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Comfort Suites Gateway

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#52 of 112 Hotels in Savannah
GreenLeadersSilver level
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295 Reviews from our TripAdvisor Community

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Showing 291: English reviews
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago via mobile

My husband and I stayed here for a weekend. The hotel was clean and well maintained. The front desk staff was less than friendly and rudely informed us that there were no rooms left for the rate that was shown in our hotel coupon book. We decided to stay anyway and weren't disappointed. The breakfast was hot and fresh. The... More 

Helpful?
Thank Jami B
MasterkeyHotels, Guest Relations Manager at Comfort Suites Gateway, responded to this review

Dear Valued Guest: Wow, thank you for the lovely comments. We are thrilled that you were impressed by both the room and the amenities offered and our location was adequate to your needs. We appreciate your business and look forward to seeing you again on your next visit! Best Regards, The Team at Comfort Suites Savannah Gateway More 

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here with my family of five for five nights! We were here on vacation and to visit some extended family. The only reason I gave it any stars was because the hotel itself I found to be good and well maintained. The lobby, room,pool, breakfast area were great. My issues were many though. First we were traveling a... More 

Helpful?
Thank Eric T
MasterkeyHotels, Guest Relations Manager at Comfort Suites Gateway, responded to this review

Dear Valued Guest: Thank you for taking the time to provide us with feedback from your recent stay. We are happy to hear that you enjoyed the hotel and the amenities offered. However, kindly accept our sincere apologies for not giving you the high standard of hospitality which is the general norm of our hotel. While the lack of service... More 

Orlando, Florida
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed 2 weeks ago

after a long day at the historic district all I wanted to do was relax, first housekeeping walked in on me a few hours later a guest was giving keys to my room I called the front desk immediately to find out what was going on the front desk agent replied " I don't know what's going on I didn't... More 

Helpful?
Thank Msp24
MasterkeyHotels, Guest Relations Manager at Comfort Suites Gateway, responded to this review

Dear Valued Guest: Thank you for taking the time to post a review of our property. Please accept our sincerest apology for the inconveniences that you experienced during your stay with us. It appears there was a miscommunication among the staff and this caused the front desk to inadvertently hand out the wrong room key to another guest. And for... More 

NY
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We really enjoyed this clean, sparkling hotel, with a good breakfast (lots of carbs!), friendly staff, and nice beds. It is in a convenient location, about 20 minutes from historic Savannah. The area is filled, one after the other, with similar hotels and chain restaurants. We often went back to the room in the late afternoon and then returned to... More 

Helpful?
Thank ShellL
MasterkeyHotels, Guest Relations Manager at Comfort Suites Gateway, responded to this review

Dear Valued Guest: Thank you for spending your time to give us a kind feedback on your recent stay. We are pleased to hear that your found the staff to be friendly and helpful, the rooms were comfortable and clean. Plus our location was convenient to your needs. We will certainly pass your lovely comments to our employees. We are... More 

Level Contributor
3 reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

This hotel was not a very good experience! Very unfriendly staff and not very helpful! The rooms weren't very clean as well as the hall ways and entry way bathroom off the lobby ! The breakfast was awful and not a very clean area either ! I was so disappointed in my stay here and will never be back again!!

Helpful?
Thank Chelsea H
MasterkeyHotels, Guest Relations Manager at Comfort Suites Gateway, responded to this review

Dear Valued Guest: Thank you for taking the time to review our property. We apologize for failing to meet your expectations in several areas. Our goal is to provide every guest with an excellent experience and your comments show we fell short in achieving that goal. Please know your comments have been shared with the management team and the entire... More 

Batesville, Arkansas
1 review
2 of 5 stars Reviewed July 19, 2016 via mobile

Room could have been cleaner (stained bedskirts, hairs in bed, carpet dirty), but right by the smoking exit isn't the best location for a family. Hall carpets were filthy, and the pool was chlorinated to the point where you couldn't stay in the room. Not a great hotel experience, by we didn't complain to the desk either.

Helpful?
Thank Frankie R
MasterkeyHotels, Guest Relations Manager at Comfort Suites Gateway, responded to this review

Dear Valued Guest: Thank you for taking the time to post a review of our property. Please accept our sincerest apology for the inconveniences that you experienced during your stay with us. Your comments have been addressed with the management team and they are looking into the matter. We greatly appreciate your feedback, as it helps us to improve and... More 

Southern Kentucky
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 7, 2016

Great room with excellent amenities. It was like visiting family - nice staff, great breakfast. The pool was refreshing and the hot tub was so relaxing after a day of walking in the heat. Highly recommend.

