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We were in the area to see a concert at the nearby casino in Roland, OK, and spent the night here. A great hotel and the location was perfect! Hotel is nicely appointed and the staff was excellent. Will stay here again when in the...More
We needed a base for 2 nights. I must start by saying that the staff were wonderful but.....
Our rooms were not cleaned as we had might anticipated. When we returned after a whole day out we found the beds had been turned down rather...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Fort SmithResponded December 11, 2017
Thank you so much for your review of our hotel. Please allow me to apologize for the issues you had with the cleanliness of your room and its quality. It is with deep regret that we fell below your expectations. We work very...More
Spent the night on our fall foliage tour here. The room was clean check in was easy. Had a problem getting on to the internet but finally got it. Breakfast was good several choices. Check out was easy. We had left something behind and they...More
A new Holiday Inn Express. Very clean and quiet rooms. A very nice lobby and very good breakfast with many selections you can for breakfast. Not easy to find off the interstate, but able to find with some twist and turns.
I stayed at the hotel over Memorial Day Weekend. It was a clean hotel. The staff was friendly. The shower soap dispenser was empty the first day that I showered. The housekeeping staff took care of this. I would stay again.