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Sheraton Brooklyn New York Hotel

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228 Duffield Street, Brooklyn, NY 11201-5303
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (395)
360
Panoramas (37)
Room & Suite (214)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Brooklyn New York Hotel
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#29 of 99 hotels in Brooklyn
Sheraton Brooklyn New York Hotel, the area's newest full-service hotel, is 1 MTA stop from Manhattan near MetroTech Ctr, Bklyn Heights, and BAM. We have 4,300sq ft of meeting space and a rooftop deck. Pool Hours: Mon- Fri 5pm-10pm Sat- Sun 10am- 10pm
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Location

Full view
100Great for walkers
Grade: 100 out of 100
0Restaurantswithin 0 miles
0Attractionswithin 0 miles
Contact
228 Duffield Street, Brooklyn, NY 11201-5303
Getting there
LaGuardia Airport8 miSee all flights
Newark Liberty Intl Airport10 miSee all flights
Hoyt StNew York City Subway2 min
Jay St – MetroTechNew York City Subway4 min
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1466Reviews47Q+A100Room tips
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ELee914 wrote a review Sep 8
San Francisco, California33 contributions6 helpful votes
I was originally booked at the Aloft next door, but got an email a couple days beforehand saying the hotel was "closed due to COVID" (apparently this is code for "we turned our hotel into a homeless shelter and there will be sketchy people smoking cigarettes at all hours outside of the hotel) and my reservation was moved to the Sheraton. Service was friendly and well-meaning. The elevators worked well when I was there except when there was some kind of fire panel issue that set off an alarm and shut down all the elevators temporarily. My first room didn't have a working AC. A maintenance guy came, but hours later the room temperature just continued to increase. I called down and a nice gentleman brought up a key to move me to the room across the hallway which had a working AC. However, sadly, the room smelled vaguely of cigarette smoke and had more street noise. Didn't want to push it given I was staying only one night. All in all, I wouldn't return given the location and being next door to a homeless shelter as well as the shoddy rooms, but I really appreciate the staff for trying their best.
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Date of stay: August 2021
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Amy R wrote a review Aug 2021
Tucson, Arizona32 contributions13 helpful votes
Not great. I only stayed here because I was booked at the Aloft next door which turned out to be closed. I wasn’t notified by Marriott about the closure and the app even asked me to check in, figured it out on my own. 

Room was non-smoking but did smell like smoke. Not much water pressure. No full-length mirror or fridge in the room. Room keys kept demagnetizing, even after carrying one in my back pocket all day away from any electronic devices. 

Elevators were terrible. 4 elevators and would wait and wait. On my check- out morning there were people with full luggage carts waiting to load on my floor, so I walked down a few flights. Got on an elevator 3 floors down (they let me squeeze in), went down to the next floor then elevator stopped working. So made the rest of the trip down the stairs, 12 flights total. 

Italian restaurant inside was nice for happy hour, very nice employees. Employees were all very nice, but I wouldn’t stay here again.
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Date of stay: August 2021Trip type: Traveled solo
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sdhigbee wrote a review Aug 2021
Louisville, Kentucky55 contributions52 helpful votes
The rooms in this hotel are okay, the staff is nice, but that is about where it ends. The entry to this hotel is under construction and the scaffolding provides shelter to a lot of "activity" and not good activity. The smell of cigarettes and marijuana will knock you down every time you go in and out. The restaurant in this hotel was poor, we ate there once and were two of the only diners and poor attention and gnats and flies had to constantly be shooed away. I got a hamburger and felt funny after I ate it, I did not get sick but was worried. I had stayed at the Marriott Brooklyn Bridge the week prior but my co-workers said the rooms here were not bad so I joined them the next week. Big mistake, will pay extra to stay somewhere other than here if I am ever in the area again.
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Date of stay: July 2021
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Trip type: Traveled on business
Room Tip: Don't stay in any of them, but if you do mid level 5, 6, 7 probably the best choice
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Dorottya M wrote a review Aug 2021
3 contributions1 helpful vote
We had a last minute long-term booking and the hotel staff was very helpful to secure that including all the changes we had. Throughout our stay they made sure all our needs has been fulfilled and satisfied. They were all very attentive, polite and accommodating.
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Date of stay: July 2021
Service
Trip type: Traveled on business
Room Tip: best customer service; very attentive, polite and patient staff who accommodates last minute...
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Andrew L wrote a review Jun 2021
Chapel Hill, North Carolina81 contributions91 helpful votes
I stay at A LOT of Marriotts each year—101 nights so far this year. Other locations are offering additional benefits in light of Covid restrictions to guests and elites. They're clearly just using Covid as an excuse to be cheap--not to be safe or give better service. • No breakfast option for elites. • Lounge remains closed (others nearby are open). • Starbucks in the lobby closed permanently. • Rooms are dated—no microwave and no fridge. • The restaurant is overpriced even by NYC standards (32.00 for a salad with 4 shrimp). You also can’t charge things to your room. Worst of all? Still more than happy to SELL breakfast to other people. Their response was basically "tough." With so many great options in this area, this one is a hard pass.
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Date of stay: June 2021
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Trip type: Traveled on business
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LOCATION
United StatesNew YorkBrooklynDowntown Brooklyn
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Frequently Asked Questions about Sheraton Brooklyn New York Hotel
Which popular attractions are close to Sheraton Brooklyn New York Hotel?
Nearby attractions include Brooklyn Tabernacle (0.2 miles), Bargemusic (0.08 miles), and Alamo Drafthouse Cinema (0.04 miles).
What are some of the property amenities at Sheraton Brooklyn New York Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Sheraton Brooklyn New York Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Brooklyn New York Hotel?
Yes, paid private parking nearby, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Sheraton Brooklyn New York Hotel?
Conveniently located restaurants include Dekalb Market Hall, Shake Shack, and Forno Rosso Pizzeria.
Are there opportunities to exercise at Sheraton Brooklyn New York Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Sheraton Brooklyn New York Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Brooklyn.
Are any cleaning services offered at Sheraton Brooklyn New York Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Brooklyn New York Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Brooklyn New York Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Brooklyn New York Hotel?
The staff speaks multiple languages, including English and Spanish.