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DoubleTree by Hilton Fort Smith City Center

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Traveler (36)
Room & Suite (30)
Dining (9)
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Rooms
Nov 25Nov 26
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1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent46%
  • Very good24%
  • Average13%
  • Poor9%
  • Terrible8%
Located in the heart of historic Downtown Fort Smith, DoubleTree by Hilton Fort Smith City Center is the perfect choice for business, leisure and group travel. Wake up with an morning swim in our pool or work out in our fitness room, stay connected with complimentary WIFI, enjoy cocktails and dinner at our on site restaurant and bar, or just relax and unwind near our cascading waterfall. This newly renovated hotel boasts stylish décor, modern conveniences and the best in southern hospitality. Conveniently connected to the Fort Smith Convention Center, DoubleTree by Hilton Fort Smith City Center is the perfect place for business meetings, weddings, or social events. State-of-the-art audiovisual technology, exceptional cuisine, and impeccable service come standard with any function you book.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Shuttle Bus Service
Room Service
Free Parking
Wheelchair access
Restaurant
Bar/Lounge
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Family Rooms
Good to know
HOTEL STYLE
Centrally Located
Business
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Double Points, Every Stay
Hotel deals
Location
Full view
82Good for walkers
Grade: 82 out of 100
25Restaurantswithin 0.25 miles
8Attractionswithin 0.25 miles
Reviews (350)
Filter reviews
350 results
Traveler rating
163
84
46
30
27
Traveler type
Time of year
LanguageEnglish
163
84
46
30
27
Show reviews that mention
All reviews convention center cookies double tree parking garage across the street holiday inn dog show easy walking distance nice clean hotel downtown restaurants higher floor room service worked great the wi fi very nice stay one night stay front desk staff staff was friendly
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1 - 5 of 350 reviews
Reviewed 3 days ago

This was a nice, clean place to stay. The beds were very comfortable. I am looking forward to the next time that I get a weekend out. This will definitely be the hotel I will stay at. It is a wonderful location.

Review collected in partnership with DoubleTree by Hilton
Thank Sightsee25147397787
Hotel's Favorite
Reviewed August 26, 2018 via mobile

Located just off just a block south off HWY 64/Garrison street, walking distance to several restaurants and pubs. Has small parking area but more parking across in parking garage which is free on weekends. Hotel check in was friendly and accommodate our request of wanting...More

Thank Okiedevildog
Response from Michelle N, Front Office Supervisor at DoubleTree by Hilton Fort Smith City CenterResponded August 28, 2018

We are delighted to hear that we have exceeded your expectation in every aspects of your stay. We appreciate you sharing your experience and look forward to welcoming you back again soon.

Reviewed 1 week ago

This hotel does not reflex or the high expectations , we have experienced from the Hilton Hotels. The quality of this hotel is poor to say the least. Smellyrooms, broken items in the room, dirty windowsMore

Review collected in partnership with DoubleTree by Hilton
Thank GoPlaces55065079867
Response from MichelleN3080, Front Office Supervisor at DoubleTree by Hilton Fort Smith City CenterResponded 6 days ago

We apologize that your experience was not quite what you expected. We appreciate your feedback tremendously. We take your comments very seriously and want you to know that we will be addressing your points to our teams to help us improve. Thank you for sharing...More

Reviewed 1 week ago

Here is a list: -Very comfortable beds -Nice amount of television stations -I did not want housekeeping, but someone came in anyway. Even with the Do Not Disturb. I will say, it only happened once. -Breakfast for $12.99 was mediocre at best. -When my sister...More

Thank Departure18654429086
Response from MichelleN3080, Front Office Supervisor at DoubleTree by Hilton Fort Smith City CenterResponded 6 days ago

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our...More

Reviewed 1 week ago

It went really downhill as a Holiday Inn, and I had high hopes that Hilton would do more of a makeover than they did. New paint and moving the bar doesn’t do much for it. The rooms are just average, and hoped for more. The...More

Review collected in partnership with DoubleTree by Hilton
Thank Gary D
Response from MichelleN3080, Front Office Supervisor at DoubleTree by Hilton Fort Smith City CenterResponded 6 days ago

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our...More

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Questions & Answers
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sassateck
June 27, 2018|
AnswerShow all 3 answers
Response from Melanie M | Reviewed this property |
No mini fridge in my room
0
Votes
reneewy
October 28, 2017|
AnswerShow all 2 answers
Response from Alan M | Reviewed this property |
Definitely give them a call. They are great with that, though, and usually have upgrades available as long as there aren't conferences in the city.
1
Vote
koplinwithak
I stayed at the DoubleTree by Hilton Fort Smith twice during December, 2016. The first time was with my sister while our mother was in hospice at Sparks hospital. For some reason our room didn't get cleaned the first night even though I put the sign for "clean up room" on the door handle. Second night, same thing. The staff were great and never really gave an answer as to why they weren't making up our room. I thought it might be the maid thought the signs were hung out only for "do not disturb," but the third night the room was cleaned. Yay! Anyway, after my mother passed my husband and I flew back into town from Utah within just a few days. I could have chosen to book a different hotel, but the main reason I booked again at the DoubleTree is because the beds were so comfortable. I happen to be in the market for a new mattress and my question is what is the brand, make, model, etc of your mattresses? My sister and I stayed in room #215, my husband and I stayed in room #201. Both were so comfy, I want to find out what kind of mattress, mattress pad, etc. the hotel uses. Thanks!
December 26, 2016|
AnswerShow all 2 answers
Response from koplinwithak |
Thanks Sam. I will definitely stay there anytime I visit family again. BTW, I meant to give a thumbs up on the reply, but accidentally hit the wrong button. Is there a way to change that?
0
Votes
Room Tips
"I have no idea."
Departure18654429086
1 week ago
Read review
"Ask for a higher floor room for a better view."
221kennethr
Oct 8, 2018
Read review
"Ask for a with a refrigerator and a microwave before making reservations."
kw19662018
Oct 2, 2018
Read review
"Beware of Room 528."
860guadalupeh
Jul 16, 2018
Read review
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PRICE RANGE
$87 - $198 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Executive Hotel at City Center
LOCATION
United StatesArkansasFort Smith
NUMBER OF ROOMS
255
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