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DoubleTree by Hilton Hotel Vancouver, Washington

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DoubleTree by Hilton Hotel Vancouver, Washington
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363 Reviews from our TripAdvisor Community

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Showing 362: English reviews
1 review
4 of 5 stars Reviewed 1 week ago

Enjoyable stay, no major issues; was greeted with two warm cookies for my wife and I; the whole check-in process took 2 minutes; my wife and I used the fitness room on one of the days of our stay; without hesitation I would stay here again, if I find myself in Vancouver, WA.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Michael K
Denver, Colorado
1 review
5 of 5 stars Reviewed 2 weeks ago

Very clean and fresh smelling hotel. The staff was very accommodating and friendly. It had everything we needed to make our stay enjoyable. The family suite is a plus and worked well to help us spread out.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Doua Y
Melinda W, General Manager at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

Thank you Doua for the great comments! I'm glad that you enjoyed your stay and that the family suite met your needs. I hope we'll have the pleasure of serving you again in the future! Thank you again and have a great week. More 

Denver
1 review
2 of 5 stars Reviewed 2 weeks ago

The rooms were fine and my king room and good work space But the breakfast buffet left much to be desired when at 8am it was out of food and they were waiting for the supply truck. It was OK overall but not of he caliber I expect from a double tree.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kimberly A
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give... More 

seattle, United States
2 reviews
3 of 5 stars Reviewed 3 weeks ago

The room was clean and comfortable. Hotel was easy to find and in a good location. A few staff had superior customer service but some staff seemed as if they didn't want to be bothered. The cookies were great and warm.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Portia R
Melinda W, General Manager at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

Portia, Thank you for taking the time to review us. I'm glad that you found the accommodations clean and comfortable and that our staff treated you well. I'd love to know more about the person you felt couldn't be bothered so that I can follow up!! If you're able to contact the hotel to provide that information I would appreciate... More 

Yakima, Washington
1 review
5 of 5 stars Reviewed 4 weeks ago

I had a great experience here with my family. Great overall hotel. The staff were very attentive, and helpful. The pool was very nice, and well maintained. I was very pleased, and would love to come back again!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Justinfrav
Melinda W, General Manager at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

Thank you so much for the review! I'm glad that you and your family enjoyed your stay. We hope to see you again soon!! More 

Bend, Oregon
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Despite an early check in, I got the last room in the place as all the other rooms were taken online. My room was a disabled guest room. Great the hotel has this room, but not so great as a consumer. The air-conditioning unit was old and noisy. The whole place seemed dated. The staff was courteous but not friendly.... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank SteveKornfeld
Melinda W, General Manager at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

Steve, Thanks for taking the time to provide some feedback about your stay. I'm so sorry that you were put into a handicap accessible room when you did not reserve one. Good news about the air conditioners though, we've got a stack of brand new ones to replace some of the rooms. We try to stay on top of keeping... More 

Seattle, Washington
1 review
5 of 5 stars Reviewed July 23, 2016

The staff was pleasant and the room was very nice; much nicer than I expected. I think this must be a newer hotel. I just got a King room but it had a seperate desk space larger than my own office, a sitting room and the bedroom was seperated by a partial wall. I was pleasantly surprised and will book... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 798tashad
Melinda W, General Manager at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

798tashad, Thank you so much for the review!! I'm excited to share your comments with the rest of the team. We really appreciate the kind words and look forward to the opportunity to serve you again in the future. More 

Sacramento, California
1 review
2 of 5 stars Reviewed July 22, 2016

They did not honor our reservation and we were bumped our 2nd night. This created a stressful situation since most everything else was already booked by the time we arrived and discovered we were bumped

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Carol M
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give... More 

The Netherlands
Level Contributor
57 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 21, 2016

This hotel is a good alternative if you want to stay out of Portland due to the higher hotel prices. When you have a car, the location is good for driving your car to Portland. The hotel is not to big and is having a modern look and feel. The staff was nice and took some tome foor you. Parking... More 

Helpful?
Thank Jahoovdmeer
Melinda W, General Manager at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

Thank you for taking the time to review us. I'm glad you found the DoubleTree Vancouver to be centrally located and close to Portland. You're right, we are a great alternative to our sister city in Oregon. We hope to see you back again soon. More 

Greensboro, United States
2 reviews
2 of 5 stars Reviewed July 20, 2016

Do not upgrade diamond members. Lobby was full of upset people who had been over booked. Charged for kids breakfast with diamond. Internet does not work and had not worked. No managers working. Front desk promised that she would call me the next day. She never called.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Austin H
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Newly Renovated - Each spacious guest room at our DoubleTree hotel features complimentary WiFi, refrigerator and microwave. Enjoy the indoor pool, whirlpool, fitness center, outdoor patio and complimentary parking. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Vancouver, Washington

Address: 12712 SE 2nd Cir, Vancouver, WA 98684-6018 (Formerly Phoenix Inn - Vancouver)
Location: United States > Washington > Vancouver
Price Range: $144 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Vancouver, Washington 3*
Number of rooms: 98
Reservation Options:
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Also Known As:
Phoenix Inn - Vancouver Hotel Vancouver
Phoenix Hotel Vancouver
Hotel Style:
#12 Business Hotel in Vancouver
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