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160 N 12th St, Brooklyn, NY 11249-1127
3 people are viewing this hotel
Booking.com
$245
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Free cancellation until 07/16/22
Expedia.com
$221
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Free cancellation until 07/15/22
Hotels.com
$221
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Free cancellation until 07/15/22
Travelocity$221
Priceline$245
FindHotel$221
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Traveler (242)
360
Panoramas (31)
Room & Suite (256)

About

#26 of 105 hotels in Brooklyn
Location
4.6
Cleanliness
4.4
Service
4.3
Value
3.8
GreenLeaders Silver level
Located in the heart of Brooklyn's most vibrant neighborhood, McCarren Hotel & Pool is an exciting urban retreat. With 64 modern rooms, an ideal location overlooking McCarren Park and luxury amenities that include a rooftop bar with breathtaking views of Manhattan and one of New York City's largest outdoor swimming pools, McCarren Hotel & Pool is the first full-service lifestyle hotel in this thriving neighborhood.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Meeting rooms
Wifi
Outdoor pool
Heated pool
Restaurant
Poolside bar
Rooftop bar
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Spanish, Filipino, German

Location

Full view
100Great for walkers
Grade: 100 out of 100
154Restaurantswithin 0.3 miles
31Attractionswithin 0.3 miles
1323Reviews21Q+A100Room tips
Traveler rating
  • 702
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  • 95
  • 81
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Amanda R wrote a review Jun 2022
Doha, Qatar6 contributions9 helpful votes
When I arrived with friends on June 22, the hotel was closed until 4 pm. Couldn't even enter the building due to construction. When we finally got in, the guy at the front desk told me that he had been trying to get in touch with me as Expedia had overbooked the hotel and I no longer had a room with them. (I used AMEX, which does use third party sites to make reservations; however I have never had this happen to me). They insisted it was not their fault but the booking site - however while we were waiting for my friends to check in, at least 3 other customers had the same exact problem. It was obvious that the real problem was the hotel didn't have rooms ready due to the construction. They managed to find a room for me. The website states that your room reservation does not include a pool reservation. When I called to ask about this, they said that is correct - we could pay to use the pool for a fee and would have priority as hotel guests. But when arrived they told me that I need to pay a "resort" fee which included the pool (whether I wanted to or not), the WiFi (I haven't paid for WiFi at a hotel in at least 10 years), the gym and the business center. So what we were told and what is on their website is just a lie. The front desk informed me they were revamping their website to reflect their policy. I debated between 1 and 2 stars. My room, once I got it, was clean and the housekeeping staff did a nice job of making up the room. The room itself was fine and the location was great. Just didn't appreciate being lied to about the fees for the pool and the overbooking.
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Date of stay: June 2022
Value
Location
Service
Room Tip: Use the earplugs if the roof bar is open. Don't stay near the fire exit.
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Lynette M wrote a review Jun 2022
1 contribution
This hotel is absolutely terrible. No service Tiny rooms with beds on the floor Bad toiletries Not enough towels and they do not change the sheets They attempt to make the bed and do a very bad job They take $100 for amenities but there are none ? Then it takes $35 days to get your $100 back . Unlike most hotels that just put a hold and then release , they take your money for a month . I will need to make sure I get it back .No restaurant and if you want to use the pool it’s an additional $85 per person This hotel is not worth $100 a day much less what I paid $609 a night
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Date of stay: June 2022Trip type: Traveled as a couple
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Jeff G wrote a review Jun 2022
1 contribution
When booking, we called ahead asking about the construction and how it might impact our stay. We were told, in no uncertain terms, that the construction would be completed before we arrived. This was a blatant lie. When we arrived here's what we found: The lobby was completely closed – you have to enter and exit the hotel through the building next door, walk down stairs into the basement of that building, and cross over into the hotel itself. The rooftop is completely closed You can hear construction noise from your room from 8AM until 5PM. The elevators are being used by the construction crews, so you may have to call the elevator repeatedly because it will arrive fully loaded with equipment. Also, the elevators smell like sweat because the construction workers are (understandably!) pretty sweat working in Brooklyn in the summer. The drawers in the room are covered in construction dust. It's clear someone cleaned them, but they did a poor job. As a result we needed to brush dust off of all the clothes we put into the drawers. There are a lot of other problems with the place unrelated to the construction: The HVAC unit in the 7th floor hallway is making a high-pitched whine that's clearly audible from inside the room. The whole pool deck is closed when there's no lifeguard on duty. Because there was rain in the afternoon both days of our stay, and the rooftop was closed we had no access to any outdoor space even when the weather was fine in the mornings. The bathroom has literally one hook for towels. That's it. You and your partner get to fight over who can hang their towel to dry. The shower design causes the bathroom floor to get very wet. There's some sort of thermostat in the bathroom, but it's not programmed properly. It's showing 0.3 which doesn't make sense in Fahrenheit or in Celsius. The closets can contain maybe 3 or 4 hanging items. Most of the closet is devoted to storage of the ironing board The room itself is large (for NY) but the space is very poorly utilized so it feels both very cramped and sort of empty at the same time. There's only one chair in the room so if there's two guests one is relegated to sitting on the bed. There's only one trash bin, located in the bathroom. Nearly every place I've ever stayed has one in the room and one in the bathroom. If it's not clear by now, this was a terrible experience for my partner and I. Once it's finished, this hotel may be very nice, but I don't think I'll ever stay here again because of how robbed I feel from this experience.
