We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
228 Duffield Street, Brooklyn, NY 11201-5303
3 people are viewing this hotel
Hotel direct offer!Unlock Member Rates!
Lock in the lowest price from these sites
Expedia.com$125
Sheraton.com$125
Hotels.com$125
Travelocity$125
Priceline$125
travelup.com$156
View all 22 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (398)
360
Panoramas (37)
Room & Suite (279)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Brooklyn New York Hotel
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#32 of 105 hotels in Brooklyn
Location
3.8
Cleanliness
4.3
Service
3.9
Value
3.8
GreenLeaders GreenPartner
Sheraton Brooklyn New York Hotel, the area's newest full-service hotel, is 1 MTA stop from Manhattan near MetroTech Ctr, Bklyn Heights, and BAM. We have 4,300sq ft of meeting space and a rooftop deck. Pool Hours: Mon- Fri 5pm-10pm Sat- Sun 10am- 10pm
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Paid private parking nearby
Wifi
Paid internet
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast buffet
Vending machine
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Flatscreen TV
Complimentary toiletries
Hair dryer
Iron
Show more
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Unlock Member Rates!

Location

Full view
100Great for walkers
Grade: 100 out of 100
160Restaurantswithin 0.3 miles
13Attractionswithin 0.3 miles
1492Reviews50Q+A100Room tips
Traveler rating
  • 429
  • 562
  • 301
  • 87
  • 113
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Avia wrote a review Aug 12
1 contribution
The hotel is in a great location for transportation, shopping and dining. Housekeeping was great and very accommodating. Xiao Ping was great and meet all our housekeeping needs. Definitely recommend for your next trip to Brooklyn.
Read more
Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Jannat M wrote a review Aug 10
1 contribution
We stayed here for a week and it was an amazing visit. The housekeeping service was also great. Our housekeeper, Xiao Ping, was extremely kind and sweet. She provided us with all the essentials and made sure we had everything we need. Her service was exceptional. I will recommend this hotel to my family and friends. We will be returning soon!
Read more
Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Gloria C wrote a review Aug 5
1 contribution
I was pampered by Houskeeper - Xiao Ping she had an amazing smile and welcoming spirit. I had asked for a few items i forgot and she quickly provided me with my ask . She cleaned my room quickly and mindful I was working and still in the room . She was respectful and Kind . I also had the Engineering crew who visited me a few times due to outages in lamps , AC etc . they were respectful and attentive to my needs . The manager who is quite young resolved a conflict i had experienced , provided conflict resolution and accomodated me to meet my personal needs . providing hospitality that makes Marriott - Sheraton one the best !
Read more
Date of stay: August 2022
Cleanliness
Service
Sleep Quality
Room Tip: if any issues arrise regarding accomodations they will assit you .
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Huong V wrote a review Aug 4
1 contribution
We stayed here for a week and loved it! Staff were courteous and very patient. The cleaning staff, especially Xiao Ping, was great and had such a positive attitude. She cleaned our room thoroughly and left us new water bottles, towels and soaps. Overall excellent service! We will be returning in the future.
Read more
Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Julian B wrote a review Aug 3
2 contributions
Actually booked the hotel originally for March 2020 for a family trip from the UK; I booked it because it was a good hotel in a convenient location WITH A SWIMMING POOL. In the end we couldn't go until June 2022, when the pandemic was mostly over, but the swimming pool had STILL not re-opened, and I was looking forward to that. I can see the reason though - the hotel is in a stressed condition, with less than perfect room cleaning, obviously saving money. We had the delightful experience of contaminated water dripping from the ceiling of the shower (after complaining all day they offered us another room).
Read more
Date of stay: June 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
trinisteph wrote a review Jul 2022
Brooklyn, New York48 contributions14 helpful votes
Unfortunately the quality of this hotel has decreased since I stayed here years ago. I initially reviewed this hotel in Dec. 2011 & a lot has changed since then. I would recommend staying elsewhere, especially if you’re a business traveler! This was one of my worst hotel stays ever. As others have mentioned the A/C in the room has issues & even when you’re offered a different room, it might not be cooler. The reading is inaccurate so at times it blows hot air & other times it’s freezing. There was a day when there was a brief (2min) power outage that required FDNY to restart the elevators. I ended up walking up to the 17th floor in order to avoid a meeting because they weren’t sure when the elevators would resume service. Totally & completely unacceptable. There was no hot water for 4 days & when the manager was MIA, the poor front desk staff could do little to appease the guests. Management eventually allowed guests to take a hot shower next door at the Aloft, in a run-down room until it was sold out. Then they offered the option to go to Indigo, which is also in rough shape. No one answers the phone at the front desk so you have to go down to the lobby to address any requests or issues. The chat feature is a joke because no one responds. It’s clear that the owners & management care about making money at any cost. This isn’t a 5 star hotel but it would be nice if they would care a little more about customer service. A stay at a Motel 6 would’ve been more pleasant.
