Lord Baltimore Hotel
20 W Baltimore St, Baltimore, MD 21201-2550
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About
#17 of 88 hotels in Baltimore
Location
4.4
Cleanliness
4.4
Service
4.3
Value
4.2
Travelers' Choice
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Rooftop terrace
24-hour security
Paid private parking on-site
Wifi
Coffee shop
Restaurant
Breakfast available
Kids' meals
Snack bar
Vending machine
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun terrace
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Safe
VIP room facilities
Iron
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, Spanish
Location
20 W Baltimore St, Baltimore, MD 21201-2550
Lord Baltimore Hotel
Getting there
Great for walkers
Grade: 93 out of 100
93
Baltimore-Washington Intl Airport
8.4 mi•
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Ronald Reagan National Airport
38 mi•
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Rental Cars
83 Restaurants
within 0.3 miles
1987Reviews41Q+A100Room tips
Reviews
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- 1,058
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- 209
- 98
- 81
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The WORST hotel experience I have ever had! ( I travel a lot). Customer service was horrible from the front desk up to the manager. I traveled while being 6 months pregnant with my 1.5 yr old, 10 yr old, and 12 yr old along with my husband. They tried to put me into a KING room for all of us!! After pursuing the room I booked I was put into what seemed to be an extra or spare room which had pieces of furniture missing and zero lighting. Cockroaches in my bathroom tub drain… musty horrible smell…. Wet carpet…. I did everything the right way. Booked months in advance- called 8am day of check in to verify room was ready, did online check in at 9am when the prompt was received, to only arrive at 7:30pm to a complete nightmare. Which at that time of night I was unable to just leave and go back home. My daughters were in a cheer competition the next morning at 7am. I will be sure to tell anyone that will listen how horrible this hotel is. They need new staff and new management. There were a few employees that were willing to go above and beyond that don’t hold high positions there and for them I was grateful. I feel bad they have to work with and for such terrible people. I myself have worked in customer service for many years and would have never treated my customers/ clients this way. …
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Date of stay: December 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: Do not stay here- my advice is to stay outside of Baltimore if at all possible.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lee Johnson Lowe, Sales at Lord Baltimore Hotel
Responded 2 days ago
This review is very distressing, and not indicative of Lord Baltimore Hotel. We would like to discuss your experience. Please call the Hotel Director of Operations, Abraham Esquivel. We value every guest. Thank you in advance, and we look forward to speaking with you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Loved my stay! The lobby is beautiful and lots of interesting history. It’s also a very convenient location — walking distance to Inner Harbor, Camden Yards, Convention Center, and lots more. The staff were also very helpful, including Monat, Mark, and Cierra. And I loved the monogrammed bedspreads!
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Date of stay: October 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Lee Johnson Lowe, Sales at Lord Baltimore Hotel
Responded Oct 8, 2023
Thank you very much for the nice and sincere review. It is always good to hear the specific names of staff that were helpful to our guests. Also, that you noticed the monogrammed bedspreads! We wish you all the best, and we hope you will have the opportunity to stay with us again in the near future. Safe Travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms are very outdated. Minimal lighting. There was a shooting the road was shut down. We didnt know that they have two floors for college dorms. I would suggest maybe looing into other hotle options
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Date of stay: December 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: Go outside the city
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lee Johnson Lowe, Sales at Lord Baltimore Hotel
Responded 2 days ago
We appreciate and value every guest. We are sorry that you did not enjoy your stay in our historic hotel. As with all major cities, there are incidents outside of hotels that are beyond our control. We do hope that you felt safe in the hotel and that you found your room clean and comfortable. We would truly like for you to try us again when you are in Baltimore. Safe travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel very nice very clean and comfortable beds. Very nice linen. Hotel staff extremely friendly, helpful and efficient. TV was not working employee came immediately and plugged it in. Staff members Cirita, Monet and Mark helped with everything we needed and should be commended. Very friendly and efficient, knowledgeable and awesome employees. We e will be staying again in the future.
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Date of stay: December 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Lee Johnson Lowe, Sales at Lord Baltimore Hotel
Responded 2 days ago
Thank you Sharon for taking the time to leave this very nice review. When members of our team are mentioned by name, it means a lot and we will happily share this with them. We look forward to having you as a guest again in our hotel. All the best.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I recently stayed at The Lord Baltimore Hotel for my daughter's cheer event. Despite booking a room with two queen beds, the hotel changed our reservation to a one king without notifying us. They provided a rolling bed, but as a traveling athlete, this wasn't ideal. Also, scheduled events in the lobby made it challenging to access the bar/restaurant on two nights, affecting overall service for guests.
