Never, ever, ever stay here! The nastiness hotel and the rudest staff ever. Used to be nice. It is now a dump! An hourly hotel!!Nasty! Nasty! Nasty! Checked out early and was cussed by the staff when I asked for my money back. This is an FYI...if you're going to Brooklyn and this hotel comes up RUN!!
I stayed for 4 nights at this hotel. My first night I was put into a room which was not well cleaned. Betsy was the manager on duty that night and she did an excellent job of finding me a better room and making the rest of my stay comfortable. She and the cleaning staff were very helpful and nice. I found the towels and bedding to be low quality and detracted from the experience.
This was my first time staying at this hotel ,The front desk person Besty was very helpful and was also able to recommend to local restaurants to eat . I would definitely book again because of Besty services .
i need to make this known for anyone that wants to stay here. I used to typically go because it was very cheap and it was good for a night or two with my girlfriend. The hotel has FALLEN OFF SO BADLY. To my dismay at my last STAY EVER, me and my girlfriend have been debating if they are allowing homeless people to stay here as some type of shelter because there are always shady characters leaving the hotel. First things first, floor is always stick and dirty. Room always smells like smoke and the showers are so stupidly made, it just makes no sense. There is no shower or door to keep the water from going on the floor. Good luck getting an extra towel, we just bring our own. Now the meat and potatoes, there was a drunk homeless man in the room next to us. (We assume he's "homeless" if you saw him you'd think the same.) This white homeless dude me and my gf are laughing in the room - HE COMES TO OUR DOOR AND STARTS BANGING ON IT WITH A WEAPON! Me and my GF suited up, grabbed what we can and got ready to fight for just incase he was able to come through the door. I wrote an email to the GM as well about this and requested a refund for this terrible trip. I got no reply and I even complained to priceline. Please look at what they did to the door and what they did to the other door - This is what they're allowing in here and it's sad. If I were you, skip this hotel and go to the union OR skip over and go to the holiday inn express down the block. The damn TV never works either. We will never come back.…
I have stayed at many place but Gowanus Inn & Yard was such a good experience. Considering we’re in the middle of the pandemic house keeping definitely did a good job cleaning up all public spaces. The rooms are definitely spacious and vacuumed. The staff was very kind I actually had help by one of the front desk staff name Betsy she definitely recommended a couple places to eat around but I definitely liked the spot across from the hotel name Dino BBQ. If your looking to stay around Brooklyn this is definitely a good spot I’m looking forward to my next stay.