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Comfort Suites Gateway

#51 of 112 Hotels in Savannah
GreenLeadersSilver level
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290 Reviews from our TripAdvisor Community

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Showing 287: English reviews
Level Contributor
3 reviews
2 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel was not a very good experience! Very unfriendly staff and not very helpful! The rooms weren't very clean as well as the hall ways and entry way bathroom off the lobby ! The breakfast was awful and not a very clean area either ! I was so disappointed in my stay here and will never be back again!!

Helpful?
Thank Chelsea H
Batesville, Arkansas
1 review
2 of 5 stars Reviewed 1 week ago via mobile

Room could have been cleaner (stained bedskirts, hairs in bed, carpet dirty), but right by the smoking exit isn't the best location for a family. Hall carpets were filthy, and the pool was chlorinated to the point where you couldn't stay in the room. Not a great hotel experience, by we didn't complain to the desk either.

Helpful?
Thank Frankie R
MasterkeyHotels, Guest Relations Manager at Comfort Suites Gateway, responded to this review

Dear Valued Guest: Thank you for taking the time to post a review of our property. Please accept our sincerest apology for the inconveniences that you experienced during your stay with us. Your comments have been addressed with the management team and they are looking into the matter. We greatly appreciate your feedback, as it helps us to improve and... More 

Southern Kentucky
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great room with excellent amenities. It was like visiting family - nice staff, great breakfast. The pool was refreshing and the hot tub was so relaxing after a day of walking in the heat. Highly recommend.

Helpful?
Thank belcherfamily
MasterkeyHotels, Guest Relations Manager at Comfort Suites Gateway, responded to this review

Dear Valued Guest: Thank you for your wonderful words regarding your recent stay with us. It's pleasing to know that you enjoyed the room, amenities and noticed the hospitableness of the staff. We take pride in our hotel and we strive to be the best that we can be. We appreciate the recommendation, and look forward to seeing you again... More 

New Port Richey, Florida
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 17, 2016 via mobile

Family of 4 with young kids and we drive to and from FL to NC several times per year. We ALWAYS stay here and split the trip into one evening and the next morning. I've stayed in other hotels in this area and overall this was the best. Good breakfast included, spacious rooms, restaurants and gas stations convenient, just off... More 

Helpful?
4 Thank 60sVWdude
MasterkeyHotels, Guest Relations Manager at Comfort Suites Gateway, responded to this review

Dear Valued Guest: Thank you for such a delightful review. We love our loyal guests and I can’t tell you how great it is to hear that you enjoyed your stay with us. I’ll be sure to pass your comments to our team. Once again, thank you and we look forward to your next visit! Best Regards, The Team at... More 

Eureka
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 14, 2016

We had a 3 day trip to Savannah planned. Since there are 4 of us (2 adults and 2 teens) I decided to try to find a suite rather than a regular double hotel room. I settled on this hotel because of the reviews, location and price. The room was clean. We had 2 queen beds, a sleeper sofa, a... More 

Helpful?
1 Thank Beaumontkitty
MasterkeyHotels, Guest Relations Manager at Comfort Suites Gateway, responded to this review

Dear Valued Guest: Thank you for such a wonderful review. We are pleased you found our location satisfactory to your needs and enjoyed your stay. However, we do apologize for the inconveniences you experienced. Your comments have been reviewed by the management team and they have taken the necessary actions to resolve these issues. We greatly appreciate your feedback, as... More 

Birmingham, Alabama
Level Contributor
52 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed June 11, 2016

I've never written a negative review before, but there's a first time for everything :( I try to keep my comments as concise and objective as possible. To sum up my stay....this hotel is underwhelming at best. First the positives: free parking, free breakfast, decent sized rooms, and quiet location. Now for the negatives (there were a few). Roaches! 2... More 

Helpful?
2 Thank Tijuana J
MasterkeyHotels, Guest Relations Manager at Comfort Suites Gateway, responded to this review

Dear Valued Guest: Thank you for your candid feedback regarding your recent stay at our hotel. We are very sorry to hear that you did not have a completely satisfying visit at our property. The management team and I reviewed each of your comments and have taken appropriate actions to resolve each issue. Again, we are terribly sorry that your... More 

Tampa, Florida
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 10, 2016 via mobile

My husband and I stayed 1night on our way home from Tennessee and I am glad we did..... the room was extremely clean; the bed was comfortable and even though we were on the ground floor it was quiet. We would recommend this hotel to anyone!

