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Springhill Suites by Marriott Savannah Midtown

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11317 Abercorn Street, Savannah, GA 31419
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Springhill Suites by Marriott Savannah Midtown
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244 Reviews from our TripAdvisor Community

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Oneonta, Alabama
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

This is my 3rd week here and even though it's under renovation I've not heard anything. They was very nice about putting me away from the renovation area. It goes on during the day and between the time I leave in the morning till I get back in the afternoon I can tell they've worked but you don't see or... More 

Helpful?
Thank Tony N B
Vestal
Level Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The web page does state being under construction but unfortunately does not say the hot tub shown in the pictures is no longer there! One of the reasons I picked that hotel was for the jacuzzi! Very disappointed when we checked in! Our room looked like it had been updated but had a strange flow the huge ceiling fan was... More 

Helpful?
Thank wolfie1newyork
SpringHillGM3787, General Manager at Springhill Suites by Marriott Savannah Midtown, responded to this review

wolfie1newyork, We want to take a moment to thank you for your response here on Trip Advisor. Thank you for bringing to my attention the fact that our website is listing that we have a hot tub. We are sorry that we fell short of your expectations. We are taking down the pictures of the whirlpool because as you said... More 

Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 5, 2015

The hotel could use some renovations/new upgrades. Overall it was a good visit. Didn't take advantage of the breakfast since I needed to be someplace before breakfast was served. Room I had was nice, clean, relatively quiet. I did hear some voices from close-by room, or the elevator, since I was right next to that. But, again it was a... More 

Helpful?
Thank 580maureenb
Le Roy, New York
1 review
4 of 5 stars Reviewed October 29, 2015

We were given a remodeled room at Springhill Suites and it was lovely. New beds and beddings, very comfortable. All workers were very helpful and friendly. We enjoyed the free breakfast, too! Try a waffle with pecans! If you stay for 5 nights there is a big discount in price. We really enjoyed staying outside of Savannah at midtown area... More 

Helpful?
Thank sandramA525NP
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 25, 2015 via mobile

If I were to be objective about this hotel and to say what is good, it would be the fact that they offer a reasonable breakfast. Otherwise, this hotel has far to go if it were to honor its '3 stars. ' There is a part of the hotel that was renovated, but it looks far from that. The beds... More 

Helpful?
1 Thank mafhaf
Katie S, General Manager at Springhill Suites by Marriott Savannah Midtown, responded to this review

Thank you for taking the time to provide us with valuable feedback regarding your recent experience with us. Please know that we are working diligently to correct the issues that you encountered in our renovation room to ensure that these things don't continue going forward. More 

Cottonwood Shores, Texas
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 23, 2015

This hotel is definitely in transition, but I'm not sure it's going to work. I was presented with a recently renovated room. The explanation from the front desk was the room represented the new style for the hotel. There is a lot of work to be done. My room seemed unfinished, the sofa almost blocked the door, the wall mounted... More 

Helpful?
Thank Gary D P
Katie S, Front Office Manager at Springhill Suites by Marriott Savannah Midtown, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the SpringHill Suites Savannah Midtown. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with... More 

Niagara
Level Contributor
80 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
2 of 5 stars Reviewed October 18, 2015

Ok, I know the hotel is being renovated but quality is still pretty poor. The carpet was dank, mucid & malodorous – it could have come alive and bit my foot at any time! Definitely a health hazard. Breakfast was standard continental fare. We often travel with six people and StayBridge Suites can accommodate all six in one room, which... More 

Helpful?
Thank dakm108
Katie S, General Manager at Springhill Suites by Marriott Savannah Midtown, responded to this review

Thank you for taking the time to provide us with valuable feedback regarding your recent experience at our property. Please know that we are working diligently to get this property up to the standards that are expected of a Marriott property. More 

Lytle, Texas
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed October 11, 2015 via mobile

I am surprised Marriott allows this place to represent their name. Usually Springhill suites is a safe Marriott sub-brand, but this one really disappointed. The exterior had yellow crime scene tape around areas that I assume once contained landscaping. The lobby and breakfast area are just a wide open space with mismatch furniture and no decor whatsoever. The elevators were... More 

Helpful?
Thank brbeaz
Katie S, General Manager at Springhill Suites by Marriott Savannah Midtown, responded to this review

Thank you for taking the time to provide us with valuable feedback regarding your recent experience at our hotel. We strive to provide each of our guests with a positive and memorable experience and we are so sorry that we fell short of this during your visit. Please know that we are working diligently to get the property up to... More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed October 5, 2015 via mobile

No dressers, very poor room layout...just a few of many complaints. No trashcan in kitchen, sofa almost in front of door, little space between bed and closet, no ice hockey, too few clothes hangers, HVAC is covered so its difficult to change settings.....Never again! Marriott needs to dump this brand. Morning Front desk staff usually AWOL!!! I WAITED FOREVER TO... More 

Helpful?
1 Thank abetterbrain
Katie S, General Manager at Springhill Suites by Marriott Savannah Midtown, responded to this review

Thank you for taking the time to provide us with valuable feedback regarding your recent experience at our property. We are currently working on changing the layout of the rooms to make them more efficient. I have also addressed your other concerns with then team to ensure that these issues are corrected going forward. More 

Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 16, 2015

Our 2-night stay was very pleasant, the breakfast was delicious and the room was spacious with two double beds and a pull out couch. The staff was very knowledgeable with nearby restaurants and bars. The location is close to the highway making it easily accessible to anywhere you'd need to go. I'd recommend it to anyone needing a nice, relaxing... More 

Helpful?
Thank Casey O
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