Read more
Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Byron D wrote a review Jul 2022
Leicester, United Kingdom14 contributions5 helpful votes
Great hotel, perfect location and friendly welcome ! Close to 3 subway stations, Food was okay , the staff are super friendly and helpful but special mention to Arber for the excellent wit and service in the bar at the Italian restaurant - would definitely come back on my nx visit to NYC
Read more
Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Laura C wrote a review Jun 2022
4 contributions
From broken air conditioning to overwhelmed staff to a grating and relentless metal-on-metal noise from the elevator, this was a terrible hotel experience. I left my two-night stay exhausted and not in good shape for important workdays. I don't know if the staff would have been attentive if there were enough of them. I only know there weren't enough of them and the ones who were working were dismissive and unable to accommodate guests' needs. They pretended to fix the air by sending a repairperson who spent all of one minute making an adjustment and telling me to wait 15 minutes and it would be fine. When it wasn't fine and remained stuck at 80 degrees, they moved me to a far worse room where I endured sleepless nights next to the loudest elevator I've ever heard. I'm a Bonvoy member and fan of Marriott, but this one should not be part of the Bonvoy program. By the way, do not attempt to call the front desk from the room. You will be completely ignored except for breathless "hold pleases" wedged in repeatedly as you sit on hold forever. Just go to the desk instead. You'll likely still wait but at least you'll finally get the attention of the frenzied desk clerks. Fortunately, I spent my remaining nights in New York at the Marriott Brooklyn Bridge – a nearby property that could not have been farther from the Sheraton in terms of hotel quality. It's fantastic. Stay there (or anywhere) else!
Read more
Date of stay: June 2022
Value
Rooms
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Meenakshi D wrote a review Jun 2022
New Delhi, India24 contributions42 helpful votes
So I stayed at the hotel for 4 nights. The staff at the Reception was super helpful. However the hotel, the room, and the lobby is old and dated. Definitely not my expectation of a Sheraton property. Daily housekeeping is provided only upon request. The room and the toilet is small. On the positive side the hotel is located close to Fulton Street.
Read more
Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
TJM wrote a review Jun 2022
Los Gatos, California21 contributions24 helpful votes
Don't stay here if you enjoy sleeping. I had a room near the elevator, and it was impossible to drown out the noise of the creaking elevator. Honestly it sounded haunted - as if a hoard of ghosts were flying down the elevator shaft. The staff are nice and trying their best, but this building ought to be condemned. It certainly shouldn't have the Marriott Bonvoy name attached to it.
Read more
Date of stay: June 2022
Location
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Far far from this hotel. But if you have to stay here, far far from the elevator.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Previous
123456
PRICE RANGE
$186 - $308 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkBrooklynDowntown Brooklyn
NUMBER OF ROOMS
321
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Sheraton Brooklyn New York Hotel
Which popular attractions are close to Sheraton Brooklyn New York Hotel?
Nearby attractions include Brooklyn Tabernacle (0.2 miles), Bargemusic (0.08 miles), and Alamo Drafthouse Cinema (0.04 miles).
What are some of the property amenities at Sheraton Brooklyn New York Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Sheraton Brooklyn New York Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Brooklyn New York Hotel?
Yes, paid private parking nearby, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Sheraton Brooklyn New York Hotel?
Conveniently located restaurants include Dekalb Market Hall, Shake Shack Downtown Brooklyn, and Junior's Restaurant.
Are there opportunities to exercise at Sheraton Brooklyn New York Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Sheraton Brooklyn New York Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Brooklyn.
Are any cleaning services offered at Sheraton Brooklyn New York Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Brooklyn New York Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Brooklyn New York Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Brooklyn New York Hotel?
The staff speaks multiple languages, including English and Spanish.