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BEST WESTERN PLUS Arena Hotel

#14 of 59 Hotels in Brooklyn
Certificate of Excellence
2.5 of 5
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1324 Atlantic Avenue, Brooklyn, NY 11216
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410 Reviews from our TripAdvisor Community

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1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

Very disappointed!!! 1. the website says theres a swimming pool and there definitely isnt. 2. The "fitness" room has 2-3 bikes in it and thats it. 3. The parking lot holds only 5 cars so when i got there the front desk said its first come and its not guaranteed so I had to park 4 long dark blocks away.... More 

Helpful?
Thank Vilana V
Boston, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I was shocked that they built this hotel in so limited a space. However, my wife and I were pleasantly surprised by the amenities, excellent staff and consideration staff showed from the minute we arrived to and left. The front desk did an excellent job & the room was very clean. I suggest a room in the back if you... More 

Review collected in partnership with Best Western

Helpful?
Thank Stephen P
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The rooms are small. The parking lot is smaller but you don't want to drive anyway. Clean comfortable well staffed. The continental breakfast is even better than it was a year ago. The rooms in back are more quiet, but the trains out front are authentic if not soothing

Helpful?
1 Thank brian h
Marblehead,Ma, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We got in late,from visiting our daughter,to find a pleasant,clean and convenient hotel. The staff was extremely helpful and courteous. The only drawback,would be the proximity to the mass transit(noisy in the morning),but hey its the city.

Review collected in partnership with Best Western

Helpful?
1 Thank Vincent C
Bronx, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

The staff was very welcoming and informative of local spots in the area.The rooms are very clean and spacious . Despite of location of hotel it is close to shopping district and restaurants.. We will definitely be back!

Helpful?
Thank Luz A
Albany, New York
1 review
4 of 5 stars Reviewed 4 weeks ago

The previous reviews of this hotel are very accurate. The hotel is clean, rooms are nice/updated, I was able to get one of the 10 parking spots (a HUGE plus in that area), and the staff was very helpful and friendly. Breakfast the next morning was also a nice perk - nothing fancy, but the coffee and danish were good.... More 

Helpful?
Thank DeniseL214
Chincoteague Island, Virginia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

From the first phone call to check-in and check-out. I was welcomed very warmly and with a smile. Cleopatra and Armando both went above and beyond to make my stay a good one.They helped me with directions and about the area around the Hotel. As having been in the Hospitality Biz myself with Hilton and Wyndam for many years ..I... More 

Helpful?
Thank John-Neal F
Forked River, New Jersey
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 1, 2016

This hotel was perfect for a short stay to visit Brooklyn, NY or See a show/game at the Barclays Center, Went to See Jimmy Buffett on New Years eve. Hotel was clean and neat. The Room was small for a family of 4 but that is how NYC hotels can be. They offer free parking which is on site for... More 

Helpful?
Thank PalmBreezes
Charleston, South Carolina, United States
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed December 22, 2015

Best Western was an pretty ok stay for me. Mainly for 3 reasons: 1) When checking this place out on 3rd party websites, it is listed as having free parking. Even the actual site for this hotel vaguely describes the parking as "free based on availability". Now I see a hotel with parking in Brooklyn, thats pretty much a reservation,... More 

Helpful?
Thank Reggaerocker
Reading, United States
1 review
5 of 5 stars Reviewed December 15, 2015

i congratulate the staff for the great services, i hope to return more often cause my french's girlfriend was very satisfied and loved everything about it.i have never been in another hotel in brooklyn but Best Western Arena is already my favorite.

Review collected in partnership with Best Western

Helpful?
Thank Douby F
Questions? Get answers from hotel staff and past guests. Ask a question

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