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Extended Stay America - Fairbanks - Old Airport Way

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Extended Stay America - Fairbanks - Old Airport Way
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53 Reviews from our TripAdvisor Community

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Showing 53: English reviews
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Reviewed 3 weeks ago via mobile

We stayed here to help during a family emergency. It's clearly suited for work crews as there were plenty of men in reflector tape vests one of whom clomped around us on the 2nd floor promptly at 5:58 am every single morning. So....it's 80.00 dollars a night. This gets you a bed with a small electric stove top flush up...

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Helpful?
Thank Rubykdk
00esa, General Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review

I was disheartened to read about the problems you encountered, and I hope you will accept my sincerest apology for what transpired. Thank you for pointing out these problems, as it will help us improve. My managers and I are taking steps to ensure future guests do not encounter the same issues. I truly hope you will give us another...

Arvada, Colorado
Reviewed February 28, 2017

I booked a room with 2 beds and when we got there, no room available so they "upgraded" us to a suite, not! Had one frayed bath towel for the 3 of us. No housekeeping for a 2 day stay. Thermostat didn't work so the room was "extremely" hot. Second day the elevator was "out of order". Continental breakfast was...

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Helpful?
Thank GmaAkiyama
Dutch Harbor
Reviewed February 4, 2017 via mobile

I rented this place for 3 days, since I was there for that amount of time, the woman at the front desk said I didn't need any room service, it would have been nice if they did offer room service. Their breakfast is a joke, smallest muffin, granola bar, and that's it, no orange juice. No coffee maker in the...

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Thank avjoe
Reviewed September 6, 2016 via mobile

Everything was clean, staff was very professional. Nice hotel for the money and compared to other hotels around. I would recommend to anyone, good price also. Close to airport ands close to plenty of places to eat...

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1Thank trapcleat
Manager_11525, Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. I am glad to read you would recommend us to others, favored our affordable rates, and liked our convenient location. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Layton, Utah
Reviewed August 13, 2016

As soon as you walk in you want to walk out. The place is dirty. The walls, the carpet, the lady behind the counter. Next we go up the elevator and it smells. Like something died in there. We go into the room and it basically looks clean. Then we sit on the bed. It's lopsided. My husband slept in...

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Helpful?
Thank CTF25
Fairbanks, Alaska
Reviewed August 9, 2016

Booked Reservation for Aug 5 - 12. Upon checking in we were told that we didn't have a room due to overbooking. Our reservation was made on Jul 30th. The room that we were given was not big enough for our family and two dogs. No bulb in lamp or over the stove. Toliet water pressure was very low. The...

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Thank varoniquesullivan
Tampa, Florida
Reviewed July 21, 2016

-I have never before been DICTICTED to by a hotel keeper like this ever. -No ice machine because you have a fridge in the room. -No hair drier in the room because you should bring your own. -The breakfast is a grab bag, "because we are frequented by basically road workers that leave early so that is what you get"...

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2Thank The-GCC
Reviewed June 30, 2016

The staff was very helpful and happy every time I interacted with them. They always had accurate answers for my questions and immediately dropped admin work to take care of my requests. The breakfast was pretty slim. Oatmeal, granola bars, and packaged muffins, so minus a point for that.

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1Thank Will H
Manager_11525, Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review

Thank you for informing us a little about your stay. I'm disappointed you didn't like a grab-and-go breakfast, but it's refreshing to know our staff was very attentive and accommodating. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Enlgand
Reviewed June 28, 2016

This was one of the worst hotel experiences I have ever encountered!!! The staff was incredibly rude and unwilling to assist. Stay clear of this one!!! If you're offered an extremely great rate, it's for a reason. Plus, you'll have to argue to get it once you arrive and it's too late to find a room any where else in...

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1Thank mkmmm118
Healy, Alaska
Reviewed May 9, 2016 via mobile

Hair in my tub .. Had to shut water off and wipe down myself and decided not to take that bath. The other photo explains itself. Kitchen had ZERO items in it... At least add a coffee pot for crying out loud. Hallways and elevator were filthy. Totally blew my mind.. A few years ago it was a decent place...

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Helpful?
Thank cheistineak
Manager_11525, General Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The room conditions you described are unacceptable, and I sincerely apologize for your experience. In response to your feedback, I have shared your comments as well as your photos during staff training to ensure that this does not happen again. In an effort to...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Extended Stay America - Fairbanks - Old Airport Way

Address: 4580 Old Airport Rd, Fairbanks, AK 99709-4615 (Formerly Extended Stay Deluxe Fairbanks)
Location: United States > Alaska > Fairbanks
Price Range: $83 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Fairbanks - Old Airport Way 2.5*
Number of rooms: 1
Reservation Options:
TripAdvisor is proud to partner with Extended Stay, Hotels.com, Priceline, Travelocity, Orbitz, Booking.com, Hotwire, Expedia, TripOnline SA and HotelQuickly so you can book your Extended Stay America - Fairbanks - Old Airport Way reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay Fairbanks
Fairbanks Extended Stay
Extended Stay America - Fairbanks - Old Airport Way Alaska
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Questions & Answers

Here's what travelers have asked, with answers from Extended Stay America - Fairbanks - Old Airport Way staff and other travelers.
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Questions? Get answers from Extended Stay America - Fairbanks - Old Airport Way staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't bother”
CTF25, Aug 13, 2016 | Read review
“Stay Elsewhere”
The-GCC, Jul 21, 2016 | Read review
“Stay elsewhere”
925gingerb, Mar 12, 2016 | Read review
“Look at the room first before you commit.”
LarryO446, Jun 19, 2014 | Read review
“choose and upstairs room!”
lorriet35, Jun 16, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question