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Staybridge Suites Savannah Airport

1 Clyde E Martin Dr, Savannah, GA 31408-8069
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Guests1 room, 2 adults, 0 children
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Traveler (49)
Room & Suite (30)
Dining (8)

About

Location
Cleanliness
Service
Value
Situated just one mile from Savannah International Airport and within 10 minutes of the historic downtown, the Staybridge Suites(R) Savannah hotel provides award-winning service to business travelers and vacationers alike. From residential-style suites with kitchens and living areas to state-of-the-art amenities, we have everything anyone could need for an unforgettable visit to Savannah.The hotel's corporate guests are sure to appreciate this convenient location and a staff that can help them get things done. In addition to the proximity to the Savannah Airport, the hotel's location makes accessing major area businesses, like Gulfstream Aerospace, FlightSafety, and International Paper, a breeze. We also offer easy access to downtown, shopping and an endless array of attractions for guests who want to explore the vibrant Southern culture and rich history of Savannah. The new Tanger Outlet Mall in Pooler, GA is within walking distance of the hotel and offers an array of shops and restaurants. The hotel's guests can explore River Street with just a 10-minute drive, or pay a visit to the nearby Mighty 8th Air Force Museum. An updated hotel gym, outdoor pool, and courtyard with BBQ grills and putting green enhance our interior amenities. Complimentary Breakfast: Weekdays 6:30AM-9:30AM, Weekends 7:30AM-10:30AM. Complimentary Social with drinks and eats: Tuesday through Thursday 5:30PM-7:30PM. Staybridge Suites hotels do not provide weekend housekeeping service for guests staying over on Saturday or Sunday nights. Towel exchange and replenishment of suite supplies is available 24-hours at the hotel's Front Desk. Rates at Staybridge Suites hotels are generally discounted based on length of stay. Altering your length of stay may impact your rate---contact the hotel's Front Desk for information specific to your reservation. Cash and checks are not accepted at this location. Pets are not accepted at this location.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Meeting rooms
Parking
Free internet
Wifi
Public wifi
Internet
Outdoor pool
Breakfast available
Breakfast buffet
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Kitchenette
Microwave
Flatscreen TV
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Spanish
Hotel links
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Location

