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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 04/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Radisson Hotel Baltimore Downtown-Inner Harbor
Updated 04/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#49 of 73 in Baltimore
Location
3.9
Cleanliness
3.5
Service
3.4
Value
3.2
GreenLeaders Bronze level
At the Radisson Hotel Baltimore Harbor, we make travel more exciting and less complicated. We take the hassle out of travel so the focus can be on exploring all of the numerous sights and attractions our location has to offer. Some of the activities within walking distance include; the electrifying Oriole Park at Camden Yards, National Aquarium, Inner Harbor, Baltimore Basilica (America's first cathedral), Baltimore Convention Center, M&T Bank Stadium, and much more. Located in the heart of Baltimore, the Radisson Hotel Baltimore Harbor gives you access to it all, plus uplifting ways to have fun and unwind.
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Parking garage
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Breakfast available
Breakfast buffet
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Seating area
Coffee / tea maker
Flatscreen TV
Walk-in shower
Telephone
Wardrobe / closet
Iron
Private bathrooms
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Spanish, Arabic, Chinese and 1 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
144Restaurantswithin 0.3 miles
20Attractionswithin 0.3 miles
Contact
101 West Fayette Street, Baltimore, MD 21201-3757
Getting there
Rental CarsSee rental cars from $36/day
Nearby restaurants
Sotto Sopra
498 reviews6 minItalian
Faidley Seafood
628 reviews6 minAmerican
Cazbar
346 reviews5 minMediterranean
B&O American Brasserie
589 reviews2 minAmerican
See all nearby restaurantsNearby attractions
Basilica of the National Shrine of the Assumption of the Blessed Virgin Mary
459 reviews6 minReligious Sites
Hippodrome Theatre
255 reviews5 minTheaters
Seven Foot Knoll Lighthouse
115 reviews6 minLighthouses
Bromo Seltzer Tower
79 reviews6 minMonuments & Statues
See all nearby attractions732Reviews36Q+A42Room tips
Reviews
Traveler rating
- 234
- 114
- 101
- 101
- 182
Time of year
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Popular mentions
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Most Recent
Hi, I stayed at this Radisson on March 19-20, 2022 and had a terrible experience there. Working to resolve it with the hotel but it's been a week since my complaint to Radisson customer care and nothing... crickets. I'm wondering if anyone else stayed in this hotel recently because they likely had a similar experience. Parking is $30 per 24 hours. The garage is extremely run down with flooding/standing water in a large area and tight, difficult to manage parking spaces. We wandered around looking for a door to access the hotel from the garage as well because there is not clear signage. Finally accessed a side door which led to an elevator - next to the elevator was a sign posted with duct tape which detailed out how to recognize sex trafficking in the hotel (???) Got to the room and the thermostat was set to 83 degrees - temps outside were high 70s that day so it felt like a sauna, so uncomfortable! We turned the thermostat down to 62 and left the room for the evening, expecting it to be significantly improved upon returning. We chose the Radisson because of an event we had tickets to (Dinner Detective Mystery) and know that it is not safe to walk around at night in that part of Baltimore, thus the reservation here. The food at the event, catered by the hotel, was terrible - rubbery chicken, overcooked potatoes, food was not warm when brought out. Upon returning to the room it had not cooled down AT ALL. There is no comfortable way to sleep in a room above 80 degrees, especially one you paid over $100 to do so. I called the front desk to get a room change and they told me that the hotel is in "winter mode" (never heard of that!) which they explained to mean that hotel management has overridden thermostats in all rooms with one temperate throughout the hotel - 83 degrees. No apology, no explanation, no remedy. Unacceptable. At that late at night we were scared to change hotels because of safety reasons, so we were stuck. We opened the window - a full 2 inches and stripped down to our underwear to lay under a sheet and sweat it out for the night. It was an unusually warm night so the window did no good & the sounds of sirens and cars going over the sewer covers outside prevented any kind of quality sleep. We ended up leaving early the next morning completely tired and disappointed. I have called Radisson customer care twice now and still no remedy. I want my money back!! Do not go to this hotel. It is shady, uncomfortable, and the customer service is... nonexistent. :-(…
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Date of stay: March 2022
Cleanliness
Service
Sleep Quality
Helpful
Don’t waste your time the hotel is not open for the public they well set u up for the hotel next door the charged me $206 for 1 night when it was suppose to be $120 !!! Then they try take $100 for a one night stay ! 50 for the closed hotel and 50 for the one the put me in !
