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Comfort Inn Brooklyn

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Comfort Inn Brooklyn
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145 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Atlanta, Georgia, U.S.A.
Level Contributor
221 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 416 helpful votes
Reviewed August 25, 2016

The reception staff gave us the type of room that we had requested, a room on highest floor available at the end of the corridor and away from the lifts-elevators. Generally, the staff whom we encountered were courteous and helpful, though some lacked social skills. Unless you approached them, your existence was ignored, their eyes glued to their computer screens.... More 

Helpful?
Thank Chelydra
Southend-on-Sea, United Kingdom
Level Contributor
74 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed July 7, 2016 via mobile

If you need a good night's sleep then this is not for you. Rooms are small with minimum room to move around. Would like to WARN you that the beds have metal brackets that stick out from the sides of the bed, that you can hurt yourself very badly on. Also do not except a room over looking the rear... More 

Helpful?
Thank Jackie D
NY391, Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Travelers are raving about these Brooklyn hotels

Lewes, Delaware
Level Contributor
3 reviews
3 hotel reviews
Reviewed July 5, 2016 via mobile

The room had a cigarette or BO smell to it, even though it was a non smoking room. There was a parking lot for off street parking. Also had a continental breakfast. It was clean and had a small fridge and the bed was comfortable. We would stay there again.

Helpful?
Thank Vin-e1214
NY391, Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More 

Gastonia, North Carolina
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 25, 2016 via mobile

We had to attend a family wedding in Redhook, Brooklyn and they had to best price. We are pleased with friendly staff, quick check in, fantastic and free parking on the street. Our room was modern and clean with alarm clock, coffee and maker, refrigerator, safe, ironing board, pleased with clean bathroom. Large selection of free breakfast foods. The parking... More 

Helpful?
Thank Michael W
NY391, Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Bronx, New York
Level Contributor
4 reviews
3 hotel reviews
Reviewed June 22, 2016

I was happy they had free parking and wifi this was a plus. Also, it was close to a Diner that was rated an A. The negative is that there are not many on staff to help. When trying to contact the front desk it was hard to get someone to pick up. I'm also certain that the staff don't... More 

Helpful?
Thank Francis O
NY391, Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More 

Chicago, Illinois
2 reviews
Reviewed June 3, 2016

Free parking, breakfast and wifi - what more could you ask from a budget hotel? Our room was quite comfortable, and the staff was extremely accommodating. The bed had two types of pillows, firm and soft, so we could each use what we like. Breakfast was more than adequate, with numerous choices, although the tables were close together. Wifi signal... More 

Helpful?
Thank YeOldeRover
Mystic, Connecticut
Level Contributor
79 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed May 3, 2016

We recently spent one night at this hotel as we were participating in The Five Boros Tour and wanted somewhere close to The Staten Island Ferry. The staff were extremely pleasant and quite happy for us to keep our bikes in our room, which was brilliant. Also, we arrived at 11.30 am but checking in early was no problem. Parking... More 

Helpful?
Thank StomWiltshire_UK
NY391, General Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 12, 2015 via mobile

After a few issues with the booking, my wife and I were a bit sceptical about staying here. Customer services on the phone prior arrival were poor, and this is being nice. However on arrival we were greeted by Mike..Checkin was fine, smooth and were given a room on the 4th floor. The room was nice, practical and cleanliness was... More 

Helpful?
2 Thank Jordi-cr7
NY391, Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Baltimore, Maryland
Level Contributor
1 review
Reviewed December 10, 2015

Location: We had a room in the basement right next to the linens room. I have read reviews about the basement but overall it was not too bad. Didn't have any smell. We expected a small room, so no big surprise there. We did not venture out much as family picked us up so can't comment on what is nearby.... More 

Helpful?
Thank Destiny128
NY391, Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

Miami Beach
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 3, 2015

the service was great, the breakfast was free and filling. rooms were pretty tiny. an average sized person sitting at the desk and an average person walking by cannot walk through between desk and bed without moving the person or the bed out of the way. staff was friendly. a/c did not work properly but weather was mid range for... More 

Helpful?
Thank Bethany S
NY391, Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Comfort Inn Brooklyn

Address: 353 38th St, Brooklyn, NY 11232-2511
Location: United States > New York > Brooklyn
Number of rooms: 77
Reservation Options:
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Also Known As:
Comfort Inn Brooklyn Hotel Brooklyn
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn Brooklyn staff and other travelers.
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Questions? Get answers from Comfort Inn Brooklyn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Quieter rooms face back & have even numbers; odd numbers face front; rooms x02 & x01 at far end of corridor; avoid floor with breakfast area”
 of 5 bubbles Chelydra, Aug 25, 2016 | Read review
“If your door won't lock when you close it, lift up on the handle. Tell the staff - they will fix it.”
 of 5 bubbles YeOldeRover, Jun 3, 2016 | Read review
“Avoid the first floor, as this is where the communal dining area is.”
 of 5 bubbles StomWiltshire_UK, May 3, 2016 | Read review
“first floor rooms allow you to bypass the very busy elevator”
 of 5 bubbles 478bethanys, Dec 3, 2015 | Read review
“breakfast is on the first floor (above the entrance floor) if you want to be close to breakfast/coffee”
 of 5 bubbles IloveAKL, Jul 5, 2015 | Read review
5 of 5
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