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Holiday Inn Express Hotel & Suites Fairbanks

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Holiday Inn Express Hotel & Suites Fairbanks
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224 Reviews from our TripAdvisor Community

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Showing 216: English reviews
Lafayette, Louisiana
Level Contributor
16 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

The personnel have made our stay here so very pleasant. We had difficulty getting a rental car the evening we arrived. The front desk personnel arranged our transport the next morning to correct the situation. My 82 year old mother had difficulty sleeping and needed additional quilts for the bed. Once again, front desk personnel responded efficiently and so pleasantly... More 

Helpful?
Thank Johnsonsouth
Management response:

Hello Johnsonsouth, I want to thank you for taking the time to review our Hotel, Holiday Inn Express Fairbanks. Any review good or bad help our hotel grow to better serve our guests. I am pleased to hear the front desk staff was not only able to help you with your needs but were genuine with how they did it... More 

Boston
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Shuttle from airport and then next morning to train was welcoming experience for grandson and I as we began first visit to Alaska. Front desk clerk excellent, directed us to shopping (across parking lot) and then assisted us in choosing museums and summonsed taxi. Facility and breakfast were fine, as expected, reflecting frequent previous Holiday Inn visits.

Helpful?
Thank calmBoston
Management response:

Thank you so much for the wonderful review of our hotel, the Holiday Inn Express and Suites in Fairbanks Alaska. We are extremely happy that you enjoyed your stay and we look forward to seeing you very soon. Thank you. More 

Brisbane, Australia
Level Contributor
219 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed two nights before a small tour group headed north The hotel has a free breakfast that is really very good There was hot eggs, bacon or sausage, biscuits, toast, muffins, yogurts and fresh fruit All day coffee, tea etc Rooms are large and clean The hotel is located next to Walmart and lots of sport stores etc that... More 

Helpful?
Thank nonna54
Management response:

Thank you for reviewing your stay at the Holiday Inn Express and Suites in Fairbanks, we are so happy you enjoyed your stay and hope that we will see you again very soon. Thank you. More 

Beavercreek, Ohio
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I like choosing Holiday Inn Express because I know what to expect, no matter the location. This location is no exception. The rooms are nice. The only thing that stood out is that the walls seem thinner. I can hear everything in the halls and rooms. Also, the walking back and forth in the halls and room above me. Very... More 

Helpful?
Thank Mike B
Management response:

Hello Mike B, I want to thank you for taking the time to review our hotel, Holiday Inn Express Fairbanks. All reviews good or bad help our hotel grow to better serve our guests. I am glad your stay with us was a pleasant one and I want to thank you for your loyalty. I hope you come stay with... More 

Melbourne, Australia
Level Contributor
47 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed August 22, 2016

Rooms are old and worn, not in keeping with the price of staying there. Staff were charmingly casual, with an emphasis on the "casual". Breakfast was really disappointing. Scrambled eggs were usually cold. (We soon learned to take some up to our room and use the microwave. Much tastier!) "Juices" were very sugary fruit drinks. The pancake machine was out... More 

Helpful?
Thank CraigDownUnder
Management response:

Hello CraigDownUnder, I want to thank you for taking the time to review our hotel, Holiday Inn Express & Suites Fairbanks. Any and all reviews help our hotel grow to better serve our guests. I want to apologize for any inconvenience you came across while staying with us, I know when expectations are not met it could ruin your entire... More 

Salem, Oregon
Level Contributor
281 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed August 12, 2016

We stayed here three nights. There are four floors; there is an elevator and there are automatic doors to get into the hotel as well as luggage carts. The pool was never open and the side exterior door was unavailable from the outside to go in. There is a laundry with two washers and two dryers. One of the dryers... More 

Helpful?
Thank SueinSalem
Management response:

Hello SueinSalem, I want to thank you for taking the time to review our hotel, Holiday Inn Express & Suites. I am pleased you had a pleasant stay. I do apologize for the inconvenience you must have encountered while our dryer was acting up. I hope you stay with us again, at Holiday Inn Express & Suites, so we have... More 

Tampa, Florida
1 review
4 of 5 stars Reviewed August 9, 2016

Hotel made good on promise of screened window to outside, no fragrances, no new carpet or new paint. Rooms were good, but initially we were on ground floor on freeway side. Next day Anthony moved us to similar room on 3rd floor away from freeway where we spent the rest of our stay.

