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TownePlace Suites Savannah Midtown

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TownePlace Suites Savannah Midtown
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153 Reviews from our TripAdvisor Community

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Showing 150: English reviews
Atlanta, Georgia
Reviewed October 20, 2016 via mobile

My wife and I stayed here one night. The front desk staff was fast, friendly, and provided great service. The room was very spacious and clean. The room rate was very affordable. The kitchen was excellent compared to others I have seen. Even a desk on wheels in room (which we used to put our suitcase on). I bought water,...

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Helpful?
Thank BigCatchOne
Bill W, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Dear "Nice, clean, and cheaper", I appreciate you taking the time to share your experience with us. I'm so happy you enjoyed your stay and look forward to meeting you on your next visit to Savannah. I was excited to share your comments with the team. We learn from all feedback, however the team really loves to hear when they...

Portland, Maine
Reviewed September 12, 2016

It's not fancy but it is clean and cared for. We wanted to stay hear Savannah but wanted a little more space for our family of 4, so we chose a suite hotel over location. This hotel was also very reasonably priced. It's only 15 minutes or so to the heart of the city and we didn't have any trouble...

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Helpful?
Thank Nuttree2013
Bill W, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Dear "Clean, exactly what we needed", We appreciate you taking the time to share your feedback with us. Please accept our apology for noise issues you encountered while you were here. I understand the importance of being able to relax in a quiet room. I'm glad to hear your overall experience was good and we hope to see you the...

Derry, New Hampshire
Reviewed September 11, 2016 via mobile

It was average. Clean. Nice amenities. Super friendly staff. When we arrived they had a flood on our room so they relocated us to another hotel and they paid for that night! Southern hospitality at its best! My only complaint was that the pool was adjacent to the parking lot and was very small. Had hoped to cool off from...

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Helpful?
Thank its5oclocksumwhere
Bill W, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Dear "Average" I'm happy to hear that our staff was super friendly and you enjoyed the amenities. I understand your complaint, the pool can be crowded at times and I apologize that you didn't get a chance to enjoy the pool. Our goal is to deliver a better than average experience for our guests and we fell short of this...

New York City, New York
Reviewed August 24, 2016

That evening we noticed the side entrance door did not properly close or open. It was reported to the front desk 4 times and it was never fixed. This made the stay uncomfortable ..especially since no one seemed interested enough in adressing our security concerns

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Helpful?
Thank ygads
Bill W, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Dear "Disappointed", I completely understand your concerns and I apologize you had this experience. This is never how we should resolve a security issue or concern. I will address this with team and assure we are handling security matters quickly and thoroughly. We appreciate your feedback and will work hard to correct this in the future. Thank you, General Manager,...

Reviewed July 25, 2016 via mobile

While on a fast trip through Savannah....this spot saved me. With a room ready and service with a smile the team here is fantastic! Thank you guys! Now this location is not downtown, however it put me right in the center of the 3 hospitals I needed to be at. I travel for medical sales and this was perfect!

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Helpful?
Thank traveling1Red
Bill W, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Dear "Happy Place", I'm grateful you enjoyed your stay. We hope you will continue to stay with us when you're in the Savannah area. Your feedback is valuable and we appreciate you taking the time to share your experience with us. Thank you, General Manager, tps.savta.gm@marriott.com

Port Charlotte, Florida
Reviewed July 21, 2016

We have stayed in a Towne Place suites in VA on this trip that was excellent. So, we decided to book a room in the same brand on the trip back south. Night and day difference! The VA room was clean, odor-free and comfortable (and charged only a $15 pet fee). This property's room - the opposite! When checking in,...

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Helpful?
Thank Home_in_SWFL
Bill W, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Dear Home_in_SWFL, I appreciate you sharing your experience with us and I am very sorry you had a horrible experience. I completely understand your frustration and concerns. It seems we had several service and operational failures during your visit with us. This is not our standard and we will work diligently to assure this doesn't happen again. Your comments will...

Lake Worth, Florida
Reviewed July 12, 2016

I guess I needed to know Savannah a bit better because seeing the location was "Midtown" I assumed the middle of the city (a la Midtown Manhattan). However this is way off of I-95 and outside the heart of Savannah. This is easily seen on a map, but I didn't check it... That said the place was clean and modern...

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Helpful?
Thank RagsKP94
Bill W, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Dear "Good price. Not near Downtown." I appreciate you taking the time to share your experience with us. Please accept our sincere apology for the size of our breakfast room. When we built this property we didn't have a breakfast room. We had a cart we would roll into our lobby and it would have very basic contental offerings. TPS...

Reviewed June 24, 2016

We booked for 4 nights for our 1st anniversary celebration. The first room they gave us had an issue, we were quickly moved to another room. Then we had to end up leaving after 1 night's stay, no fault of the fabulous staff. Wanda was as sweet as pie, very approachable and so was the other associate, pretty Hispanic lady,...

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Helpful?
Thank Raya Z
Bill W, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Dear "Superior customer service", We appreciate the time you took to share your experience with us and hope you will consider us on a future trip back to Savannah. Please accept our sincere apology for the issue you had in your first room. It's always such a joy to hear the great feedback about our team. Thank you for the...

Greenville, South Carolina
Reviewed June 12, 2016

I wish I could give this hotel more than 5 stars! I needed to stay in Savannah for 10 days and needed a pet friendly hotel..I was concerned about the length of stay, traveling alone as a woman and what kind of accommodations could I find when I had my little dog with me...generally the properties that are "pet friendly"...

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Helpful?
Thank izzysmom2016
Bill W, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Dear izzysmom2016, It was an absolute pleasure having you and Izzy with us for an extended stay and I hope Izzy is on her way to a healthy and speedy recovery. I can't tell you how much we appreciate you taking the time to share your experience with us. I'm very grateful to work with a great team, who value...

Oakland, California
Reviewed June 2, 2016

We found this hotel to be clean, quiet and extraordinarily comfortable. My daughter and I felt so welcome at this property, we came back to stay a second night. The person who is responsible for this exceptional hospitality and warmth was Wanda, the front desk clerk. She was one of the kindest, most efficient people I have met in the...

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Helpful?
Thank virginia p
Bill W, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Dear "Great Customer Service", Words can't express how grateful I am to be working with Wanda. She truly is an ambassador for our property and our band. It is such a joy to share feedback like this with our team. We appreciate you taking the time to share your experience with others and hope to see you on a future...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about TownePlace Suites Savannah Midtown

Address: 11309 Abercorn St, Savannah, GA 31419-1825
Location: United States > Georgia > Georgia Coast > Savannah > Avalon/Oglethorpe Mall Area
Price Range: $104 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Savannah Midtown 2.5*
Number of rooms: 95
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Also Known As:
Towneplace Suites Savannah Midtown Hotel Savannah
Hotel Style:
#25 Family Hotel in Savannah
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Questions & Answers

Questions? Get answers from TownePlace Suites Savannah Midtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Not close to anything ...”
 of 5 bubbles ygads, Aug 24, 2016 | Read review
“Corner suites are large and sunny”
 of 5 bubbles jknovy, Apr 1, 2016 | Read review
“Stay somewhere else!!!!”
 of 5 bubbles StSomewhere07, Feb 23, 2016 | Read review
“It is 3 star hotel”
 of 5 bubbles Masseys, Jan 5, 2016 | Read review
“Ask for a room in building 1 (where the front desk is.)”
 of 5 bubbles Captbigguy, Dec 16, 2015 | Read review
5 of 5
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