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Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lee Johnson Lowe, Sales at Lord Baltimore Hotel
Responded 2 days ago
We are very sorry that the room you booked, was not available. This time of the year is very busy. If you would like to discuss this further, please reach out to the Hotel Director of Operations Abraham Esquivel. We value every guest and will discuss this with our team, to avoid this type of issue in the future. We hope that when you are in Baltimore again, you will allow us to turn this into a better review. Till then, all the best.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Lord Baltimore Hotel, with its prime location in downtown Baltimore, MD, is truly a remarkable establishment that stands out among the rest. Its rich history and stunning architecture make it a unique and captivating destination for travelers. As soon as guests step foot into the hotel, they are greeted by a grand lobby that exudes elegance and charm. The space is adorned with a beautiful grand piano, classic oil paintings, and polished brass accents, creating an atmosphere of sophistication. However, the true showstopper is the vaulted fresco ceiling, adorned with an immense Murano glass chandelier. This breathtaking feature adds a touch of grandeur to the lobby, leaving guests in awe of its beauty. The Lord Baltimore Hotel is not only visually stunning, but it also offers a range of exceptional amenities. The Calvert Ballroom and the Versailles Room are both splendid event spaces that can accommodate a variety of functions and events. These rooms are meticulously designed and provide a luxurious setting for any occasion. For dining options, the hotel offers the LB Tavern a modern interpretation of the classic restaurant and lounge. Here, guests can indulge in delicious cuisine and enjoy a vibrant atmosphere. Additionally, the LB Bakery is a contemporary coffee house that features freshly baked goods and local art. This charming spot is perfect for a quick bite or a leisurely afternoon spent sipping coffee and admiring local artwork. One aspect of the Lord Baltimore Hotel that truly stands out is its exceptional breakfast. Guests are treated to a delightful spread of delectable options, and the French toast is particularly recommended. The hotel takes pride in providing a memorable dining experience, and the breakfast certainly lives up to that expectation. Overall, our stay at the Lord Baltimore Hotel was thoroughly enjoyable. From the moment we arrived, we were captivated by the hotel's rich history and stunning architecture. The grand lobby, with its grand piano, classic oil paintings, and vaulted fresco ceiling, set the tone for a truly luxurious experience. The Calvert Ballroom and Versailles Room provided elegant event spaces, while the LB Tavern and LB Bakery offered delicious dining options. The exceptional breakfast, especially the French toast, was a highlight of our stay. We highly recommend this magnificent historic hotel to anyone visiting Baltimore.…
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Lee Johnson Lowe, Sales at Lord Baltimore Hotel
Responded 1 week ago
Thank you so much for this wonderful, and detailed review that touches on the hotel, our service, and various amenities. To provide a guest with this type of experience is our mission, and to hear that we are achieving it makes it all worthwhile. Thank you again, and we hope to have the opportunity to serve you again soon. Until then, safe travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Stayed here for a couple of nights. The hotel to me was great. The location was about 4 blocks from the Inner Harbour, but everything was walkable from the hotel. Thank you to Tico, who looked after my check-in and gave me a beautiful room on the 17th floor with views of the surroundings. Cannot say a bad word about this hotel and would definitely recommend it for your stay.
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Date of stay: November 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Lee Johnson Lowe, Sales at Lord Baltimore Hotel
Responded 1 week ago
Louie - thank you so very much for this great review! It is always appreciated when a person takes the time to do this and mentions a member of our team who has extended solid customer service. It is good to hear that you had the opportunity to get out and about in our city. When guests feel welcomed, comfortable, and safe, we know we are achieving our mission. Thank you again, and we hope to have you back with us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The greatest people Maret the concierge at the Lord Baltimore hotel made our night. Even while working two shifts she made us feel like we were the most important people and went over and beyond to assistance us. They should have more people like her🥰🥰🥰🥰🥰🥰
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Date of stay: November 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lee Johnson Lowe, Sales at Lord Baltimore Hotel
Responded 2 weeks ago
Thank you for leaving this excellent review. We recognize that when people are traveling, helping them to feel welcome and to navigate various things allows them to relax and enjoy their stay. We look forward to having you visit with us again in the future. Until then safe travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A hidden gem in Baltimore. Went for a wedding. Knew nothing prior but was impressed. Gorgeous lobby. Courteous staff. Valet parking. Great price. LB hotel is old with great history, but management has updated decor and room accommodations.
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lee Johnson Lowe, Sales at Lord Baltimore Hotel
Responded 2 weeks ago
Thank you for this very thoughtful review. Things that are not expected are more meaningful, and we are very happy to hear that we were an unexpected part of a special occasion that you were attending. We hope that you will visit with us again, the next time you are in Baltimore. Till then safe travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a room available the day of the football game we were in town for on short notice and at a competitive price. Cierra was fantastic and happily stored our luggage for us since we had arrived before check-in so we could go to the game without our bags. She again, assisted us after check-out with our bags so we could explore more of the city before our flight. Room was nice, the bed was comfortable, and we felt very safe. The attached coffee shop/bistro was very convenient for a coffee before we set out for the day. Thank you to Lord Baltimore Hotel!
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Date of stay: November 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Lee Johnson Lowe, Sales at Lord Baltimore Hotel
Responded 4 weeks ago
Thank you for this review which touches on so many points. Our mission is achieved when our guests feel welcome, their needs have been accommodated and met, and they are comfortable and feel safe. We hope you enjoyed the game and that you will visit with us again in the future. All the best.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Baltimore area.
PRICE RANGE
$89 - $140 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson plaza lord baltimore hotel baltimore, radisson baltimore, baltimore radisson, lord baltimore hotel
LOCATION
United StatesMarylandBaltimoreDowntown
NUMBER OF ROOMS
440
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Frequently Asked Questions about Lord Baltimore Hotel
What are some of the property amenities at Lord Baltimore Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Lord Baltimore Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Lord Baltimore Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Lord Baltimore Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
Are there opportunities to exercise at Lord Baltimore Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Lord Baltimore Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Lord Baltimore Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Lord Baltimore Hotel?
The staff speaks multiple languages, including English and Spanish.
Is Lord Baltimore Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.