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Embassy Suites by Hilton Baltimore Inner Harbor

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Traveler (146)
Room & Suite (156)
Dining (17)
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Overview
  • Excellent47%
  • Very good27%
  • Average13%
  • Poor8%
  • Terrible5%
Travelers talk about
“front desk”(193 reviews)
“free happy hour”(16 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Embassy Suites by Hilton Baltimore Inner Harbor
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton Baltimore Inner Harbor
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,323)
There are newer reviews for Embassy Suites by Hilton Baltimore Inner Harbor
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All reviewsevening receptionfront deskfree happy hourmercy hospitalroom suitecomplimentary breakfastan older buildingvalet parkingvalet staffthe entire staffjohns hopkinsfew blockskitchenettesurgeryconferencegaragebellman
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81 - 85 of 1,316 reviews
Reviewed January 6, 2018

Poorly maintained property. Towel rack fell off wall and injured my Son's toe. Inadequate Hot water in the shower and the bathroom sink. The building lobby, hallways and dining areas were very cold. The room was dusty and towel set up was insufficient for our...More

Review collected in partnership with Embassy Suites Hotels
1  Thank 713dianeu
Response from Andrew L, General Manager at Embassy Suites by Hilton Baltimore Inner HarborResponded March 1, 2018

Dear 713dianeu Please accept my sincere apologies for the problems experienced during your stay. I will be reviewing all of the issues with my Housekeeping team immediately. I did not receive word that you wanted to speak with a manager and I am very sorry...More

Reviewed January 2, 2018

The hotel looked nice and the service was good but, I had bugs in my room. I as staying overnight for a wedding but, I was not comfortable sleeping after seeing small roaches on my bed pillows. The breakfast was very good with made to...More

Review collected in partnership with Embassy Suites Hotels
1  Thank TyWeaver
Response from Andrew L, General Manager at Embassy Suites by Hilton Baltimore Inner HarborResponded March 1, 2018

Dear Ty Weaver, Thanks for you r review. I am very sorry that your experience was less than what we expect to deliver. I am concerned about your comments and would welcome the opportunity to speak to you directly to get a better understanding. i...More

Reviewed January 2, 2018

About three years ago we visited this hotel because our bride and groom were staying there the weekend of their wedding. My business partner and I decided to stay here last week because we remembered how clean and spacious the rooms were and our clients...More

2  Thank Delano B
Response from Andrew L, General Manager at Embassy Suites by Hilton Baltimore Inner HarborResponded March 1, 2018

Dear Delano B Thanks for leaving such a wonderfully detailed review! AS GM I am very proud to see all of the areas you pointed out making such a positive impression. Cannot wait for you to return to us in the near futures. best, Andrew...More

Reviewed January 1, 2018

With so many places to stay, we opted for this brand and we were not disappointed. Our flight arrived prior to check-in and they allowed us to leave our luggage, giving us an amazing restaurant recommendation nearby. O'Shea's was so good.

Review collected in partnership with Embassy Suites Hotels
2  Thank N9844ZUangelab
Response from Andrew L, General Manager at Embassy Suites by Hilton Baltimore Inner HarborResponded March 1, 2018

Dear N9844ZUangelab Thanks so much for your review. We are so pleased you enjoyed your stay. We hope to welcome you back soon. We LOVE O'Sheas too. best Andrew

Reviewed December 28, 2017

Room was nice and service was friendly. Location convenient to walk to the Aquarium and Washington Monument. You can also catch the Circulator close by. Starbucks inside hotel. Two reasonably priced parking garages next door ($15-16/day). Some minor cons, you can hear the ambulances cause...More

Review collected in partnership with Embassy Suites Hotels
2  Thank Foodlover385
Response from Andrew L, General Manager at Embassy Suites by Hilton Baltimore Inner HarborResponded March 28, 2018

Dear Foodlover385, Thanks for this review. Its pinned as one of our favorites. With so many choices in Baltimore, we appreciate your business. Hope to welcome you back soon. Andrew

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Fitness Center with Gym / Workout Room
Pool
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Details
Price range
$112 - $447 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Baltimore
#10 Luxury Hotel in Baltimore
#13 Business Hotel in Baltimore
#20 Family Hotel in Baltimore
#31 Romantic Hotel in Baltimore
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$112 - $447 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Baltimore
#10 Luxury Hotel in Baltimore
#13 Business Hotel in Baltimore
#20 Family Hotel in Baltimore
#31 Romantic Hotel in Baltimore
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (146)
Room & Suite (156)
Dining (17)
Business Center & Event Rooms (13)
Family and Play Areas (1)
Questions & Answers
Ask a question
Jonathan W
March 29, 2018|
Answer
Response from Andrew L | Property representative |
Sorry about that Jonathan W. I have since removed my response and posted a new one. I would assume that it should be up by tomorrow. Sorry for the error.
0
Votes
katiecruiser007
March 8, 2018|
AnswerShow all 5 answers
Response from Andrew L | Property representative |
This is a fully non smoking hotel
1
Vote
Room Tips
"If self parking the Parking garage is right next door"
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"We were on floor 35 and it was a fabulous view."
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"I prefer a higher floor. I was pleased with my floor."
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"Not the one I had!"
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