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I stayed here with my family and friends. They have a major overbooking issue here. Despite having reservations, they had no rooms for us. The receptionist had to call the Westmark hotel to get us rooms there for the night. After the one night at...More
Response from Elizabeth T, Manager at SpringHill Suites by Marriott FairbanksResponded October 4, 2017
I recently received a copy of your review and want to thank you for the feedback. Our inventory management missed the mark on that day and we had to relocate some guests, like was your case.
Our goal is to provide great service...More
Picked this hotel based on location and things nearby. Had no problems parking in the parking area near the front door during the 5 days we were there. Be sure and get your parking permit. Were there the last week of September. Good view of...More
We stayed here for two nights while touring Alaska and thought it was a good choice. The hotel was modern, renovated and the rooms were clean. The location is great - it's across the street from a park and within walking distance of plenty of...More
Response from Elizabeth T, Manager at SpringHill Suites by Marriott FairbanksResponded September 28, 2017
Thank you for taking the time to share your recent experience at the SpringHill Suites in Fairbanks.
We are pleased to know that you enjoyed our recently renovated suites and all the amenities that we offer.
Thanks again for staying with us on...More
We stayed here as part of our Alaska Tour Package and it was your standard Marriott Hotel. Very nice place and looks kept up well too. Free breakfast was nice, since everything is so expensive in Alaska - including food.
Down side is LaVelle's Bistro...More
We arrived to the SpringHill Suites after our Princess landcruise. Shortly before our cruise to our dismay we found out we had been assigned to the Bear Lodge. This was a low rated, inexpensive accommodation, which after a wonderful cruise was a let down. The...More