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Residence Inn Fort Smith

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Residence Inn Fort Smith
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112 Reviews from our TripAdvisor Community

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Showing 112: English reviews
Blythewood, South Carolina
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago

Lets start off with the positive. This hotel has the softest towels I've ever had at a hotel in the last few years. Lately most hotels have towels that feel like scotcbrite pads, these definitely do not. Reality, the rest of the hotel requires an up lift. The grout around the tiles going into the tub/shower is missing and the... More 

Helpful?
Thank Pieter V
Fort Smith, Arkansas
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Breakfast has been a very excellent, Sindy is always greeting and giving love to the guest and doing all she can to help and i've also seen how happy the other guest are as they leave they would stop by and say thank you and keep up the good work. Im staying at the residence Inn due to water damage... More 

Helpful?
Thank shermanchess
Jeremy T, General Manager at Residence Inn Fort Smith, responded to this review

Thank you for taking the time out of your day to tell us how we are doing. We are glad you are enjoying your stay. More 

Topeka
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed for a baseball tournament this past weekend and were very impressed with the cleanliness, great location and excellent breakfast.. Only complaints would be that to keep the kids from disturbing other guest we wanted boys to hang out in lobby and they were not allowed due to a curfew and only 1 elevator.

Helpful?
Thank Valerie C
Jeremy T, Manager at Residence Inn Fort Smith, responded to this review

Thank you for taking the time to fill this out. We do require teams and kids under 18 to be with their parents after 10pm to make sure parents always know where there kids are and what they are doing. We look forward to seeing you again in the future. More 

Denver, Colorado
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 18, 2016 via mobile

We came here to relax after a long day on the road. We wanted to stay because of the pool. It wasn't until after we checked in and got settled we went down to check out the pool to find it closed! I understand that things break but, Had we been told at check in we could have gone somewhere... More 

Helpful?
Thank Lauren M
Jeremy T, Manager at Residence Inn Fort Smith, responded to this review

I apologize we were unable to get a hold of you before you arrived. We have had it posted on our website and we have been calling and e-mailing guest. Unfortunately we were not able to get a hold of everyone to notify them about the pool. If you would like to call the hotel and speak to me further... More 

Edgewood, New Mexico
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 15, 2016 via mobile

For the most part, the hotel rated better than average. The beds were comfortable, the room clean, and the kitchen well-supplied. The bedrooms were "little critters," but overall comfortable. The locus of the hotel is blessed with numerous restaurants nearby. In placing our reservations by telephone, two rooms were reserved instead of two bedrooms. At checkin the mistake was remedied... More 

Helpful?
Thank John C
Jeremy T, General Manager at Residence Inn Fort Smith, responded to this review

Thank you for taking the time to write a response about your stay. We look forward to seeing you again in the future. More 

Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed July 10, 2016

Overall the room was very comfortable. Everything was clean, however it's time to clean the carpets (they felt grimy). The first day of our stay was met with a surprise, while standing at the bathroom vanity, a housekeeper walked in without announcing herself or knocking. When I asked her what she was doing, she said she was going to make... More 

Helpful?
Thank Steve R
Jeremy T, Manager at Residence Inn Fort Smith, responded to this review

Thank you for taking the time to tell us about your stay. I will definitely bring up your experience with housekeeping to the housekeeping supervisor. Unfortunately we cannot do much with the parking lot. We are pretty boxed in by Olive Garden and Red Lobster. We hope to see you again in the future. More 

Atlanta
Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed June 18, 2016 via mobile

This hotel is clean, friendly and accommodating, and conveniently located to lots of restaurants nod a movie lounge. I also like that it is close to groceries/Walmart, drugstores, medical facilities and the airport or interstate. I stay here for "mini staycations" with my elderly mother to give her. Break from her assisted living facility up the street. Breakfast in the... More 

Helpful?
Thank AtlantaTraveler2010
Jeremy T, General Manager at Residence Inn Fort Smith, responded to this review

Thank you for taking the time to let us know how we are doing. We hope to see you again in the future. More 

Durham, North Carolina
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 15, 2016

Desk staff worked hard to accommodate our needs, and were very successful.Rooms were spacious, clean and efficient. Bathrooms were large and clean, with plenty of towels. The kitchen area was clean and contained all the necessary material for cooking, etc. We were impressed with the staff help[ in locating places of interest ion town. Would recommend to couples and families... More 

Helpful?
Thank Paul F
Jeremy T, General Manager at Residence Inn Fort Smith, responded to this review

Thank you for taking the time telling us about your experience with us. We hope to see you again in the future. More 

Melbourne, Australia
Level Contributor
521 reviews
242 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
4 of 5 stars Reviewed May 31, 2016 via mobile

We were checked in around 3pm by a nice lady, Maria, and given a very quiet suite, third/top floor far end of the building away from the outdoor recreation area and swimming pool. There was no view from our rooms, just roof cladding and tree branches, but not a real issue. Our room had a fully equipped kitchen for light... More 

Helpful?
Thank H L
Jeremy T, General Manager at Residence Inn Fort Smith, responded to this review

I would like to thank you for taking the time to write about your experience. My name is Jeremy Tucker and I am the new General Manager. I was actually moving the weekend you stayed at the hotel. Obviously we do still have some training issues we need to address. Please call the hotel and ask for me if you... More 

1 review
1 of 5 stars Reviewed May 17, 2016

Using a hotel's internet is mandatory when traveling for business. The internet at this hotel was way to hard to access, I had to call technical support which was unable to help me. My computer's internal trouble shooting mechanism fixed the issue initially. Then I had to reconnect, and after several rounds of this I was finally able to connect.... More 

Helpful?
Thank Karl P
Jeremy T, General Manager at Residence Inn Fort Smith, responded to this review

Unfortunately you are correct that was unacceptable. We were struck by lightening during your stay and had to have parts overnighted to us and that still did not 100% fix the issue. I apologize for the issues and I understand how important internet connectivity is, i just bought a new modem for my home so I can stay with a... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Fort Smith

Address: 3005 S 74th St, Fort Smith, AR 72903-5089
Location: United States > Arkansas > Fort Smith
Price Range: $112 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Fort Smith 3*
Number of rooms: 78
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Also Known As:
Residence Inn Fort Smith Hotel Fort Smith
Fort Smith Residence Inn
Hotel Style:
#9 Business Hotel in Fort Smith
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