1 Hotel Brooklyn Bridge
1,175 reviews
#16 of 91 Hotels in Brooklyn
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60 Furman St, Brooklyn, NY 11201-1325
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Room & Suite (433)
Dining (71)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 11/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from 1 Hotel Brooklyn Bridge
More questions?
Updated 11/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#16 of 91 hotels in Brooklyn
Location
Cleanliness
Service
Value
Travelers' Choice
A natural sanctuary located waterfront on Brooklyn Bridge Park, 1 Hotel Brooklyn Bridge sits right beside the East River and five blocks west of the Brooklyn Bridge Promenade. Set in a 10-story building, the hotel offers 194 guest rooms and suites; a full-service restaurant, serving breakfast, lunch and dinner; a lounge open daily for evening drinks and light bites overlooking the NYC skyline; a 24-hour Field House fitness center; 50-person screening room, and a grab-and-go café with a menu of locally sourced and fresh fare, among additional features. 1 Hotel Brooklyn Bridge was named one of the Top 10 Hotels in New York City in the Condé Nast Traveler Readers' Choice Awards 2019.
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Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Valet parking
Paid private parking on-site
Wifi
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Sauna
Restaurant
Snack bar
Poolside bar
Rooftop bar
Spa
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Iron
Laptop safe
iPod docking station
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Harbor View
Languages Spoken
English, French, Russian, Spanish and 2 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
56Restaurantswithin 0.3 miles
18Attractionswithin 0.3 miles
Contact
60 Furman St, Brooklyn, NY 11201-1325
Getting there
High StNew York City Subway6 min
Clark StNew York City Subway7 min
Rental CarsSee rental cars from $31/day
1,175Reviews75Q+A100Room tips
Reviews
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Popular mentions
The hotel is beautiful and the views are stunning. I had a lovely view of the bridge and downtown Manhattan and watching the view change as the sun rose and set was a treat. Pretty much everything except the grab-and-go cafe is closed at the hotel and there are no bellmen to help with luggage. The immediate area is pretty closed down too but walk a few blocks and you can still find some restaurants open and some shopping. In the room, while the moss planter in the middle of the room is cute, this space would be better used as additional deck space in the bathroom. I also don’t like stacking my clothes behind one another as the closet rail runs front to back instead of side to side. I found the staff to be very ambivalent and never really felt welcome, it was clear they were just there to type on the computer and run people’s credit cards. One of the doormen also was quite rude to me when I asked to get my luggage they were storing for me, as if he didn’t want to be inconvenienced to do his job. Overall I don’t regret staying here, but I probably won’t return, and I now hesitate to try any other 1 Hotels if it means I’d have the same staff attitude issues.…
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Date of stay: January 2021Trip type: Traveled solo
2 Helpful votes
Helpful
Response from Hans Schaepman, General Manager at 1 Hotel Brooklyn Bridge
Responded 6 days ago
Dear John B, Thank you for taking the time and sharing your feedback with us. We value your comments about the room features as we collect our guest's feedback and discuss this as we plan and design future projects. It does sadden me that the team wasn't able to create a meaningful connection with you during your visit and if at all possible, would like to ask you to discuss that with you directly. We're grateful that our guests return and now with ongoing limitations of amenities in New York City, delivering a personal and warm service is more important than ever before. I'm sorry we weren't able to do deliver on this for you. I hope to hear from you. Hans
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Another great stay at this amazing hotel. Richard took care of everything as usual. A lot of fun and amazing time. This has became my second home and I’m so grateful for Richard's help. Can’t wait for my next visit
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Date of stay: December 2020Trip type: Traveled as a couple
Helpful
Response from Hans Schaepman, General Manager at 1 Hotel Brooklyn Bridge
Responded 3 weeks ago
Dear 143jarrette, Thank you for your review and comments; and recognizing Richard - we're so fortunate to have him. We value your loyalty and hope to welcome you soon again. Have a great Sunday, Hans
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I stayed here in September with my best friend and had the worst time ever. I would think a luxury hotel's service would be topnotch but it was way below average. The hotel is very beautiful but the staff lack customer service skills. I remember I would call the front desk during my stay and would receive no answer repeatedly. Frequently if I went downstairs and needed to speak to front desk no one would be there often at night. One night in particular I waited a few minutes before a staff came from the back looking like they just woke up -_-. We stayed in the suite for 5 days but decided to extend as the business we had to do got extended. We had to switch rooms because they had booked the suite. Can you imagine my friend left her Hermes sandals in the room and no one called to let us know. When we figured it was missed we called for two days before someone was able to locate the sandals. These are $1000 sandals !!! Every time we called we were put on hold and then we spoke to security and they said they would look. Ive stayed in many luxury hotels and it is customary in my experience to receive a call about something left in a room. These people clean rooms and don't mention missing items until you bring it up and badger them. That is unacceptable. To add there was misinformation about the pool. I woke up early one day to book