Our stay was great! The views are amazing. The staff answered all of our questions promptly and accommodated all of our requests. The lobby had such a great atmosphere. This is within walking distance of Time Out Market, DUMBO shops, and walks along the water, etc. We would definitely stay here again.
This is one excellent hotel. The architecture is just lovely, comfortable and so nice it is also sustainable. The rooms and beds are top quality, the common areas of the hotel welcoming, the views spectacular and the rooftop bar is huge fun. But the best of all is the service. The front desk folks are the best and the servers friendly and efficient. This has become my go to hotel in the NY area - I look forward to going back.
Customer service questionnaire as part of wifi log-on popped up whenever I used my phone, laptop, or computer making use of wifi untenable. Such a infuriating mistake from a hotel that usually manages to create positive experiences.
1 Hotel is beautiful and sustainable, the staff provided excellent service and they have great options for food. The view of the Brooklynn Bridge was incredible! I look forward to booking another stay.
Absolutely top knotch. Gorgeous from top to bottom. Beautiful room, spectacular views, great location, outstanding service. Exceeded our expectations. I am a complete hotel snob and travel often. This was amazing!
I couldn’t sleep all weekend. They had to give me an other room the first night but the bed was so small me and my bf couldn’t sleep. The second night some stupid people did a proposing late at night with 20 persons and a saxophonist. Everyone was screaming. I ask the front desk but they seemed to know exactly that was happening. Anyway I didn’t sleep that night and they didn’t care. It’s beautiful but poor management.
Perfect hotel in Brooklyn for views of Manhattan without the congestion of the city. You have th view of the Statue of Liberty, Brooklyn Bridge, and Freedom tower with great places to eat all around you.
My fiancé and I stayed the night, and took engagement photos on the roof top. From the start of booking Halida was super helpful and assisted us with booking the correct room with an amazing view for our pictures. Upon arrival, the women at Valet was extremely sweet and helpful, as was the front desk, they allowed us to check in early. Secondly, Eric spotted us walking downstairs in our bride and groom attire, and immediately came over to congratulate us, and ask us if we had just gotten married/engaged. He took down our room number and after the photos we came back to our room, and we’re surprised with two bottles of champagne and beautiful chocolates. The hospitality we have received during our stay was absolutely amazing. Thank you so much Eric and Halida! We can’t wait to come back :)…
Well appointed modern hotel. Nice location but a bit of a trek to Manhattan with busy traffic. Limited opening of bars and restaurant and guests not prioritised. No restaurant breakfast service till after 10 am, 7 am limited coffee shop open. Staff young and friendly but a bit too hipster. Annoying not allowed to use SPA changing/ steam room unless booked in for treatment, which are expensive. Steam room was out of order when did use. If you can get a seat in the bar when it’s open, spectacular views. Next in NYC would go mainstream 5* in Manhattan. Nearly but no.
The entire staff were friendly and welcoming. The hotel itself was beautiful and luxurious. It’s close to transportation and restaurants. The rooftop bar has amazing views of the city. Such a great stay.