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Sheraton Brooklyn New York Hotel

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Sheraton Brooklyn New York Hotel
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975 Reviews from our TripAdvisor Community

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Showing 839: English reviews
Boston, Massachusetts
Level Contributor
268 reviews
142 hotel reviews
common_n_hotel_reviews_1bd8 245 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

We stayed here out of necessity. We made a last minute reservation. The only good thing I could say is that the bed was comfortable. Otherwise the place was run down. Pool was ok but if you stay next door at the Aloft you can you can use the pool.

Helpful?
Thank drjeff
Coventry, United Kingdom
Level Contributor
102 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I have stayed here before some 4 years ago and in my view its got worse. Lets start by giving you some facts (before I say what needs improving). The hotel is in Brooklyn and close to the 2,3 and R trains. Its not too fat to walk to the 4,5,A,C and F trains. Its not in the best part... More 

Helpful?
Thank GillPerry

Travelers are raving about these Brooklyn hotels

Hong Kong
Level Contributor
58 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

This is not a typical Sheraton. It is more like a Best Western or Howard Johnston. The hotel is quite basic. The pool opens only in the evening - had I knew that, I wouldn't book this hotel. The gym equipment is quite dated - the touch screens on all cross trainers do not work. The neighbor hood is quite... More 

Helpful?
Thank Kit138
Chicago, Illinois
Level Contributor
121 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I had extreme disappointed with this hotel and management lassiez faire approach to my concerns 1. The Hotel is under construction. High Noise somewhat difficult access 2. Poor House Keeping. 3. TV not working. 4. Front desk would not print a boarding pass for me, when the business computers 5. Lack of Gold Recognition. Just lack of care and service... More 

Helpful?
Thank rd400
Port of Spain, Trinidad
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

was here for couple days hotel is nice average nice indoor pool, friendly staff 1 minute walk to food shopping and subway to manhattan excellent location on the expensive side i would say, but their beds are the best i have ever slept in and i have been to alot of hotels because i tour with a music band.

Helpful?
Thank jermanyyy
Jessica S, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Hi Jermanyyy, thank you for your review. We absolutely agree, our beds are amazing! Thank you for highlighting our great staff and awesome location. We can't wait to see you again soon! More 

Brick, NJ
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife's reservation at the Comfort Inn in Red Hook was canceled the day of her arrival so I had to scramble to find her a hotel room for a convention that she and my daughter were attending. I found this one which had availability and the price was good. It is a nice hotel with a Starbucks in the... More 

Helpful?
Thank mkarias1
Jessica S, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Hi mkarias1, thank you for your feedback. We are thrilled to hear that a bad situation ended up so great at our wonderful hotel. We thank you for staying with us and hope to see you again soon. More 

London, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed a couple of nights here, comfy bed quiet surroundings, good breakfast. There is a rooftop bar next door but we found it to be too loud, staff were not at their best. New York was great again, lots of things to do very friendly and helpful people including the subway staff. You need to be armed with a... More 

Helpful?
Thank Barry L
Jessica S, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Hi Barry L, thank you for your review and for staying with us. We are happy to hear you found our location easily accessible to the subway system. We hope to see you again soon. More 

Manchester, United Kingdom
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for 4 nights at the Sheraton in Duffield Street. It is a good location for subway connections. There is a Starbucks on the ground floor. We had a room on the 23rd floor with a great view across to New Jersey and could even see the Statue of Liberty in the far distance between two buildings. (See photo)... More 

Helpful?
Thank maggiewatson1
Jessica S, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Hi Maggiewatson1, we are thrilled to hear your stay was amazing and for highlighting Marie! We will make sure to share this special review with her as our team works hard to ensure our guests feel at home. Please come see us again soon! More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We spent 4 nights at the Brooklyn Sheraton and don't have a bad word to say about it. We had a great room on 23rd floor with an amazing view to New Jersey and we could see a small Statue of Liberty between two buildings in the distance but it was definitely there! There is a Starbucks on the ground... More 

Helpful?
Thank Maggie W
Jessica S, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Hi Maggie W, we are thrilled to hear your stay was amazing and for highlighting Marie! We will make sure to share this special review with her as our team works hard to ensure our guests feel at home. Please come see us again soon! More 

Level Contributor
525 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I made my reservation to the ClubFloor expecting to have a good service and access to the lounge. When we arrived, very very late at night, we discovered that: lounge was closed to refurbishent. What???? Where is this information at website???? So, they gave us coupons to have breakfast at the restaurant. The room is VERY VERY small. The air... More 

Helpful?
Thank EBTBR
Jessica S, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Thank you for your feedback EBTBR. We are so sorry to hear that you had many issues during your stay. It is definitely not the experience we want our guests to have when you stay with us. We promise to use your feedback and rectify the areas that need improvement immediately. It is truly appreciated. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Brooklyn New York Hotel, the area's newest full-service hotel, is 1 MTA stop from Manhattan near MetroTech Ctr, Bklyn Heights, and BAM. We have 4,300sq ft of meeting space and a rooftop deck. ... more   less 

Additional Information about Sheraton Brooklyn New York Hotel

Address: 228 Duffield Street, Brooklyn, NY 11201-5303
Location: United States > New York > Brooklyn
Price Range: $157 - $414 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Brooklyn New York Hotel 4*
Number of rooms: 321
Reservation Options:
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Hotel Style:
#4 Luxury Hotel in Brooklyn
#15 Business Hotel in Brooklyn
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