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Westin Savannah Harbor Golf Resort & Spa

#29 of 113 Hotels in Savannah
Certificate of Excellence
GreenLeadersPlatinum level
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1 Resort Dr, Savannah, GA 31421
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Breakfast for 2 Included
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Westin Savannah Harbor Golf Resort & Spa
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1,497 Reviews from our TripAdvisor Community

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There are newer reviews for Westin Savannah Harbor Golf Resort & Spa
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Mount Olive, North Carolina
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I spent a wonderful weekend at the Westin! So convenient to historic downtown Savannah and just across the water way from Riverwalk. We took the ferry each day which was fun and convenient. The hotel property was gorgeous and well maintained. The staff was extremely friendly and helpful. The room was spotless and big enough for our... More 

Helpful?
1 Thank afstroud
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Very Clean throughout. Worst customer service I have ever experienced. The staff was not helpful at all. Antonio was rude and not willing to get a manager when requested. Not what was expected from a Westin hotel.

Helpful?
4 Thank Kayleigh F
WestinDave, Public Relations Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this review

Greetings Kayleigh, Thank you for sharing your comments and for choosing The Westin Savannah Harbor Golf Resort & Spa. I apologize that we were unable to meet your customer service expectations and we will use your review to improve for the future. We hope to welcome you back again soon so that we can fully restore your faith in our... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The property is very nice and clean, but the staff is terrible. did not encounter one employee on this property that made me feel like a wanted gust. the worst was front desk. Antonio and Traci were not welcoming or hospitable.

Helpful?
2 Thank Taliamena
WestinDave, Public Relations Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this review

Greetings Taliamena, Thank you for sharing your comments and for choosing The Westin Savannah Harbor Golf Resort & Spa. I apologize that we were unable to meet your customer service & Front Desk expectations and we will use your review to improve for the future. We hope to welcome you back again soon so that we can fully restore your... More 

laconia, nh
Level Contributor
267 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is probably the nicest hotel I have ever stayed in. I love the Westin Copley Square, Boston, but this beats it. Here is why ..... it is a resort hotel. The lobby and grounds are better than fabulous, they are opulent. They have bikes, they have a workout facility on a golf course about 1/2 mile away, they... More 

Helpful?
3 Thank jwredlabel
Annapolis, Maryland
Level Contributor
256 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was worried at first to depend on the schedule of the ferry but it was a nice addition to not have to worry about parking in Savannah and have parking covered in the cost of the resort fee. The fee is comparable to other hotel across the river that require valet parking and no in and out ability for... More 

Helpful?
1 Thank SMF2_On-The-Go
Myrtle Beach, SC
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I go to Savannah a few times a year and stay in a different hotel each time, just to compare experiences. I've viewed the Westin from across the harbor and thought it looked so lovely. I booked a room for January 2016. Checking in was not pleasant. It was very busy and three were working at the desk, which was... More 

Helpful?
1 Thank QueenOfStarWars
WestinDave, Public Relations Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this review

Greetings, Thank you for sharing your comments and for choosing The Westin Savannah Harbor Golf Resort & Spa. I apologize that we were unable to meet your customer service & room expectations. We will use your comments to improve our communication, but I am encouraged that you were able to enjoy the views from the 16th floor balconies. We hope... More 

Atlanta, Georgia
Level Contributor
465 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Exquisite room with lovely river view. That is one upgrade worth paying for. The bed was wonderful and the sleep quality was fantastic. The shower had a huge, square spigot for an invigorating shower. The tub was plenty big for a nice bath. Tried the beautiful exercise room in a building that is only a five minute walk from the... More 

Helpful?
Thank panpanda
Peterborough, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was a godsend. I was on break from a school at Fort Stewart and the hotel staff was a gosend. The staff was hospitable and wouldn't stop offering us deals or trying to help us. The rooms were amazing. We had one with two queen size beds. They were great beds to begin with, but comparing them to... More 

Helpful?
Thank nbamatt628
Chattanooga, Tennessee
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Great staff that were friendly and helpful. Free ferry to take you across the river in the city which is nice - not a long wait to ride. Kids really enjoyed it. Bed and rooms were nice and clean - comfortable beds and pillows.

Helpful?
Thank KC P
2 reviews
3 of 5 stars Reviewed 4 weeks ago

This is a beautiful resort with nice view of the river, great swimming pool, and easy access to the city of Savannah. The ferry will stop by at the hotel and drop you to the city which has many great restaurants and shops. I would have given a 5 stars reviews if the customer service was friendly and helpful. I... More 

Helpful?
Thank niceangel888
WestinDave, Public Relations Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this review

Greetings Kayleigh, Thank you for sharing your comments and for choosing The Westin Savannah Harbor Golf Resort & Spa. I apologize that we were unable to meet your customer service expectations and we will use your review to improve for the future. We hope to welcome you back again soon so that we can fully restore your faith in our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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