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Best Western Plus Chena River Lodge

Cancelon$186*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
$403*
$186*
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$219*
$219*
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Best Western Plus Chena River Lodge
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747 Reviews from our TripAdvisor Community

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HOTEL’S FAVORITE REVIEW
Reviewed 4 days ago via mobile

We were excited to run up and go see the Ice Sculptures in Fairbanks. We needed a nice place to stay, reasonably priced. Also we needed to bring out pup with is. She's a well mannered Springer Spaniel but still a dog. These folks accommodated us with no problems. I hope nobody wrecks it but bringing some rowdy destructive dog...

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Helpful?
Thank TIMBATOO
About Hotel's Favorite Review
BestWestern C, Manager at Best Western Plus Chena River Lodge, responded to this review

Dear Valued Guest, We are so happy we could accommodate you while you were staying with us! We hope to see you again! Best Regards, Kristen Koch Front Desk Manager

Shrewsbury, United Kingdom
Reviewed 6 days ago NEW

Very convenient for airport. Minimilastic entrance so not appealing on first entering. Room clean. Wifi good. Breakfast very good considering it was free. Great choice. Staff average - front desk helpful with taxi. Would recommend as so easy and convenient.

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Helpful?
Thank horseykate
BestWestern C, Manager at Best Western Plus Chena River Lodge, responded to this review

Dear Valued Guest, We would like to apologize for any issues with the rooms appearance. We hope to see you again. Best Regards, Kristen Koch Front Desk Manager

Reviewed 2 weeks ago

Clean and comfortable room, but bad service and rude staff when checking in. I booked online through the best western website, when I arrived the staff were rude and claimed that there were no available rooms. Eventually they assigned me a room but it had not been cleaned, the bed was not made and there were dirty towels on the...

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Helpful?
Thank Jeremiah J
BestWestern C, General Manager at Best Western Plus Chena River Lodge, responded to this review

Dear Valued Guest, We do apologize for your experience this is definitely not the service we are known for. The employee that had checked you in has been reprimanded by me personally. We hope to see you in the future so we can do better. Thank you for bringing this issue to my attention. Best Regards, Tiler Moore General Manager

Anchorage, Alaska
Reviewed 3 weeks ago

I usually stay here when I'm in Fairbanks. It's in a good location, has a free breakfast, and is quiet. My only complaint was that on my most recent trip, I couldn't get the TV remote to work in the weight room (cry me a river, I know).

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1Thank Bob W
BestWestern C, Front Office Manager at Best Western Plus Chena River Lodge, responded to this review

Dear Valued Guest, Thank you so much for choosing to stay with us. I will get the problem with the remote fixed immediately thank you so much for bringing this to my attention. We hope to serve you again! Best Regards, Kristen Koch Front Desk Manager

Wasilla, Alaska
Reviewed 4 weeks ago

Close to airport rooms clean breakfast excellent for all types of people staff friendly Wi-Fi was good close to several restaurants near airport for early morning flights close to some sightseeing areas

Review collected in partnership with Best Western
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Thank U608LKericw
BestWestern C, Front Office Manager at Best Western Plus Chena River Lodge, responded to this review

Dear Valued Guest, Thank you so much for staying with us! We are so glad that you enjoyed your stay while in Fairbanks. It is such a beautiful time of the year here right now definitely great for some sightseeing. Best Regards, Kristen Koch Front Desk Manager

Kathmandu, Nepal
Reviewed April 18, 2017

Near the airport, with some shops nearby, this is a great place to stay, specially if you are just staying for the night while preparing to go further inland in Fairbanks (which was my case). Wi-fi has a good signal for the area, good enough to check your emails (not sure about video streaming, though). One of the best beds...

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Helpful?
Thank Guilherme S
BestWestern C, Front Office Manager at Best Western Plus Chena River Lodge, responded to this review

Dear Valued Guest, Thank you so much for staying with us as well as writing us a review. We hope you enjoy your time in Alaska it is such a beautiful season here right now. We are so happy that we could accommodate you while you stayed with us! Hope to see you again as well as have an adventure!...

Kirkland, Washington
Reviewed April 10, 2017

We came up from Seattle for Spring Break, and stayed here for 4 nights. The hotel is good enough. It's very close to airport, and not far away from downtown Fairbanks. The room is big and clean. Free breakfast, free parking and free Internet are offered. There are Fred Meyer, Walgreens and Safeway nearby, so you can buy stuff easily....

