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BEST WESTERN PLUS Chena River Lodge

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664 Reviews from our TripAdvisor Community

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Showing 640: English reviews
Lebanon, Pennsylvania
Level Contributor
164 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Very clean & friendly location. Great hot breakfast to start the day. Located right across street from local bus service - free to those over 60! Provided easy access to all locations. Staff were very, very helpful in assisting with any questions. Really got our Alaskan vacation off to a great start!

Helpful?
Thank John G
Melissa C, General Manager at BEST WESTERN PLUS Chena River Lodge, responded to this review

Good morning John G. I am so pleased you had an enjoyable stay with us at Best Western. If you ever decide to have a second Alaskan adventure, we would love to have you back with us. We hope you enjoy the rest of your summer. More 

Tucson, United States
5 of 5 stars Reviewed 3 days ago NEW

A wonderful place to stay. Clean and it had very good service and high quality facilities. The breakfasts were outstanding and the young man who did the breakfast did a terrific job. We stayed in 10 hotels on our trip and this was our favorite.

Review collected in partnership with Best Western

Helpful?
Thank Mary C
Melissa C, General Manager at BEST WESTERN PLUS Chena River Lodge, responded to this review

I am very happy to hear you enjoyed your stay with us. The young man is named Peyton, he is one of our best people. Please come back anytime. More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stay here every year while visiting family, and usually am quite satisfied. This year was disappointing. Our room smelled like wet dog and the carpet had a gooey substance on it, such that I could not go barefoot. I complained the first morning and the front desk said that they would alert housekeeping; however, the residue remained. The second... More 

Helpful?
1 Thank Jordance2
Melissa C, Manager at BEST WESTERN PLUS Chena River Lodge, responded to this review

Good morning, I am terribly sorry to hear your stay with us was not comfortable. You are absolutely correct that you should not have experienced these issues or been treated in this manner. Housekeeping management has been made aware of your experiences. I am so pleased that you choose to stay with us each year, and will take steps to... More 

Sydney, Australia
Level Contributor
100 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I recently stayed here overnight during our recent Alaskan adventure. We had not been to Fairbanks previously so had no idea of the city layout. This hotel is on what you would say is the outskirts of the city but there again Fairbanks is not a big city and nothing is very far away. It's on a... More 

Helpful?
1 Thank Aussietraveller1952
Melissa C, General Manager at BEST WESTERN PLUS Chena River Lodge, responded to this review

We are so very pleased you enjoyed your stay with us. We hope your Alaskan adventure was everything you hoped it would be and more. Come back and visit anytime. Best Western Chena Staff More 

Petaluma, California
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrived at 2 a.m. local time. Room was clean and waiting. We had asked for 2 beds and got them. Had a room overlooking the parking lot but had no problems with noise. Didn't use their taxi/shuttle service. I didn't see the breakfast but my husband brought me coffee, yogurt and a sweet roll from there. Fairbanks in the summer... More 

Helpful?
Thank adstz
Melissa C, General Manager at BEST WESTERN PLUS Chena River Lodge, responded to this review

It is wonderful to hear that your stay with us was comfortable. We hope you are able to stay with us again in the future. Thank you kindly from all of us here at Best Western Chena. More 

New York City area
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here 3 days in late June. The hotel is clean, staff is helpful and the breakfast has enough choices to start your day. From the hotel, it's a 2 hour drive to Denali with a rental car. It's easier if you skip breakfast at the hotel and instead stop at one of the restaurants on the way to... More 

Helpful?
Thank Kathy L
Placerville, California
Level Contributor
87 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel, great location good people and clean rooms. No problems with hotel at all. Due to high price when you book in advance, if you can wait and watch until on line price drops, you will save lots of money.

Helpful?
Thank delyn35
Level Contributor
346 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Hotel utilised taxi services as shuttle buses for airport and train station pick-ups and drop offs. The only problem was our taxi was taken by someone else and we had to wait longer. The hotel staff were very apologetic and friendly, ensuring our stay was welcoming. The rooms were spacious, clean, comfortable with normal amenities and wi-fi. Our room was... More 

Helpful?
Thank Alice R
Sayreville, New Jersey
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Very nice place if in fairbanks it's definitely a must stay hotel. Very clean and a great breakfast. Nice location close to downtown. Also they give you excellent information pertaining to wildlife locations . You cannot go wrong staying here very clean and conformable to stay at .

Helpful?
Thank Ralph F
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Bacon. Eggs. Potatoes waffles every day, The staff was efficient and friendly we came up for a wedding and. The people at the hotel were very helpful. Full size ironing board. Big shower good. T v and. Ice. Box. We. Will stay there again.

Helpful?
Thank Tim D
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks. Feel right at home at this recently opened Fairbanks, Alaska hotel with modern furnishings and generous amenities. The sizeable, tidy and smoke-free rooms at the BEST WESTERN PLUS Chena River Lodge offer high-speed Internet access, a refrigerator, a desk, cable satellite television and a coffeemaker. Each morning, hotel guests can get a start to their day with a complimentary full continental breakfast.This Fairbanks hotel's business center allows business travelers to stay productive. This Alaska lodge also offers meeting spaces accommodating up to 15 people. Unwind after a long day of sightseeing or out-of-town work in the fitness center at this Fairbanks hotel.Vacationers can enjoy convenient freeway access, allowing for quick and easy visits to nearby local attractions - such as the Museum of the North, Alaska at 40 below, the El Dorado Gold Mine and the Ice Museum - most of which are only five minutes away. Families vacationing at this Fairbanks, AK hotel will be delighted to spend the day taking a cruise on the Riverboat Discovery or playing at Pioneer Park, Alaska's largest amusement park. This Fairbanks, AK hotel is the closest hotel to the University of Alaska, Fairbanks, making this the perfect location for visiting parents, students and staff to stay. Guests can rest assured, as a hospital is only five minutes away. The Fairbanks International Airport is also only a couple miles away from this Alaska hotel.For an affordable stay at an exceptional hotel in Fairbanks, Alaska, reserve a stay online at the BEST WESTERN PLUS Chena River Lodge! ... more   less 

Additional Information about BEST WESTERN PLUS Chena River Lodge

Address: 1255 Tvsa Way, Fairbanks, AK 99709-4678
Location: United States > Alaska > Fairbanks
Price Range: $108 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Chena River Lodge 2.5*
Number of rooms: 67
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Orbitz, TripOnline SA, Priceline, Odigeo, Cheap Tickets, Best Western + Iniative and Travelocity so you can book your BEST WESTERN PLUS Chena River Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Chena River Hotel Fairbanks
BEST WESTERN PLUS Chena River Lodge Fairbanks, Alaska
Hotel Style:
#1 Green Hotel in Fairbanks
#2 Family Hotel in Fairbanks
#2 Romantic Hotel in Fairbanks
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