We stayed at the chateau with butler service. Our butler Keith was phenomenal and took care of all our needs. We ate twice at Lautrec and both meals were fantastic. Our server Terry was so attentive and the chef had 2 very different and amazing meals. We would definitely return.
Field club shooting is highly recommended and so fun. We’ve been to many spas throughout the county and Caribbean and this is by far the best spa. The cigar bar is fantastic fir an after dinner drink and cigar. Dining at Lautrec is pricey but unlike any experience. The entire facility and grounds is cleaner than anywhere we’ve been. The staff and service throughout is sincerely kind and helpful. We loved the champagne in the lobby. We asked for it in the spa and they didn’t have so they sent someone to get it. We never would have asked them to do this but they just did it! The temperature in the hotel is even perfect. Never too cold and never too warm. We will be back and look forward to it.
Nemacolin is a fabulous resort that I would highly recommend! The staff is professional, and the resort offers many amenities and fabulous restaurants. The resort has a wonderful spa, and the Holistic Healing Center is amazing.
Amazing weekend for myself, husband and our friends. We stayed in the Château and utilized the butler services. Our friends have been coming here forever and they recommended this experience. The butlers knew our friends and it made the trip highly memorable; however, Brendan, Brian and the other butlers are so polished and professional, I’m confident that strangers would also be treated like family at Nemacolin. My most favorite part of the trip was the massage with Paige. She was aware of everything and paid extra attention to my stressed out upper back. The facial was limited due to Covid19; however, the staff did a terrific job on my neck and forehead. The salon was wonderful and the pedicure was perfect. If I had to choose one service it would be the massage with Paige. If you go to Nemacolin you will be treated exceptionally well and provided all of the accoutrements imaginable. They know about details and fine living. It’s a splurge and definitely worth the price. Terrific restaurants and bars. The only thing that was below average was the bed and pillows. The room was amazing and the extra large bathroom, shower and tub was perfect. In closing, my husband and his friend utilized the shooting range and that experience was wonderful. The prices for the range were reasonable and the service was extraordinary. …
My wife and I came for a few nights prior to Christmas just to get away. The arrival, room and staff were great, however we had a less than stellar experience with our meals. We left a detailed note for the management and to our surprise we’ve not gotten a response....even though we had subpar meals the wait staff, bar tenders and the other staff were exceptional. Hopefully the chefs step it up or visiting off property restaurant might be a great idea. Good food would result in a 5 out of 5