BEWARE! NO HOUSEKEEPING SERVICE. for a 3 night stay I asked if it says that on the web site and a the response was " it doesn't say we do.. RUDE! After that being said, the hotel room was clean only 2 poster beds not 4 Fantastic location.
This was our second time staying at the Planter's Inn. Great location, friendly staff, and clean rooms. Not too many thrills, but perfect for a short stay. Great prices too! Would definitely recommend!
Historic hotel, clean and comfortable. Great location in the middle of the historic district. The rooms are small, but to be expected given the age of the building. Parking can be a challenge, depending on when you arrive, but they do have valet. No onsite fitness facility, but they have contract with one 2 blocks over, easy to walk/jog to.
There is no daily housekeeping service, the room was filthy upon our arrival, the bathroom floor was grimy, there was hair in the tub when we checked in, there’s a layer of dust under the bed where the seemingly nonexistent housekeeping staff could not reach with a vacuum, breakfast is no longer provided nor is the late afternoon wine and cheese service. This once beautiful boutique inn is a disaster. The owner should sell it to someone interested in hospitality.
We had stayed at The Planters Inn a few years ago and loved the elegance of the hotel and the special amenities that made it warm and inviting, such as breakfast served in the mezzanine dining room, wine served every evening in the lobby while a pianist played the grand piano, warm cookies served at night in the lobby. All of these amenities have been eliminated along with housekeeping services. On this visit, if we needed supplies ( such as toilet paper) we had to ask for them at the front desk. But, worst of all, our room and bathroom were filthy. The tub had numerous hairs in it ( presumably from previous guests), every surface had a layer of dust, the bathroom floor was grimy. What a disappointment. We will not be staying here or recommending this Inn again.
I stayed two nights and had two different rooms. Both had high beds but one was so high I had to get a running jump to leap on top. Both rooms had the loudest, more forceful flushes of a toiler I have ever seen. The curtains didn't keep out the morning sun very well and since I was up late, this was a little annoying. One room had no modern outlets at all but the other did have a device with USB posts.
This was our third visit to Planters Inn, the first two (pre-Covid) were wonderful and memorable so we decided to take the trip and meet friends there. I wish we had read the reviews first. The lovely boutique hotel that I remembered was no longer and is a shadow of its former self. The rooms were dirty, there is no housekeeping service provided while guests are there and it appears there was none done before our arrival either. The breakfast has been discontinued as has the complimentary wine and cheese. The toilet in our room needed repair, water shot up, didn’t clean the bowl and made the most awful noise imaginable when flushed. The pillows felt as another guest wrote like they were stuffed with peas. The bed was so high a step stool was needed and was provide to us but not to our friends who are quite short. The temperature in the room ranged from freezing cold to unbearably hot - there was no way to get an even temperature. The hotel is now shabby. Everything has declined except for the price. The staff with the exception of the gentleman who parked our car look tired and defeated. I don’t blame them, a once beautiful hotel is now dismal and depressing. This is the first negative review I have ever written but my disappointment was such that I felt it was warranted and wanted to warn other returning guests not to expect the same level of comfort and service that was provided in years past,…
I expect a bit more for a relais & chateaux facility. The lobby coffee was excellent but the keurig (?!) in our room was broken. Only two towels in the room. So a shower in the evening meant wet towels in the morning. The bar tenders were bored and non engaging. There was no vibe in the dining room. The steak was perfectly cooked but No more. The peppercorn sauce was cloying and detracted from the meat. The Caesar salad was dominated by grated cheese. Everyone raves about the coconut cake but the cake actually had no flavor and unless you got a bite of toasted coconut neither did the frosting. Staff were friendly and helpful .
We stayed in this hotel 3 years ago same exact week. (Pre Covid). Loved the atmosphere and special attention given the guests. The visit made us want to return and continue exploring beautiful Savannah! Our group of 3 couples travelled from Kansas back to Planters and my what a different experience. The price had gone up considerably, but that is expected with the economy. What wasn’t expected was the lack of service by the staff. The front desk folks were quite an indifferent bunch. We were told there would be no housekeeping service, no breakfast and the afternoon wine reception and cheese was not being provided post Covid. Now, it’s 2023 and there was no caution being taken as far as masks by staff, just services cut. Now they did point us to a wonderful restaurant around the corner with a great breakfast offering (just not included in your booking). Cookies were offered during the evening but they were hardly fresh baked. The rooms were exactly as we remembered, just not fresh and clean as they were 3 years ago. We closed the bathroom door and there were weeks of dirt gathered behind that door. Bathtubs had peeling paint down the inside and the carpet in the bedroom were stained and not vacuumed. It was sadly unkept. Across the street,homeless people were sleeping on park benches . We don’t think that this hotel is at all worth the price of the room, parking and lack of amenities. We sadly will not be back.…
The location is absolutely perfect for a car free vacation in this walkable city. You walk out the front door and you are in Reynolds Square. You can walk to river street in 3 minutes, city market about 5 minutes. Unless you walk down Broughton, then you will want to stop in many of the awesome shops that line the street. A well lit parking garage just a one minute, yes one minute, walk away. Valet service available or use www.Iparkit to book parking in advance. Our bed was very comfortable. The room was very clean. If you want quaint southern charm with attentive desk help, this is for you. The Planters Inn was built in 1913. It has been kept up very well and kept as much of its historical charm as possible. So step back in time and book a room here. We will definitely be staying here again.…
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