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BEST WESTERN Aspen Hotel

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94 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Houston, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

I was pleased with the effort generally of the staff. But they should have offered me a discount or a true savings on my next stay. Keep the customer happy. The poor clerk at the front was having to clean the rooms and didn't show up until 15 minutes later.

Review collected in partnership with Best Western

Helpful?
Thank Curtis L
Ames, Iowa
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed one night. Hotel is clean and modern, seems recently renovated. Nice tile bathroom and spacious room. A little bit of noise from outside, but can't blame the hotel for a beeping truck backing up. Excellent bed and pillows.

Helpful?
Thank BrazDane
Wichita, Kansas
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel was nice and clean. We stayed two nights. It had a nice looking pool, which we didn't try. It is close to any stores or restaurants you could think of The breakfast was OK. Not great. If you want to toast a muffin or toast, I would suggest putting in the toaster and then go shower and change.... More 

Helpful?
Thank Marlena Z
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Beautifully newly remodeled! The suite we got was clean and roomy. The breakfast was definitely awesome! The Wi-Fi signal is strong. Right in the middle of the Rogers Avenue hub. Thanks for a great stay!

Helpful?
Thank Elizabeth W
Level Contributor
17 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel was very clean and the staff was very friendly. Everything we asked for was quickly gotten and brought to us with a smile. The breakfast was great too and was included in the price. Definitely will stay here again.

Helpful?
Thank Brennan W
Atkins, Iowa
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very knowledgeable staff, VERY clean rooms, and very courteous check in and out. It is a bit hard to find, but there is a light that turns to the right at Chili's that will take you straight in and out with ease. They always great us with a smile and all the employees are very helpful.

Review collected in partnership with Best Western

Helpful?
Thank Anitakayduvall
Springfield, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 15, 2016

The hotel has been remodeled and up dated since my last stay. It is very modern looking, clean and comfortable. The staff were all very polite and friendly. I will stay here again on my next visit to Ft. Smith.

Review collected in partnership with Best Western

Helpful?
2 Thank Beth M
Fort Smith, United States
1 review
4 of 5 stars Reviewed July 5, 2016

The rooms are very comfortable and well decorated. However, the management was absent for 3 days. It appeared as though the maids were left to run the hotel. The front desk was unattended. The breakfast was great.

Review collected in partnership with Best Western

Helpful?
Thank John C
Grapevine, Texas
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 5, 2016

During this stay we found a broken toilet seat, cracked tiles and mold. We asked housekeeping to have maintenance replace the broken toilet seat and clean up the mold but it never happened. We have stayed at this hotel many times over the last ten years but after the renovation and becoming a Best Western the quality has really gone... More 

Helpful?
Thank Richard B
Shelbyville, Indiana
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 3, 2016 via mobile

Most all the staff were courteous and helpful with the exception of the check in staff who seemed annoyed to have to check guests in- really? Everything else about the stay was awesome! Clean, comfy, convenient to food and shopping all around.

Helpful?
Thank Leah K
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The newly renovated BEST WESTERN Aspen Hotel located just off I-540 in Fort Smith is both conveniently and centrally located. The Fort Smith Regional Airport is only minutes away. You are also within walking distance of some popular national chain restaurants or a short trip, via our limited shuttle service, to many other choices. If you wake up hungry, then we have your late night snack needs covered with our new marketplace. Make use of our seasonal outdoor pool and all year indoor fitness center. Wi-Fi and extended cable are free in rooms and in our lobby. Our pet friendly and non-smoking hotel will also offer you customer service that will keep you coming back for all your future trips through the area. ... more   less 

Additional Information about BEST WESTERN Aspen Hotel

Address: 2900 S 68th St, Fort Smith, AR 72903-4000
Location: United States > Arkansas > Fort Smith
Price Range: $81 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Aspen Hotel 2.5*
Number of rooms: 58
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Also Known As:
Aspen Hotel And Suites
Aspen Hotel Fort Smith
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