Helpful?
Thank belcherfamily
MasterkeyHotels, Guest Relations Manager at Comfort Suites Gateway, responded to this review

Dear Valued Guest: Thank you for your wonderful words regarding your recent stay with us. It's pleasing to know that you enjoyed the room, amenities and noticed the hospitableness of the staff. We take pride in our hotel and we strive to be the best that we can be. We appreciate the recommendation, and look forward to seeing you again... More 

New Port Richey, Florida
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 17, 2016 via mobile

Family of 4 with young kids and we drive to and from FL to NC several times per year. We ALWAYS stay here and split the trip into one evening and the next morning. I've stayed in other hotels in this area and overall this was the best. Good breakfast included, spacious rooms, restaurants and gas stations convenient, just off... More 

Helpful?
5 Thank 60sVWdude
MasterkeyHotels, Guest Relations Manager at Comfort Suites Gateway, responded to this review

Dear Valued Guest: Thank you for such a delightful review. We love our loyal guests and I can’t tell you how great it is to hear that you enjoyed your stay with us. I’ll be sure to pass your comments to our team. Once again, thank you and we look forward to your next visit! Best Regards, The Team at... More 

Eureka
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 14, 2016

We had a 3 day trip to Savannah planned. Since there are 4 of us (2 adults and 2 teens) I decided to try to find a suite rather than a regular double hotel room. I settled on this hotel because of the reviews, location and price. The room was clean. We had 2 queen beds, a sleeper sofa, a... More 

Helpful?
1 Thank Beaumontkitty
MasterkeyHotels, Guest Relations Manager at Comfort Suites Gateway, responded to this review

Dear Valued Guest: Thank you for such a wonderful review. We are pleased you found our location satisfactory to your needs and enjoyed your stay. However, we do apologize for the inconveniences you experienced. Your comments have been reviewed by the management team and they have taken the necessary actions to resolve these issues. We greatly appreciate your feedback, as... More 

Birmingham, Alabama
Level Contributor
55 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed June 11, 2016

I've never written a negative review before, but there's a first time for everything :( I try to keep my comments as concise and objective as possible. To sum up my stay....this hotel is underwhelming at best. First the positives: free parking, free breakfast, decent sized rooms, and quiet location. Now for the negatives (there were a few). Roaches! 2... More 

Helpful?
2 Thank Tijuana J
MasterkeyHotels, Guest Relations Manager at Comfort Suites Gateway, responded to this review

Dear Valued Guest: Thank you for your candid feedback regarding your recent stay at our hotel. We are very sorry to hear that you did not have a completely satisfying visit at our property. The management team and I reviewed each of your comments and have taken appropriate actions to resolve each issue. Again, we are terribly sorry that your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Comfort Suites Savannah Gateway Experience the best of traditional Southern hospitality and modern convenience as a guest of our friendly all-suites hotel, a top lodging choice for both leisure and business travelers to the area. Ideally situated nearby the historic downtown area, our modern Savannah hotel provides exceptional 5-star service, outstanding room rates and a fine collection of on-site services and amenities. Enjoy complimentary hot breakfast, free Wi-Fi, heated indoor pool with spa and beautifully appointed suites with microwaves and refrigerators. Located Near Downtown Historic District Situated at the gateway to this historic Southern city, our modern hotel offers the ideal spot for exploring the legendary charms of downtown Savannah. Home to stately mansions, museums, art galleries and landmark buildings, Savannah also offers stunning natural beauty, surrounded by sandy beaches like Tybee Island and rolling green golf courses. Located on a quiet street with easy freeway access, our comfortable hotel is within easy walking distance of restaurants and shopping. Savannah Attractions Immerse yourself in antebellum charm on a visit to this incredible destination, which is home to one of the nation's largest historic districts in the downtown area. Take a trolley tour to explore the amazing monuments and architecture of the neighborhood, or head to River Street for exciting shopping, dining and entertainment. You'll also find world-class golf courses in the area, scenic barrier beaches on Tybee Island and delicious Southern cuisine served all over. With a prime location near Savannah's historic district, our charming hotel is a convenient home base to explore all the attractions of the city. ... more   less 

Additional Information about Comfort Suites Gateway

Address: 596 Al Henderson Blvd, (Gateway Boulevard), Savannah, GA 31419-6094
Location: United States > Georgia > Georgia Coast > Savannah
Price Range: $79 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Gateway 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Comfort Suites Gateway Hotel Savannah
Comfort Suites Savannah
Savannah Comfort Suites
Hotel Style:
#8 Green Hotel in Savannah
#33 Romantic Hotel in Savannah
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