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Date of stay: February 2022
1 Helpful vote
Helpful
the rooms were never cleaned during our stay, you had to go down to reception for fresh towels and bedsheet. Leave your rubbish/trash outside the room door for it to be collected, cockroaches started to appear throughout the latter stages of our stay. Hardly any staff visible around the hotel besides behind the hotel reception. There where buckets placed in the lobby to catch leaking water from the cleaning. Not to mention of the 3 front doors, entrances only one side one was working. This was an experience I wouldn't recommend for anyone. Very poor Experience for me and my family who travelled from abroad to stay here. Parking garage was terrible.
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Date of stay: January 2022
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Radisson Hotel Baltimore Downtown-Inner Harbor
Responded Feb 13, 2022
Thank you for choosing to stay with us and for your feedback. Our goal is to deliver an enjoyable stay for every guest and for them to leave with a lasting favorable impression. Please accept our sincerest apologies that this was not your experience. We would love you to give us another chance to show you our commitment to advanced hospitality, and we wish you all the best with your travels. Keith J. General Manager
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Very nasty and dirty place to stay it was not sanitized at all. Not a great place for families to stay. Need to be renovated!! Roach infested!! The staff need more training as well. Some of they staff are rude!!
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Date of stay: January 2022
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Radisson Hotel Baltimore Downtown-Inner Harbor
Responded Jan 29, 2022
Thank you for choosing our hotel for your accommodations. Please accept our sincere apologies for not delivering professional service during your stay. Our staff typically does a terrific job responding to our guests' needs; therefore, we are very disappointed that this was not your experience. That said, we want to reassure you we do everything possible to discourage the entrance of outside insects mentioned. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to guarantee any future issues. We regret the frustrations you endured, and we are very grateful for your patience. Thank you again for sharing your comments and concerns regarding the condition of our property, as it provides us the insight we need to enhance our gust experience. We hope you will consider returning for a much-better visit whenever you are in the area. Keith J. General Manager
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Will not recommend at all. They room was small and dirty and the people staying in the next door rooms were just loud and doing drugs all night. I was not happy at all and will not be bringing back my family
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Date of stay: January 2022
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Radisson Hotel Baltimore Downtown-Inner Harbor
Responded Jan 11, 2022
Thank you for your review. We are very sorry for the condition of your room when you arrived. Your feedback has been shared with our executive housekeeper, and steps are being taken to ensure that this does not happen again. Moreover, we also apologize for the concerns you raised about your neighboring room and for the inconvenience caused. We take these incidents seriously, and we thank you for bringing this to our attention. We would like to regain your trust and hope you will give us that opportunity in the future. Keith J. General Manager
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I don't have time to write a long review, but I'll give a brief list of amenities. I also don't know that a single one of these was a big deal. But add them together, and I've had enough. The only way this place can call itself a Radisson is because they must have stolen the sign from s real one. * Mold on ceiling and walls. * The little visitor in the bathroom (see photos). * Door to wall plumbing hanging open/can't close. * Towels from previous day's guest still in bathroom. * Shampoo/Conditioner bottles left from previous day (seal was broken, normally I would have never looked, but by now I was suspect). * Several wood screws laying in parking area at main door. You know, right where you can drive over them. Radisson will be getting a bill if I end up with a flat by the way. * $30 parking. Now, I don't care about that. I knew I had to pay. They told me. I didn't have to park, so if I want to, I have to pay. No issues there. The issue is the garage. It is essentially a boiler room that just dead ends with no warning. No signage, no direction, no anything. One portion was actually flooded, so I felt it best to not drive in there. Especially with my potentially punctured tires. Just a disaster. Normally, I think bad reviews are often overreaction. In this case however, take all the bad reviews out there into account when making a choice about this place. It should be a crime to charge people money for this place.…
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Date of stay: January 2022Trip type: Traveled
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Radisson Hotel Baltimore Downtown-Inner Harbor
Responded Jan 11, 2022
Thank you for your detailed review. We sincerely apologize for not meeting your expectations and for the housekeeping and maintenance issues you encountered. We will address your concerns with the appropriate members of our team to ensure we are consistent with our service delivery. We are grateful for all of your helpful feedback as we are always looking for ways to improve. We appreciate your patience and hope to have another opportunity to provide you with a flawless visit the next time you are in the area. Keith J. General Manager
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Thankful for such excellent services. Your hotel have a spectacular team. The food in the restaurant is delicious, and the rooms are clean and very confortable. The wonderful attention of your Ambassador OMAIRA invites me to recommend your hotel for vacations and your family stay. Great idea, the coffee in the Lobby. Congratulations!!!