a time slot as you had to wake up at 6am (crazy right) to book. When I came to my allotted time slot I was told I booked to sit around the pool and not the seated area with the view of the bridge. I was told if I wanted to sit there I would need to order something of at least $50 value. After Ive spent almost $3k to stay in the hotel. RIDICULOUS. To top it all off I have been calling this hotel since September about something I left in the room and never any answer. I finally got a response after 3 months from a front desk person. She placed me on hold came back and told me to go on a website called ileftmystuff.com to search for my item. I went on the site and was told to enter a code. The front desk person gave me a code that did not work. I told her and she said I would have to call bk as security was not in until 10am. Is this not information that a front desk should know seeing as people leave there stuff all the time? All in all I would never stay at this location again. The staff need to act like they are working in a luxury hotel. I frequent luxury hotels often because I know I will get top service. This was not it. The way the hotel handles lost items is also strange and unheard of. I don't think its hard to contact a guest about an item found after a room is cleaned.Also they need to have the rules outlined about the pool before you book and front desk should know the rules properly.…
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Date of stay: September 2020
Value
Location
Service
Room Tip: Best view is the suite. You literally can see the entire bridge and water
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2 Helpful votes
Helpful
Response from Hans Schaepman, General Manager at 1 Hotel Brooklyn Bridge
Responded 4 weeks ago
Dear Cindy7095, Thank you for your feedback and taking the time to outline the details of your concerns. I'm sincerely sorry for the lack of response and for not addressing or resolving your concerns. This is not what we're trying to achieve and it deeply concerns me. Could you kindly reach out to me via private message or via e-mail to hans.schaepman@1hotels.com? I would love the opportunity to discuss these details with you directly and hopefully find a solution to some of these items. With kind regards, Hans
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I stayed here for my son's 5th birthday since our trip to Disney Shanghai had to be canceled. I wanted a beautiful hotel in our backyard (we live in Brooklyn) with an open pool for my son and his friends. This is my second review, the first was on the hotel's FB page and still no response. The lack of clarity on information about the pool, mixed messages, hidden charges, and prejudice I experienced still haunts me to this day. I am now helping my friend decide on a hotel for her daughter's upcoming birthday and we came here to read reviews and to see if anything changed.....not at all! This is a nice hotel with inconsistent staff and poor customer service. If you can, take your money elsewhere, I sure wish I had.
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Date of stay: July 2020Trip type: Traveled with family
2 Helpful votes
Helpful
Response from Hans Schaepman, General Manager at 1 Hotel Brooklyn Bridge
Responded 4 weeks ago
Dear 398ammaw, I'm so sorry that we weren't able to resolve or find a solution to your experience. I'd love the opportunity to make this right. Would you be able to reach out via private message? Was your stay from the summer time (our pool has been closed for a few months now). Thank you and I hope to hear from you. Hans
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Needed a getaway that felt safe and dog friendly during these insane times and this hotel was the perfect choice. Beautiful waterfront views, clean room, walking distance to dog park, great neighborhood and a staff that was extremely accommodating, friendly and knowledgable. Added plus: they lent us water & food bowls and lots of dog treats! >>Please note: the hotel honored ALL covid restrictions including closing the spa, fitness center and in room services. That made us feel extra safe, secure and in responsible hands.
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Date of stay: December 2020
Value
Cleanliness
Service
1 Helpful vote
Helpful
Response from Hans Schaepman, General Manager at 1 Hotel Brooklyn Bridge
Responded 4 weeks ago
Dear Carol N, Thank you so much for taking the time and sharing your experience with us. I'm thrilled to share our comments with our team who is always trying to genuinely create experience and delivery a service that is meaningful. We hope to welcome you and your little furry family member back very soon. Happy Sunday, Hans
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PRICE RANGE
$352 - $850 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkBrooklynBrooklyn Heights
NUMBER OF ROOMS
194
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Claim Your Listing Frequently Asked Questions about 1 Hotel Brooklyn Bridge
Which popular attractions are close to 1 Hotel Brooklyn Bridge?
Nearby attractions include Brooklyn Bridge Park (0.06 miles), Dumbo (0.3 miles), and Jane's Carousel (0.2 miles).
What are some of the property amenities at 1 Hotel Brooklyn Bridge?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at 1 Hotel Brooklyn Bridge?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at 1 Hotel Brooklyn Bridge?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at 1 Hotel Brooklyn Bridge?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to 1 Hotel Brooklyn Bridge?
Conveniently located restaurants include Juliana's, The River Cafe, and Luke's Lobster- Brooklyn Bridge Park.
Are there opportunities to exercise at 1 Hotel Brooklyn Bridge?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is 1 Hotel Brooklyn Bridge located near the city center?
Yes, it is 0.7 miles away from the center of Brooklyn.
Are any cleaning services offered at 1 Hotel Brooklyn Bridge?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at 1 Hotel Brooklyn Bridge?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does 1 Hotel Brooklyn Bridge offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.