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Residence Inn Fort Smith

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Residence Inn Fort Smith
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118 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Wichita, Kansas
Level Contributor
4 reviews
5 of 5 stars Reviewed 6 days ago NEW

Stayed at the Residence Inn over a weekend trip to Ft Smith. I had a really good stay. The front desk was very helpful. Especially Sindy. She was very helpful, sweet, and nice! I hope to run into people like her every time I stay at a hotel. She provided excellent customer service and she has 5 gold stars in... More 

Helpful?
Thank Chris E
Jeremy T, Manager at Residence Inn Fort Smith, responded to this review

Thank you for taking the time to fill this out and let us know how we are doing serving you. We are glad you enjoyed your stay and were able to accommodate your needs. We hope to see you again in the future. More 

Dallas, Texas
Level Contributor
144 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Marriott consistency was our goal in choosing Residence Inn, and they delivered, except for this: the mattress in both bedrooms was less than average. Not just a little, but enough so to mention here. (Having been renovated in 2012, I'm not sure if the mattresses were part of their efforts.) Also, there is only one main entrance to and from... More 

Helpful?
Thank WildWilliam
Jeremy T, Manager at Residence Inn Fort Smith, responded to this review

Thank you for letting us know how we are doing. In 2012 there was a partial renovation done, but we are working for new mattresses in 2017. We hope to see you again in the future. More 

Memphis, Tennessee
Level Contributor
74 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband became ill during our stay, and the front desk was very helpful in granting us a late checkout and asking if there was anything they could do to help. The bathroom was great - the room was very comfortable. Although we did not use the pool, we noticed that there was accommodation for handicapped persons to enter the... More 

Helpful?
Thank Debbiekc73
Jeremy T, Manager at Residence Inn Fort Smith, responded to this review

I hope your husband is feeling better now. We are glad you enjoyed your stay as much as you could. We hope to see you again in the future healthy with a spring in your step. If there is anything we can do please give us a call. Thank you More 

2 reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

Need a little bit more work on cleaning and making beds the Marriott way the some places I was touching was dusty like by the windows but the front desk staff was very nice didn't really see or talk to anyone else housekeeping didn't know if the Celine had mold on it or just old

Helpful?
Thank Kaylynn R
Jeremy T, Manager at Residence Inn Fort Smith, responded to this review

Thank you for taking the time to tell us about your experience. We will definitely take corrective actions to make sure any future guest enjoys their stay more. We hope to see you again in the future. More 

Level Contributor
8 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

The folks here are very helpful and accommodating. I booked a room for myself and my parents. My parents were coming from another location and arrived before me. With just a call from me, they were able to check-in with ahead of me and then I took care of everything else when I arrived. Day 2, had to check out... More 

Helpful?
Thank Anita N
Jeremy T, General Manager at Residence Inn Fort Smith, responded to this review

I am glad to hear you enjoyed your stay. We are happy to help in any way we can. We look forward to see you again in the future. Have a fun, safe Labor Day. More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

Amazing customer service. Big two bedroom suite with kitchenette and two separate bedrooms with bathrooms. Great for family. Fun outside fire pit for late night gathering with family. Shout out to Lindy at the front desk who was extremely helpful!

Helpful?
Thank renyte
Jeremy T, Manager at Residence Inn Fort Smith, responded to this review

We are so glad you enjoyed your stay with us. We are even more impressed with you and congratulations on 50 years together. We wish you many more in the future. More 

Blythewood, South Carolina
Level Contributor
71 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed August 17, 2016

Lets start off with the positive. This hotel has the softest towels I've ever had at a hotel in the last few years. Lately most hotels have towels that feel like scotcbrite pads, these definitely do not. Reality, the rest of the hotel requires an up lift. The grout around the tiles going into the tub/shower is missing and the... More 

Helpful?
Thank Pieter V
Fort Smith, Arkansas
Level Contributor
3 reviews
5 of 5 stars Reviewed August 16, 2016

Breakfast has been a very excellent, Sindy is always greeting and giving love to the guest and doing all she can to help and i've also seen how happy the other guest are as they leave they would stop by and say thank you and keep up the good work. Im staying at the residence Inn due to water damage... More 

Helpful?
Thank shermanchess
Jeremy T, General Manager at Residence Inn Fort Smith, responded to this review

Thank you for taking the time out of your day to tell us how we are doing. We are glad you are enjoying your stay. More 

Topeka
Level Contributor
3 reviews
5 of 5 stars Reviewed July 24, 2016

We stayed for a baseball tournament this past weekend and were very impressed with the cleanliness, great location and excellent breakfast.. Only complaints would be that to keep the kids from disturbing other guest we wanted boys to hang out in lobby and they were not allowed due to a curfew and only 1 elevator.

Helpful?
Thank Valerie C
Jeremy T, Manager at Residence Inn Fort Smith, responded to this review

Thank you for taking the time to fill this out. We do require teams and kids under 18 to be with their parents after 10pm to make sure parents always know where there kids are and what they are doing. We look forward to seeing you again in the future. More 

Denver, Colorado
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 18, 2016 via mobile

We came here to relax after a long day on the road. We wanted to stay because of the pool. It wasn't until after we checked in and got settled we went down to check out the pool to find it closed! I understand that things break but, Had we been told at check in we could have gone somewhere... More 

Helpful?
Thank Lauren M
Jeremy T, Manager at Residence Inn Fort Smith, responded to this review

I apologize we were unable to get a hold of you before you arrived. We have had it posted on our website and we have been calling and e-mailing guest. Unfortunately we were not able to get a hold of everyone to notify them about the pool. If you would like to call the hotel and speak to me further... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Fort Smith

Address: 3005 S 74th St, Fort Smith, AR 72903-5089
Location: United States > Arkansas > Fort Smith
Price Range: $112 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Fort Smith 3*
Number of rooms: 78
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Also Known As:
Residence Inn Fort Smith Hotel Fort Smith
Fort Smith Residence Inn
Hotel Style:
#9 Business Hotel in Fort Smith
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