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Holiday Inn Boston Brookline

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1200 Beacon Street, Brookline, MA 02446
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568 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Boston Brookline
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Showing 537: English reviews
Astoria, New York
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed April 27, 2014

This is this most interesting hotel in America and it must be an extremely frustrating place to work. I hope the owners of this Holiday Inn read this and reflect. First off, this is not one hotel but two. The bulk of the hotel is known as "the Atrium" and was constructed in the 1950's as a drive up to... More 

Helpful?
3 Thank Ben S
HIBrookline, General Manager at Holiday Inn Boston Brookline, responded to this review

Thank you for your very candid remarks, I appreciate the feedback. Indeed the hotel has it's challenges, especially with our interior rooms. You will be pleased to know that the hotel is currently working with a design company and have just completed on of our model rooms for the ownership and Holiday Inn to comment on. The plans will be... More 

Kingston, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 19, 2014

I stayed here with my friend from the 16th to 18th of April. I was told I would need to place a deposit with the hotel. However, after I left, the refund never came. When I called the front desk, he told me he doesn't know what is going on and I had to call 3 days later, when the... More 

Helpful?
Thank DisappointedCust2014
HIBrookline, General Manager at Holiday Inn Boston Brookline, responded to this review

Thank you for taking the time to share your comments with us, I will look into this further as some of our reservations are pre-paid in advance, which could be referred to as the deposit. I am not sure why we were unable to look to your question at the front desk, and I will send you an e-mail privately... More 

Travelers are raving about these Brookline hotels

New York City, New York
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed April 16, 2014

We needed a room for the night in the Brookline area of Boston and an internet search revealed a King Bed non-smoking room at the Holiday Inn Brookline for $199 plus $27 for parking in a self-park underground garage with too few handicap spots. We've stayed at this property a couple of times but not in the past 12 years...the... More 

Helpful?
Thank layyylah5
IHGCare, Guest Relations Manager at Holiday Inn Boston Brookline, responded to this review

Dear layyylah5, First of all, thank you very much for your recent stay at our hotel. We are delighted to read you liked our location. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I would like to apologize for the overall dissatisfaction you had experienced during... More 

Atlanta, Georgia
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 15, 2014

I don't think anyone goes to the Holiday Inn because they are expecting a luxury experience. For simply adequate travel accommodations this branch of the Holiday Inn chain doesn't disappoint. It provides clean, utilitarian rooms, with tiny bathrooms, and air conditioning unit that sounds like you're living under an airport and no amenities. But its located right in the heart... More 

Helpful?
Thank NewishToTravel
IHGCare, Guest Relations Manager at Holiday Inn Boston Brookline, responded to this review

Dear NewishToTravel, Thank you very much for sharing your experience with us. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.... More 

AMHERST,MA
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed April 9, 2014

Because of the hotel's excellent location,I've stayed there,on business, once or twice a year for more than ten years. The place now reminds me of an old friend who has begun to show his age. The elevator moves slowly,the beds sag,the bed linens are worn,the in-room coffee service provides packets of powdered "creamer" that were once common in cheap hotels... More 

Helpful?
Thank MICHAEL L
HIBrookline, General Manager at Holiday Inn Boston Brookline, responded to this review

Thank you for taking the time to share your experience with us, as your honest feedback is valuable for both myself and the management staff. I will discuss your comments with the housekeeping manager regarding the mattress. The room linens we are constantly adding new inventory, we will make sure that closer attention is paid to worn linens so they... More 

Miami, Florida
Level Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed April 3, 2014

This location was very convenient for me as I was visiting a relatie at the nearby hotel. The staff was so nice and friendly. The room was very comfortable and nice. The rate was very reasonable for this location. I would return to this hotel.