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Date of stay: June 2022
Rooms
Location
Service
Room Tip: Make sure construction is finished before staying here.
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Susan S wrote a review May 2022
8 contributions
+1
4 night stay last weekend. Gross misrepresentation of advertised quality and inclusions, we had booked and believe me, paid for. See advertised list below. We were quite reasonably expecting a high quality, including Frette linens, a generously stocked mini bar, and a sense of beauty. Building is undergoing major renovations and the hotel should be closed. No hotel services available despite being advertised (eg breakfast or restaurants). Inadequate reception, no secure luggage storage and worst of all no access to elevator except down a flight of steep stairs and through building works. (I’ve had a recent knee replacement). Room was way substandard, looked like it had been thrown together ie only 3 coat hangers, (we asked for more and were told no, the hotel is full -what do they cost$1? each), no bedlights, blood stained doona, ripped doona cover, stained and torn curtains, we asked for iron and iron board to be told we don’t provide them; no fridge. 1 chair on balcony, 1 chair inside, nowhere in bathroom to hang towels. On Saturday night 22/5 we had to ask 3 times after we had gone to bed for the construction work to cease claw hammering. Eventually the manager Karina, in a (phone call) check out meeting I requested said she had no control over the building’s construction management- incredible when you’re running a hotel. She offered us $287 discount on a $2709.48 check out. Totally inadequate for the wrongful advertising and dirty substandard room. (The only good point is their porter Leo who went through all the furnishings previously removed from the rooms and found us bedlights, a fridge and iron etc). We will be reporting this mid-representation to the appropriate authorities.
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Date of stay: May 2022Trip type: Traveled as a couple
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Brandon B wrote a review May 2022
1 contribution
A joke. This place CANNOT call itself a “hotel.” A complete scam - you’ll be staying in a construction zone. I’ve stayed in better $10 hostels. Jack hammers and construction all day, no decor, a “lobby” through an adjacent building with paper signs taped to the door. STAY AWAY.
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Date of stay: May 2022Trip type: Traveled on business
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Wesparent wrote a review May 2022
Boston, Massachusetts, United States43 contributions67 helpful votes
Rated a one because it had a bed! But nothing else. First the good news: The bed was quite comfortable and well made up The location of the hotel is excellent and within walking distance to many restaurants and bars The bad: I was truly taken aback at how poorly managed and set up this hotel was for the price. There was no one at the front desk when I arrived back at night, no one on staff at all in evidence the entire time we were there! Definitely No concierge as advertised No coffee or water in lobby.. if there isn't a restaurant ( and one was advertise on your hotel). how hard it is to put a coffee port or water dispenser in lobby? no restaurant-- although website shows lots of global influenced food no bar, although bar was on website, no drinks available anywhere In the room: No hair dryer No hangers... Only one towel NO coffee maker No refrigerator No lamps No reading light no glasses or drinking cups in bathroom no amenities in bathroom No side table for 1 bed Door to room doesn’t close fully and was left open. no place to put luggage no seating area, or chair or any where to sit down as mentioned in reservation no desk or writing surface as mentioned in reservation no charging station as most hotels would have Construction and construction noise throughout. This set up was more suited to a hostel, not a $400 plus a night hotel! I did write and call the management and asked them to respond before I wrote a review… did any of them answer? NO! Clearly they don’t care at all about customer satisfaction.
