We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Staying in this hotel was one of the best experiences in Fairbanks. We had a positive experience with every staff member we met. The rooms were spacious and clean. Check in and out were a breeze. I had the opportunity to talk to one of...More
I stayed just 1 night after left my other place. I am always staying with IHG Group when I get the chance, this is a good option for your around Fairbanks, good breakfast, leisure area, short walk to outdoor little mall.
Stay Report - 4/6 - 4/8
Location: The hotel is located in a shopping center off the Johannsen Expressway about a mile west of the Steese Expressway (AK Highway 2). Nearby are a Walmart, Fred Meyer, Home Deport and a number of fast food restaurants. Downtown...More
was given a dirty room that had not been serviced . second room tv did not work properly . breakfast was not ready when posted .shuttle was not running . after contacting the property no reply . they don t care ! there are less...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites FairbanksResponded 4 weeks ago
Thank you for staying at our hotel and for taking the time to write your honest review. I am sorry to learn that we were not able to provide you with the quality of service and accommodations you deserved during your recent visit...More
I was very impressed this visit on the friendliness and service of the staff. The room was spotless (thanks Housekeeping!), the new pillows......WOW! So comfortable! Karen, the breakfast hostess, was so accommodating and caring to every guest I saw come through. She made sure everyone...More
This hotel, as of April 2015, had two clothes washers and dryers. If I remember right, they we located on the second floor and both the washers and dryers cost $1.00USD per load. The front desk sold detergent.