Helpful?
Thank Jeff G
HIBrookline, General Manager at Holiday Inn Boston Brookline, responded to this review

It is always rewarding to hear such great comments about the staff as they truly make the difference. We hope that we see you the next time you visit the Boston-Brookline area, and thank you for taking the time to write us, we appreciate the feedback. More 

Newington, Connecticut
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed March 30, 2014

Just in town for small business and figured to look for a slightly cheap hotel with great location to Downtown. You can't go wrong with this hotel! The staff were VERY courteous and made check-in VERY easy. The room was MUCH bigger than anticipated, but with bed + walking space, it lacked in closet and bathroom space. The only fault... More 

Helpful?
Thank robromansvoice
HIBrookline, General Manager at Holiday Inn Boston Brookline, responded to this review

It will be my pleasure to share with the team those comments regarding the staff, as they are always trying to make every guest experience as great as yours was, thank you for sharing this with us. Some of the hotel rooms do indeed have standup showers, and we are currently putting together a model room as I am writing... More 

West Stockbridge, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 22, 2014

Only stayed one night. Had a morning hospital visit. We loved the location and the staff was friendly and helpful. The bed was comfortable and the room clean. My husband and I had a lovely walk to dinner. We will be back when we have more time to enjoy the area.

Helpful?
1 Thank Michelle L
HIBrookline, General Manager at Holiday Inn Boston Brookline, responded to this review

We love to hear about how great the staff is, as they make every effort to provide that extra personal touch. We are located very close to the Longwood area hospitals, and we hope that you took advantage of our complimentary shuttle that runs to those hospitals. Thanks for your feedback, and we hope to see you the next time... More 

Waterbury, Vermont
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 16, 2014

Visited recently to accompany a patient for minor surgery and subsequent recovery at the hotel. The staff were VERY attentive to her dietary and other needs....even after the bandages came off. They were helpful and friendly at all times, without exception. It's perfect for this type of stay. We already knew about the comfy mattresses and perfectly soft pillows from... More 

Helpful?
1 Thank Donald G
HIBrookline, General Manager at Holiday Inn Boston Brookline, responded to this review

Thank you for your detailed feedback, it is wonderful to see that the staff made a positive impression on you while you were recovering. Our housekeeping staff will be pleased to hear about how clean your room was, and everything in working order. We are convenient to the train, steps from our door, making an easy process to travel to... More 

Camden, Maine
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 11, 2014

I have found myself coming to Boston frequently for business over the last year. When this started I found the Holiday Inn Brookline and have never regrretted it. It is close to everything. The T is right out front and is easy to use. Staff has always been great to deal with. Thdey are very helpful, friendly and accomodating.In thee... More 

Helpful?
1 Thank Norman H
HIBrookline, General Manager at Holiday Inn Boston Brookline, responded to this review

It was a pleasure to read this the other morning to my staff, and more importantly the night auditor, as that position and hours can be a challenge in itself, but Robert is a one of a kind individual who we are grateful to have on our team. I am not surprised that the other front desk members made an... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Brookline-Boston hotel is located just minutes from downtown Boston amidst the charming brownstones and tree-lined streets of historic Brookline. Our hotel is near Boston University, Boston College, Hynes Convention Center, Fenway Park (home of the Boston Red Sox) and many Boston Hospitals, including Children's Hospital, Brigham and Women's Hospital and Dana Farber Cancer Institute. The hotel offers free shuttle service to the Longwood Medical Area.The Holiday Inn Boston-Brookline has a beautiful hotel lounge and restaurant with room service located on our first floor serving you in our 6-story atrium under umbrellas and arches central to our indoor heated pool. This 225 room, pet-friendly Boston hotel also offers free Wi-Fi, fitness room, guest laundry and dry cleaning services, bell service, and an on-site parking garage. Planning a Boston wedding reception, event, or corporate meeting? Let the Holiday Inn Brookline-Boston hotel be your event venue. Our hotel has 4 large hotel meeting rooms accommodating 4 to 400 guests. We have a dedicated and friendly staff here to assist you with all of your event planning needs. Discover all Boston has to offer at the Holiday Inn Boston-Brookline hotel. ... more   less 

Additional Information about Holiday Inn Boston Brookline

Address: 1200 Beacon Street, Brookline, MA 02446
Location: United States > Massachusetts > Brookline
Price Range: $195 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Boston Brookline 3*
Number of rooms: 200
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Also Known As:
Holiday Inn Boston Brookline Hotel Brookline
Holiday Inn Brookline
Brookline Holiday Inn
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