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TownePlace Suites Savannah Midtown

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11309 Abercorn Street, Savannah, GA 31419
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148 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Port Charlotte, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

We have stayed in a Towne Place suites in VA on this trip that was excellent. So, we decided to book a room in the same brand on the trip back south. Night and day difference! The VA room was clean, odor-free and comfortable (and charged only a $15 pet fee). This property's room - the opposite! When checking in,... More 

Helpful?
Thank Home_in_SWFL
Bill W, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Dear Home_in_SWFL, I appreciate you sharing your experience with us and I am very sorry you had a horrible experience. I completely understand your frustration and concerns. It seems we had several service and operational failures during your visit with us. This is not our standard and we will work diligently to assure this doesn't happen again. Your comments will... More 

Lake Worth, Florida
Level Contributor
256 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 1 week ago

I guess I needed to know Savannah a bit better because seeing the location was "Midtown" I assumed the middle of the city (a la Midtown Manhattan). However this is way off of I-95 and outside the heart of Savannah. This is easily seen on a map, but I didn't check it... That said the place was clean and modern... More 

Helpful?
Thank RagsKP94
Bill W, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Dear "Good price. Not near Downtown." I appreciate you taking the time to share your experience with us. Please accept our sincere apology for the size of our breakfast room. When we built this property we didn't have a breakfast room. We had a cart we would roll into our lobby and it would have very basic contental offerings. TPS... More 

Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

We booked for 4 nights for our 1st anniversary celebration. The first room they gave us had an issue, we were quickly moved to another room. Then we had to end up leaving after 1 night's stay, no fault of the fabulous staff. Wanda was as sweet as pie, very approachable and so was the other associate, pretty Hispanic lady,... More 

Helpful?
Thank Raya Z
Bill W, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Dear "Superior customer service", We appreciate the time you took to share your experience with us and hope you will consider us on a future trip back to Savannah. Please accept our sincere apology for the issue you had in your first room. It's always such a joy to hear the great feedback about our team. Thank you for the... More 

Greenville, South Carolina
1 review
5 of 5 stars Reviewed June 12, 2016

I wish I could give this hotel more than 5 stars! I needed to stay in Savannah for 10 days and needed a pet friendly hotel..I was concerned about the length of stay, traveling alone as a woman and what kind of accommodations could I find when I had my little dog with me...generally the properties that are "pet friendly"... More 

Helpful?
Thank izzysmom2016
Bill W, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Dear izzysmom2016, It was an absolute pleasure having you and Izzy with us for an extended stay and I hope Izzy is on her way to a healthy and speedy recovery. I can't tell you how much we appreciate you taking the time to share your experience with us. I'm very grateful to work with a great team, who value... More 

Oakland, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 2, 2016

We found this hotel to be clean, quiet and extraordinarily comfortable. My daughter and I felt so welcome at this property, we came back to stay a second night. The person who is responsible for this exceptional hospitality and warmth was Wanda, the front desk clerk. She was one of the kindest, most efficient people I have met in the... More 

Helpful?
Thank virginia p
Bill W, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Dear "Great Customer Service", Words can't express how grateful I am to be working with Wanda. She truly is an ambassador for our property and our band. It is such a joy to share feedback like this with our team. We appreciate you taking the time to share your experience with others and hope to see you on a future... More 

Orlando, Florida
Level Contributor
3 reviews
4 of 5 stars Reviewed May 22, 2016

We had a 2 bedroom suite. Clean & comfortable, but the decor & furnishings are very dated. The free breakfast was in a tiny room but the offerings were substantial- scrambled eggs w/ toppings, sausage, bacon, muffins, toast, fruit, cereal, yogurt. A make-your-own waffle deal was there, but we did not attempt it in the early AM. The staff was... More 

Helpful?
Thank Sandra W
Bill W, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Dear "Decent Bang For Your Buck", We appreciate you taking the time to share your experience with others. I'm grateful you had a good experience. I consider myself very fortunate to work with some great people who understand what our goals are and work hard to achieve them. We will continue to focus on enhancing our furniture and do what... More 

West Frankfort, Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 1, 2016

The TownePlace Suites Savannah Midtown was a nice hotel to stop at on the way North. The facility was clean, quiet and comfortable. The front counter staff did not have my preregistration ready and I had to fill out an extra form. They also seemed more interested in talking to each other than taking care of customers.

Helpful?
Thank jknovy
Bill W, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Dear "Nice hotel" We appreciate you taking the time to share your experience with us. Your feedback is valuable. Please accept my sincere apology for the lack of service your received at check in. We pride ourselves on exceeding our guests expectations and we fell short of this during your visit with us. We will work hard to correct this... More 

Whitesburg, Georgia
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 27, 2016 via mobile

So many negatives so will try to summarize. Really hate complaining, but this is exceptional. Room 1 - strong pet urine smell. Room 2 - chemical odor. Got put on hold twice for 15 mins before walking over to the front desk. Loud rattling sound coming from hall all night long. Thin walls - heard sirens often at night. Breakfast... More 

Helpful?
Thank k m
Bill W, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Dear k m, We appreciate you taking the time to share your experience with us. Please accept my sincere apology for not meeting or exceeding your expectations. Your issues will be addressed immediately. Our practice with pet rooms is to have them professionally cleaned by an outside service after each pets stay. I will personally check each room thoroughly and... More 

Louisville, Kentucky
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 22, 2016

We stayed in a room that was essentially a small apartment! The kitchen was perfect and the beds were comfortable. Staff were very nice and helpful. Our housekeeping lady was amazing! She took the time to arrange the stuffed animals our kids brought into cool positions around the room and made animals out of towels. The kids LOVED it! She... More 

Helpful?
Thank MrsFowler502
Bill W, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Dear MrsFowler502, It was a pleasure reading about your experience with us. These are the actions that make a true ambassador in our industry. I'm truly grateful you had a great experience and can't wait to find out who did this. Your feedback is valuable. We appreciate you taking the time to share your experience with us and hope we... More 

Ottawa, Canada
Level Contributor
69 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed March 17, 2016

Good stay for the money, quiet, rooms were decent if a bit outdated. Location was okay, a bit far from downtown but no real traffic problems. Breakfast was fine. We were travelling with teens so wanted two rooms thus cost was a big consideration. Would stay here again under same circumstances, but if just me or couple would look for... More 

Helpful?
Thank idonotusescreennames
Bill W, General Manager at TownePlace Suites Savannah Midtown, responded to this review

Dear idonotusescreennames, We appreciate you taking the time to share your experience with others. We value you opinion and apologize for not exceeding your expectations. Our goals are to give our guests the best experience we can offer at a fair price. We hope you will give us another chance next time you are in Savannah. Thank you. General Manager... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about TownePlace Suites Savannah Midtown

Address: 11309 Abercorn Street, Savannah, GA 31419
Location: United States > Georgia > Georgia Coast > Savannah > Avalon/Oglethorpe Mall Area
Price Range: $103 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Savannah Midtown 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Towneplace Suites Savannah Midtown Hotel Savannah
Hotel Style:
#25 Family Hotel in Savannah
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