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Thank KirklandTom
Kanpur, India
Reviewed April 10, 2017

Rooms are big, well equipped with gadgets like fridge, TV and even a microwave. Breakfast is basic stuff only but still good that's its provided as the hotel does not a restaurant. Staff is quite professional and friendly, Check in / check out processes are smooth and quick.

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Thank Girish M
Wasilla, Alaska
Reviewed March 31, 2017

We were pleased with every aspect of our stay, and would recommend the hotel and their staff for your visit. Convenient location, attractive hotel, modest price with a wide assortment of breakfast choices

Review collected in partnership with Best Western
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Thank S5607IMvictorias
BestWestern C, Manager at Best Western Plus Chena River Lodge, responded to this review

Dear Valued Guest, Thank you so much for staying with us. I am so glad my staff could show you a warm welcome here in the heart of Fairbanks Alaska!! We try our best to have every guest leave with a smile. We hope to see you again and thank you for choosing Best Western Plus Chena River Lodge. Warm...

Colorado Springs
Reviewed March 25, 2017

We checked in late one night and we were "hit" with a very strong urine smell. Informed the front desk clerk of this and he offered to move us to a different room, but no other king sized bed rooms were available. He did bring some deodorizer to our room, and then house keeping did a "deep cleaning" the following...

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Thank Donna I
BestWestern C, Manager at Best Western Plus Chena River Lodge, responded to this review

Dear Valued Guest, We are so sorry for the problems you experience during your stay we have taken this as a learning lesson to help train our staff better on how to handle problems like this. I would like to personally apologize to you on behalf of my staff. Best Regards, Tiler Moore General Manager

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks. Feel right at home at this recently opened Fairbanks, Alaska hotel with modern furnishings and generous amenities. The sizeable, tidy and smoke-free rooms at the BEST WESTERN PLUS Chena River Lodge offer high-speed Internet access, a refrigerator, a desk, cable satellite television and a coffeemaker. Each morning, hotel guests can get a start to their day with a complimentary full continental breakfast.This Fairbanks hotel's business center allows business travelers to stay productive. This Alaska lodge also offers meeting spaces accommodating up to 15 people. Unwind after a long day of sightseeing or out-of-town work in the fitness center at this Fairbanks hotel.Vacationers can enjoy convenient freeway access, allowing for quick and easy visits to nearby local attractions - such as the Museum of the North, Alaska at 40 below, the El Dorado Gold Mine and the Ice Museum - most of which are only five minutes away. Families vacationing at this Fairbanks, AK hotel will be delighted to spend the day taking a cruise on the Riverboat Discovery or playing at Pioneer Park, Alaska's largest amusement park. This Fairbanks, AK hotel is the closest hotel to the University of Alaska, Fairbanks, making this the perfect location for visiting parents, students and staff to stay. Guests can rest assured, as a hospital is only five minutes away. The Fairbanks International Airport is also only a couple miles away from this Alaska hotel.For an affordable stay at an exceptional hotel in Fairbanks, Alaska, reserve a stay online at the BEST WESTERN PLUS Chena River Lodge! ... more   less 

Additional Information about Best Western Plus Chena River Lodge

Address: 1255 Tvsa Way, Fairbanks, AK 99709-4678
Location: United States > Alaska > Fairbanks
Price Range: $101 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Chena River Lodge 2.5*
Number of rooms: 67
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Best Western, Travelocity, Hotels.com, Hotwire, Cheap Tickets, Cancelon, Priceline, TripOnline SA, getaroom.com, HotelsClick and HotelQuickly so you can book your Best Western Plus Chena River Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Chena River Hotel Fairbanks
Best Western Plus Chena River Lodge Fairbanks, Alaska
Hotel Style:
#2 Family Hotel in Fairbanks
#2 Romantic Hotel in Fairbanks
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Questions & Answers

Here's what travelers have asked, with answers from Best Western Plus Chena River Lodge staff and other travelers.
9 questions
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No comment!”
DonnaI122, Mar 25, 2017 | Read review
“If you need electricity at night, ask about outlets near the beds”
photobug429, Mar 6, 2017 | Read review
“As for a room at the back of the hotel.”
Weism, Mar 4, 2017 | Read review
“Rooms at the back are less noisy..no traffic noise.”
kalindid_12, Mar 1, 2017 | Read review
“Ask to have room that faces back of hotel.”
teetaduffy, Jan 1, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Cancelon
$186* /night
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Prices are for 1 room, 2 adults
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