Helpful?
Thank 182fred
Management response:

Hello 182Fred, I want to thank you for taking the time to review our hotel, Holiday Inn Express & Suites. Every review good or bad help us grow to better serve our guests. I am happy to hear you had a pleasant stay with us. I do want to apologize for putting you on the ground floor on the freeway... More 

Waldorf
Level Contributor
281 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed August 3, 2016

This Hotel is close to shopping and food, set beside a shopping center. Quiet and comfortable. Nice breakfast service each morning. Pricing reflects "standard Alaska pricing". Staff was very friendly and accommodating.

Helpful?
Thank Fran F
Management response:

Hello Fran F, I want to thank you for taking the time to review our hotel, Holiday Inn Express & Suites. Reviews good or bad help our hotel grow to better serve our guests. I am glad to hear you found our staff friendly and accommodating, along with our hotel being quiet and comfortable. I hope next time you are... More 

Gold Coast, Australia
1 review
3 of 5 stars Reviewed August 1, 2016

The beds were extremely hard with very thin pillows WiFi was hard for even the front desk to set up & wasn't available in your rooms and it was very noisy from outside so couldn't close windows due to no AC. Food in restaurant was fine.

Helpful?
Thank fuelly58
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Dear fuelly58, Thank you for taking the time to write a review about your stay with us. We would like to apologize for the inconvenience caused by the noise level during your visit and for falling short of your expectations regarding our beds, pillows and internet connection. Reviews like yours are very valuable as they enable us to target areas... More 

Dallas, Texas
Level Contributor
3 reviews
3 of 5 stars Reviewed July 21, 2016

When we checked in Anthony was amazing, he allowed us to check in a little early. We were then met by Kyle (Maintenance?) who made us feel right at home with his sense of humor (he needs a raise). From this point on it was downhill.....The hotel was out of regular coffee K-cups, we only had Decaf for our room... More 

Helpful?
Thank katarnold59
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Dear katarnold59, Thank you for writing a very detailed review about your experience. We appreciate you highlighting both the positive and negative aspects of your stay. Please accept our apologies for the staff service deficiencies, especially with the breakfast and housekeeping. Nevertheless, your wonderful comments about Anthony, Kyle, and LJ are being shared with the entire team. It is truly... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Golf course
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the New Holiday Inn Express & Suites Fairbanks. The newest hotel addition to Fairbanks area. Ideally located the Holiday Inn Express and Suites Fairbanks is adjacent to dining shopping and entertainment.Guests of the Holiday Inn Express & Suites Fairbanks, will find this beautifully appointed, state of the art hotel to be well situated for visits to attractions such as Carlson Center, Historic Downtown Fairbanks, and the University of Alaska.Our business travelers will love our hotel s proximity to Boeing, and First National Bank of Alaska.We offer 114 luxuriously appointed guest rooms, including suites equipped with deluxe new bedding, Smart Bath Collection, granite counter tops, 32 flat panel multimedia televisions, and wired/wireless high-speed Internet access. This newly constructed hotel also features an indoor pool, whirlpool, exercise room, business center, and meeting room. Ask about our Free Airport Shuttle Service 24/7. The next time travel takes you to Fairbanks Alaska , Stay Smart at the Holiday Inn Express & Suites Fairbanks Alaska! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Fairbanks

Address: 400 Merhar Ave, New Property, Fairbanks, AK 99701-3166
Location: United States > Alaska > Fairbanks
Price Range: $135 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Fairbanks 2.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Fairbanks
Holiday Inn Express Fairbanks
Holiday Inn Express Hotel & Suites Fairbanks Alaska
Hotel Style:
#4 Family Hotel in Fairbanks
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