Sheraton Brooklyn New York Hotel
228 Duffield Street, Brooklyn, NY 11201-5303
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About
#31 of 114 hotels in Brooklyn
Location
3.8
Cleanliness
4.3
Service
3.9
Value
3.8
GreenLeaders GreenPartner
Sheraton Brooklyn New York Hotel, the area's newest full-service hotel, is 1 MTA stop from Manhattan near MetroTech Ctr, Bklyn Heights, and BAM. We have 4,300sq ft of meeting space and a rooftop deck. Pool Hours: Mon- Fri 5pm-10pm Sat- Sun 10am- 10pm
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Paid private parking nearby
Wifi
Paid internet
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Flatscreen TV
Complimentary toiletries
Hair dryer
Iron
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Spanish
Location
93Great for walkers
Grade: 93 out of 100
135Restaurantswithin 0.3 miles
13Attractionswithin 0.3 miles
228 Duffield Street, Brooklyn, NY 11201-5303
Getting there
Hoyt StNew York City Subway2 min
Jay St – MetroTechNew York City Subway4 min
Rental CarsSee rental cars from $59/day
1585Reviews50Q+A100Room tips
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I stayed here for three nights and this will be my new go to hotel when I’m visiting family. The location is convenient, the rooms were clean, comfortable, and a nice size, and the staff was fantastic. Everyone I encountered - front desk staff, maintenance, and housekeeping, were friendly and helpful. The only issue I had was the air conditioning in my room not working when I checked in. They sent maintenance up immediately to assess the issue. When he determined that it needed repairs, the front desk had me assigned to a new room a few minutes later.
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Date of stay: June 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
First impression: Mercedes at the desk is friendly. Unpleasant aroma in lobby. From there, our room was small but (apparently) clean. Moving on, the lounge is pointless. The key cards seem to randomly come demagnetized. The neighborhood is eclectic, but the smell of pot is overwhelming. Centrally located, but this Bonvoy Platinum traveler would not return until infrastructure and upgrades happen. No way our room is “City” view. It’s a construction zone view.
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Date of stay: May 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The first night I checked I awoke at 3 am with the room unbearably hot. I tried to call the front desk, but room phone was not working. I went downstairs and was told that the AC was out in the entire hotel but someone was coming out the next morning to fix it. The AC was supposedly fixed, but my room never cooled off. The front desk staff was very unapologetic. They did send someone up to restart my AC unit, but didn't help. Was only offered another room on my last night there. Would not stay here again.
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Date of stay: April 2023
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
A well maintained, friendly, ideally situated hotel in Brooklyn. We were welcomed on our arrival by really helpful staff and that continued throughout our stay. Other reviews have commented on noise and cleanliness, yet we were never disturbed and all the areas we saw were meticulously maintained and clean. Beds were comfortable, shower pressure a bit hit and miss and to be expected when you are 22 floors up. Would definitely recommend to others.
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Date of stay: April 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We had a great stay. Xiao Ping was very nice during our visit. She does an awesome job! very friendly and professional. She made sure that we were well taken care of. Excellent service!!! Rooms are clean. Highly recommend!
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Cleaner were very detailed in cleaning the room and providing me with anything we requested. Always has Xiao Ping come to my room every morning and do a detailed clean. She also goes above and beyond to help and always quick with her cleaning.
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Had a great experience here. The room was nice and clean and the staff was super friendly and helpful. Daquan at the front desk was awesome. There is a nice little restaurant in the hotel that I had a drink at one evening to start off my night. Although I didn't eat there the food looked good. Great coffee shop in the lobby to start off the morning and the hotel is real close to a bodega right down the street. I would definitely stay here again.
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Date of stay: January 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
If you get a chance to stay here, I hope Chantelle is working. I stayed the weekend for my birthday for the first time in New York, she was so friendly and made everything else and care free. The hotel has great views of downtown.
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Date of stay: February 2023
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
GREAT STAY LOVE MY CLEANING LADY XIAO PING SHES SO ATTENTIVE ALWAYS MAKE YOU FEEL COMFORTABLE. She needs to be the manager very soon !!! Always clean and always understandable. I arrived here in December and each day I request for her I would like her to only clean my room !!
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Date of stay: January 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I have stayed in Marriott Hotels almost a thousand nights. This hotel is by far, the worst. They put us below the night club and kept us awake until 330AM. We asked to be moved 3 times, they would not. We were told the Manager would call 3 times by hotel staff and 3 times by Marriott Titanium Customer Service, never got a call. I could go on about other major shortcomings of this hotel and its argumentative wait staff in the restaurant, but I have spent too much of my life on this already. Take it from me. find another hotel.
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Date of stay: December 2022Trip type: Traveled on business
Value
Service
Sleep Quality
Room Tip: Avoid the top floor unless you want to be pounded by music until 330am
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
$204 - $384 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkBrooklynDowntown Brooklyn
NUMBER OF ROOMS
321
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Claim Your ListingSHERATON BROOKLYN NEW YORK HOTEL $144 ($̶2̶6̶6̶) - Updated 2023 Prices & Reviews
Frequently Asked Questions about Sheraton Brooklyn New York Hotel
Which popular attractions are close to Sheraton Brooklyn New York Hotel?
Nearby attractions include Brooklyn Tabernacle (0.2 miles), Bargemusic (0.08 miles), and Alamo Drafthouse Cinema (0.04 miles).
What are some of the property amenities at Sheraton Brooklyn New York Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Sheraton Brooklyn New York Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Brooklyn New York Hotel?
Yes, paid private parking nearby, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Sheraton Brooklyn New York Hotel?
Conveniently located restaurants include Shake Shack Downtown Brooklyn, Dekalb Market Hall, and Junior's Restaurant.
Are there opportunities to exercise at Sheraton Brooklyn New York Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Sheraton Brooklyn New York Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Brooklyn.
Are any cleaning services offered at Sheraton Brooklyn New York Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Brooklyn New York Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Brooklyn New York Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Brooklyn New York Hotel?
The staff speaks multiple languages, including English and Spanish.