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TownePlace Suites Savannah Midtown

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TownePlace Suites Savannah Midtown
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150 Reviews from our TripAdvisor Community

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Showing 147: English reviews
New York City, New York
Level Contributor
6 reviews
3 of 5 stars Reviewed 1 week ago

That evening we noticed the side entrance door did not properly close or open. It was reported to the front desk 4 times and it was never fixed. This made the stay uncomfortable ..especially since no one seemed interested enough in adressing our security concerns

Helpful?
Thank ygads
Bill W, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Dear "Disappointed", I completely understand your concerns and I apologize you had this experience. This is never how we should resolve a security issue or concern. I will address this with team and assure we are handling security matters quickly and thoroughly. We appreciate your feedback and will work hard to correct this in the future. Thank you, General Manager,... More 

Level Contributor
6 reviews
5 of 5 stars Reviewed July 25, 2016 via mobile

While on a fast trip through Savannah....this spot saved me. With a room ready and service with a smile the team here is fantastic! Thank you guys! Now this location is not downtown, however it put me right in the center of the 3 hospitals I needed to be at. I travel for medical sales and this was perfect!

Helpful?
Thank traveling1Red
Bill W, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Dear "Happy Place", I'm grateful you enjoyed your stay. We hope you will continue to stay with us when you're in the Savannah area. Your feedback is valuable and we appreciate you taking the time to share your experience with us. Thank you, General Manager, tps.savta.gm@marriott.com More 

Port Charlotte, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 21, 2016

We have stayed in a Towne Place suites in VA on this trip that was excellent. So, we decided to book a room in the same brand on the trip back south. Night and day difference! The VA room was clean, odor-free and comfortable (and charged only a $15 pet fee). This property's room - the opposite! When checking in,... More 

Helpful?
Thank Home_in_SWFL
Bill W, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Dear Home_in_SWFL, I appreciate you sharing your experience with us and I am very sorry you had a horrible experience. I completely understand your frustration and concerns. It seems we had several service and operational failures during your visit with us. This is not our standard and we will work diligently to assure this doesn't happen again. Your comments will... More 

Lake Worth, Florida
Level Contributor
262 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed July 12, 2016

I guess I needed to know Savannah a bit better because seeing the location was "Midtown" I assumed the middle of the city (a la Midtown Manhattan). However this is way off of I-95 and outside the heart of Savannah. This is easily seen on a map, but I didn't check it... That said the place was clean and modern... More 

Helpful?
Thank RagsKP94
Bill W, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Dear "Good price. Not near Downtown." I appreciate you taking the time to share your experience with us. Please accept our sincere apology for the size of our breakfast room. When we built this property we didn't have a breakfast room. We had a cart we would roll into our lobby and it would have very basic contental offerings. TPS... More 

Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed June 24, 2016

We booked for 4 nights for our 1st anniversary celebration. The first room they gave us had an issue, we were quickly moved to another room. Then we had to end up leaving after 1 night's stay, no fault of the fabulous staff. Wanda was as sweet as pie, very approachable and so was the other associate, pretty Hispanic lady,... More 

Helpful?
Thank Raya Z
Bill W, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Dear "Superior customer service", We appreciate the time you took to share your experience with us and hope you will consider us on a future trip back to Savannah. Please accept our sincere apology for the issue you had in your first room. It's always such a joy to hear the great feedback about our team. Thank you for the... More 

Greenville, South Carolina
1 review
5 of 5 stars Reviewed June 12, 2016

I wish I could give this hotel more than 5 stars! I needed to stay in Savannah for 10 days and needed a pet friendly hotel..I was concerned about the length of stay, traveling alone as a woman and what kind of accommodations could I find when I had my little dog with me...generally the properties that are "pet friendly"... More 

Helpful?
Thank izzysmom2016
Bill W, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Dear izzysmom2016, It was an absolute pleasure having you and Izzy with us for an extended stay and I hope Izzy is on her way to a healthy and speedy recovery. I can't tell you how much we appreciate you taking the time to share your experience with us. I'm very grateful to work with a great team, who value... More 

Oakland, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 2, 2016

We found this hotel to be clean, quiet and extraordinarily comfortable. My daughter and I felt so welcome at this property, we came back to stay a second night. The person who is responsible for this exceptional hospitality and warmth was Wanda, the front desk clerk. She was one of the kindest, most efficient people I have met in the... More 

Helpful?
Thank virginia p
Bill W, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Dear "Great Customer Service", Words can't express how grateful I am to be working with Wanda. She truly is an ambassador for our property and our band. It is such a joy to share feedback like this with our team. We appreciate you taking the time to share your experience with others and hope to see you on a future... More 

Orlando, Florida
Level Contributor
3 reviews
4 of 5 stars Reviewed May 22, 2016

We had a 2 bedroom suite. Clean & comfortable, but the decor & furnishings are very dated. The free breakfast was in a tiny room but the offerings were substantial- scrambled eggs w/ toppings, sausage, bacon, muffins, toast, fruit, cereal, yogurt. A make-your-own waffle deal was there, but we did not attempt it in the early AM. The staff was... More 

Helpful?
Thank Sandra W
Bill W, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Dear "Decent Bang For Your Buck", We appreciate you taking the time to share your experience with others. I'm grateful you had a good experience. I consider myself very fortunate to work with some great people who understand what our goals are and work hard to achieve them. We will continue to focus on enhancing our furniture and do what... More 

West Frankfort, Illinois
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 1, 2016

The TownePlace Suites Savannah Midtown was a nice hotel to stop at on the way North. The facility was clean, quiet and comfortable. The front counter staff did not have my preregistration ready and I had to fill out an extra form. They also seemed more interested in talking to each other than taking care of customers.

Helpful?
Thank jknovy
Bill W, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Dear "Nice hotel" We appreciate you taking the time to share your experience with us. Your feedback is valuable. Please accept my sincere apology for the lack of service your received at check in. We pride ourselves on exceeding our guests expectations and we fell short of this during your visit with us. We will work hard to correct this... More 

Whitesburg, Georgia
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 27, 2016 via mobile

So many negatives so will try to summarize. Really hate complaining, but this is exceptional. Room 1 - strong pet urine smell. Room 2 - chemical odor. Got put on hold twice for 15 mins before walking over to the front desk. Loud rattling sound coming from hall all night long. Thin walls - heard sirens often at night. Breakfast... More 

Helpful?
Thank k m
Bill W, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Dear k m, We appreciate you taking the time to share your experience with us. Please accept my sincere apology for not meeting or exceeding your expectations. Your issues will be addressed immediately. Our practice with pet rooms is to have them professionally cleaned by an outside service after each pets stay. I will personally check each room thoroughly and... More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about TownePlace Suites Savannah Midtown

Address: 11309 Abercorn St, Savannah, GA 31419-1825
Location: United States > Georgia > Georgia Coast > Savannah > Avalon/Oglethorpe Mall Area
Price Range: $116 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Savannah Midtown 2.5*
Number of rooms: 95
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Also Known As:
Towneplace Suites Savannah Midtown Hotel Savannah
Hotel Style:
#25 Family Hotel in Savannah
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