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Date of stay: May 2022Trip type: Traveled with friends
Room Tip: My helpful tip. DONOT STAY at this hotel
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2 Helpful votes
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AmySeder wrote a review May 2022
Brooklyn, New York17 contributions18 helpful votes
I enjoyed this hotel a lot a few years ago, and would always have family stay here when visiting - the pool, the decor, and the bars were great. At this point, they shouldn't even be open. This 'hotel' offers absolutely nothing but a construction zone. There is no lobby, just a basement level passthrough room. There is no restaurant, no pool, no rooftop, no decor, absolutely nothing. Signs are just written on paper scotch-taped to the walls, even the elevator is missing half it's letters. The room featured literally a bed and a desk - not even an ikea painting on the wall, a hairdryer or a coffee maker. They don't even both to put a carafe of coffee in the "lobby".Operating a hotel under this level of construction is nothing more than a scam. Just avoid at all costs. There was, however, a constant scream of jackhammering, from morning to night. What a waste.
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Date of stay: May 2022
Room Tip: stay somewhere else
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3 Helpful votes
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Henry Goringer wrote a review May 2022
1 contribution2 helpful votes
Booked here last minute after other hotels filled up. It is NOTHING like the website pictures. It's run-down, bordering on dirty, and there are no amenities in either the room (no coffee) or in the hotel (no bar or restaurant or food of any sort). It's not really a hotel, it's a run down hostel as other reviews said. Was in a "balcony" room and the door to the balcony barely closed; no real locking system. Dangerous and loud. They have an iron in the closet but no ironing board? Didn't even provide drinking water glasses; just two useless sad looking champagne cups. What's the point of that? I regret ever giving them my hard earned money.
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Date of stay: April 2022
Rooms
Service
Sleep Quality
Trip type: Traveled on business
2 Helpful votes
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Frances G wrote a review Apr 2022
Fort Lauderdale, Florida32 contributions25 helpful votes
Had such a great experience! Was greeted immediately by a wonderful young lady named Alison. She was amazing, went to personally check if my room was ready and she saw I had to work in the room with two screens and she offered me a desk and chair. After 5pm I went down stairs and Luis took over, he was so kind to let me know amazing places in the area and offered me water when I returned! I asked for a Microwave and boom within minutes maintenance was knocking with a microwave at 9pm. This is such a fabulous team!! Can’t wait to return for such amazing customer service, Pool and roof bar!
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Date of stay: April 2022Trip type: Traveled on business
1 Helpful vote
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Kenneth B wrote a review Feb 2022
9 contributions2 helpful votes
This hotel is an example of what you get when financial speculators buy a building with lots of debt and then do the cheapest possible conversion into what they then advertise as a “hotel” when it is really nothing more than a cheap slum. I feel sorry for the staff who try hard for owners who don’t care. Our room was well under the 250 sq ft advertised on the website. We arrived and had no electrical power in the room. That eventually was fixed, but the next day the HVAC system failed. The room was cheaply finished with little care to even basic craftsmanship. After complaining to the desk clerk (by the way, for a hotel this size, we saw only the desk clerk and the occasional maintenance man ever at work - how do you run a hotel with no staff?), we were given a new room for the last night of our stay and the promise of a discounted bill for all the trouble. The new room was larger, but still very shoddily finished. The faucet in the kitchenette was nearly unattached, doors opened into each other, caulking and finished were slap-dash. To top it all off, the hotel’s boiler failed that day - so no hot water anywhere in the hotel. Our other family members checked out early in disgust - maybe we should have, too. Finally, after promises of significant discounts to our bill upon checkout—guess what? No discounts. We have had to now fight with management over credits to our bill—far less than verbally promised during our stay. Travelers beware! You should pass on this so-called hotel.
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Date of stay: February 2022Trip type: Traveled with family
2 Helpful votes
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PRICE RANGE
$235 - $515 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
King & Grove Williamsburg
LOCATION
United StatesNew YorkBrooklynWilliamsburg
NUMBER OF ROOMS
64
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Frequently Asked Questions about McCarren Hotel & Pool
Which popular attractions are close to McCarren Hotel & Pool?
Nearby attractions include Brooklyn Flea Market - Williamsburg (0.3 miles), Brooklyn Bowl (0.1 miles), and Beacon's Closet (0.2 miles).
What are some of the property amenities at McCarren Hotel & Pool?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at McCarren Hotel & Pool?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at McCarren Hotel & Pool?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at McCarren Hotel & Pool?
Yes, parking is available to guests.
What are some restaurants close to McCarren Hotel & Pool?
Conveniently located restaurants include Oregano, Cafe Mogador Williamsburg, and The Meatball Shop - Williamsburg.
Are there opportunities to exercise at McCarren Hotel & Pool?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at McCarren Hotel & Pool?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at McCarren Hotel & Pool?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at McCarren Hotel & Pool?
The staff speaks multiple languages, including English, Spanish, German, and Filipino.
Are there any historical sites close to McCarren Hotel & Pool?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.1 miles), World Trade Center Memorial Foundation (3.1 miles), and Hamilton Park (4.7 miles).