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Red Roof Inn & Suites Savannah Gateway

Traveler (86)
Room & Suite (57)
Pool & Beach (6)

About

Location
Cleanliness
Service
Value
GreenLeaders Silver level
Red Roof Inn & Suites Savannah Gateway is a pet friendly, family friendly hotel. This hotel is located off the I-95 Gateway and the hotel is close to Savannah Airport (SAV), Armstrong College, St. Joseph Hospital, Savannah Festival Outlet, the Mighty Eighth Air Force Museum, Savannah Mall, Historic District of Savannah, Ft. Stewart and Tybee Island Beach. The 100% Smoke-Free Red Roof Inn & Suites Savannah Gateway features an outdoor unheated pool, free hot continental breakfast, voice mail and data ports available in all rooms, a coin laundry facility, business center, interior corridors, free Wi-Fi, free long distance phone calls (in the continental US) in all rooms, and an elevator. Our spacious suite rooms feature a hot tub, mini refrigerator, microwave and coffee makers. One well-behaved family pet per room is welcome. However, pets are not permitted in rooms with hot tub.
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Laundry Service
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS

Location

Full view
43Car recommended
Grade: 43 out of 100
17Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
440Reviews
126Photos
7Q+A
77Room tips
Traveler rating
  • 151
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  • 81
  • 39
  • 51
Time of year
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Popular mentions
This is our 3rd stay at this hotel. In the past we enjoyed the friendly atmosphere and friendly staff. This year unfortunately, the friendliness disappeared. I attempted to talk with the clerk, but got no where. She seemed to prefer to be on her phone in the office rather
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Response from MasterkeyHospitality, Hotel Marketing Agency at Red Roof Inn & Suites Savannah Gateway
Responded 1 week ago
Dear Guest, Thank you for taking the time providing us with feedback from your recent stay. I am glad to hear that you found our rooms to be great, but I apologize for the inconvenience you encountered from the staff. This is not the norm for our hotel. The management team reviewed your comment and is checking into the matter to ensure it does not reoccur. Again thank you for posting your comment and I hope you’ll visit us again so we can show you what guest service is all about!. Best Regards Management Team
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Couldn't reach the manager to file a complaint when the desk clerk wouldn't contact the manager. Had bad service from front desk clerk in the evening of check-in. Will not return and never received a return call from anyone after several messages were left about complaints.
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Response from MasterkeyHospitality, Hotel Marketing Agency at Red Roof Inn & Suites Savannah Gateway
Responded 1 week ago
Dear Guest, Thank you for your review. please accept our deepest apology for the inconvenience you encountered during your stay. I have raised your concerns to the management heads to look into the issue and resolve it as soon as possible. Once again we apologize for the inconvenience caused, thank you for your feedback it will certainly help us to improve our guest experience. Best Regards Management Team
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Clean, comfortable room, good tv, Decent breakfast, Great price. What else could we ask for at the end of a long day of driving? They even have room service, although it’s a bit pricey. We were very pleased with this place.
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Response from MasterkeyHospitality, Hotel Marketing Agency at Red Roof Inn & Suites Savannah Gateway
Responded 1 week ago
Dear Pamela, We appreciate your lovely review and comments regarding your most recent stay with us. Our number one goal is to provide all our guests with an excellent experience during their stay. We thank you for your business and cannot wait to serve you once again! Best Regards Management Team
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Overall a good experience. Couple glitches in our stay but nothing major. Air conditioner made horrible news til it got going. Shower head needs to be replaced. Tub was extremely slow to drain. Beyond that, the service was great and the room was very clean. Would stay again.
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Response from MasterkeyHospitality, Hotel Marketing Agency at Red Roof Inn & Suites Savannah Gateway
Responded Feb 1, 2019
Dear Samuel, Thank you for taking the time out of your schedule to post a review. I apologize that your experience was anything less than satisfying. We value all guest comments and will be sure to use them to improve our guest experience. Thank you again for the feedback, and we hope to be able to exceed your expectations in the future. Best Regards Management Team
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Had credit card info stolen by front desk clerk, ran up charges in savannah area of $650.00, police officials were called upon me receiving this info. Manager an hotel owner said sorry but offered up no help, they could of cared less. Be very careful if choosing this hotel.
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couch in suite
red roof inn savannah
bathtub at Red Roof Inn
beds are more comfortable than they appear at Red Roof inn
bathroom
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12345612
the age I believe is 18
1 vote
Some RRI have breakfasts as well as small fitness centers.
0 votes
RRI has NO pet fees. You must say you have a pet. If the pet has an accident you must tell the desk.
0 votes
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How can I book 2 adjacent rooms and be assured that's what we end up with?
Call the desk. Great people to work with.
0 votes
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Is the area this hotel is located in safe?
Yes. I walked my dog all around the motel at all hours of the day and night. I was not worried.
0 votes
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12
"Get to breakfast early"
"stay on east side of building as west side is bright an noisy"
"Pets stay Free"
"I had a room on the first floor. So nice! Clean, Great bed! Slept so well."
"get the jetted tub"
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12345616
PRICE RANGE
$73 - $187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
red roof inn & suites savannah hotel savannahred roof inn and suites savannahred roof inn savannahsavannah red roof inn
LOCATION
United StatesGeorgiaGeorgia CoastSavannah
NUMBER OF ROOMS
74
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