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BEST WESTERN PLUS Chena River Lodge

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677 Reviews from our TripAdvisor Community

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Showing 653: English reviews
Glen Gardner, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

I travel through Fairbanks for business a couple times per year. Almost always stay at the BW Chena River Lodge. Hotel is always clean and the staff is nice. Breakfast is ok (and free). The Internet works well.

Review collected in partnership with Best Western

Helpful?
Thank John J
Te Puke, NZ
Level Contributor
138 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Very pleasant hotel. Clean and quiet. Staff are very helpful. Beds are just so comfortable. Restaurants within easy walk. Taxi cost $11 from airport because couldn't order shuttle at hotel but reception quickly reimbursed. Could have spent longer here. Supermarkets across the road.

Helpful?
Thank Cherie M
Mansfield Ga
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Breakfast included hot oatmeal, scrambled eggs, home fries, and bacon, along with juice and pastry. Excellent rates. Front desk very helpful, especially Jazmine. Breakfast lady heated milk for a guest, a special touch. Planes overhead, but not many and not a bother. We will stay here again. Family in the area.

Helpful?
Thank savagetb
Tucson, United States
Level Contributor
7 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

Put in a room with a poor air conditioner but then moved. Mattress was terrible. Black mold in the shower. Hair dryer plugged with hair and lint. Coffee maker not cleaned properly. If these things had not happened this could have been a very good hotel stay.

Review collected in partnership with Best Western

Helpful?
Thank Steve D
Nashville, TN
Level Contributor
805 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 776 helpful votes
5 of 5 stars Reviewed 1 week ago

Best Western Plus Chena River was a good choice for our pre-tour days in Fairbanks. Like any good lodging in Alaska’s peak season, the rate is high, but the accommodations were clean, attractive and comfortable. The overall appearance is very nice – what we have come to expect of Best Western Plus hotels. The two-story lobby is clean and attractive... More 

Helpful?
Thank RetiredTravelerTN
Fremont, California
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here three nights, while I'm not happy about the price, I also understand that I stayed at the height of tourist season. We checked in at 0200 and the night clerk was great and efficient. The breakfast lady was fabulous and enjoyed chatting and helping the guests. Rooms were clean, beds were awesome, and location is great.

Helpful?
Thank Luv2hikejulie
Melissa C, Manager at BEST WESTERN PLUS Chena River Lodge, responded to this review

Thank you so much for your review. I am happy you had an enjoyable and comfortable stay. Our breakfast manager Jackie is a valued employee, she will be excited that you enjoyed her food and company. We hope you will continue to stay with us in your future travels. Shelly Grondahl More 

Allentown, PA
Level Contributor
85 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

stayed for a Saturday and Sunday night. breakfasts were good (standard best western fare). convenient to the airport. I had hoped to fish the Chena river for grayling - but the river was blown out with water to the top edge....we had a rental car and drove around town a fair bit - creamers dairy for the birds, cookie jar... More 

Helpful?
Thank BenSAllentown_PA
Melissa C, Manager at BEST WESTERN PLUS Chena River Lodge, responded to this review

Good afternoon, Thank you so much for taking time to review our hotel. It is very encouraging to learn you had an enjoyable stay with us, and had fun exploring our town. I am sorry you didn't have the opportunity to go fishing. It is definitely a Fairbanks favorite activity. We hope you will return to Fairbanks to try again,... More 

Ft. Collins, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

This used to be our favorite place to stay. It has really gone downhill! The room was hot and smelly and the night front desk person was missing in action. I'll be checking out other hotels in the future.

Review collected in partnership with Best Western

Helpful?
Thank Judy O
Melissa C, Manager at BEST WESTERN PLUS Chena River Lodge, responded to this review

Good morning Judy, Thank you for taking time to provide feedback. I am disappointed you did not have an enjoyable stay with us. We are currently improving our air conditioning systems, and implementing new housekeeping measures to ensure comfort in our rooms. We hope you will return and experience the same quality as your past stays. Thank you again for... More 

Hastings, Nebraska
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The facility/lobby look very nice. They have a very nice "free" hot breakfast. Three of our five rooms for our party smelled vaguely of locker room. Our bed was not optimum.... a bit lumpy and dipped where we lay. The room darkening shades were very effective.... useful in the Land of the MIdnight Sun! Our room temp. was nice.... we... More 

Helpful?
Thank Pamsmith1400
Melissa C, Manager at BEST WESTERN PLUS Chena River Lodge, responded to this review

Good afternoon. I would like to offer my apologies for the room odor. We are implementing new housekeeping protocols to ensure such odors are removed from our rooms. I am please you enjoyed our breakfast and other facilities. I hope you will stay with us in your future adventures. Please don't hesitate to contact me if you have any more... More 

Havre, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I have never slept so well. They have the most comfortable bed we've ever slept in, even better than our own. Price for the room is a little high, but what isn't in Alaska. We've stayed here 3 times and have always received excellent service from a very friendly staff. They were very gracious to my wife... More 

Helpful?
Thank Willard F
Melissa C, Manager at BEST WESTERN PLUS Chena River Lodge, responded to this review

You are most welcome. I am so pleased you had a comfortable stay. We hope to be seeing you again in your future travels. Tiler/Shelly Managers More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks. Feel right at home at this recently opened Fairbanks, Alaska hotel with modern furnishings and generous amenities. The sizeable, tidy and smoke-free rooms at the BEST WESTERN PLUS Chena River Lodge offer high-speed Internet access, a refrigerator, a desk, cable satellite television and a coffeemaker. Each morning, hotel guests can get a start to their day with a complimentary full continental breakfast.This Fairbanks hotel's business center allows business travelers to stay productive. This Alaska lodge also offers meeting spaces accommodating up to 15 people. Unwind after a long day of sightseeing or out-of-town work in the fitness center at this Fairbanks hotel.Vacationers can enjoy convenient freeway access, allowing for quick and easy visits to nearby local attractions - such as the Museum of the North, Alaska at 40 below, the El Dorado Gold Mine and the Ice Museum - most of which are only five minutes away. Families vacationing at this Fairbanks, AK hotel will be delighted to spend the day taking a cruise on the Riverboat Discovery or playing at Pioneer Park, Alaska's largest amusement park. This Fairbanks, AK hotel is the closest hotel to the University of Alaska, Fairbanks, making this the perfect location for visiting parents, students and staff to stay. Guests can rest assured, as a hospital is only five minutes away. The Fairbanks International Airport is also only a couple miles away from this Alaska hotel.For an affordable stay at an exceptional hotel in Fairbanks, Alaska, reserve a stay online at the BEST WESTERN PLUS Chena River Lodge! ... more   less 

Additional Information about BEST WESTERN PLUS Chena River Lodge

Address: 1255 Tvsa Way, Fairbanks, AK 99709-4678
Location: United States > Alaska > Fairbanks
Price Range: $108 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Chena River Lodge 2.5*
Number of rooms: 67
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Also Known As:
Best Western Plus Chena River Hotel Fairbanks
BEST WESTERN PLUS Chena River Lodge Fairbanks, Alaska
Hotel Style:
#1 Green Hotel in Fairbanks
#2 Family Hotel in Fairbanks
#2 Romantic Hotel in Fairbanks
#2 Best Value Hotel in Fairbanks
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