Nice room, comfy beds, typical breakfast of sausage and egg biscuit already made under glass. Great coffee. One room in particular, the shower curtain did not go into the tub, hence, taking a shower, the water goes in the floor, management was advised of same, whether they fixed it, I don’t know. Thermostat would not stay on the set number, you were either cold or hot. If the thermostat was set at 72, the thermostat would drop to 68 over a period of 30 minutes or so, thermostat set at 73, temperature would climb to 76. Management was also advised of that problem also. But, we dealt with it for only one night. October 2, 2022.
I stayed here 4/29-5/1 for a 50K race in Savannah. Great location as it is a 5 minute drive to a Publix, a few restaurants and only 10 minutes to the race. They have a parking garage and a free breakfast but i left too early on race day. I did eat on Sunday and it was decent offerings. Staff was nice and helpful. Clean room and hallways.
Stayed here 2 nights (September 17th to 19th 2022) great location and within 10 minutes walk to River Street which is very lovely at night. Very friendly staff and valet parking service at an extra cost obviously. Room was as expected in a Marriott company. So comfortable with a coffee machine and LED TV with Netflix access. Breakfast was included in my room price and had all the usual options.
Previously we've saved money by staying outside the city of Savanah, but never again. This hotel was right near the river walk area. No need to pay for parking and so nice to walk right from the hotel to the restaurants and shops along the river. Can be tricky to find as the sign is not easily seen.
Booked room based on ratings and because we have stayed at many other Fairfields. There is a lot of construction in the area so getting to the entrance was not easy. Had to wait for a front desk person. She did not acknowledge that I was a Marriott
Currently at the hotel, absolutely a terrible unhygienic unsavory hotel. I am platinum and the lady at check in did not acknowledge or care and shooed me away to return to socializing in breakfast area with friends. I gave up because once I saw the room I realized no way did I care about my status and would be out of here ASAP. Certainly won’t be lazing my way out of here! I will also inform my business not to book me here any longer or other guests when they visit Savannah. Many of the reviews are for the wrong hotel… they are listed for the one that you can walk to the Riverside, that is a different Marriott/ Fairfield Inn! That led to me requesting wrong property. This hotel is absolutely disgusting. Please search for other comments that talk about “hair”. Somebody else’s hair ( genital) was in the shower, and I agree with previous comments that there is no hygiene or cleaning. The carpet smells and the ac says “ on always “ so it loudly goes all night. The filter is very dirty and I wiped down that area with my own wipes. Pros: None I can’t even get agent at desk to have attention to me long enough to add my bonvoy account # , let alone for my welcome or any other request. Cons: Bonvoy: property does not care about status for platinum or above Parking: 12$ , but free for other 4 hotels in same avenue Staff: surly Rooms: roughly used for 5 year property, dirty, linens are worn and paint is scuffed. Hair in shower. Mold on grout. This would not pass “ Marriott muster” Final verdict: Get out ASAP — should have searched better and been more careful in reading reviews. Obviously those that talk about “ walk to riverfront” must be for another hotel because this is 5 miles from that or 1.5 h walk through a rough neighborhood including closed businesses. Wrong location wrong Marriott. I will request not to be placed here on my return next time. Live and learn. Silver lining : I am going to be very grateful and re patronize bonvoy properties that have always acknowledged me kindly previously. They can’t always give me upgrades even with certificates used but they are gracious and welcoming to business and that certainly deserve the extra spending for both business and pleasure.…
Three of us stayed for two nights in April 2022 to look at SCAD. We found the room to be spacious and clean, and the staff to be friendly and helpful. Breakfast was basic yet very good. Parking garage connects to hotel, so you can walk out from the floor you are on directly to your car - very convenient, though the $12/nightly parking fee was a surprise. A short (15 minute) drive to SCAD and historic district. A five-minute gets you to a Publix, Five Guys, and Bonefish Grill. Other than that, not much around the hotel. One minor negative was that the shower was a bit small for me, a 5’10” male. I would definitely consider staying there again.
If you can’t stay in the historic district and you don’t mind driving everywhere this hotel works. Nice lobby. Room was ok but no comfy chair or couch in my room (I’m Titanium level). Breakfast was not worth anything to me with pandemic changes. Parking was twelve dollars a night while other hotels around it have free parking. Microwave didn’t work but mini fridge was good to have. Publix and Starbucks across the busy street.
We booked hotel well in advance. Asked for 1?king bed. We arrived at 6 pm. When we went to our room it was for wheel chairs. The closets were so low that my wife’s dresses hit the floor. I called the front desk and their answer was we are full that’s all we have. There was no notice that u had to ask for the room to ge made up before 9 am( and we weren’t told at check in as the manager told me)
When we checked in there was not a Hair dryer in the room. I called down to get one, was expecting one to be sent up. Went down later to check on it, was told they couldn't find one. Shower ledge was broken and hanging off the wall. Attached picture. Ran out of shower gel in the unit attached to the wall. Toilet was dirty with a ring around the water line. Picture attached Couch cushions were torn, ripped, and worn out. Pillows were broken down. We paid $250 a night for this!!