Is Hotel Indigo accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.