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Savannah Gateway Inn

1 Gateway Blvd., Savannah, GA 31419
Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
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Traveler (96)
Room & Suite (39)
Pool & Beach (6)

About

Location
Cleanliness
Service
Value
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Hot tub
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Fax / photocopying
Parking
Free internet
Wifi
Internet
Outdoor pool
Restaurant
Breakfast buffet
Vending machine
Concierge
Newspaper
Shops
ATM on site
24-hour front desk
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Room features
Non-smoking rooms
Smoking rooms available
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Hair dryer
Interconnected rooms available
Safe
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English

Location

Full view
48Car recommended
Grade: 48 out of 100
17Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
868Reviews9Q+A97Room tips
Traveler rating
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  • 92
Time of year
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Popular mentions
A couple years ago we visited Best Western at this address and it was terrible! A couple months ago it became Savannah Gateway Inn. It has been cleaned and painted and is much better! Large selection for free breakfast. Price is very good!
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Response from Tina M, Guest Relations Manager at Savannah Gateway Inn
Responded 2 weeks ago
Hi 150pamg, Thank you for the kind and wonderful review. We are delighted to hear that you enjoyed your stay and breakfast and found the hotel to be nice and clean. Thank you and we hope that you choose our hotel again! We look forward to serving you again on your next visit.
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I don't know how it has as many stars as it does. You can tell by the door before you even go in the room that it is run down. Sewage leak on floor behind toilet. First thing I had to do is wipe it up. Room is not clean. Surface cleaning only and clean sheets. Hard to get clean towels. The one decent thing is the continental breakfast, but it is the first time I've seen an additional $50 charge if you bring the food to the room. My husband has always brought me breakfast in bed until this place. Ate there. Not worth an extra charge, especially that price. They must have thought they were serving Lobster Benedict. Apparently I missed that breakfast lol. Staff was friendly.
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Response from Tina M, Guest Relations Manager at Savannah Gateway Inn
Responded 2 weeks ago
Dear Valued Guest, Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. We appreciate your time in pointing out the areas in most need of attention especially with the condition of the hotel, amenities and breakfast as we work towards improving our accommodations. I assure you that we have the highest standards of quality service and cleanliness and that your comments are very important to us and addressed immediately with our housekeeping staff. We understand that you are hesitant to return based on this experience, though we hope to have another chance to impress you in the future.
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The room smelled,it had paint peeling form the ceiling and walls. Mold in the bathroom, the carpet by the sink was wet, ceiling was painted over water damage, Outlets were old and needed replacing, they didn't look safe. Shampoo and conditioner bottle were old and looked to be recycled(labels were half peeled off). We used the hotel as our family lodging for our family reunion and we were very disappointed. For the amount we paid we could have stayed at a much nicer hotel.
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Response from Tina M, Guest Relations Manager at Savannah Gateway Inn
Responded Jul 22, 2019
Dear Valued Guest, Thank you for taking the time to tell us about your experience and II am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your time in pointing out the areas in most need of attention as we work towards improving our accommodations especially with the bathroom, paint and the outlets. We understand that you are hesitant to return based on this experience, though we hope to have another chance to impress you in the future. We value our business and we hope you'll reconsider staying in the future.
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We stayed here three nights in July. Let me just start by saying we have a 5 year old and I am very picky. After reading the reviews, I was very apprehensive. I am a Lysol and Clorox Wipe everything down kinda mom. I did that, just because that is who I am, but it did NOT need it. The room was clean, and well kept. The only thing that showed any “dirt” other than the carpet, was the refrigerator. BUT....my Clorox wipes made it sparkling clean. My husband always checks for bed bugs before we even take anything in..no signs of ANY bugs. The pool was absolutely terrific. Housekeeping was very accommodating when we asked for extra towels and all the staff was very friendly. Location is good. Breakfast was good. The bed is very comfortable! No issues with hearing the people beside us...walls are not paper thin!!!! When traveling through this area, I would most certainly stay again without hesitation. This is an older hotel, and does show signs of its age, but no major issues or complaints. Our room was close to the pool on the second floor. Honestly, we had NO issues.
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Response from Tina M, Guest Relations Manager at Savannah Gateway Inn
Responded Jul 22, 2019
Hi thepittcrew, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our breakfast, bed and other amenities such as the pool were to your liking.We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We shall definitely work on your observations. Thank you for giving your stay a five-star and we look forward to having you with us again soon.
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we stayed here june 12th just for one night the area was nice and clean the front desk staff were helpful and polite i would stay again. everyone was freindly i had a very good time thnx for the memories
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Response from Tina M, Guest Relations Manager at Savannah Gateway Inn
Responded Jun 28, 2019
Hi Dale Z, Thank you for letting us know how satisfied you were with our services and accommodations. We are so delighted that we were able to provide clean and friendly accommodation. Thank you so much for the kind words and appreciation to our staff. We will share your comments with our staff and we look forward to your next visit
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Previous
PRICE RANGE
$61 - $95 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western savannah gateway hotel savannah, savannah best western
FORMERLY KNOWN AS
BEST WESTERN Savannah Gateway
LOCATION
United StatesGeorgiaGeorgia CoastSavannah
NUMBER OF ROOMS
128
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