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Sheraton Inner Harbor Hotel

970 reviews
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Traveler (158)
Room & Suite (270)
Dining (47)
Overview
  • Excellent32%
  • Very good39%
  • Average17%
  • Poor8%
  • Terrible4%
Travelers talk about
“camden yards”(138 reviews)
Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
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Offers from Sheraton Inner Harbor Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
Mar 5Mar 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (970)Write a Review
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11 - 15 of 961 reviews
Reviewed November 30, 2017

The room was exactly what you expect from a Sheraton facility. Linens were clean, bathroom was spic and span and the carpets/furniture were spotless. I ended up ordering room service and my food came within 10 minutes and was fresh and hot; the employee who...More

1  Thank DukeP31
Reviewed November 19, 2017 via mobile

Arrived on a Sunday for a one night stay. Once our room was ready we were told that they upgraded us to a deluxe 2 queen bed room. This was not what we would have considered an upgrade. Our room was clean but Furniture was...More

Thank lulusec2017
Response from sjmb, Director of Sales at Sheraton Inner Harbor HotelResponded November 20, 2017

Hello Mrs. Thank you for your recent stay and sharing your feedback. We've shared your commentary with our team to address We do plan to renovate our public areas soon. We look forward to mwelcoming you back again soon. Warm Regards

Reviewed November 10, 2017

Great walkway access to the conference center. Spacious King room, nice view, dirty duvet (it was changed), under the clean pillowcase-pillows yellowed w/age & stains (didn't use), mattress bumpy, tub clogged (it was fixed). With the exception of two front desk staff, the staff was...More

Thank D-Lalliah
Response from sjmb, Director of Sales at Sheraton Inner Harbor HotelResponded November 13, 2017

Hello D-Lalliah, Thanks for your recent visit and your kind commentary on Robert and our location. we have shared your feedback with our housekeeping team to improve upon and appreciate you sharing that, we do apologize. We look forward to welcoming you back again soon....More

Reviewed November 1, 2017

It all started when I arrived and the credit card machine was broken and they had lost my reservation. After a 20 minute wait to check-in because they had lost everyone's reservation and the credit card machine was broken for everyone, I got to my...More

Thank biztraveler2016819
Response from sjmb, Director of Sales at Sheraton Inner Harbor HotelResponded November 2, 2017

Hello biztraveler2016819, Thanks for staying with us and sharing your experiences here. We appreciate that you felt that our team was nice as they do try to Go Beyond everyday. The series of events that you experienced are quite concerning and we certainly apologize as...More

Reviewed October 31, 2017

I stayed at this hotel recently for a conference. On the plus side, the staff was friendly and my room was spacious and clean and quiet. On the con side, it feels like nobody has updated this hotel in years. The food (restaurant, Sheraton club,...More

Thank Microsoft M
Response from sjmb, Director of Sales at Sheraton Inner Harbor HotelResponded November 2, 2017

Hello Microsoft M, Thanks for your recent visit and sharing your feedback with us. We appreciate your kind commentary on our team members and guest room quality. We are sorry that we did not meet your expectations with our food and event services. We've shared...More

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123456193
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$145 - $331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Romantic Hotel in Baltimore
#32 Business Hotel in Baltimore
Room types
Suites, Non-Smoking Rooms
Details
Price range
$145 - $331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Romantic Hotel in Baltimore
#32 Business Hotel in Baltimore
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (158)
Room & Suite (270)
Dining (47)
Amenities (81)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
Bebej1976
February 1, 2018|
AnswerShow all 3 answers
Response from Joolsw658254 | Reviewed this property |
We ate in the restaurant, the waiter was very nice, the breakfast 'sandwich' had a choice of bacon, egg and sausage filling. My sister only wanted one filling so he bought her a mixture of fresh fruit to make up for it... More
0
Votes
Gemdata
December 13, 2017|
Answer
Response from scottyh77 | Reviewed this property |
Call the Hotel....
1
Vote
Art B
October 12, 2017|
Answer
Response from sjmb | Property representative |
Hello Art, Thank you for the question. The club level is a $50 premium. We look forward to welcoming you soon.
0
Votes
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123456
Room Tips
"Harbor view rooms on the club floor"
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"Ask for it"
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"There is a floor with a clubroom offering free cocktails and danish and coffee"
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"we had a beautiful view of the inner harbor. the sun rise was awesome, as the weather was beautiful this..."
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