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Embassy Suites by Hilton Baltimore - Inner Harbor

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222 St Paul Place, Baltimore, MD 21202 (Formerly Tremont Suites Hotel)
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Embassy Suites by Hilton Baltimore - Inner Harbor
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1,003 Reviews from our TripAdvisor Community

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Rising Sun, MD.
Level Contributor
132 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Our daughter booked two rooms at this hotel because we were in the city to see a concert. The hotel rooms were our Christmas gifts from her. The appearance of the hotel on the outside is fine, but once inside it is horrible. This a very worn and outdated property, and it doesn't look like it has seen any renovations... More 

Helpful?
1 Thank gmm1974
EmbassyBIHMgmt, Manager at Embassy Suites by Hilton Baltimore - Inner Harbor, responded to this review

Dear gmm1974, Thank you for staying with us. I appreciate your candor; we look for reviews to provide insight into our hotel. We are actively examining our hotel’s appearance, and I welcome any additional comments or suggestions you would like to share so we may work to make it right. Additionally, we apologize for the unpleasant smoke smell you encountered,... More 

New York City, New York
Level Contributor
3 reviews
2 of 5 stars Reviewed 6 days ago NEW

You arrive at the hotel for valet parking ($32) and no one was there to take our car, as we waited outside. So, we parked in the adjacent parking lot ($17) Then you walk in to what looks like a valet stand and it is actually the check-in. Pleasant enough (after all, we are Diamond) but the ground floor is... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Bicoastalron
EmbassyBIHMgmt, Manager at Embassy Suites by Hilton Baltimore - Inner Harbor, responded to this review

Dear Bicoastalron, Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback, and we’re very sorry you were unhappy with our hotel’s appearance. Guest feedback is incredibly important to us. We are taking your comments into consideration as we take the steps necessary to make it right for you... More 

baltimore, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

chekced in online..they cancelled my room and then i had to rebook. The room ipicked online showed a big room with king but when i got there it was small and 2 queens..called front desk and they said sorry but full up...suppossed to have great view but on the 10th floor room faced the building beside it...won't stay there ever... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
2 Thank Steven J
EmbassyBIHMgmt, Manager at Embassy Suites by Hilton Baltimore - Inner Harbor, responded to this review

Dear Steven J, First of all, thank you for your review of your past stay with us. I always appreciate hearing from our guests - including areas where we haven’t met our guests’ expectations. I apologize that we were unable to accommodate your reserved room type. Our front desk department goes through a lengthy process each day to ensure that... More 

Manorville, New York
1 review
5 of 5 stars Reviewed 1 week ago

The breakfast crew was truly amazing. Special thanks to Nikita, Chy and Ronnie! They were all courteous and welcoming. Would definitely recommend this hotel. Great location also to many restaurants in the inner harbor and shopping.

Helpful?
Thank Barbijo43
EmbassyBIHMgmt, Manager at Embassy Suites by Hilton Baltimore - Inner Harbor, responded to this review

Barbijo43, Thank you for our 1000th review! We appreciate you taking the time to mention the special people we have working in our breakfast area. We will be sure to recognize them for all their hard work. Please come and see us again soon! More 

Pittsburgh, Pennsylvania
Level Contributor
63 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

We needed to stay in Baltimore due to a trip to Johns Hopkins Hospital. Reasonable distance to the hospital. The website lists that there is a shuttle to the hospital if needed. The valet parking is $32 per day but there is a self park garage located next door that is $16 per day with no in and out privileges.... More 

Helpful?
Thank Margie123789
EmbassyBIHMgmt, Manager at Embassy Suites by Hilton Baltimore - Inner Harbor, responded to this review

Margie123789, Thank you for your comments. We are pleased to hear that you would return. We will definitely report your concerns to our engineering team to address. Please let us know while you are here next time if there is ever anything we can do to make your stay more enjoyable. Thank you. More 

Richmond, United States
1 review
5 of 5 stars Reviewed 1 week ago

I really enjoyed my stay at Embasy Suites in Baltimore. Walking distance to the Inner Harbor and many places for food and fun. The room was very spacious and clean. I felt comfrotable and relaxed during my stay.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Patrick Y
EmbassyBIHMgmt, Manager at Embassy Suites by Hilton Baltimore - Inner Harbor, responded to this review

Patrick Y, Thank you for your review. We are very happy to hear that you enjoyed your stay. We hope this will be just one of many visits you will make to our hotel. More 

Gettysburg
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The staff and valet drivers were very nice, polite and helpful. The room was very clean and everything I needed was provided - hair dryer, refrigerator, ironing board/iron, plenty of towels, etc. Gorgeous hotel - esp. the historic Grand where we had a wedding. The location was not difficult to find - right off the JFX.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank respectfulguide
EmbassyBIHMgmt, Manager at Embassy Suites by Hilton Baltimore - Inner Harbor, responded to this review

respectfulguide, Thank you for your review. We appreciate you sharing your comments about the hotel and we hope you will return next time you are in Baltimore. More 

East Brunswick, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

The front desk staff at this hotel were very friendly and welcoming. As we arrived earlier than the stated check-in time, Jess Jefferson was particularly helpful in making everyone in our party comfortable prior to our room being available and helping with making dinner reservations. Jay Stany could not have been any nicer and was a delight to talk to.... More 

Helpful?
Thank 74CarolAE
EmbassyBIHMgmt, Manager at Embassy Suites by Hilton Baltimore - Inner Harbor, responded to this review

74 CarolAE, Thank you for taking the time to share your experience. We sincerely apologize for any delays you experienced with the elevators. We hope this does not prevent you from returning in the future. Thank you for all your comments. We will be sure to recognize Jess and Jay for a job well done! More 

Olney, United States
1 review
5 of 5 stars Reviewed 1 week ago

I would definitely suggest using the Embassy Suites in Balt. The room was clean, warm and the elevators were fast for a hotel this size. Bkfst was delicious, shuttle service outstanding and Manager's Happy Hour helped me to relax after a long day.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Bernadette R
EmbassyBIHMgmt, Manager at Embassy Suites by Hilton Baltimore - Inner Harbor, responded to this review

Bernadette R, Thank you for your review. We are so happy you had a great stay. We truly appreciate your comments and we hope to have the opportunity to see you again soon. More 

Chesapeake, United States
1 review
5 of 5 stars Reviewed 1 week ago

Rooms are spacious, the bed and pillows, extremely comfy. Breakfast was very good including made to order omelets. Excellent salad for dinner and of course the evening managers reception is always a treat.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Denise M
EmbassyBIHMgmt, Manager at Embassy Suites by Hilton Baltimore - Inner Harbor, responded to this review

Denise M, Thank you for taking the time to share your experience. We are very happy to hear that you enjoyed your stay and were able to get a great night's sleep. We hope this will be just one of many visits you will make to our hotel. More 

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