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Embassy Suites by Hilton Baltimore Inner Harbor

222 Saint Paul Pl, Baltimore, MD 21202-2120
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Traveler (271)
Room & Suite (204)
Dining (20)

About

Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Stay at our newly renovated hotel! The rejuvenated rooms and suites feature a fresh and stylish space to enhance your guest experience. Welcome to the Embassy Suites by Hilton Baltimore Inner Harbor hotel, featuring free made-to-order breakfast and a complimentary Evening Reception. This convenient downtown Baltimore hotel offers an ideal location in the heart of the business district, just 10 miles from Baltimore/Washington International Thurgood Marshall Airport (BWI). Enjoy proximity to the famous Inner Harbor, National Aquarium and Science Center, and find shops, dining venues, and the Mt. Vernon Cultural District, all within walking distance.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Baggage storage
Paid public parking on-site
Paid private parking nearby
Free internet
Wifi
Public wifi
Paid wifi
Paid internet
Internet
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Vending machine
Banquet room
Meeting rooms
Fax / photocopying
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Room service
Kitchenette
Microwave
Flatscreen TV
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English, Spanish
Hotel links
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Special Offer:Price Match Guarantee
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1,726Reviews3Q+A100Room tips
Traveler rating
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Popular mentions
I don’t know where to begin as there was nothing redeeming about this hotel It’s not at the Inner Harbor as advertised Due to a business event I paid a much higher than average price thinking that at least we would get better service The room has a terrible odor when I walked in. The room was dirty when I originally checked in but it was late at night and the town was full The first night They had some type of smoke in a kitchen so the fire alarm went off around midnight and there were no loudspeaker announcements -guests didn’t know what to do and we had to walk down as much as 35 flights of stairs because at that point the elevators were not working. No one was in the staircase either to give directions When some of us went down to complain they offered no explanation and no adjustment or apology. Day 2 -I left early in the morning for work and came back late in the evening to find the room was never serviced When I called they finally sent someone up and she picked up the old towels and gave me new towels and said she was done and she just walked out! Really, what about the rest of the room. I’m shocked this is an Embassy Suites as this hotel has some serious problems and Hilton needs to do a major overhaul on this place before it welcomes guests. Major thumbs down👎👎
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Hotel's Favorite
Don't know where the previous reviewer stayed but don't think it was this hotel. We did our research and knew EXACTLY how far away it was from the harbour, a pleasant 10 minutes walk, hotel staff were brilliant, room was really good, clean and tidy, breakfast was brilliant and free drinks for two hours!!! One thing I recommend is to use the car park next door, hotel $45 a night(I think) next door $16, but that is the only niggle I have about this great hotel.
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Response from Departure06209860853, Front Office Manager at Embassy Suites by Hilton Baltimore Inner Harbor
Responded Jul 11, 2019
Thanks for your kind words and congratulations on doing your homework. I will share your comments with the Team.
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Positives first: Friendly staff, good food in Stacks bar/restaurant, plus free 2 hr happy hour with snacks! Decent location, mile walk to convention center. Negatives: Check-in staff not were not the friendliest. Pillows in my room were hard and did not have a “pillow” cushioning feel. Some pillows didn’t have pillowcase cover which is repulsive to me in a hotel. Those can be washed, pillows aren’t. Bathroom is small if two people need to use. A fire alarm during our stay led me to use the stairwell which was very narrow. All the guests that went down to street or lobby didn’t receive any communication or direction from hotel staff that I heard.
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This hotel is conveniently located in downtown Baltimore within walking distance to the Inn Harbor. It is well maintained and the Service staff is excellent. Amenities and furnishings may be limited but the quality of the complimentary breakfast and late afternoon reception is excellent. Overall a good value.
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Review collected in partnership with Embassy Suites Hotels
We flew into Baltimore the night before a cruise and wanted to stay close to the harbor to enjoy some sights. The place did not disappoint. It was a short walk to the Harbor. We enjoy staying at Embassy Suites for multiple reasons, the size of the rooms, the complimentary welcome in the evening and the breakfast in the morning. Great job!
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Review collected in partnership with Embassy Suites Hotels
Previous
PRICE RANGE
$101 - $254 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
tremont plaza baltimore, tremont plaza hotel
FORMERLY KNOWN AS
Tremont Suites Hotel
LOCATION
United StatesMarylandBaltimoreDowntown
NUMBER OF ROOMS
300
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