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Homewood Suites by Hilton Savannah

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Homewood Suites by Hilton Savannah
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829 Reviews from our TripAdvisor Community

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Showing 823: English reviews
Columbia, United States
Reviewed 3 days ago NEWvia mobile

This is the first & last time I will stay at this hotel. I know that some of the things that I'm unhappy about can not be resolved by the hotel. For example, my room is on the ground floor and whoever is in the room above mine must be walking with lead shoes because I can hear every step...

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Helpful?
Thank tommiem844
Buckley, United States
Reviewed 6 days ago NEW

Very accomadating and pleasant staff met all our travel needs. Clean and friendly staff. Had lots of addmenities for guests. Breakfast was good and kept well stock and the staff was readily available for concerns or refills.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank janetbB6470SU
Reviewed 6 days ago NEWvia mobile

The room was nice, the staff very friendly, nice breakfast and walking distance to river front! Great place for the price! Ceiling fan over the bed, small kitchen with a full size refrigerator! If I had kids with me this would be a great feature! And the upstairs bar area by the pool was really cool, overlooked the river!

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Helpful?
Thank Becky C
Brooklyn, New York
Reviewed 1 week ago

Friendly courteous and efficient staff. Good variety of breakfast foods with an attentive staff to refill. Didn't have oatmeal every day. Mediocre fitness center. Good suite, but electronic lock was hard to open = did not respond to key.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Samuel I
Ayjshia_Stevens, Front Desk Agent at Homewood Suites by Hilton Savannah, responded to this review

We appreciate you taking time out to provide us with feedback on your stay. We are happy to hear that your overall experience was a pleasant visit, and look forward to having you return. Thank you!

Waldorf, United States
Reviewed 1 week ago

Below is the email I sent to the Assistant General Manager: My husband and I were underwhelmed by the condition of the suite we stayed in, the clerk (D'Tisha, I'm not sure if I spelled her name correctly) at the desk during check-in offered to move us, but we chose to stay in the room because I am a light...

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Helpful?
Thank tonyab887
Saundra L, Front Office Manager at Homewood Suites by Hilton Savannah, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We hope you give us another chance as we will definitely improve our services.

Miami Beach, Florida
Reviewed 2 weeks ago

I've stayed at other Homewood Suites with a positive experience so I was looking forward to staying at this property. I was so disappointed due to several factors. Overall, it isn't a clean place. There's no attention to details which leads me to believe that the staff lack ownership of their jobs, it has more of an institutional vibe "I...

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Helpful?
Thank Daniel E
Saundra L, Front Office Manager at Homewood Suites by Hilton Savannah, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note we are going through some renovations until next month and working on those areas listed in your survey. We hope you give us another chance...

Pleasant Valley, New York, United States
Reviewed 2 weeks ago

An average hotel for one night stay, especially if you are driving through (via I95) like we were. Rooms were spacious, but not spotless. There's no room service but there is a substantial sundry shop where you can purchase everything from granola bars to frozen dinners. The room is full service (ie: kitchen with microwave, etc) so you can definitely...

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Helpful?
Thank Robin K
Saundra L, Front Office Manager at Homewood Suites by Hilton Savannah, responded to this review

Dear Traveler. Thank you for your review and choosing our hotel. I am happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

Savannah, United States
Reviewed 3 weeks ago

We booked a dozen rooms for a family wedding. Check in was slow and not all of our rooms were ready as promised when we arrived at 3 pm. The suites were clean and had what one would expect to find. Breakfast and evening reception offered good food and drink. Lobby had space to gather and we pretty much spent...

Review collected in partnership with Homewood Suites by Hilton
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Thank paulmO6928KX
Saundra L, Front Office Manager at Homewood Suites by Hilton Savannah, responded to this review

Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do check out of Facebook or website page for promos that you might be interested in. Looking forward to seeing you again soon.

Cherry Hill, United States
Reviewed 3 weeks ago

We had a great two nights. It met our expectations Clean comfortable room, responsive service, easy check-in/check-out. We didn't get to use many of the amenities due to our short stay and busy days but we look forward to coming back on a future visit.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank aarong2017
Saundra L, Front Office Manager at Homewood Suites by Hilton Savannah, responded to this review

Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do check out of Facebook or website page for promos that you might be interested in. Looking forward to seeing you again soon.

Doral, Florida
Reviewed 3 weeks ago

We are Hilton honors members. We picked the hotel because of our past experiences with the Hilton brand. I was disappointed. Our bathrooms were dirty and the breakfast lady was rude. We rented 4 rooms.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Grecy A
Saundra L, Front Office Manager at Homewood Suites by Hilton Savannah, responded to this review

Thank you for your candid feedback. I am sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back to a return visit to Savannah, Ga.

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Homewood Suites - Savannah is an all suite property with a choice of 1 or 2 bedroom suites. All of our suites include a separate living room with a sofa sleeper and kitchen with a full size refrigerator, 2 burner cook top, microwave, dishwasher, garbage disposal, cookware and dishes. There are 32" LCD televisions in the living room and each bedroom, iron and ironing board, USA Today newspaper and free wireless internet. Indulge in our complimentary Suite Start Breakfast which is a hot breakfast buffet with make your own waffles, and on Mondays through Thursdays we serve a complimentary Welcome Home Reception which provides a salad bar, entree and side dish, bread, beer, wine, lemonade and iced tea. We offer same day dry cleaning service or you can do your own in our guest laundry located just off our lodge. We offer a complimentary 24 hour fitness center with Precor equipment, and a free business center which has two computers with printers and a copier. We have a hot tub and our outdoor pool is heated so you can swim year round. We also have a gazebo area with two gas grills where you can cook and relax with a book. You can earn points and miles for your stay with our free Hilton Honors program, and we proudly deliver good old fashioned customer service and southern hospitality with a smile. ... more   less 

Additional Information about Homewood Suites by Hilton Savannah

Address: 5820 White Bluff Rd, Savannah, GA 31405-5523
Location: United States > Georgia > Georgia Coast > Savannah
Price Range: $139 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Savannah 3*
Number of rooms: 106
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Savannah Hotel Savannah
Hilton Savannah
Homewood Suites Savannah
Homewood Savannah
Savannah Hilton
Savannah Homewood Suites
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Questions & Answers

Here's what travelers have asked, with answers from Homewood Suites by Hilton Savannah staff and other travelers.
3 questions
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Questions? Get answers from Homewood Suites by Hilton Savannah staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't choose a room with a fireplace, it stinks and if you try to use the fireplace you will trigger the smoke alarms.”
 of 5 bubbles 362daniele, 2 weeks ago | Read review
“If you have to stay at this hotel it might be best to stay at a higher level.”
 of 5 bubbles Traveler36025, Nov 17, 2016 | Read review
“When you come in off of White Bluff, the registration area of the hotel is "around back".”
 of 5 bubbles 365michaelw, Aug 24, 2016 | Read review
“The suites only have one bathroom. So guest occupying the area with the pull out sofa will have to enter the main bedroom.”
 of 5 bubbles sunny4979, Aug 23, 2016 | Read review
“Stay away from Albercorn and White Bluff roads.”
 of 5 bubbles bavage, Aug 2, 2016 | Read review
5 of 5
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