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Comfort Inn Brooklyn

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Comfort Inn Brooklyn
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142 Reviews from our TripAdvisor Community

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Showing 105: English reviews
Southend-on-Sea, United Kingdom
Level Contributor
74 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

If you need a good night's sleep then this is not for you. Rooms are small with minimum room to move around. Would like to WARN you that the beds have metal brackets that stick out from the sides of the bed, that you can hurt yourself very badly on. Also do not except a room over looking the rear... More 

Helpful?
Thank Jackie D
NY391, Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago via mobile

The room had a cigarette or BO smell to it, even though it was a non smoking room. There was a parking lot for off street parking. Also had a continental breakfast. It was clean and had a small fridge and the bed was comfortable. We would stay there again.

Helpful?
Thank A TripAdvisor Member
NY391, Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More 

Gastonia, North Carolina
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 25, 2016 via mobile

We had to attend a family wedding in Redhook, Brooklyn and they had to best price. We are pleased with friendly staff, quick check in, fantastic and free parking on the street. Our room was modern and clean with alarm clock, coffee and maker, refrigerator, safe, ironing board, pleased with clean bathroom. Large selection of free breakfast foods. The parking... More 

Helpful?
Thank Michael W
NY391, Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Bronx, New York
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed June 22, 2016

I was happy they had free parking and wifi this was a plus. Also, it was close to a Diner that was rated an A. The negative is that there are not many on staff to help. When trying to contact the front desk it was hard to get someone to pick up. I'm also certain that the staff don't... More 

Helpful?
Thank Francis O
NY391, Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More 

Chicago, Illinois
2 reviews
4 of 5 stars Reviewed June 3, 2016

Free parking, breakfast and wifi - what more could you ask from a budget hotel? Our room was quite comfortable, and the staff was extremely accommodating. The bed had two types of pillows, firm and soft, so we could each use what we like. Breakfast was more than adequate, with numerous choices, although the tables were close together. Wifi signal... More 

Helpful?
Thank YeOldeRover
Mystic, Connecticut
Level Contributor
76 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed May 3, 2016

We recently spent one night at this hotel as we were participating in The Five Boros Tour and wanted somewhere close to The Staten Island Ferry. The staff were extremely pleasant and quite happy for us to keep our bikes in our room, which was brilliant. Also, we arrived at 11.30 am but checking in early was no problem. Parking... More 

Helpful?
Thank StomWiltshire_UK
NY391, General Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 12, 2015 via mobile

After a few issues with the booking, my wife and I were a bit sceptical about staying here. Customer services on the phone prior arrival were poor, and this is being nice. However on arrival we were greeted by Mike..Checkin was fine, smooth and were given a room on the 4th floor. The room was nice, practical and cleanliness was... More 

Helpful?
2 Thank Jordi-cr7
NY391, Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Baltimore, Maryland
Level Contributor
1 review
3 of 5 stars Reviewed December 10, 2015

Location: We had a room in the basement right next to the linens room. I have read reviews about the basement but overall it was not too bad. Didn't have any smell. We expected a small room, so no big surprise there. We did not venture out much as family picked us up so can't comment on what is nearby.... More 

Helpful?
Thank Destiny128
NY391, Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

Miami Beach
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 3, 2015

the service was great, the breakfast was free and filling. rooms were pretty tiny. an average sized person sitting at the desk and an average person walking by cannot walk through between desk and bed without moving the person or the bed out of the way. staff was friendly. a/c did not work properly but weather was mid range for... More 

Helpful?
Thank Bethany S
NY391, Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

churchville, NY
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed October 25, 2015

The service and staff were very accommodating! I accidentally booked a smoking room and the clerk showed us another room that was on the lowest level. I've seen some people complain about "the basement". It IS in their basement but there are windows up high and it didn't smell mildewy. The breakfast, cleaning, and desk staff were all very nice... More 

Helpful?
2 Thank DarleneE682
NY391, General Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Comfort Inn Brooklyn

Address: 353 38th St, Brooklyn, NY 11232-2511
Location: United States > New York > Brooklyn
Price Range: $124 - $248 (Based on Average Rates for a Standard Room)
Number of rooms: 77
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Also Known As:
Comfort Inn Brooklyn Hotel Brooklyn
Hotel Style:
#6 Best Value Hotel in Brooklyn
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