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Aloft New York Brooklyn

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#16 of 68 Hotels in Brooklyn
Certificate of Excellence
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855 Reviews from our TripAdvisor Community

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Showing 719: English reviews
1 review
5 of 5 stars Reviewed August 20, 2016 via mobile

From the second we walked in, we were greeted by a smiling and friendly Angelica who immediatley made an impression on us with her helpfulness and welcoming manner. And she wasn't the exception, she was the rule. Everyone we spoke to was just as friendly. (And ready and willing to help us with any silly touristy questions we had.) The... More 

Helpful?
Thank CAPRITCH5
Driton P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Dear CAPRITCH5, thank you for taking your time to write this review. What an awesome review to read! Thank you for the kind words in regards to Anjelica and the Staff. We truly strive to offer the best customer service possible and such reviews will motivate our whole team. We hope to see you soon! Thank You More 

Boston, Massachusetts
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 16, 2016

This hotel has a great location with easy access to subways. Our room had a very modern and European feel and was large enough for us to have our baby in the pack and play in the corner. We arrived later in the evening and the staff was incredibly helpful. The price was great and I would stay here again.

Helpful?
Thank ItsMeAshley
Driton P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Dear ItsMeAshley, thank you for taking your time to write this review. Our Aloft designed Spacious rooms are made so everyone feels at home. We are happy you enjoyed your stay and we hope to see you in the near future! Thank You More 

Level Contributor
2 reviews
5 of 5 stars Reviewed August 15, 2016 via mobile

Cancelled flights all over at 1am JFK. I called around trying to find a hotel room and Latanya answered the phone and said she had a room with our name in it. By the time we got to the room at 2:00 am the last few rooms they had were sold Out. Latonya was a breath of fresh air with... More 

Helpful?
Thank Rhonda H
Driton P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Dear Rhonda H, thank your taking your time to write this review! We are all delighted you were able to check in and enjoy your stay. Our staff loves to read such reviews as it only motivates them more to strive towards our goal which is to offer the best customer service possible! Thank you for the kind words in... More 

North Canton, Ohio
Level Contributor
113 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed August 12, 2016

I recently stayed here for one night when visiting the area for a concert in Coney Island. We arrived pretty early for our room and due to the night before selling out had to wait until about 1PM for a room to be ready. It was completely understandable and I appreciate them letting us check in early. The process was... More 

Helpful?
Thank c0reyann
Driton P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Dear c0reyann, thank you for taking your time to write this review! We strive to offer the best customer service possible here at Aloft Brooklyn! Our staff is always catering to our guests needs and we love to hear such comments. We hope you enjoyed the concert at Coney Island and also your stay with us here at Aloft Brooklyn!... More 

Glasgow, United Kingdom
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed August 10, 2016

Went over to Brooklyn for 5 nights in July. Good location for access to subway, very handy for going across to Manhattan. Room - Double room on the 16th floor, good size for New york. Shower only. Nice to have the option for no room service. Lifts are a bit of a pain after 4 pm, as the staff use... More 

Helpful?
Thank eric b
Driton P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Dear eric b, thank you for taking your time to write this review. Aloft Brooklyn, being located in the section of Downtown Brooklyn is very convenient for all guests wanting to travel to Manhattan which is only 1 quick subway stop, and 1 subway stop to the Barclays center! We have changed the way we are conducting our operations in... More 

Albany, New York
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 9, 2016

The location of the hotel is spot on as I found it easy to navigate into the city. The hotel is near plenty of shops, food and activities for all ages. There was valet parking for a costly price or just 1.5 blocks down you can park your vehicle in an indoor public parking lot. I will say we stayed... More 

Helpful?
1 Thank Marie R
Driton P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Dear Marie R, thank you for taking your time to write this review. Aloft Brooklyn is located in Downtown Brooklyn, we are only 1 block away from the Fulton Mall, 1 block away from Subway Station and only 1 quick subway stop from Manhattan. Being so close to many major attractions like the Brooklyn Bridge and Brooklyn Promenade we are... More 

Washington DC, District of Columbia
2 reviews
3 of 5 stars Reviewed August 5, 2016

For the cost it is not worth it at 299 a night the room was small and the shower had black mole in the lower part of shower, stayed on 18th floor. Staff was ok not what you would except for the cost. It was like staying in a Holiday Inn.

Helpful?
Thank yvonn4ever
Driton P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Dear yvonn4ever, thank you for taking your time to write this review. We pride ourselves with the customer service we offer and it is our primary goal to keep striving towards offering the best customer service possible. I apologize if the service level was not met at anytime. We have a 36 point list which our Housekeeping Management team follows... More 

Boston
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed August 4, 2016

I stayed in the hotel for a few days. The hotel is quite simple, but the service is great! It is located in a central location in Brooklyn, in walking distance from several fairly simple restaurants and coffee shops. I did not see good restaurants around. It is also located a block away from the Fulton st. shopping area where... More 

Helpful?
1 Thank Shalev
Driton P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Dear Shalev, thank you for taking your time to write this review! Aloft Brooklyn is located in Downtown Brooklyn which is very convenient for all guests traveling either on Business or Leisure. We are only 15 minutes walking to the Brooklyn Bridge and the Brooklyn Promenade which offers a stunning view of Lower Manhattan. We hope you enjoyed your stay... More 

Hamilton, Canada
Level Contributor
73 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed July 31, 2016 via mobile

Have stayed in the Aloft and Sheraton over 8 times over the past few years. We really like it's location close to the promenade which had amazing views of the NY skyline, easy access to all subway lines, lots of good eateries and walking distance to the refurbished Brooklyn bridge and park. The Aloft is similar to the Sheraton in... More 

Helpful?
Thank Greg E
Driton P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Dear Greg E, thank you for taking your time to write this review! We thank you for choosing to stay with us here at Aloft Brooklyn which is located in Downtown Brooklyn. We are only 15 minutes walking from the Brooklyn Promenade which offers a stunning view of Lower Manhattan! We are only 1 Block away from the subway station... More 

1 review
2 of 5 stars Reviewed July 29, 2016 via mobile

Terrible experience! We stayed for six days and the sheets were not changed once although we asked for it. Moreover, they forgot to clean rooms one day and when they did the next day, the dirty towels were left on the floor. Not a four star hotel in any sense...

Helpful?
Thank Serene A
Driton P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Dear Serene A, thank you for taking your time to write this review. Please accept my apology for any inconvenience that occurred. I would like to set up a call with you to speak about this matter further. Our Housekeeping prides itself for their Cleanliness they offer as they are ranked on the top tier in the country. We hope... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Just minutes from the Brooklyn Bridge and downtown Manhattan, Aloft Brooklyn offers a hip and exciting accommodation with an urban-influenced design and a social scene that's always a buzz. ... more   less 

Additional Information about Aloft New York Brooklyn

Address: 216 Duffield St, Brooklyn, NY 11201-5303
Location: United States > New York > Brooklyn
Price Range: $160 - $1,037 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft New York Brooklyn 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Aloft New York Brooklyn Hotel Brooklyn
Hotel Style:
#19 Business Hotel in Brooklyn
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