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All reviews jefferson davis highway few issues handicap accessible room front desk traveling north full kitchen the hotel staff smoking room the room was nice business center donuts staff was friendly dishwasher cooktop housekeeping kitchenette sink
I stayed at this property for 2 months with my job. The people such as Olivia at the front desk was great, Cynthia who is a part of housekeeping was also awesome and the rest of the housekeeping staff was overall good. The issue was...More
Date of stay: October 2018
Response from IHGService, Guest Relations Manager at Candlewood Suites FredericksburgResponded November 6, 2018
Thank you for your long-term stay and for taking the time to leave us feedback. I am sorry to learn about your disappointment with the cleanliness of some of the rooms that your co-workers stayed in. Along with your observations about the level...More
We were fortunate enough to seek sanctuary here because we evacuated our home on the Outer Banks of North Carolina. The general manager, Carol, and the front dest manager, Teresa were overwhelmingly compassionate and helpful during this difficult time for us. We were traveling with...More
Shorty after checking in, a housekeeper came in the room without knocking to get her personal items out of the fridge.
The printer in the business center was out of ink.
I attempted to purchase some items from the pantry and the front desk agent...More
Date of stay: September 2018
Response from IHGService, Guest Relations Manager at Candlewood Suites FredericksburgResponded September 21, 2018
Thank you for your stay and for taking the time to leave us feedback. I appreciate you as one of our IHG Rewards Platinum Elite members! I am sorry to learn about your disappointment with the bed and staff service received. Your comments...More
We have stayed at different Candlewood Suites in our travels with our dog. All the others have been much better. There is literally nothing for breakfast except a frosted donut. Not one piece of fruit. Our first floor room facing the street had the noisiest...More
I love that Candlewood Suites is Pet-friendly! So nice to have a large space to stay with family and our dog. Was disappointed that I booked two 1 bedroom king suites and they were not side-by-side or across the hall from each other. My family...More