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Sheraton Brooklyn New York Hotel

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228 Duffield Street, Brooklyn, NY 11201-5303
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (388)
360
Panoramas (37)
Room & Suite (210)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Brooklyn New York Hotel
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#29 of 91 hotels in Brooklyn
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Sheraton Brooklyn New York Hotel, the area's newest full-service hotel, is 1 MTA stop from Manhattan near MetroTech Ctr, Bklyn Heights, and BAM. We have 4,300sq ft of meeting space and a rooftop deck. Pool Hours: Mon- Fri 5pm-10pm Sat- Sun 10am- 10pm
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Paid private parking nearby
Wifi
Paid internet
Indoor pool
Heated pool
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Flatscreen TV
Complimentary toiletries
Hair dryer
Iron
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Green
Languages Spoken
English, Spanish
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
160Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
1,457Reviews43Q+A100Room tips
Traveler rating
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  • 79
  • 101
Time of year
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Popular mentions
jbtVTer wrote a review Dec 2020
New England25 contributions14 helpful votes
Typical Sheraton, although less dated than most. Comfortable beds and working heat/ac. No fridges, as usual in this chain. But also, no coffee in room (yea, I'm sure they'll pull the old "covid" excuse as I sleep on the same pillow as last guest separated by 1/128th" of cotton, but nobody's buying it anymore guys). All other hotels that pulled coffee early on in the year to save a buck have put it back, maybe these guys just never had it. And, AND, $15/DAY FOR INTERNET! Can I get some lube with that? Nah, I'm good, won't be back to this one.
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Date of stay: December 2020Trip type: Traveled on business
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Fearless19308124348 wrote a review Aug 2020
1 contribution2 helpful votes
My advice, stay at a different hotel. I chose the hotel for location and that it was a Marriott property. There was no Valet parking, no assistance with bags, no executive-level services. The room was clean-ish. Dirty laundry and garbage in hallways. I am so glad I paid to stay on the executive level, instead of using my rewards level for an upgrade. On the executive level, I was treated to stagnant pot smell in the hallways and a party that went until 3 am. If I was not so tired after driving around looking for a parking spot, I would have left for another hotel. The best thing about my stay, it was only one night.
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Date of stay: August 2020
Rooms
Service
Sleep Quality
Room Tip: Try another hotel, I will next time.
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2 Helpful votes
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annlanday wrote a review Jul 2020
1 contribution2 helpful votes
I recently stayed at the Sheraton in Brooklyn and I found the staff to be inconsistent in enforcing Covid19 guidelines and heartless in their response to my predicament. I chose this hotel because my son had a medical emergency and the hospital was nearby. Check out was at noon and I could not leave NY until 3;30pm. I went to the front desk and explained my predicament and asked for an extended checkout. I was told I could only keep my room until 1:00. I explained i had no where to go due to the pandemic and the heat wave made it difficult to sit outside. I was told I was not allowed to wait in the lobby. I left and sat on a bench for the remaining 2 1/2 hours. I returned to use the bathroom and found 3 teens lounging in the lobby not wearing masks. I went to the front desk to voice my frustration. I was told a manager would contact me.Needless to say I never heard from the manager and when I called to discuss the issue with the manager he was rude. Customer service, NOT.
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Date of stay: July 2020
Value
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Service
2 Helpful votes
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AGina L wrote a review Jul 2020
United States70 contributions22 helpful votes
+1
Front desk lady so rude .Rooms are dirty and disgusting,dust everywhere mattress had blood stains and patio full of cigarettes.Elevators are dirty and a lot of people don’t wear a mask.Smell weed everywhere.Please stay away from this place!
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Date of stay: July 2020Trip type: Traveled on business
2 Helpful votes
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YuV wrote a review Jun 2020
1 contribution2 helpful votes
Travel nurse on an job assignment for COVID -19 in NYC. Hotel was convenient to the Brooklyn hospital It was a 10 minutes walk. However the was a lot of construction i front of the hotel. The room was very small, they had no refrigerator or microwave for the frontline workers. I asked couple of time, and every time I was told I had to go to the second floor to use it. The first night I checked in to the hotel, I noticed the room was dirty, the floor was not clean. When I used the towels I also notice where dirty with foot steps on it, and also the towels had short hair on it. No garbage bags for you to put on the garbage disposal. Survives was also terrible, WiFi was on and off all the time. Overall, I’ll not stay in this hotel again.
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Date of stay: June 2020Trip type: Traveled solo
2 Helpful votes
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PRICE RANGE
$120 - $347 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkBrooklynDowntown Brooklyn
NUMBER OF ROOMS
321
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Frequently Asked Questions about Sheraton Brooklyn New York Hotel
Which popular attractions are close to Sheraton Brooklyn New York Hotel?
Nearby attractions include Brooklyn Tabernacle (0.2 miles), Bargemusic (0.08 miles), and Alamo Drafthouse Cinema (0.04 miles).
What are some of the property amenities at Sheraton Brooklyn New York Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Sheraton Brooklyn New York Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Brooklyn New York Hotel?
Yes, paid private parking nearby, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Sheraton Brooklyn New York Hotel?
Conveniently located restaurants include Dekalb Market Hall, Shake Shack, and Forno Rosso Pizzeria.
Are there opportunities to exercise at Sheraton Brooklyn New York Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Sheraton Brooklyn New York Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Brooklyn.
Are any cleaning services offered at Sheraton Brooklyn New York Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Brooklyn New York Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Brooklyn New York Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Brooklyn New York Hotel?
The staff speaks multiple languages, including English and Spanish.