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The Executive Hotel at City Center

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The Executive Hotel at City Center
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285 Reviews from our TripAdvisor Community

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Showing 285: English reviews
Corinth, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Beautiful, newly re-modeled hotel in downtown area. Restaurant and bar within the hotel. Within walking distance of historic district and Garrison avenue restaurants. Maria at the front desk was very helpful with directions and recommendations. Enjoyed my stay !

Helpful?
Thank alan r
Cleveland, Arkansas
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Rooms were clean. Being remodeled everything had a clean smell. Beds were comfortable. No complaints at all. Breakfast is not what I'd pay $10 for but some people may think it's great. Parking is free. Close to many bars and restaurants. Newly renovated.

Helpful?
Thank Lesscat
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

this was an awesome hotel has the right price and friendly there restaurant was wonderful had everything we needed. Donald our several was right on the money will stay again. room was top notch clean and friendly truly beautiful for the price.

Helpful?
Thank Rachelle T
Sam A, General Manager at The Executive Hotel at City Center, responded to this review

Thank you so much for much for taking the time to write a great review of the hotel. The hotel sincerely appreciate the nice comments about the hotel and staff. You are completely correct, Donald is a wonderful asset to the hotel, and he raises the bar for the rest of the team to go above and beyond in providing... More 

Oklahoma City, Oklahoma
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Ok, the hotel is getting remodeled ..... And it's going to be nice when it's finished, but they are doing the work over night and the construction works set it off three the first night twice the second. Every time was after 10pm. They will be finished remodeling November 1st this year.

Helpful?
Thank Okiefam7
Del City, Oklahoma
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

When I first arrived, I checked in and got my room key and went directly to my meeting. After we broke for lunch, I decided to go check out my room. I get there and swipe my keys and they wouldn't work. So I go back down to the front desk and they give me new keys and say if... More 

Helpful?
1 Thank VernaM930
Little Rock, Arkansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My family and I stayed there for a soccer tournament in Fort Smith for the weekend and I must say it was a good experience. The rooms were very clean and modern. The waterfall was BEAUTIFUL, as well as the atrium. We had a breakfast buffet and the food was great. We will definitely be back!

Helpful?
1 Thank bryantj195
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

It wasn't all bad, but I'm not sure the hotel is being managed yet. When our team arrived the sign on the building has an arrow saying ➡️entrance➡️. So I schlepped all our gear to the other side of the hotel only to find that entrance requires a key card. Whew! Haven't even checked in an I'm already exasperated. Go... More 

Helpful?
1 Thank Tudalu
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I don't understand the bad reviews. I guess it's people who wanted to swim. We travel often and are picky of our hotel. First the front desk staff was super friendly and helpful. The hotel looks like a new place with all the upgrades and remodeling. It's so cozy now. Our room was modern and super clean. Bed was perfect.... More 

Helpful?
1 Thank Ambernh02
Sapulpa, Oklahoma
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 18, 2016 via mobile

It is under remodel but rooms are excellent. Clean modern environment. Food was good. Staff friendly. Meeting rooms were high tech and we'll equipped. Would have given a 5 if construction was completed. Will stay here again.

Helpful?
Thank Bob L
Sam A, General Manager at The Executive Hotel at City Center, responded to this review

Thank you so much for much for taking the time to review the hotel. The hotel sincerely appreciate the nice comments about the clean accommodation, rooms and staff. We pride ourselves on providing great service and accommodation and we are glad to have succeeded at an affordable prices. We truly appreciate your business and look forward to welcoming you back.... More 

Texarkana, Arkansas
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 9, 2016

So we have stayed at this hotel before. My wife attends a conference at the convention center every 2 years here. Had a good time in the past. Not this time! It seems they have undergone a renovation, well it was 1/2 done while we were there, and a name change. It looks like they were gonna be a double... More 

Helpful?
Thank mkeathley
Sam A, General Manager at The Executive Hotel at City Center, responded to this review

Thank you for taking the time to share your experience and feedback. It is regrettable to hear about the disappointment in your stay. Please accept my apologies for any inconvenience you experienced during your stay. This is not the normal hospitality that we offer our guests. Be assured that your feedback is very important in providing us with valuable information... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
Located in the heart of historic Downtown Fort Smith, The Executive Hotel is the perfect choice for business, leisure and group travel. Wake up with an morning swim in our pool or work out in our fitness room, stay connected with complimentary WIFI, enjoy cocktails and dinner at our on site restaurant and bar, or just relax and unwind near our cascading waterfall. This newly renovated hotel boasts stylish décor, modern conveniences and the best in southern hospitality. Conveniently connected to the Fort Smith Convention Center, The Executive Hotel is the perfect place for business meetings, weddings, or social events. State-of-the-art audiovisual technology, exceptional cuisine, and impeccable service come standard with any function you book in our newly renovated event space. No matter what brings you to The Executive Hotel, our superior service and exceptional amenities will make your stay a memorable one! ... more   less 

Additional Information about The Executive Hotel at City Center

Address: 700 Rogers Ave, Fort Smith, AR 72901-2413 (Formerly Holiday Inn Fort Smith-City Center)
Location: United States > Arkansas > Fort Smith
Price Range: $90 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Executive Hotel at City Center 3*
Number of rooms: 255
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