Helpful?
Thank Audrey M
MasterkeyHotels, Guest Relations Manager at Comfort Suites Gateway, responded to this review

Dear Value Guest: Please allow me to personally thank you very much for taking the time to respond on Tripadvisor. We are extremely pleased that you found our hotel to be a “Nice Place to stay.” We look forward to being your host again in the very near future. Best Regards, The Team at Comfort Suites Gateway Savannah More 

Murrells Inlet, SC
Level Contributor
242 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
4 of 5 stars Reviewed June 7, 2016

We were driving home to Murrells Inlet, SC from Florida. It was pouring rain so we decided to stop halfway and spend the night. The Comfort Suites was a good choice. The room was clean, quiet and comfy. They also extended our check out time for us by one hour, which we appreciated. The girl at the front desk was... More 

Helpful?
Thank TrishaMarie
MasterkeyHotels, Guest Relations Manager at Comfort Suites Gateway, responded to this review

Dear Valued Guest: We appreciate your lovely review and comments regarding your most recent stay with us. Our number one goal is to provide all our guests with an excellent experience during their stay. We thank you for your business and cannot wait to serve you once again! Best Regards, The Team at Comfort Suites Savannah Gateway More 

1 review
4 of 5 stars Reviewed June 6, 2016 via mobile

Very pleasant stay. Large room with comfortable Double queens and choice of pillows. Always bring my own pillow but still nice to have a lot of pillows! Also had a couch, refrigerator and microwave all which helped make stay successful. Staff are all pleasant and helpful. A bit of a hike 20+) into Savannah proper but it was worth it... More 

Helpful?
Thank Manon F
MasterkeyHotels, Guest Relations Manager at Comfort Suites Gateway, responded to this review

Dear Valued Guest: Thank you for your review! We pride ourselves on providing guests with clean, comfortable rooms and excellent service, and your comments let us know we are achieving that goal! We appreciate your time and feedback, and look forward to welcoming you again soon! Best Regards, The Team at Comfort Suites Savannah Gateway More 

Hosford
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed June 5, 2016

The room was nice and clean! The ladies at the front desk were very friendly. We did not eat the offered breakfast because we had other plans. We had a suite with a couch and the room was plenty big enough. The hotel and the area was nice and quiet. Great for families! I recommend this hotel.

Helpful?
Thank Alli M
MasterkeyHotels, Guest Relations Manager at Comfort Suites Gateway, responded to this review

Dear Valued Guest: Thank you for your wonderful review! We are thrilled that you were impressed by both by our product and service and found us to be recommendation worthy. We look forward to serving you again in the near future. Best Regards, The Team at Comfort Suites Savannah Gateway More 

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Comfort Suites Savannah Gateway Experience the best of traditional Southern hospitality and modern convenience as a guest of our friendly all-suites hotel, a top lodging choice for both leisure and business travelers to the area. Ideally situated nearby the historic downtown area, our modern Savannah hotel provides exceptional 5-star service, outstanding room rates and a fine collection of on-site services and amenities. Enjoy complimentary hot breakfast, free Wi-Fi, heated indoor pool with spa and beautifully appointed suites with microwaves and refrigerators. Located Near Downtown Historic District Situated at the gateway to this historic Southern city, our modern hotel offers the ideal spot for exploring the legendary charms of downtown Savannah. Home to stately mansions, museums, art galleries and landmark buildings, Savannah also offers stunning natural beauty, surrounded by sandy beaches like Tybee Island and rolling green golf courses. Located on a quiet street with easy freeway access, our comfortable hotel is within easy walking distance of restaurants and shopping. Savannah Attractions Immerse yourself in antebellum charm on a visit to this incredible destination, which is home to one of the nation's largest historic districts in the downtown area. Take a trolley tour to explore the amazing monuments and architecture of the neighborhood, or head to River Street for exciting shopping, dining and entertainment. You'll also find world-class golf courses in the area, scenic barrier beaches on Tybee Island and delicious Southern cuisine served all over. With a prime location near Savannah's historic district, our charming hotel is a convenient home base to explore all the attractions of the city. ... more   less 

Additional Information about Comfort Suites Gateway

Address: 596 Al Henderson Blvd, (Gateway Boulevard), Savannah, GA 31419-6094
Location: United States > Georgia > Georgia Coast > Savannah
Price Range: $79 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Gateway 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Comfort Suites Gateway Hotel Savannah
Comfort Suites Savannah
Savannah Comfort Suites
Hotel Style:
#7 Green Hotel in Savannah
#33 Romantic Hotel in Savannah
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