Full view
47Car recommended
Grade: 47 out of 100
43Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
178Reviews1Q+A25Room tips
Traveler rating
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Popular mentions
Checked in to room 204 yesterday and where do I start? I believe this is the first negative review I have given. Trash can under sink was overflowing with trash and there were food crumbs all over the carpet. I went to speak to front desk and, in their defence, took care of it immediately. Not a huge deal. My wife was going to put our 11 month old grandson for a nap and she decided to check the bed. Under the sheet on the mattress cover were two large yellow stains. Disgraceful and disappointing. I went to front desk again to inform them and they sent a male member of the team to look at my complaint. He was very embarrassed and said that he should check the other bed while he was there. He pulled the sheets back and there were two huge yellow stains! He didn't know what to say. He went to change the beds immediately. My wife made the beds and then noticed several large stains on bed curtain. I was in the restroom and went to dry my hands and the towel was ripped and had several holes in it. I was done. Went downstairs to the desk with towel and showed it to the male who was now behind the front desk and he, once again, was embarrassed. I then saw the front desk female and she apologised and said she would discount the nights stay by twelve dollars! I stated to her that we had booked to stay for 5 nights and was not paying for the night. She agreed and said would we like to move to another room. I said to her not tonight as we had unpacked our cases but may tomorrow. She said she would leave a note for the desk manager today regarding issue. Watch this space.
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As a frequent business traveler, I’ve stayed in quite a few hotels. This one is just a mess! Missing light bulbs in room, missing hairdryer, dirty with dead bugs under sink, missing handle on breakfast bar chafing dish, water leak in bathroom, stained & torn seats in hotel shuttle, no towels or sanitizer in fitness room, multiple broken machines in laundry room. I called the front desk 8 times around midnight & even waited there for 15 mins & never saw an employee! There was a sign saying they were helping another guest -dial 0 for assistance...and, of course, no answer! Glad it wasn’t an emergency! Steer clear - Don’t let the nice exterior fool you, there are many better options on this hotel row!
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Arrived at Savannah airport on Saturday afternoon and phoned for shuttle. Told no shuttle today drivers have all quit. Got to front desk and asked why website was showing a shuttle sevice if its not offered and told to speak to manager. I then asked when the manager would be in and was told she didn't know. I wrote to hotel asking for taxi fare from the airport to be reimbursed no reply has been forthcoming after a week. This hotel seriously damages IHG brand
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Response from IHGService, Guest Relations Manager at Staybridge Suites Savannah Airport
Responded 6 days ago
Hello wtcmor, Thanks for staying with us and writing us a review. I am sorry to see that there was an issue with the shuttle service during your visit. We certainly don't want this for you or any of our guests. But don't stress yourself out as I've already looped in the hotel about your feedback. This will surely enable them to step up their game and address these issues to avoid recurrence. I have also sent you a private message to gather more details about your son's experience. We promise a better stay next time, so I hope give us another try. Thank you again for choosing to stay with us! Best regards, Dianne L. Case Manager IHGService
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Staying here for work and last night when I check in, my first thought was ok, decent clean room. That was until I walked into the bathroom and saw "I 💜 u" written in what looked like lipstick on the shower wall. I ignored it and continued with my shower. after my shower I took the rag and wiped it a few times using a lil bit of elbow grease cause I didn't want to look at it the next time I shower. I wanted a drink so I go into the cabinet and low and behold, someone left a few dirty dishes in the cabinet😝. Not to mention, it seems to be a glass missing from the set. I took it upon myself to put the dishes in the dishwasher. Idk how often they do inventory for these rooms or whatever but somebody somewhere is slipping on their job. Normally when I go stay somewhere I read the reviews but this time I didn't for some reason. Tell you the truth... It's kinda sad that a guest has to point out these things when housekeeping/management should be on top of this sort of stuff. But hey we all make mistakes right? Another thing Is the freezer/ice maker looked like it hasn't been touched in days or maybe more😕. But then again from what i just read from the reviews, the whole room hasn't been touched up. I wish i could post pics but I'm writing this from my tablet and don't really take pics using my tablet.
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Response from IHGService, Guest Relations Manager at Staybridge Suites Savannah Airport
Responded 4 weeks ago
Hi jake b, Thank you for choosing our hotel for your work trip to Savannah. We want to make sure every guest feels at ease when you stay with us, but I'm sorry you've experienced otherwise. I see that you had concerns with the room's cleanliness, especially with the shower wall and kitchen dishes. I can understand the hassle you went through in cleaning your room. I also read that you find our furniture and upkeep needs a bit of an update. Rest assured that I informed our management about it. We will use your comment for the next renovation plans and improve our service. Give us a try again, it will surely be better. All the best, Rein D Case Manager IHGService
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I don’t write many negative reviews. However, I do appreciate it when people let me know when there is a problem with a particular business. I have stayed at many Staybridge Suites over the years and I ah e always been happy with them. I was not happy with this experience in the least. I was given a wet moldy room and then told by the front desk that “they can’t even clock in without having a problem”. I was told they could put a tornado fan in my room??? They didn’t have any more rooms and they had no backup plan for customers leaving me without a room for the evening. They were rude, unfriendly and I wouldn’t pay $50 to stay at this hotel. I should have realized their were issues when I walked in. The person working the desk when I arrived was outside on her phone and continued to go back and forth. The drink machine was out of order. It was hot in the lobby. Their was no ice except for in the kitchen. The fountain drink machine was broken. The pantry was barely stocked with anything. Do not stay at this hotel!
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Response from IHGService, Guest Relations Manager at Staybridge Suites Savannah Airport
Responded 2 weeks ago
Hi JGriffith, Ensuring great hospitality and accommodation is what we always aim. I'm sorry to read that we fell short of your expectations with the staff service and room allocated. I would like to look into this further and have sent you a private message to get more information. Your review is important to us and will help our hotel to host a better stay next time you visit the area. I hope for your usual prompt response! Best Regards, Virgil N. Case Manager IHGService
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PRICE RANGE
$99 - $152 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
staybridge suites savannah airport hotel savannah, savannah staybridge suites
LOCATION
United StatesGeorgiaGeorgia CoastSavannah
NUMBER OF ROOMS
93
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