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DoubleTree by Hilton Fort Smith City Center

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42 Reviews from our TripAdvisor Community

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Showing 42: English reviews
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Lewisville, Texas
Reviewed 4 days ago NEW

When booking, we were blown away at the price for the room, it was less expensive than some of the "cheaper" hotels, superb value for a Doubletree/Hilton Brand. The hotel was extremely clean & staff very friendly. The mattresses and pillows we some of the best feeling I've ever slept on. Great shower pressure too. Cant go wrong staying here.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank stageleftguitar
HOTEL’S FAVORITE REVIEW
Reviewed November 12, 2016 via mobile

I've stayed at the newly remodeled Doubletree (formerly executive hotel and holiday inn) several times in the past because of its close proximity to the fort Smith downtown restaurants and night life and the shuttle service is a big plus. However after seeing the remodel they just finished I can say it's a vast improvement. Not only is the aesthetics...

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Helpful?
Thank adam t
About Hotel's Favorite Review
Sam A, General Manager at DoubleTree by Hilton Fort Smith City Center, responded to this review

Thank you very much for sharing your experience. We truly appreciates the wonderful comments regarding our beautifully renovated hotel as well as the services provided by the hotel staff. We are delighted to hear that we made the top of your list of places to recommend, and to have succeed in showcasing the hotel services and hospitality. Again, thank you...

Litte Elm, United States
Reviewed 5 days ago NEW

Great location, good amenities, excellent service, clean rooms. Employees were friendly for the most part. Restaurant had good selection of food and was tasty. Great place to stay downtown Fort Smith. The parking situation is not the best.

Review collected in partnership with DoubleTree by Hilton
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Thank alvinc390
North Little Rock, Arkansas
Reviewed 6 days ago NEW

Nice room accommodations. There is limited parking for guests during the week. Price was in line with other hotels in the area. Connected to the convention center so this was a plus for us as we were in town for an event there.

Review collected in partnership with DoubleTree by Hilton
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Thank Anna H
Fort Smith, Arkansas
Reviewed 1 week ago NEW

Excellent customer service and clean rooms. Very nice hotel. The breakfast menu was good and room servicW was fast. Staff were friendly and willing to a asister if needed. I just my room would have had a microwave and refrigerator. Overall excellent quality.

Review collected in partnership with DoubleTree by Hilton
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Thank lorandab2017
LITTLE ROCK, United States
Reviewed 1 week ago

One of the best places to stay in Fort Smith for business or pleasure. The bar was fun and the atmosphere was pleasant. The elevators were busy and did not always run, but it was not too much trouble. There were some minor renovations on-going during the stay including painting and pool renovation.

Review collected in partnership with DoubleTree by Hilton
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Thank O3282RVjohnf
Reviewed 2 weeks ago via mobile

My daughter and I stayed here while in Fort Smith to attend an event at the Fort Smith Convention Center, which is attached to the hotel. The hotel was finishing up a full remodel. Our room was very clean and comfortable. There was even a makeup mirror in the bathroom. We had breakfast at the hotel. It was nothing special,...

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Helpful?
Thank Andrea H
Little Rock, United States
Reviewed 2 weeks ago

If you are a business traveler and looking for a convenient place to stay in the downtown area, I would recommend this hotel. It has been renovated from top to bottom. I had stayed at this property when it had a different brand. The common area is very cool. The rooms are nice. My only issue with the hotel is...

Review collected in partnership with DoubleTree by Hilton
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Thank Dedra M
Charlestown
Reviewed 3 weeks ago via mobile

Second stay at this property. It is very clean, modern and contemporary. The rooms are large and the beds are very comfortable. Staff was very welcoming, the bartender was close, helpful but not intruding. Only had breakfast, it was an average hotel breakfast, but will prepared. Everything was freshly prepared except the potatoes.... Frozen and least appealing part of the...

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Helpful?
Thank iradeannas
Sam A, General Manager at DoubleTree by Hilton Fort Smith City Center, responded to this review

Thank you very much for taking the time to share your feedback. We truly appreciate the compliments on the staff and the hotel. We certainly do our utmost to make our guests stay comfortable and pleasant. We pride ourselves on providing great service and accommodation and we are glad to have succeeded. We truly appreciate your business and look forward...

Reviewed 3 weeks ago

Very disappointed for this being a Doubletree! 2 elevators, 9 floors only one worked part of the time. I was here for a volleyball tournament and it was SO LOUD, staff did nothing about the people running everywhere, they seemed overwhelmed and annoyed. I will not stay at this hotel again!

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Helpful?
Thank Amanda N
Sam A, General Manager at DoubleTree by Hilton Fort Smith City Center, responded to this review

Thank you for taking the time to share your experience and feedback. It is regrettable to hear about the disappointment in your stay. Please accept my apologies for any inconvenience you experienced with the elevators and noise from the volleyball tournament. Be assured that your feedback is very important in providing us with valuable information to improve the services we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
Located in the heart of historic Downtown Fort Smith, DoubleTree by Hilton Fort Smith City Center is the perfect choice for business, leisure and group travel. Wake up with an morning swim in our pool or work out in our fitness room, stay connected with complimentary WIFI, enjoy cocktails and dinner at our on site restaurant and bar, or just relax and unwind near our cascading waterfall. This newly renovated hotel boasts stylish décor, modern conveniences and the best in southern hospitality. Conveniently connected to the Fort Smith Convention Center, DoubleTree by Hilton Fort Smith City Center is the perfect place for business meetings, weddings, or social events. State-of-the-art audiovisual technology, exceptional cuisine, and impeccable service come standard with any function you book. ... more   less 

Additional Information about DoubleTree by Hilton Fort Smith City Center

Address: 700 Rogers Avenue, Fort Smith, AR 72901 (Formerly The Executive Hotel at City Center)
Location: United States > Arkansas > Fort Smith
Price Range: $94 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Fort Smith City Center 3*
Number of rooms: 255
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Fort Smith City Center staff and other travelers.
5 questions
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Bismarck, Arkansas
over a year ago
over a year ago

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Questions? Get answers from DoubleTree by Hilton Fort Smith City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room away from the elevator”
 of 5 bubbles 221kennethr, Jan 9, 2017 | Read review
“The only stairwell that has inside access is in a conference room near the concourse leading to the Convention Center.”
 of 5 bubbles Odyssey2002, Dec 13, 2016 | Read review
“Limited quantity of elevators, so rooms nearer to the elevators might help with less wait time.”
 of 5 bubbles C286STdonnad, Dec 5, 2016 | Read review
3 of 3
Questions? Get answers from hotel staff and past guests. Ask a question