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Quality Inn

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127 Reviews from our TripAdvisor Community

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Showing 126: English reviews
Wyalusing, Pennsylvania
Level Contributor
134 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We were insure what we would find, as ratings were low. But we were pleasantly surprised. Our room was clean and comfortable. The man who registered us was very friendly. Dennys is tangent, and offered a discount on meals to those staying at the inn. We'd return here.

Helpful?
Thank Linda N
Horseheads, New York
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here the night before The Boilermaker 15K road race as there were no rooms available (for a reasonable price) in Utica. The amount of time actually spent in the room was less than 10 hours, so keep that in mind with this review. Having stayed at this hotel in 2014 and having a less-than-ideal experience (room cleanliness left... More 

Helpful?
Thank Mongrel08
Lisbon, New York
Level Contributor
64 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was a little leery of staying here as some of the reviews weren't great, but as there were no other Choice Hotels nearby and I was using reward points, I thought I'd roll the dice. I noticed more recent reviews mentioned remodeled rooms so I figured I was fairly safe. Didn't start off great - the exterior definitely needs... More 

Helpful?
Thank jennz_id
Binghamton, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I am a died in the wool Choice Hotels person. They generally have locations where I need them for my work. Usually do not stay at the Quality brand due to the lack of quality in them if you will. After my stay at this hotel, I never will again. Only reason I did this time was there was no... More 

Helpful?
Thank mychal1959
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 30, 2016 via mobile

I stayed here and the first room we checked into was a king size bed room. There were stains on the sheets and had a hair in the bed. There were rust stains on the tubs. We had to change rooms. It was my husband and I and they moved us to a room with 2 double beds. We both... More 

Helpful?
1 Thank Jneedal
qualityinnrome, Webmaster at Quality Inn, responded to this review

Dear Guest, I appreciate your comments. And I sincerely apologize for the lapses you experienced. This not an indication of how we normally conduct our business. We focus on providing the best possible guest experience, and I regret that we let you down. Please try us again in the future. You’ll see that we’re always changing and improving to serve... More 

Grantham, New Hampshire, United States
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 17, 2016

My family stays at the Quality Inn every time we go to Rome, usually once a year, to visit family. This time I went on my own. As always, the front desk clerk was pleasant and helpful. I did have to go back to have the electronic key recoded, but no big deal. When I opened the door I was... More 

Helpful?
Thank Lorie M
qualityinnrome, Webmaster at Quality Inn, responded to this review

Dear Guest, Thank you so much for your kind words and for being a returning guest. I'm glad you noticed and liked our recent improvements. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you,... More 

Pleasant Valley, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 9, 2016 via mobile

2 double bed room was very small. Both colored bedspreads had burn holes in them. The comforters had stains on them. The shower was very narrow and the bathroom was tiny with barely enough room to turn around in. The bathroom had a smokey smell. We plugged our cell phones into the outlets and the phones would not charge. We... More 

Helpful?
Thank Kerry L
qualityinnrome, Webmaster at Quality Inn, responded to this review

Dear Guest, Thanks for your comments about our hotel here in Rome. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future.... More 

Buffalo, New York
1 review
5 of 5 stars Reviewed May 7, 2016

The hotel was nice and clean. The rooms are really good. Its more than we expected. It is not far from casino and located in the heart of the city. The management were very friendly. This is the best place to stay in and around rome

Helpful?
Thank sasikirandivi
FArmington, ny
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 20, 2016

We just stayed for one night. But we will be back for sure. The room was clean, which is the most important item on the list to me! Front Desk was great got us a room on the first floor as requested. Denny's being right next door was great for our late arrival.

Helpful?
Thank GMtweety
qualityinnrome, Webmaster at Quality Inn, responded to this review

Dear Guest, I’m glad you had such a nice experience with us here in Rome, and I thank you for your positive comments. We enjoy providing a great experience for all kinds of travelers, and I’m very pleased that you enjoyed being with us at our hotel. We’ll be here for you in the future if you visit the area... More 

New York City, New York
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 18, 2016

Very clean and comfortable. They aim to please with room preference. Low noise level and feeling of safety. Daytime lady at the front desk is so friendly and genuine. Attached to a Dennys restaurant that is great at any time.

Helpful?
Thank bonnie b
qualityinnrome, Webmaster at Quality Inn, responded to this review

Dear Guest, Thanks for your kind words about our clean, comfortable and friendly hotel with plenty of amenities. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us again the next time you’re in town. We appreciate the opportunity... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Quality Inn

Address: 200 S James St, at Erie Blvd., Rome, NY 13440-6731
Location: United States > New York > Rome
Price Range: $88 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 103
Reservation Options:
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Also Known As:
Quality Hotel Rome
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