We drove from Chicago to NYC to visit some family and friends. My sister-in-law lives nearby and suggested this place. We received a suite with a kitchenette. Basic cooking implements, silverware, dishes and plates were available. The room was absolutely large enough for our family of four. Our boys aged 6 and 8 slept on the sleeper sofa. We did not explore the amenities of the hotel. Public transportation to Manhattan was a reasonable walk from the hotel. I walked to the hotel in about an hour from the East Village. Parking in the area was OK, but street cleaning signs meant I had to go on a late-night parking search. If you’re driving a lot may be nearby and may provide greater peace of mind. Overall a great value with family-friendly amenities equivalent to an airB&B!
My room was on the lower level, and I agree with the other reviewers. These rooms are large and the kitchen is a nice touch, but the rooms are dark, the "patio" is a joke, the heater is very loud, and my room (#3) had no internet. Other reviewers have also complained about the lack of internet service on the lower level. Two of the staff members tried hard to help, but no one could get service on my phone. One staff member said I could "possibly" move upstairs the next day (no guarantee) where I would have internet, admitting there is internet service upstairs. I was only staying two nights, however, and was going to be in the city most of "moving" day, so this was too inconvenient for me to deal with, even if the upstairs room came available. Since I was visiting family, cell service was more important than usual as we needed to coordinate times...I emailed the manager when I got home (he wasn't around to talk in person) to express my frustration. At $400 per night, you should not feel like you are in a dark cave, and you should have internet service. The manager responded and said there was no problem with their internet and that the problem was solely with my phone. This accusation was especially offensive since I had two people visit my room who also could not connect, and I had perfect service throughout the city everywhere else that I went. This was not a problem with my phone. The manager was just wrong and did not even consider that the problem lies with Franklin Guesthouse. He did offer 15% off my next visit, but his tone was too condescending for me.…
Confirmation #: 30096911; Suite type: Deluxe Loft Suite; Check-in date: 9/14/2021 Had to wait for over 20 min for someone to show up and let us in to check in. Noisy - both at night from guests in room above (could hear every footstep) and during the day from construction. Don’t stay here.
This small Brooklyn hotel is nearly perfect. Clean, modern rooms and well managed this hotel is a winner. It calls itself a guesthouse and that fits because for my wife and I we felt like special guests for seven nights recently, We will stay here every time we come to New York. Also, there are great bars and restaurants nearby. A winner all around.
This boutique hotel was beautifully designed. The loft suite we stayed in was spacious, sparkling clean, and tastefully decorated. The staff were extremely helpful and polite. The hotel is two blocks from the East River Ferry and a block or so from Manhattan Ave and shops and restaurants. Great place!
Absolutely loved this place, stayed on the lower level for a few nights and the room was such a comforting, relaxing little spot. Beautifully designed and furnished, with a beautiful bathroom to match. Every staff member we encountered throughout the stay were all fantastic. Very welcoming. Have to be honest and say that one or two nights we could hear a few light footsteps from the floor above, but everything else about the experience easily outweighed that issue. Even had a complimentary iPad in the room filled with pre set menu’s filled with basically a complete guide to Brooklyn’s best locations, restaurants, attractions etc amongst other things. Icing on the cake - They offer free drop off and pick up with their courtesy chauffeur to anywhere within 1.5 miles. So handy! Will definitely be back to stay again! Aaron…
My lady and I both live in Jersey and we decided to do little staycation for three day weekend in Brooklyn. We were greeted with very warm welcome and the place was very cozy with small kitchen to cook simple breakfast. 1.5mile range complimentary car service (pick up and drop off) was really convenient. I would love to visit again for my next staycation!
This is a fantastic guest house! The rooms are lovely and you'll feel like you are living in the neighborhood. Try the Alameda restaurant across the street. I had the pork chops and they were AMAZING!
The Franklin Guesthouse is an awesome hotel! Huge rooms for a good price in NYC! It was my 7 year old daughter’s first time in a hotel and she was amazed at everything. The room was super clean and well decorated. All the staff was really great. Definitely will be staying there for any NYC trips!
the staff was amazing! the room was large and all you could want- nicely furnished, great bathroom, plenty of coffee. the only drawback is that it was a little noisy, from the outside, other rooms and the immediate hallway. otherwise totally perfect!
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