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Holiday Inn Express & Suites Williston

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Holiday Inn Express & Suites Williston
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45 Reviews from our TripAdvisor Community

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Showing 45: English reviews
Devon, Canada
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This very well run hotel has everything you will need for your business or family stay. Seriously the cleanest and best run hotel we have ever stayed at. And we stay at many. Staff is over the top professional. We felt like we were at a resort! Thank you to the management that clearly has not overlooked a single thing... More 

Helpful?
Thank Michelle W
Rich R, Front Office Manager at Holiday Inn Express & Suites Williston, responded to this review

Thank you for choosing our hotel for your recent stay in Williston. We greatly appreciate that you took the time to write us review, as our guests’ satisfaction is our main priority! It was a pleasure to have you as our guest. I will forward your comments to our staff! We appreciate your kind words! We hope to see you... More 

Kennewick, Washington
Level Contributor
496 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was perfect for its property type. Holiday Inn Expresses are usually nice, but this property was exceptionally nice. Very nice common areas, larger than normal seating area and breakfast area (including outdoor seating). Nice outdoor area with barbecue grills. Apparently they had a separate laundry area and locker room for oil field workers on premises. Everything was spotless. The... More 

Helpful?
Thank OutdoorBoomer
Rich R, Front Office Manager at Holiday Inn Express & Suites Williston, responded to this review

Thank you for taking the time to let us know how your stay was with us! I am happy to know you enjoyed our hotel and the amenities that we do provide and that our staff was able to accommodate your needs. We take customer service very seriously and I am proud to know that my staff was able to... More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 3, 2016

the beds are good the staff was very friendly and helpful pretty good location clean and quiet hotel as well enjoyed my stay there the breakfast was also pretty good overall this hotel is a great choice

Helpful?
Thank Papadorough
Rich R, Front Office Manager at Holiday Inn Express & Suites Williston, responded to this review

Thank you for taking the time to let us know how your stay was with us and for choosing the Holiday Inn Express & Suites to accommodate your stay! I am happy to know that you enjoyed our staff and our breakfast! We hope to see you again in the near future! -Mariah Lead Front Desk Clerk More 

A TripAdvisor Member
1 of 5 stars Reviewed May 24, 2016 via mobile

On 5/24/2016, I inadvertently booked a 1 night stay at this hotel through an app on my phone. Realizing my mistake, I immediately contacted the hotel, to cancel my reservation. The hotel stated they have a hard policy on cancelations, and they would not allow me to cancel. Since I'm a Platinum IHG member, I contacted IHG and they extinguished... More 

Helpful?
Thank A TripAdvisor Member
Rich R, Manager at Holiday Inn Express & Suites Williston, responded to this review

I do apologize that a manager was not contacted regarding this matter. I have informed all of my front desk agents when a situation like this arises, to contact a manger. Therefore, situations similar to yours can be avoided to future guests. I do hope that you will give the Holiday Inn Express & Suites another chance to make it... More 

1 review
5 of 5 stars Reviewed April 30, 2016

Being a spire elite member and staying across all IHG hotels in the country, this Holiday Inn is immaculate! Very clean hotel, attentive staff, and very comfortable beds. Also, it smells wonderful the second you walk through that front door. Keep up the great job Management! :) Also, Mariah was extremely sweet and informative as to restaurants and nearby activities.

Helpful?
Thank Cezary S
Rich R, Front Office Manager at Holiday Inn Express & Suites Williston, responded to this review

Thank you for taking the time to let us know how your stay was with us! I am happy to know that it was a success! We try our best to deliver our loyal guests the best possible service. I will forward your message on to our Management team! We do hope to see you again in the near future! More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 22, 2016 via mobile

The place is wonderful and clean and the staff is so friendly and helpful. When you first walk in it is so designed perfectly its like eye candy. I couldn't ask for a better place in such a rugged city. They even let me check in,after they heard my circumstances.

Helpful?
Thank Sairy M
Rich R, Front Office Manager at Holiday Inn Express & Suites Williston, responded to this review

Thank you for your kind words! I am happy to know that you enjoyed our staff and your stay with us! We hope to see you again soon! -Mariah Lead Desk Clerk. More 

Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 13, 2016

I have travelled to Williston several times over the last few years and recently stayed here for the first, and last, time. The entire staff is very friendly - no exception. The free internet access was very bad and unusable, The room was not clean. This centered around the bathroom and was very disappointing. I'll choose another hotel on my... More 

Helpful?
Thank Bert G
Rich R, Manager at Holiday Inn Express & Suites Williston, responded to this review

Thank you for taking the time to compliment our friendly staff. I apologize that our internet access did not meet your expectations, the hotel is currently in the process upgrading our internet services. This matter has been forwarded to management and housekeeping staff to ensure a clean and comfortable room. We do hope that next time you're in the area... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 19, 2015

I had a reservation in September but was unable to stay because I became extremely ill. I called to cancel and they refused to cancel because it was within their 24 hour notice period. I left a message for someone I believe was the Assistant General Manager. She never called me back. Again, I called today and left a message... More 

Helpful?
2 Thank Carrie L
Rich R, General Manager at Holiday Inn Express & Suites Williston, responded to this review

The hotel management team thanks you for bringing this matter to our attention. I do apologize that you were sick and that our policy resulted in you being charged. I hope that you will stay with us on your next trip to Williston. More 

Williston, North Dakota
Level Contributor
55 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 7, 2015 via mobile

Very nice facility! Very friendly and helpful staff! Big Willy's right next door has good food and nice bar! The hotel is a little pricey but it is Williston ND so to be expected. From perspective worth it!

Helpful?
Thank Charlie R
Rich R, Front Office Manager at Holiday Inn Express & Suites Williston, responded to this review

Thank you for choosing the Holiday Inn Express to accommodate your stay! We are very pleased to know that you enjoyed your time with us. Thank you for taking the time to let us know how we are doing. We hope to see you again in the near future! -Mariah, Lead Front Desk Clerk More 

Plainfield, Illinois
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 28, 2015

Only stayed one night for business, so review is only on the room itself and the breakfast. Room was very large and clean. There was some minor noise from street outside window and from adjacent units. Room temperature controls and bed was very comfortable. Included breakfast had many choices and was above average. A bit pricey for a Holiday Inn... More 

Helpful?
Thank Matthew F
Rich R, Front Office Manager at Holiday Inn Express & Suites Williston, responded to this review

Thank you taking the time to let us know how your stay was with us! I am very sorry that there was outside noise disturbing you on your business trip. I am pleased to know that you enjoyed our breakfast and our staff! We hope to see you again in the near future. -Mariah Front Desk Lead Clerk More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Holiday Inn Express & Suites Williston

Address: 415 38th St W, Williston, ND 58801-2801
Location: United States > North Dakota > Williston
Price Range: $109 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Williston 2.5*
Number of rooms: 90
Reservation Options:
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