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Date of stay: December 2021Trip type: Traveled
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Radisson Hotel Baltimore Downtown-Inner Harbor
Responded Dec 29, 2021
We much appreciate you taking the time to post your review of the Radisson Hotel Baltimore Downtown-Inner Harbor and for recommending us. We believe our associates are our best asset, and they genuinely enjoy creating a welcoming and friendly environment for all of our guests. We will surely share your compliments with Omaira for a job well done. With the major sporting venues, the Inner Harbor, and Convention Center so close, we hope we are the first hotel you think of when returning to Baltimore. Thank you again! Keith J. General Manager
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If I could give a place a negative amount of stars this would be the place. Upon checking in my husband had to kill a roach before it went into my bag. This hotel is not maintained well at all. Carpet filthy and ripping up in the lobby. Could barely open our door as they have probably painted the door 100 times instead of ever cleaning it. I literally thought we were going to have to call down to the lobby to get out of our room. The room upon entry looked like it was ok. But nope that was gross too. Dirty shower, some type of black gunk stuck to the top of the toilet seat. Inside the heater looked like an animal was living in it. Thank goodness it wasn’t cold enough that we needed to use it. They should not be able to use the photos they have on their website. It’s not even remotely close to what they perceive it to be. I’m so disgusted I’ll never even try another Raddison again. They shouldn’t even be able to charge $50 a night in this place.…
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Date of stay: December 2021Trip type: Traveled
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Radisson Hotel Baltimore Downtown-Inner Harbor
Responded Dec 20, 2021
Thank you for your detailed review. We apologize for not meeting your expectations during your visit. We want to reassure you we do everything possible to discourage the entrance of outside insects mentioned. Our pest control provider does service our hotel on a routine basis. Please know, we will address this with them to guarantee any future issues. Furthermore, we are sorry for the cleanliness concerns you mentioned. We will address this matter with our housekeeping associates to ensure that it does not happen again. We regret the frustrations you experienced, and we are very grateful for your patience. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Keith J. General Manager
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Stay did what it needed to do. Easy checking, nice upgrade. Room was dry but bed was comfortable. Some leftover items were found in room but wasn’t an issue for me personally, just hope it’s a different story next time.
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Date of stay: December 2021
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Radisson Hotel Baltimore Downtown-Inner Harbor
Responded Dec 19, 2021
Thank you for the fantastic feedback about your stay at the Radisson Hotel Baltimore Downtown-Inner Harbor. We are glad you had a seamless check-in and that you enjoyed the comfortable mattress in your room. It was a pleasure having you as our guest, and we are already excited to welcome you again. Keith J. General Manager
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The hotel staff clearly don’t clean well , had to switch rooms and the shower curtains were still dirty and you could see stains all on the tile , shower water was harsh and left my skin stained and very dry
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Date of stay: December 2021
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Radisson Hotel Baltimore Downtown-Inner Harbor
Responded Dec 17, 2021
Please accept our sincerest apologies for not meeting your expectations with your initial room. We do not take these concerns lightly, especially with the cleanliness of our accommodations, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Keith J. General Manager
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PRICE RANGE
$85 - $122 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton baltimore city hotel baltimore, baltimore sheraton
FORMERLY KNOWN AS
Baltimore Harbor Hotel
LOCATION
United StatesMarylandBaltimoreDowntown
NUMBER OF ROOMS
323
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Claim Your Listing Frequently Asked Questions about Radisson Hotel Baltimore Downtown-Inner Harbor
Which popular attractions are close to Radisson Hotel Baltimore Downtown-Inner Harbor?
Nearby attractions include Basilica of the National Shrine of the Assumption of the Blessed Virgin Mary (0.3 miles), Hippodrome Theatre (0.2 miles), and Seven Foot Knoll Lighthouse (0.3 miles).
What are some of the property amenities at Radisson Hotel Baltimore Downtown-Inner Harbor?
Some of the more popular amenities offered include a pool, a lounge, and a fitness center.
Which room amenities are available at Radisson Hotel Baltimore Downtown-Inner Harbor?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Radisson Hotel Baltimore Downtown-Inner Harbor?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Radisson Hotel Baltimore Downtown-Inner Harbor?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Radisson Hotel Baltimore Downtown-Inner Harbor?
Conveniently located restaurants include Sotto Sopra, Faidley Seafood, and Cazbar.
Are there opportunities to exercise at Radisson Hotel Baltimore Downtown-Inner Harbor?
Yes, guests have access to a pool and a fitness center during their stay.
Is Radisson Hotel Baltimore Downtown-Inner Harbor located near the city center?
Yes, it is 0.4 miles away from the center of Baltimore.
Are any cleaning services offered at Radisson Hotel Baltimore Downtown-Inner Harbor?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Radisson Hotel Baltimore Downtown-Inner Harbor?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Radisson Hotel Baltimore Downtown-Inner Harbor offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.