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DoubleTree by Hilton Fort Smith City Center

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Traveler (12)
Room & Suite (28)
Dining (9)
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Overview
  • Excellent52%
  • Very good22%
  • Average12%
  • Poor8%
  • Terrible6%
Travelers talk about
“cookies”(30 reviews)
“double tree”(14 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Fort Smith City Center
Special Offer: Double Points, Every Stay
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Offers from DoubleTree by Hilton Fort Smith City Center
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (276)
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Traveler rating
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LanguageEnglish
137
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23
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All reviewsconvention centercookiesdouble treeparking garagefront deskrobotics competitiondowntown restaurantsholiday inngreat showerservice dogrooms are nicegreat hotelbreakfast buffetvery nice staywalking distancein townone night stay
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1 - 5 of 276 reviews
Reviewed yesterday via mobile

I travelled here for a trade show arriving after midnight. When I came to the desk I was greated promptly with a smile and freshly baked cookies! My room was very clean, super spacious and had the most comfortable matters I've ever slept on. I...More

Thank jayj883
Response from Michelle N, Front Office Supervisor at DoubleTree by Hilton Fort Smith City CenterResponded yesterday

We appreciate you sharing your experience with us during your stay. We hope that you will continue to make us your home away from home here in Fort Smith and look forward to welcoming you back.

Hotel's Favorite
Reviewed January 18, 2018 via mobile

I spent several nights in a row at this hotel for business and it was enjoyable. (I spent 15 - 18 nights a month in various hotels.) Breakfast is decent and the beer prices in the bar are very reasonable. The fitness center is large...More

Thank Ron M
Response from Michelle N, other at DoubleTree by Hilton Fort Smith City CenterResponded January 23, 2018

We are delighted to hear that we have exceeded your expectation in every aspects of your stay. Thank you so much for your detailed review. I could not have spelled out the advantages to staying with us any better! We appreciate your feedback and hope...More

Reviewed 3 days ago

The parking is minimal and the staff overbooked two large conventions in the hotel while we were there. The food and beverages are a little expensive for the quality. Otherwise a very nice hotel and good location.

Review collected in partnership with DoubleTree by Hilton
Thank johnkyleday
Response from Michelle N, Front Office Supervisor at DoubleTree by Hilton Fort Smith City CenterResponded 3 days ago

We appreciate you sharing your experience with us during your stay. We hope that you will continue to make us your home away from home here in Fort Smith and look forward to welcoming you back.

Reviewed 4 days ago via mobile

I had a one night stay at this hotel. Really liked the interior atrium. Our room was excellent. Spotlessly clean, really comfortable and very spacious. Staff were exceptionally nice and efficient. Check on and out prompt. Complimentary hot drinks and fruit flavours water at reception....More

Thank pdcaw
Response from Michelle N, Front Office Supervisor at DoubleTree by Hilton Fort Smith City CenterResponded 3 days ago

We are delighted to hear that we have exceeded your expectation in every aspects of your stay. Thank you so much for your detailed review. I could not have spelled out the advantages to staying with us any better! We appreciate your feedback and hope...More

Reviewed 4 days ago

The staff and price were very good. Friendly, easy check-in and check-out. Rooms were checked and cleaned early in the day. Room service was quick. Anything needed was taken care of quickly. Staff was constantly checking to see if anything was needed.

Review collected in partnership with DoubleTree by Hilton
Thank seemerson
Response from Michelle N, Front Office Supervisor at DoubleTree by Hilton Fort Smith City CenterResponded 3 days ago

Thank you for taking a moment to share your experience. I am happy to hear the hotel and staff exceeded your expectations. We look forward to welcoming you back to our hotel in the not too distant future!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Meeting Rooms
Business Center with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Airport Transportation
Dry Cleaning
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Details
Price range
$78 - $157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
$78 - $157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveler (12)
Room & Suite (28)
Dining (9)
Business Center & Event Rooms (8)
Questions & Answers
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reneewy
October 28, 2017|
AnswerShow all 2 answers
Response from Alan M | Reviewed this property |
Definitely give them a call. They are great with that, though, and usually have upgrades available as long as there aren't conferences in the city.
1
Vote
koplinwithak
I stayed at the DoubleTree by Hilton Fort Smith twice during December, 2016. The first time was with my sister while our mother was in hospice at Sparks hospital. For some reason our room didn't get cleaned the first night even though I put the sign for "clean up room" on the door handle. Second night, same thing. The staff were great and never really gave an answer as to why they weren't making up our room. I thought it might be the maid thought the signs were hung out only for "do not disturb," but the third night the room was cleaned. Yay! Anyway, after my mother passed my husband and I flew back into town from Utah within just a few days. I could have chosen to book a different hotel, but the main reason I booked again at the DoubleTree is because the beds were so comfortable. I happen to be in the market for a new mattress and my question is what is the brand, make, model, etc of your mattresses? My sister and I stayed in room #215, my husband and I stayed in room #201. Both were so comfy, I want to find out what kind of mattress, mattress pad, etc. the hotel uses. Thanks!
December 26, 2016|
AnswerShow all 2 answers
Response from koplinwithak |
Thanks Sam. I will definitely stay there anytime I visit family again. BTW, I meant to give a thumbs up on the reply, but accidentally hit the wrong button. Is there a way to change that?
0
Votes
madelinecolee
September 14, 2016|
AnswerShow all 2 answers
Response from Okiefam7 | Reviewed this property |
They were working on it, call before you book.
0
Votes
Room Tips
"Choose another hotel"
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"Ask for city views"
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"Get a room on a high floor as the 5-story water fall is very loud in the lobby area."
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"IF you have to go, choose upper floor and avoid noise from the bar."
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